IBM 8835 User Guide - Page 36

Software service and support, Diagnosing problems, using the IBM Online Assistant

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You can find service information for your IBM products, including supported options, at http://www.ibm.com/pc/support/. If you click Profile from the support page, you can create a customized support page. The support page has many sources of information and ways for you to solve problems, including: v Diagnosing problems, using the IBM Online Assistant v Downloading the latest device drivers and updates for your products v Viewing Frequently Asked Questions (FAQ) v Viewing hints and tips to help you solve problems v Participating in IBM discussion forums v Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with and xSeries servers, Eserver IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/. For more information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support telephone numbers. Hardware service and support You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 22 IBM 325 Type 8835: User's Guide Eserver

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You can find service information for your IBM products, including supported options,
Profile
from the support page, you
can create a customized support page. The support page has many sources of
information and ways for you to solve problems, including:
v
Diagnosing problems, using the IBM Online Assistant
v
Downloading the latest device drivers and updates for your products
v
Viewing Frequently Asked Questions (FAQ)
v
Viewing hints and tips to help you solve problems
v
Participating in IBM discussion forums
v
Setting up e-mail notification of technical updates about your products
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with
Eserver
and xSeries servers,
IntelliStation workstations, and appliances. For information about which products are
supported by Support Line in your country or region, go to
For more information about Support Line and other IBM services, go to
telephone numbers.
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to http://www.ibm.com/planetwide/ for support telephone numbers.
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
22
IBM
Eserver
325 Type 8835: User’s Guide