Insignia NS-24ED310NA15 Important Information (English) - Page 4
Troubleshooting - power supply
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Servicing These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so. CAUTION Damage requiring service Unplug this TV from the power outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged or frayed. • If liquid has been spilled or objects have fallen into your TV. • If your TV has been exposed to rain or water. • If your TV does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation. • If your TV has been dropped or damaged in any way. • When your TV exhibits a distinct change in performance. Outdoor antenna grounding If an outside antenna or cable system is connected to your TV, make sure that the antenna or cable system is grounded to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA No. 70, provides information with respect to correct grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of the antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. 1 Antenna lead-in wire 2 Grounding clamp 1 2 3 Antenna discharge unit 4 Grounding conductors 3 4 5 Ground clamps 5 6 Power service grounding electrode system 7 6 7 Electric service equipment Note to CATV system installer Article 820 of the National Electrical Code, ANSI/NFPA No. 40 provides guidance for correct grounding. Specifically, it states that the cable ground must be connected to the grounding system of the building as close to the point of cable entry as practical. Condensation Moisture will form on the TV if the TV is brought from cool surroundings into a warm room or if the temperature of the room rises suddenly. When this happens, the TV's performance may be impaired. To prevent this, let the TV stand in its new surroundings for about an hour before switching it on, or make sure that the room temperature rises gradually. Condensation may also form during the summer if the TV is exposed to the breeze from an air conditioner. In such cases, change the location of the TV. Mobile telephone warning To avoid interference with your TV picture and sound, operating problems, or even damage, keep your cordless and cellular telephones away from the TV. End of life directives Your TV may contain materials that are regulated for environmental reasons. Your TV also contains materials that can be recycled and reused. To help protect the environment, contact your local authorities for information about disposal or recycling and about finding a recycler in your area before you dispose of your TV. Non-active pixels The LCD panel contains almost 3 million thin film transistors, which provide exceptionally sharp video quality. Occasionally, a few non-active pixels may appear on the screen as a fixed blue, green, or red point. These non-active pixels do not adversely affect the performance of your TV, and are not considered defects. Troubleshooting Warning Do not try to repair your TV yourself. Contact authorized service personnel. Remote control Problem Solution Remote control does not work • Make sure that the power cord is correctly connected to a power outlet. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Point the remote control directly at the remote control sensor on your TV. For the location of the remote control sensor, see "Front view" in your Quick Setup Guide. • Make sure that the batteries are installed correctly. See "When can I turn on my TV" in your Quick Setup Guide. • Replace dead batteries with new batteries. See "When can I turn on my TV" in your Quick Setup Guide. Trouble programming your existing universal remote control • See instructions and a table of common codes in "Programming a different universal remote control" in the online User Guide. • Codes are subject to change. For up-to-date codes, go to www.insigniaproducts.com/remotecodes. • Replace dead batteries with new batteries. See "When can I turn on my TV" in your Quick Setup Guide. • Refer to the User Guide that accompanied your universal remote control and contact the manufacturer if problems persist. 4 www.insigniaproducts.com