Insignia NS-DPF10WA-09 User Manual (English) - Page 20
Troubleshooting - manual
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NS-DPF7WA-09 NS-DPF8WA-09 Digital Picture Frame Troubleshooting Problem Solution The frame won't turn on. The power adapter is not securely connected to the picture frame, or the power switch is not on. Check power adapter connections, then press the STAND-BY button. A memory card is inserted in the frame, but you can't view your photos. Make sure that the memory card is one of the supported formats and that the files on the card are JPG/JPEG image files. Some digital cameras save images in formats other than JPG/JPEG. Refer to your camera's manual to make sure that your camera is storing photos as JPG/JPEG files. Your memory card may be faulty or inserted incorrectly. • Turn the digital picture frame off and make sure that the memory card is inserted all the way into the card slot and is inserted correctly. • Turn the frame on. After a few seconds, you should see your first photo. • Press BACK to open the Select Card screen. • Select the card, then press ENTER. You should see the thumbnails screen listing all photos on the card. If you don't, you may want to try another card. The frame displays some photos slower than others. Higher resolution photos load more slowly. Try using lower resolution photos or down-sampling (compressing or resizing) them. See your camera's user guide for instructions on down-sampling your photos, or see "Setting veiwing options" on page 16 for instructions on automatically resizing and compressing your images while copying from the memory card to internal memory. 20 www.insignia-products.com