JVC GZMG670BUS Instructions - Page 38
Troubleshooting
UPC - 046838038877
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Troubleshooting (Continued) Playback Trouble Action Sound or video are interrupted. Cannot find a recorded video. • Sometimes playback is interrupted at the connecting section between two scenes. This is not a malfunction. • Select [PLAYBACK MPG FILE] then search the video on the index screen. (Video files that have damaged management information can be played back.) • Cancel group display and date search functions. • Change the setting in [REC MEDIA FOR VIDEO] or [REC MEDIA FOR IMAGE]. (Files on other media are not displayed.) The lamp does not flash during battery pack charging. • Check the remaining battery pack charge. (When the battery pack is fully charged, the lamp does not flash.) • When recharging in either a hot or cold environment, ensure that battery is being charged within the permitted temperature range. (If the battery pack is being recharged outside the permitted temperature range, recharging may stop to protect the battery pack.) When connecting to the HDMI cable, the image or sound does not appear on the TV properly. • When connecting to the HDMI cable, the image or sound may not appear on the TV properly depending on the TV connected. In such cases, perform the following operations. 1) Disconnect the HDMI cable and connect it again. 2) Turn off and on the camcorder again. HDMI-CEC functions do not work properly, and the TV does not work in conjunction with the camcorder. Cannot upload the file to YouTube™ Cannot export the file to iTunes® • TVs may operate differently depending on the specifications, even if they are HDMI-CEC compliant. Therefore, the HDMI-CEC functions of the camcorder cannot be guaranteed to operate in combination with all the TVs. In such cases, set [HDMI CONTROL] to [OFF]. • Refer to "Q&A", "Latest Information", "Download Information", etc. in [Click for Latest Product Info] in the help of the provided Everio MediaBrowser software. Other problems If a malfunction occurs in the HDD ! P erform [FORMAT HDD]. (All data is deleted.) # If this does not solve the problem, contact the JVC customer service for repairs. To reset the camcorder when it does not operate normally ! Close the LCD monitor and remove the power supply (battery pack or AC adapter) from the camcorder, then reattach it. # Execute [FACTORY PRESET]. 38 EN