Jabra 6430-17-20-205 User Manual
Jabra 6430-17-20-205 - GO 6430 - Headset Manual
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Jabra 6430-17-20-205 manual content summary:
- Jabra 6430-17-20-205 | User Manual - Page 1
Jabra GO™ 6430 User manual www.jabra.com - Jabra 6430-17-20-205 | User Manual - Page 2
Warnings and Safety Information............6 2.1 Read the Safety Guide...6 2.2 Protecting your Hearing with SafeTone 6 2.3 15 5.1 Jabra PC Suite Features...15 5.2 Installing the Jabra PC Suite 15 5.3 Jabra PC Suite Documentation 15 5.4 Enabling Add-On Features 15 5.5 Firmware Updates...15 - Jabra 6430-17-20-205 | User Manual - Page 3
Narrowband vs. Wideband Audio 30 7.11 High capacity Jabra Go Installations 30 7.12 Managing Bluetooth® Connections and the Pairing Table 31 Jabra GO 6430 User manual 3 - Jabra 6430-17-20-205 | User Manual - Page 4
Bluetooth® Adapter Visual Indicators 34 9.5 The Jabra LINK 350 USB Bluetooth® Adapter MFB 35 10. FAQs and Troubleshooting 36 11. Getting Assistance 38 11.1 Europe...38 11.2 Middle East/Africa...38 11.3 USA and Canada and Safety Approvals 42 13. GlOSSARY 43 Jabra GO 6430 User manual 4 - Jabra 6430-17-20-205 | User Manual - Page 5
connect the headset to any PC using Bluetooth® wireless technology - Connects to your PC via USB - Softphone support and control - Wideband audio for extra audio quality - Headset configuration from the PC - Range up to the headset from a car cigarette-lighter socket Jabra GO 6430 User manual 5 - Jabra 6430-17-20-205 | User Manual - Page 6
or use your headset before you have thoroughly read and understood the safety guide. If you did not receive the booklet, please contact your Jabra to find out whether a specific protection level is mandated in your area. * Compliant with Directive 2003/10/EC of the European Parliament and Council of - Jabra 6430-17-20-205 | User Manual - Page 7
, receptors or other openings. - Avoid exposing the product to rain. 2.4 Other Specifications For complete technical specifications, see Chapter 12: Technical Specifications. Jabra GO 6430 User manual 7 - Jabra 6430-17-20-205 | User Manual - Page 8
Ear hook 6 Alternative, differently-shaped earbuds 7 USB cable 8 Installation CD with Jabra PC Suite Software and other tools 9 Warning & Declaration guide and quick-start guide 10 Startup poster 4 2 1 LINK350 3 7 10 9 5 6 8 Figure 1: Components included with Jabra GO 6430 Jabra GO 6430 User - Jabra 6430-17-20-205 | User Manual - Page 9
5 LED activity indicators 6 Multifunction button 1 2 4 6 LINK350 5 3 Figure 3: Jabra GO 6430 Travel Charger (left) and Jabra LINK 350 USB Bluetooth® Adapter (right) Jabra GO 6430 User manual 9 - Jabra 6430-17-20-205 | User Manual - Page 10
GO 6430 are available separately and are occasionally mentioned in the other chapters of this manual. You may have ordered one or more of these together with your headset. 1 6 100-63400000-59 Extra Jabra LINK 350 Bluetooth® Adapter variant supports Microsoft OC Jabra GO 6430 User manual 10 - Jabra 6430-17-20-205 | User Manual - Page 11
either PC or car cigarette-lighter socket is much longer than the charge time from mains power. Figure 5: Charging the headset Jabra GO 6430 User manual 11 - Jabra 6430-17-20-205 | User Manual - Page 12
it will fit to your preferred ear. See Section 7.2: Assembling or Changing the Wearing Style for detailed instructions. Important: Regardless of which wearing style you choose, always be sure to adjust the headset so that the headset fits most comfortably to your ear. Jabra GO 6430 User manual 12 - Jabra 6430-17-20-205 | User Manual - Page 13
phone by pairing them. Pair the headset manually at any time using the procedure below. phone may also ask for the headset's pass code. The pass code for all Jabra devices is 0000 (four still having trouble, please check your mobile phone documentation and/or contact technical support for Jabra - Jabra 6430-17-20-205 | User Manual - Page 14
you connect them. See the section 9.3: Pairing the Jabra LINK 350 USB Bluetooth® Adapter and Headset for instructions. 3. You are now ready to use your headset with your computer. If you have not already done so, phone and the Jabra LINK 350 USB Bluetooth® Adapter Jabra GO 6430 User manual 14 - Jabra 6430-17-20-205 | User Manual - Page 15
Suite Features The Jabra PC Suite is a collection of programs that support and expand your headset's features. It enables you to: - Control the documentation included on the CD or in the download package for instructions and system requirements. Before first-time use, we recommend that you manual 15 - Jabra 6430-17-20-205 | User Manual - Page 16
wizard, you must either download the firmware from www.jabra.com, or manually point out the firmware file. It is important that you use the same , it is not visible in Jabra Control Center or listed in the Device Service window. 5.6 Central Administration and Mass Deployment If you are an IT manager - Jabra 6430-17-20-205 | User Manual - Page 17
you use on the headset MFB, on your set-up and on the features supported by your phone - for mobile phones you can activate voice-activated dialing or where ring detection is not possible, you have to change the target phone manually before you can accept the call. In this case, when the call ends - Jabra 6430-17-20-205 | User Manual - Page 18
the multifunction button and speak the appropriate voice tag To use voice-activated dialing with a mobile phone that supports it: 1. If necessary, set the mobile phone as the current target for your headset (see also closest possible match to the recorded voice tag. Jabra GO 6430 User manual 18 - Jabra 6430-17-20-205 | User Manual - Page 19
must always use the softphone's native interface to answer a call. Figure 11: Answering a call Note: The above procedure assumes that you are using a softphone supported by Jabra PC Suite. If you are using an unsupported softphone, then you may need to use Jabra Control Center to activate the audio - Jabra 6430-17-20-205 | User Manual - Page 20
PC, you may be able to switch to them by changing the audio preferences for Windows and/or your softphone program. Jabra GO 6430 User manual 20 - Jabra 6430-17-20-205 | User Manual - Page 21
for the following types of phones: - Mobile phones with call-waiting features and full support for the hands-free Bluetooth® wireless technology profile. - Softphones with call-waiting features that are call waiting if remote control is not working for you. Jabra GO 6430 User manual 21 - Jabra 6430-17-20-205 | User Manual - Page 22
and/or its icon in the Windows notification area to activate the audio link from the PC controls provided by your phone as described in its user manual. Note also the following: - Music sounds best when vs. Wideband Audio. - If you are using a supported media player and softphone on your PC, then the - Jabra 6430-17-20-205 | User Manual - Page 23
you wish to wear it on. 3. Slide the attachment up or down in its fitting until the headset fits most comfortably to your ear. Figure 15: Attaching the ear hook Jabra GO 6430 User manual 23 - Jabra 6430-17-20-205 | User Manual - Page 24
and can therefore be used with any mobile phone that also supports Bluetooth® wireless technology. You must set up the wireless communication See Section 4.3: Pairing the Headset with your Mobile Phone for complete instructions. Pairing the Headset with a Jabra LINK 350 USB Bluetooth® User manual 24 - Jabra 6430-17-20-205 | User Manual - Page 25
Button The table below summarizes the various gestures recognized by the multifunction button. The terms listed in the table are often used in this manual when describing how to use the headset. Gesture name How to make it Tap Tap and release instantly (not longer than 0.8 seconds). Double tap - Jabra 6430-17-20-205 | User Manual - Page 26
Reject incoming call (when no call is active) Hold current call and switch to held or incoming call (supported softphones and mobile phones only) Power-off headset (when power is on) Activate Bluetooth® pairing mode the Speaker Volume and Microphone. Jabra GO 6430 User manual 26 - Jabra 6430-17-20-205 | User Manual - Page 27
note Error (such as pairing failed) Three quick tones followed by a lower long tone Table 5: Headset signal tones and their meanings Jabra GO 6430 User manual 27 - Jabra 6430-17-20-205 | User Manual - Page 28
Ringing Blue 100ms Off 300ms Blue 100ms Off 1000ms Repeats indefinitely Red 100ms Off 300ms Red 100ms Off 1000ms Repeats indefinitely Jabra GO 6430 User manual 28 - Jabra 6430-17-20-205 | User Manual - Page 29
the headset off and then back on again. Power save mode uses the Bluetooth® wireless technology Enhanced Data Rate (EDR) feature. Jabra GO 6430 User manual 29 - Jabra 6430-17-20-205 | User Manual - Page 30
- the headset will try to reconnect every 15 secs up to five times and then every 895 to save power. You can manually force a reconnection attempt at any time by manually tapping on the multifunction button while your PC and/or if your softphone also supports it. Note, however, that wideband audio may - Jabra 6430-17-20-205 | User Manual - Page 31
cases, 50% is a better assumption, even for some contact centers, while typical office planning assumes 10-15% concrete walls should not be considered as one area. The above planning figures are valid if most . You can also clear the entire pairing table manually. To do so, use the Jabra PC Suite - Jabra 6430-17-20-205 | User Manual - Page 32
5: Installing and Running the Jabra PC Suite for more information about configuring your headset from your PC and updating its firmware. Jabra GO 6430 User manual 32 - Jabra 6430-17-20-205 | User Manual - Page 33
) headset in pairing mode by pressing and holding on its multifunction button for about 4 seconds - until its LED lights a constant blue. Jabra GO 6430 User manual 33 - Jabra 6430-17-20-205 | User Manual - Page 34
Ringing Triple blue flash Muted Constant red Table 7: Visual signals of the Jabra LINK 350 USB Bluetooth® Adapter and their meanings Jabra GO 6430 User manual 34 - Jabra 6430-17-20-205 | User Manual - Page 35
Disconnect a connected headset Table 8: Commands that can be issues to the Jabra LINK 350 USB Bluetooth® Adapter using its multifunction button Jabra GO 6430 User manual 35 - Jabra 6430-17-20-205 | User Manual - Page 36
and Troubleshooting Q code "0000" (four zeros) to accept pairing. If you are still having trouble, see the section called "Pairing the Headset with your mobile phone" in the user manual clicking on the Jabra Device Service icon in the Windows notification area on your PC). - Make sure softphone is enabled - Jabra 6430-17-20-205 | User Manual - Page 37
GO 6430 uses 128 bit encryption. Q What is the range on the Jabra GO 6430? A The Jabra GO headset supports the following maximum ranges: - When talking through the Jabra LINK 350 Bluetooth® Adapter (softphone); up to 100m* - device with which the headset is connected. Jabra GO 6430 User manual 37 - Jabra 6430-17-20-205 | User Manual - Page 38
If you are having problems with your headset solution that are not addressed by the information in this manual, then please feel free to contact Jabra technical support at any the locations listed below. english 11.1 Europe Web (for the latest support info and online User Manuals): www.jabra.com - Jabra 6430-17-20-205 | User Manual - Page 39
charging: 0˚C to +45˚C); 65% humidity (±20%) Call control: Multifunction button supporting answer call, end call, voice-activated dialing, reject call, redial, swap held and are compliant with NIOSH standards and EU health and safety codes of 85 dB(A). These are also compliant with Directive 2003/10 - Jabra 6430-17-20-205 | User Manual - Page 40
coated surface. Nickel release from the headband is 0.02 μg/cm2/week, which is well below the 0.50 μg/cm2/week limit established by EU Directive 94/27/EF. The stainless steel alloy was tested for nickel : Narrowband or wideband Firmware update: Downloadable from PC Jabra GO 6430 User manual 40 - Jabra 6430-17-20-205 | User Manual - Page 41
for Skype, Cisco IP Communicator, Microsoft Office Communicator; others see headset as a standard sound card; support for additional softphones may be added via driver updates for the PC 12.6 Travel Charger Dimensions: may explode. Batteries may also explode if damaged. Jabra GO 6430 User manual 41 - Jabra 6430-17-20-205 | User Manual - Page 42
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there 6430 User manual 42 - Jabra 6430-17-20-205 | User Manual - Page 43
collection of PC programs that enable you to configure your Jabra device, update its firmware and control supported softphones using the buttons on your headset. The Jabra PC Suite also includes drivers for various softphones sound card of the PC, or with a USB phone. Jabra GO 6430 User manual 43 - Jabra 6430-17-20-205 | User Manual - Page 44
30 hertz to 7000 hertz or higher. Dispose of the product according to local standards and regulations. www.jabra.com/weee Jabra GO 6430 User manual 44 - Jabra 6430-17-20-205 | User Manual - Page 45
Netcom A/S is under license. (Design and specifications subject to change without notice). 32-00684 RevC Made in China Type: GO6400HS/END001W Jabra GO 6430 User manual www.jabra.com 45
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www.jabra.com
Jabra GO
™
6430
User manual