Kenmore 6972 User Instructions - Page 8

Troubleshooting

Page 8 highlights

TROUBLESHOOTING First try the solutions suggested here and possibly avoid the cost of a service call... Dryer will not run • Has a household fuse blown, or has a circuit breaker tripped? There may be 2 fuses or circuit breakers for the dryer. Check to make sure both fuses are intact and tight, or that both circuit breakers have not tripped. If the problem continues, call an electrician. • Is the correct power supply available? Electric dryers require 240 volt power supply. Check with a qualified electrician. • Was a regular fuse used? Use a time-delay fuse. • Is the dryer door firmly closed? • Was the Start button firmly pressed? • Is a cycle selected? The dryer will not start in the Wrinkle Guard _ position. Move the dial past OFE No heat • Has a household fuse blown, or has a circuit breaker tripped? Electric dryers use 2 household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. • For gas dryers, is the valve open on the supply line? Unusual sounds • Has the dryer had a period of non-use? If the dryer hasn't been used for a while, there may be a thumping sound during the first few minutes of operation. • Is a coin, button, or paper clip caught between the drum and front or rear of the dryer? Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. • Is it a gas dryer? The gas valve clicking is a normal operating sound. • Are the four legs installed, and is the dryer level front to back and side to side? The dryer may vibrate if not properly installed. See the Installation Instructions. • Is the clothing knotted or balled up? When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. Timer does not noticeably advance • Is the dryer set to Timed or Air Dry? The timer moves slowly and continuously for the time setting. • Is the dryer set to Automatic Drying? The timer moves only when the clothing is mostly dry. See "How Automatic Drying Works" in "Dryer Use." Clothes are not drying satisfactorily, drying times are too long, or load is too hot • Is the lint screen clogged with lint? Lint screen should be cleaned before each load. Fire Hazard Use a heavy metal vent. Do not use a plastic vent. Do not use a metal foil vent. Failure to follow these instructions can result in death or fire. Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement? Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions. Are fabric softener sheets blocking the grille? Use only one fabric softener sheet, and use it only once. Is the exhaust vent the correct length? Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See the Installation Instructions. Is the exhaust vent diameter the correct size? Use 4" (10.2 cm) diameter vent material.

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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dryer
will not run
Has a household
fuse
blown, or has a circuit breaker
tripped?
There may be 2 fuses
or circuit
breakers
for the dryer. Check
to make sure both fuses are intact
and tight, or that both
circuit
breakers
have not tripped.
If the problem
continues,
call an electrician.
Is the
correct
power supply
available?
Electric
dryers
require 240 volt power
supply. Check with a
qualified
electrician.
Was
a regular
fuse
used?
Use a time-delay
fuse.
Is the dryer
door
firmly
closed?
Was
the Start
button
firmly
pressed?
Is a cycle
selected?
The dryer will not start in the Wrinkle
Guard _ position.
Move
the dial past OFE
No heat
Has a household fuse blown, or has a
circuit
breaker
tripped?
Electric
dryers
use 2 household
fuses or circuit
breakers. The
drum may be turning,
but you may not have heat. Replace the
fuse or reset the circuit
breaker. If the problem
continues,
call
an electrician.
For gas dryers, is the valve open on
the
supply line?
Unusual
sounds
Has the dryer had a period of non-use?
If the dryer hasn't
been used for a while, there may be a
thumping
sound
during the first few minutes
of operation.
Is a coin, button,
or paper
clip caught
between
the drum
and front or rear of the dryer?
Check the front and rear edges of the drum for small objects.
Clean out pockets
before laundering.
Is it
a
gas dryer?
The gas valve clicking
is a normal operating
sound.
Are the four
legs installed,
and is the
dryer
level front
to
back
and
side to side?
The dryer
may vibrate
if not properly
installed.
See the
Installation
Instructions.
Is the
clothing
knotted
or balled
up?
When balled up, the load will bounce,
causing
the dryer to
vibrate. Separate
the load items and restart the dryer.
Timer
does
not noticeably
advance
Is the dryer set to Timed or Air Dry?
The timer moves slowly
and continuously
for the time setting.
Is the dryer set
to
Automatic
Drying?
The timer moves only when the clothing
is mostly
dry. See
"How
Automatic
Drying Works" in "Dryer Use."
Clothes
are not drying
satisfactorily,
drying times are too
long, or load is too hot
Is the lint screen clogged with lint?
Lint screen should be cleaned before each load.
Fire Hazard
Use a
heavy
metal
vent.
Do not
use a plastic
vent.
Do not
use a metal
foil
vent.
Failure
to follow
these
instructions
can result
in death
or fire.
Is
the exhaust
vent or outside
exhaust
hood
clogged
with
lint, restricting
air movement?
Run the dryer for 5-10 minutes.
Hold your hand under the
outside
exhaust
hood to check
air movement.
If you do not
feel air movement,
clean
exhaust
system of lint or replace
exhaust
vent with heavy metal or flexible
metal vent. See the
Installation
Instructions.
Are
fabric
softener
sheets blocking
the
grille?
Use only one fabric softener
sheet, and use it only once.
Is the
exhaust
vent the correct
length?
Check that the exhaust
vent is not too long or has too many
turns.
Long venting
will increase drying
times. See the
Installation
Instructions.
Is
the exhaust
vent diameter
the
correct
size?
Use 4" (10.2 cm) diameter
vent material.