KitchenAid KCED600GSS Owners Manual - Page 9

TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit https://kitchenaid.custhelp.com. In Canada, visit http://www.kitchenaid.ca. Contact us by mail with any questions or concerns at the address below. In the U.S.A.: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. In Canada: KitchenAid Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Problem Nothing will operate Cooktop will not operate Excessive heat around cookware on cooktop Cooktop cooking results not what expected Downdraft performance not what expected Possible Causes and/or Solutions A household fuse has blown or a circuit breaker has tripped: Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Control knob set incorrectly: Push in knob before turning to a setting. Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element, or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area. Proper cookware is not being used: See the "Cookware" section. Control knob is not set to the proper heat level: See the "Cooktop Controls" section. Cooktop is not level: Level the cooktop. See the Installation Instructions. The filter is not clean: See the "General Cleaning" section for instructions on cleaning the filter. 9