KitchenAid KHHC2090SWH User Guide - Page 35

Odor coming from microwave oven during convection cooking ■ This is normal for the first few convection cycles. The odor will dissipate with repeated use. Quartz bulb does not appear to be on ■ This is not unusual. See "Grill Element" section. ■ Is the element still working properly? To check proper operation of elements, place 2 slices of bread on the tall grill rack, place the rack on the turntable and close the door. Program the microwave oven using Manual Grill-without microwaves-for 4 minutes (see "Manual Method Cooking" section). The bread should toast dark brown. If the bread does not toast, call for service. See "Assistance or Service" section. Radio, TV or cordless phone interference ■ Is the microwave oven plugged into the same outlet? Try a different outlet. ■ Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna. ■ Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean. ■ Is the cordless phone frequency 2.4 GHz? Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone or a different frequency cordless phone, or avoid using these items during microwave oven operation. ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center. In the U.S.A. Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Installation information. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■ Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages. Replacement Parts Turntable Part Number 8205992 Turntable Support and Rollers Part Number 8206222 Turntable Hub Part Number 8205994 Grill Rack (tall) Part Number 8206264 Convection Rack (short) Part Number 8205995 KITCHENAID™ Steamer Vessel Part Number 8206451 Browning Pan Part Number 8205996 Browning Pan Handle Part Number 8204652 Grease Filters (2) Part Number 8205997 Charcoal Filters (2) Part Number 8205998 Cooktop and Microwave Oven Light Part Number 8204670 Cleaning and Maintenance Supplies Heavy Duty Degreaser Part Number 31552 All-Purpose Appliance Cleaner Part Number 31662 Cavity Touch Up Paint Part Number 8204955 KITCHENAID® Stainless Steel Cleaner and Polish Part Number 4396920 KITCHENAID® Stainless Steel Wipes Part Number 8212510 For further assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. 35