KitchenAid KHMS1850SWH Use and Care Manual - Page 15

Steam is coming from the vent grille ■ Some steam is normal. Fan running slower than usual ■ Has the microwave oven been stored in a cold area? The fan will run slower until the microwave oven warms up to normal room temperature. Cooking times seem too long ■ Is the cooking power set properly? See "Microwave Cooking Power" section. ■ Are large amounts of food being heated? Larger amounts of food need longer cooking times. ■ Is the incoming voltage less than that specified in "Microwave Hood Combination Safety?" Have a qualified electrician check the electrical system in the home. Radio, TV or cordless phone interference ■ Is the microwave oven plugged into the same outlet? Try a different outlet. ■ Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna. ■ Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean. ■ Is the cordless phone frequency 2.4 GHz? Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these items during microwave oven operation. ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center. In the U.S.A. Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Installation information. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■ Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. Replacement Parts Turntable Part Number 8206226 Turntable Support and Rollers Part Number 8206227 Turntable Hub Part Number 8206228 Cooking Rack Part Number 8205549 Grease Filters Part Number W10113040 Charcoal Filters Part Number W10112514 Cooktop Light Bulb Part Number W10112515 Microwave Oven Light Bulb Part Number 8183993 Cleaning Supplies Heavy Duty Degreaser Part Number 31552 All-Purpose Appliance Cleaner Part Number 31662 KITCHENAID® Stainless Steel Cleaner and Polish Part Number 4396920 KITCHENAID® Stainless Steel Wipes Part Number 8212510 15