KitchenAid KRFC704FSS Use & Care Guide - Page 34

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com. If you experience Possible Causes Solution Ice and Water (cont.) The ice maker is not producing ice or is not producing enough ice. (cont.) An ice cube is jammed in the ice maker. A water filter is installed on the refrigerator. Remove ice from ice maker with a plastic utensil. Remove the water filter and operate the ice maker. If ice volume improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. A reverse osmosis water filtration system is connected to the cold water supply. This can decrease water pressure. See "Water Supply Requirements" section. The ice cubes are hollow or small. NOTE: This is an indication of low water pressure. The water shut-off valve is not fully open. There is a kink in the water source line. A water filter is installed on the refrigerator. Turn the water shut-off valve to fully open. A kink in the line can reduce water flow. Straighten the water source line. Remove filter and operate ice maker. If ice quality improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. A reverse osmosis water filtration system is connected to the cold water supply. This can decrease water pressure. See "Water Supply Requirements" section. Questions remain regarding water pressure. Call a licensed, qualified plumber. Off-taste, odor, or gray Newly installed refrigerator requires Flush the water system. See "Water and Ice Dispensers" section color in the ice or water flush of water system. for water system flushing instructions. Recently installed or replaced plumbing connections. New plumbing connections can cause discolored or off-flavored ice and water. Discard the ice and wash the ice storage bin. Flush the water system with 3 gal. (12 L) of water. Allow 24 hours for the ice maker to make new ice and discard the first 3 batches of ice produced. Using a water supply connection type It is recommended to use copper tubing or KitchenAid® supply other than recommended. line, Part Number 8212547RP. See "Connect to Water Line" section. The ice has been stored too long. Discard ice and wash ice storage bin. Allow 24 hours for ice maker to make new ice. The water has been stored too long. Dispense at least 1 qt (1 L) of water per week to maintain a fresh supply. Odor from stored food has transferred to the ice. Use airtight, moisture-proof packaging to store food. There are minerals (such as sulfur) in the water. A water filter may need to be installed to remove the minerals. There is a water filter installed on the refrigerator. Gray or dark discoloration in ice may indicate that the water filtration system needs additional flushing. Flush the water system after installing and before using a new water filter. See "Water and Ice Dispensers" section for water filter flushing instructions. The water filter needs to be replaced. Replace the disposable water filter at least every 6 months or when indicated. See "Water Filtration System" section. The water and ice dispenser will not operate properly. The refrigerator is not connected to a water supply or the water supply shut-off valve is not turned on. Connect the refrigerator to the water supply and turn the water shut-off valve fully open. There is a kink in the water source line. A kink in the water line can reduce water flow from the water dispenser and result in hollow or irregular shaped ice. Straighten the water source line. The refrigerator has just been installed. Flush and fill the water system. See "Water and Ice Dispensers" section. The water pressure to the house is not at or above 35 psi (241 kPa). The water pressure to the house determines the flow from the dispenser. See "Water Supply Requirements" section. 34