Kodak 8437477 User Guide

Kodak 8437477 - EasyShare ESP 9 All-In-One Printer Manual

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  • Kodak 8437477 | User Guide - Page 1
    Kodak ESP 9 All-in-One Printer 9 All-in-One Printer print copy scan User Guide User Guide
  • Kodak 8437477 | User Guide - Page 2
    Rochester, NY 14650 © Eastman Kodak Company, 2010 Kodak is a trademark of Eastman Kodak Company. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks is under license. ©1989-2007 I.R.I.S. (
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    frequently-asked questions...2 Contacting Kodak Customer Service & Support...2 Support at Kodak.com...2 2 Printer Overview All-in-One Printer features...3 Major components of the ESP 9 All-in-One printer 3 Support for connecting digital memory devices to the printer 5 Memory card slots ...5 Memory
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    and Printing Photos Viewing photos ...50 Configuring photo print settings...51 Print Photos options ...52 Printing photos ...53 Printing photos from a PictBridge camera ...53 Printing photos from non-PictBridge digital cameras, memory cards, and USB flash drives 53 ii www.kodak.com/go/aiosupport
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    59 Adjusting copy settings...59 Copy Document options...60 Copy Photo options...61 7 Scanning Before you start ...62 Simple faxes ...70 Receiving faxes ...70 Receiving faxes automatically ...70 Manually receiving faxes ...70 Fax Phonebook entries ...71 Adding a ...75 www.kodak.com/go/aiosupport iii
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    93 Paper jam...93 Printer not responding ...94 Transfer pictures failure ...94 User guide on the CD is obsolete...95 Wrong paper size ...95 Macintosh OS X troubleshooting...95 Windows Vista troubleshooting ...95 Home Center software on Windows works incorrectly following software upgrade 96 Print
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    ...103 Wireless troubleshooting ...107 11 Product and Safety Specifications Print Performance...112 Photo Printing Features ...112 Copy Document Features...113 Copy Photo Features...113 Scanning Features...113 Paper Tray Features ...114 Ink Tanks ...114 Connectivity ...114 Software Support ...115
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  • Kodak 8437477 | User Guide - Page 9
    Help This user guide helps you learn to operate your All-in-One printer from the control panel. Kodak also provides online help in the Home Center software installed when you set up your printer, and helpful information about common tasks from the LCD screen on the printer control panel. Help
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    Kodak support (see If You Need to Call Customer Support, page 128). www.kodak.com/go/faqs Purchase a full range of digital camera www.kodak.com/go/accessories and printer accessories. Download latest printer software, firmware, drivers, setup booklet, and user guide for your printer. www.kodak
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    memory card support • A Universal Serial Bus (USB) host port on the front of the printer for connecting a variety of external devices to the printer, including PictBridge or Picture Transfer Protocol (PTP) enabled digital cameras, USB flash ("thumb") drives, and Kodak Bluetooth USB 2.0 adapters
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    paper tray Bottom paper tray extender tab Bottom paper tray Paper edge guide Paper output tray USB host port Memory card slots Control panel Automatic document feeder (ADF) Power cord connection port Ports for connecting printer to the computer or Ethernet Two-sided printing accessory Scanner glass
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    Kodak ESP 9 All-in-One printer Support for connecting digital memory devices to the printer Your All-in-One printer allows you to connect both digital camera memory cards and USB-connected devices for previewing and printing. You can also transfer photos and document files to your connected computer
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    the USB port located on the front of the printer, you can connect one of the following devices to the printer at a time: • PictBridge or PictBridge camera • USB portable storage drive • Kodak Bluetooth dongle • Digital cameras NOTE: This printer can read only one memory card OR one portable USB
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    Kodak ESP 9 All-in-One printer 2 34 button Description Powers the printer ON or OFF. Displays photos, messages, status, on photo. Starts the following operations: copy, scan, print, fax, maintenance tasks, and file transfer. NOTE: See Adjusting the control panel position, page 9 for instructions
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    photos, messages, instructions, and menu items. Menu navigation is accomplished with the 4-way Navigation buttons on the control panel. The LCD Start-Up screen displays whenever the printer monitor The first time you use your Kodak ESP 9 All-in-One printer and press the Menu button (described in
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    Kodak ESP 9 All-in-One printer Using the control panel Adjusting the control panel position The position of the control panel can be adjusted from its default position (flush against the front of the printer) to lifted upward at an angle. To adjust the control panel position: 1. On the rear side of
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    Printer • After you have initiated the process of zooming when a photo is shown on the LCD screen, pressing or pans the page 12.) Tip: When you have selected a photo or document shown on the LCD screen to be not change the number of files stored on your camera or portable USB drive, however. • When
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    Kodak ESP 9 All-in-One printer • When a photo is displayed on the LCD screen, after you have to be produced. • Select a photo for printing. Tip: When previewing a group of images from a digital camera, portable USB drive, or memory card connected to the printer, press and hold OK to select all
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    to adjust the area to be printed, copied, or scanned. When this feature is available, the printer displays a prompt to press Zoom on the image shown on the LCD. Once you have activated sending faxes from the ESP 9 All-in-One printer. It is also used to enter a quantity for making copies. 12 www
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    Kodak ESP 9 All-in-One printer Use the number keypad to: • Dial a fax phone number • Enter the Quick Dial number for an entry in the Fax Phonebook • Enter the fax telephone number for an entry in the Fax Phonebook • Enter a quantity for making copies of a document or photo As on a telephone dial
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    tasks that can be performed without your computer), such as copying documents or photos; printing photos stored on memory cards, USB drives, Kodak Bluetooth adapter ("dongle"), or digital cameras plugged into the printer; or sending a fax. Using the appropriate menu, you can also initiate tasks that
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    1 2 Kodak ESP 9 All-in-One printer 3 4 5 Number Description 1 The Menu Title displays at the top of the menu. It names the category of available options. For example: Copy Document Options, Print Photo Options, etc. 2 The text displayed in the Quick instruction section, when displayed below
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    ready. None. a Most power supplies used with this ESP All-in-One printer are equipped with a status light which illuminates when electricity is applied. If you cannot determine if the power supply is working properly, contact Kodak Service & Support for assistance. 16 www.kodak.com/go/aiosupport
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    by an electrician. The problem may lie with the power supply. Check the power supply status light, if available. As needed, visit Kodak.com for additional troubleshooting steps, or contact Kodak Service & Support. The power supply is supplying None. power to the printer. Light Status Off Blinks
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    The LCD screen displays an error message The Wi-Fi radio is turned on and: • The printer cannot find any available wireless networks within range. or • The Wi-Fi network connection has been None. is a working connection between the printer and a wireless network. 18 www.kodak.com/go/aiosupport
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    light will resume blinking, and the error message will display again. All-in-One printer Home Center software Kodak Home Center software is installed on your computer during the setup process. The software functionality for Windows or Macintosh users is described below. Home Center for Windows Once
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    the printhead • Run a printhead nozzle correction • Clean the printhead • Click About this Printer to view the printer model number, its Kodak Service Number, and the version of printer firmware used to operate the printer From both the Setup and Maintenance and tabs you can: • Order Supplies: This
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    the network router and the printer (and other wireless devices, such as Bluetooth-enabled camera phones, etc.). The printer will function best with as printer settings Printer settings can be adjusted in two ways: via the control panel or the Home Center software that comes with your printer
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    Setting Up Your Printer Printer Settings options Menu Options Date and Timea Tagged Image Printing Control Panel Settings Language Options Settings Year (International) Deutsch Français Français (Canada) Italiano Español Castellano Português Nederlands 22 www.kodak.com/go/aiosupport
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    , Country/Region, Language, Date and Time. a Setting the date and time via the control panel is a separate task from stamping the date and time on photo prints. You can also synchronize the printer's date and time using the Home Center software. www.kodak.com/go/aiosupport 23
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    resources for related topics, information, and network troubleshooting are available at www.kodak.com/go/inkjetnetworking. If you are unsure of how your network is configured, please contact your network administrator or your internet service provider for assistance. Configuring an Ethernet network
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    Ethernet setup Kodak ESP 9 All-in-One printer 1. Plug one end of the Ethernet cable into the Ethernet port located on the back of the All-in-One printer and the other end into an available port on your Ethernet router or hub. 2. Turn on the printer, if necessary. 3. From the control panel, press
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    your ESP 9 All-in-One printer to a wireless network, you will need the following: • A laptop or desktop computer equipped with a network interface card or wireless networking support, and the Kodak software installed • A working 802.11 wireless network. Kodak recommends that you use a wireless
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    Kodak ESP 9 All-in-One printer Wi-Fi radio is turned off, the LCD screen displays the options below: Menu Options Wi-Fi Setup Wizard Turn Wi-Fi Radio On / Off View Network Configuration Print Network Configuration Manual IP Address Settings / Action Press OK to start the Wizard. Press OK to
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    Printer network and its security string to connect your printer to the network successfully. Contact your Internet printer was last connected to an available network on the list, the network settings are saved and the printer digits; case-insensitive 8-63 printable ASCI characters; case-sensitive
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    Kodak ESP 9 All-in-One printer 8. After completing your entry, select the DONE key, and then press OK. LED Status Fully lit Blinking Description When lit, your network in a list or want to change your network: 1. Select Rescan for wireless networks. 2. Press OK. www.kodak.com/go/aiosupport 29
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    the network, you may need to set up your IP address on the printer. 1. From the Network Settings menu, select Manual IP Address and press OK 2. Select one of the options displayed: • Dynamic ( . Select the Wireless Network. Your IP address will be shown. 30 www.kodak.com/go/aiosupport
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    . 4. After the driver installation completes, click Next to proceed. The printer will be named Kodak ESP 9-XXXX, where XXXX is a number unique to your printer. For Macintosh To install the printer on another computer in your network, use the following steps: 1. Install the Kodak software that came
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    Ethernet cable 4. Run the Kodak Printer Network Setup Utility. This is located on the Start > All Programs > Kodak > Kodak Printer Network Setup Utility. 5. Select Connect via Network - Ethernet cable, then click Next to proceed. The printer should be detected and driver installations begin. If you
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    & Fax. Click + button to view a list of available printers that can be added. Network printers are labeled "Bonjour" under "Kind". 7. The printer will be named Kodak ESP 9-XXXX, where XXXX is a number unique to your printer. 8. Select your printer and click Add. To convert the USB connection from
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    Your Kodak ESP 9 All-in-One printer allows printer for faxing, determine which type of telephone service you use If your telephone service is: Internet Phone (VOIP) telephone service Cable telephone delivered by a cable television service Review this section first: Multipurpose (broadband) digital
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    Kodak ESP 9 All-in-One printer If your telephone service is: Review this section first: Standard telephone service Standard telephone systems, page 35 Digital subscriber line (DSL) telephone Digital subscriber line (DSL) telephone service systems, page 35 CAUTION: You should also read the
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    to the wall telephone jack or digital modem) to the telephone cable that came with your printer. Using voice-messaging services with the ESP 9 All-in- faxes on your printer in the Fax Auto-Answer mode. You can accept them manually, though. See Manually receiving fax, page 41. 36 www.kodak.com/go/
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    Kodak ESP 9 All-in-One printer Using an answering machine with the ESP 9 instructions to configure your printer for sending and receiving faxes. Type of Fax Connections Fax Setup Procedure Multipurpose (broadband) digital telephone systems Connecting the printer to a digital telephone service
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    digital telephone service. Connecting the printer to a standard telephone line If you have a dedicated phone line that does not receive any voice calls, connect your printer to the Line-In on the printer phone rings your printer is set to port labeled EXT-Out on your printer. Set the number the of
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    subscriber line (DSL), you must connect a DSL filter between the telephone wall jack and your Kodak All-in-One printer. Without the DSL filter for your digital subscriber line, you not be able to send and receive faxes. 1. Obtain a DSL filter from your DSL provider. 2. Connect the one end of the
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    printer -in-One printer, because the answering use a voice messaging service instead of an . The All-in-One printer monitors every call into the printer to exceed the number rings set for the answering machine. NOTE: This ESP 9 All-in-One printer printer. For more information, -in-One printer accepts incoming fax
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    Kodak ESP 9 All-in-One printer NOTE: Some phone system features may not be available with pulse dialing, which is slower than tone dialing. Contact your telephone company if you are unsure as to which setting to use. Manually more phone numbers, your telephone service provider may be able to provide
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    list of frequently used Fax telephone numbers using Home Center software (for more details, see Home Center Help, discussed on All-in-One printer Home Center software, page 19). Both Windows and Macintosh users can set up Tone/Pulse Press or to switch setting On/Off 42 www.kodak.com/go/aiosupport
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    Kodak ESP 9 All-in-One printer a Some phone system features may not be available with pulse dialing, which is slower than tone dialing. Contact your telephone company if you are unsure about which setting to use. b When the Error Correction mode is enabled, the printer -in-One printer. This feature
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    , and labels. It automatically detects the size and whether or not photo paper is loaded into the paper tray. Kodak photo paper contains barcodes that allow your All-in-One printer to detect the paper type that optimizes your photo prints. The bottom paper tray accepts media from 6 to 9 inches wide
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    Kodak ESP 9 All-in-One printer • If the paper you use is longer than A4 size, including Legal and panoramic photo paper, make sure that paper. Long paper that cannot extend straight to its full length when output from the printer can fold behind the object ahead of it. The curl can result in a job
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    . CAUTION: The automatic document feeder (ADF) on the ESP 9 only accepts plain paper. If you try to run photo paper through it, the printer displays an error message on the LCD screen, and the printer will not complete the job. 1. Remove all other paper from the paper tray you plan to use. 2. Insert
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    Kodak ESP 9 All-in-One printer Loading envelopes WARNING: Do not load envelopes with cutouts or cellophane windows in this printer. NOTE: Review Things pointing toward the left side of the tray. 3. Squeeze the paper edge guide and move it to the right until it just touches the loaded envelope(s).
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    the paper edge guide and move it towards the printer until it just touches the loaded paper. 7. Push the paper tray in towards the printer. 8. Press tray in towards the printer. Loading originals Loading an original for copying or scanning To copy or scan a document or photo, place your original
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    Kodak ESP 9 All-in-One printer Loading an original for faxing WARNING: If photo paper is loaded into the automatic document NOTE: If you are faxing only one page or if you are faxing anything printed on photo paper, you can place the original on the scanner glass. See Loading an original for copying
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    blinking. Viewing photos Insert one of the following devices into the appropriate opening: NOTE: Always use the USB host port on the front of the printer. To avoid an error, use only one slot or port at a time. Device Type Memory Card Portable Storage Drive Digital Camera Kodak Bluetooth dongle
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    Center Help, discussed in All-in-One printer Home Center software, page 19, for information on using Home Center). 1. Insert a memory card into the appropriate slot, or plug a USB flash drive or digital camera to the front panel USB port. The last photo is displayed first. 2. From the control panel
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    OK a Your All-in-One printer automatically adjusts the print output to the best available quality for images printed on photo paper. You need to set printer paper. b This printer is capable of automatically adjusting scene balance improvements (or the brightness) of photos printed from camera cards
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    panel of your printer. 3. Use your PictBridge camera to select and print the photos. Printing photos from non-PictBridge digital cameras, memory cards, and USB flash drives CAUTION: This printer does not support portable USB "flash" drives that: • Require third party access software • Are encrypted
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    Photos 1. Connect a digital camera or portable USB drive to the front panel USB port, or insert a memory card to the appropriate card reader on the front panel. The printer displays the photos on the LCD screen, last photo first. 2. Load the paper tray with photo de-selects all the photos. 5. If you
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    printing. Your Kodak All-in-One printer can read the DPOF file from the memory card so you do not have to re-select the photos to print. NOTE: Not all digital cameras support tagging or the creation of tagged image files. Refer to your camera's user guide to ensure it supports this function. When
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    default settings. Range When the device and the printer are connected, you can send photos from your Bluetooth device to the printer. Your printer supports connectivity to one Bluetooth device at a time. For the highest transfer speed, Kodak recommends keeping a maximum distance of 10 meters (32
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    and crop adjustments to your photos on your computer using photo editing software. To send a photo from the All-in-One printer to your computer, see photo, or press until View Photos is selected. Press OK. 9. Press or until you view another photo you want to print. www.kodak.com/go
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    a digital camera, memory card, device connected to your printer via a Kodak Bluetooth dongle, and portable (USB) thumb drive connected to this All-in-One printer. slot on the front panel of your printer. 2. From the control panel press Menu to display the Print Photos menu on the LCD screen. 3. Press
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    directly from the control panel of your Kodak ESP All-in-One printer. The printer produces high-quality color or black and-white copies on a variety of paper types, including transparencies NOTE: Before using your All-in-One printer to copy a document or photo for the first time, review the
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    / Select Settings Quantity or Copy Sizea or 1- 99 Same size 20%-500% Photo Paper Quality Plain Paper Qualityb or Automatic Normal Best Draft Color or Color Black & Best is the slowest print speed. If Kodak photo paper is loaded in the paper tray, this setting is used. 60 www
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    Kodak ESP 9 All-in-One printer Copy Photo options Menu Options View Settings / Select Settings Quantity or 1- 99 Copy Size or 4x6 4x7 (High Def) 4x12 (Panoramic) 5x7 8x10 8.5x11 Photo Paper Qualitya Plain Paper Qualitya or (Wallet) 2x3 Automatic Normal Best Draft Color or
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    easily manage the scan in your computer. See All-in-One printer Home Center software, page 19 for additional information. Using the Home Center software, you can adjust the following default settings for scanned photos and documents: • Applications used for file destination(s). CAUTION: If you save
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    Center. See Home Center Help for instructions. To review how to access Home Center help, see All-in-One printer Home Center software, page 19. Scanning with Macintosh computers is accomplished by using the twain driver available with your Kodak software. Scanning is supported with any twain-enabled
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    printer can detect multiple photos placed on the scanner glass. Allow some space on the scanner glass between each item, and use the Home Center software to save each photo as a separate file. Any images on the scanner glass that overlap are interpreted by the software 64 www.kodak.com/go/aiosupport
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    original is a photo. If you select Photo, a text document will be scanned as an image file, and cannot be read by optical character recognition (OCR) software. b If your printer is connected This will prevent problems later in finding the scan file on your computer. www.kodak.com/go/aiosupport 65
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    : On a Windows PC connected to the All-in-One printer, you can create and manage the Fax Phonebook using Home Center software. See Home Center Help for more information. Home Center software is discussed in All-in-One printer Home Center software, page 19. This feature is also available from Home
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    Kodak ESP 9 All-in-One printer Dialing a fax number on the control panel 1. Load the original (plain paper only) in the automatic document feeder (ADF) last fax number used, press Start now. Otherwise, press until the desired recipient is selected, and then press OK. www.kodak.com/go/aiosupport 67
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    with a number between 0 (zero) and 9, the Quick Dial feature in your ESP 9 All-in-One printer allows you to create shortcuts for quickly sending Faxes to them NOTE: To configure a fax recipient as a Quick Quick Dial value of "08." See the illustration below. 68 www.kodak.com/go/aiosupport
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    Kodak ESP 9 All-in-One printer The Send Fax menu displays the Fax phone number of the Quick Dial entry on the LCD screen. The Quick Dial entry press Start. For example, press 8 to specify the entry assigned the Quick Dial value of "08." See the illustration below. www.kodak.com/go/aiosupport 69
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    If you use your All-in-One printer to receive faxes, remember to load you will need to receive faxes manually. See below. Each fax will be Setting up the fax, page 34. Manually receiving faxes When you hear the phone uses a voice-messaging service provided by your telephone service provider, you may
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    from the control panel. Windows users can manage the Fax Phonebook from Home Center software; see All-in-One printer Home Center software, page 19. Adding a new Fax Phonebook entry 1. From the control panel, to add entries to the Fax Phonebook, repeat this procedure. www.kodak.com/go/aiosupport 71
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    , load the original (plain paper only) print side up in the automatic document feeder (ADF). See Loading an original for faxing, page 49. 72 www.kodak.com/go/aiosupport
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    accepts plain paper. If you load photo paper in the ADF, the printer displays a warning on the LCD screen, and will not send the Fax. Printing a fax cover page If you do not create a fax cover sheet using a third-party application (for example, word-processing software), you can print one with the
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    Phonebook View Settings / Select OK Resolution or Color Brightness Save As Defaults or or OK Settings Add New Entry Edit Entry Delete Entry Standard Fine Photo Color Black & White -3 to +3 74 www.kodak.com/go/aiosupport
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    Kodak ESP 9 All-in-One printer Fax reports The following reports are available from the Fax Details about the last 30 faxes sent Press OK to select, then press Start. and received. a The printer also generates a Fax Lost Job report, which contains details about the time, date, and fax number. This
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    it off and let it dry completely. If this does not solve the problem, contact customer support (see Contacting Kodak Customer Service & Support, page 2). Cleaning the scanner glass For good copies and scans, ensure the printer's scanner glass and lid backing are clean; dust the exterior as needed
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    . Cleaning the scanner lid Minor debris can accumulate on the document backing located underneath the scanner lid of the Kodak printer. WARNING: Do not use paper-based wipes, as these might scratch the underside of the scanner lid. Do not use harsh or abrasive cleaners or
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    's performance From the control panel, you can perform many tasks to keep this printer in good working order. For example, you can check the status of the printer's inkjet nozzle to ensure high-quality prints. Kodak recommends that you run a nozzle check if you are experiencing changes in image
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    and then click Nozzle Correction or Printhead Alignment. Replacing ink cartridges Your Kodak printer uses separate black and color ink cartridges. The ink levels are shown on the control panel and in the printer software. CAUTION: For the best quality prints, store ink cartridges in locations where
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    Maintaining Your Printer 1 Printhead 2 Color ink cartridge 3 Black ink cartridge 3. Wait until the printhead stops moving, and then pinch the latch on the most office supply or electronics stores for safe disposal. 4. Open the box containing the new ink cartridge. 80 www.kodak.com/go/aiosupport
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    Kodak ESP 9 All-in-One printer 5. Remove the bagged ink cartridge from the box, tear open the bag at the notch, and remove the ink cartridge. CAUTION and pulling/rotating it off the ink cartridge. Discard the orange cap. 7. Insert the ink cartridge into the printhead. www.kodak.com/go/aiosupport 81
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    Your Printer dispensed incompletely during your print or copy jobs. 9. Close the printer access door. The printhead moves to its ready position and prepares you may replace it yourself. 1. Make sure your printer is turned on. 2. Open the printer access door by lifting from the recessed hand-holds on
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    Kodak ESP 9 All-in-One printer 1 Printhead 2 Color ink cartridge 3 Black ink cartridge 3. Pinch the latch on the ink cartridge with your thumb and forefinger the ink cartridges into the newly installed printhead as soon as possible to prevent any drying of the ink. www.kodak.com/go/aiosupport 83
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    Maintaining Your Printer 4. Unlatch the printhead by lifting the rectangular latch on the top of the printhead. 5. Remove the old printhead from the carriage. 6. Remove the new printhead from its bag. 84 www.kodak.com/go/aiosupport
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    Kodak ESP 9 All-in-One printer CAUTION: Do not touch copper contacts on the printhead, as this may damage it. 7. Remove and discard the black plastic casing and the orange protective cap. 8. Place the new printhead into the carriage. www.kodak.com/go/aiosupport 85
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    Maintaining Your Printer 9. Push firmly against the target label on the printhead until you hear ink from being dispensed incompletely on your print or copy jobs. 11. Close the printer access door. The printer should now complete a printhead calibration to ensure that it is ready to for normal operation.
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    right corner of your computer monitor stating "Found New Hardware KODAK ESP 9 AIO," then it will change to "Found New Hardware. Your new the maintenance window. The printer firmware is updated. 10. Next you will update the Home Center software, as well as the printer and scanner drivers. 11. Under the
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    must be connected to the internet. 3. Open a browser window and enter the following URL: http://www.kodak.com/go/aiosupport. 4. Select your printer model. 5. Under Downloads, select Software Driver and Firmware Downloads. 6. Select your operating system from the drop down list. 7. Download the
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    that you have the most up-to-date All-in-One printer software and Help files from the Internet. Visit www.kodak.com/go/support to download the latest files. • View the troubleshooting information found in Kodak Home Center software on your computer. After opening Home Center, click the question mark
  • Kodak 8437477 | User Guide - Page 98
    . If none of the above corrects the problem, contact Kodak support. Device not recognized Probable Cause Any of the following can prevent your Kodak All-in-One printer from reading a connected device (digital camera, USB drive, or memory card). • The camera is turned OFF. • The USB connector on
  • Kodak 8437477 | User Guide - Page 99
    scanned properly When scanning or copying, the Kodak printer can detect multiple images on the scanner glass, straighten them, and create individual files. If you are having trouble with this feature, check the following: Probable Cause Your photos are not placed optimally on the scanner glass
  • Kodak 8437477 | User Guide - Page 100
    Troubleshooting Probable Cause 2 The scanner glass is dirty. Corrective Action Make sure the scanner glass is completely clean or the photos might What Photo option. Corrective Action Scan the photos again in the appropriate format. No communication with computer Probable Cause Your Kodak printer
  • Kodak 8437477 | User Guide - Page 101
    there may be a problem with the paper in the tray. CAUTION: Kodak Inkjet paper is recommended for your Kodak All-in-One printer. Corrective Action If for illustrated instructions for performing this procedure. If this does not resolve your printing issue, contact Kodak Service and Support. Paper
  • Kodak 8437477 | User Guide - Page 102
    . • Check the power connection to the computer. • If you are trying to transfer photos from a memory card and a PictBridge camera is connected, disconnect the camera. • Close any unnecessary software applications, and minimize any remaining application windows. Follow any messages on the screen that
  • Kodak 8437477 | User Guide - Page 103
    with the correct size. 2. Press OK. If the situation continues, contact Kodak support. Macintosh OS X troubleshooting Non-Intel Mac only: black screen or screen freeze occurs when applying printer settings via the Home Center software Probable Cause This error only occurs with non-Intel Macintosh
  • Kodak 8437477 | User Guide - Page 104
    Troubleshooting Probable Cause 1 The USB cable is unplugged and reconnected to the printer. Probable Cause 2 A printer-terminated error occurs. Probable Cause 3 Power is interrupted. Corrective Action Restart the computer and printer. Home Center software on Windows works incorrectly following
  • Kodak 8437477 | User Guide - Page 105
    from the PictBridge camera to the printer. • If disconnected, reconnect the USB cable from the PictBridge camera to the printer. • Make sure the connected camera is PictBridge-compatible. See your camera or device user's guide for details. • Check the camera batteries. www.kodak.com/go/aiosupport
  • Kodak 8437477 | User Guide - Page 106
    Troubleshooting Picture cropped • Change the picture quality setting (or resolution) on your digital camera to 3:2. See your camera user's guide for details. • Adjust cropped photos using the Kodak Home Center software (Windows only) or other image editing software on your computer. • If you are
  • Kodak 8437477 | User Guide - Page 107
    is not properly loaded in the tray. CAUTION: Kodak Inkjet paper is recommended for your Kodak All-in-One printer. Corrective Action Realign the paper in the paper tray. 1. Remove paper and check for wrinkles and tears. 2. Slide the paper edge guide away from the paper. 3. Straighten the stack of
  • Kodak 8437477 | User Guide - Page 108
    for details. • Adjust the exposure compensation on your camera and try taking the picture again. Refer to your camera user's guide for details. • Edit the picture using Kodak Home Center (Windows only) or other image editing software. • Make sure the printer is not placed in direct sunlight or is
  • Kodak 8437477 | User Guide - Page 109
    Kodak ESP 9 All-in-One printer To check the paper: 1. Remove any loose paper from the printer. Check the paper access door in the rear of the printer between the printer and paper. Some software applications are with the selected paper size. Copy troubleshooting Copy cut off Probable Cause The
  • Kodak 8437477 | User Guide - Page 110
    is not installed. Corrective Action Insert the Kodak printer installation CD and install the software. Probable Cause 4 Your computer system resources may be low. Corrective Action • Turn off your computer and the printer, and then turn them back on. • If the problem still persists, try scanning at
  • Kodak 8437477 | User Guide - Page 111
    Kodak ESP 9 All-in-One printer Network troubleshooting Wired network troubleshooting Computer unable to detect the All-in-One printer Probable Cause 1 Cables are not connected properly. Corrective Action Check the following cables to ensure they are properly connected. • Cables between the hub or
  • Kodak 8437477 | User Guide - Page 112
    Troubleshooting -in-One printer to your printer, and then turn it on again. Press the On/Off button on the control panel to turn the printer instructions that came with your LAN card. Printer not found Probable Cause The All-in-One printer is not turned on. Corrective Action Turn on the printer
  • Kodak 8437477 | User Guide - Page 113
    Service (C:\Program Files\Kodak\Printer\Center\EKDiscovery.exe) Kodak AiO Device Service (C:\Program Files\Kodak\Printer\Center\KodakSvc.exe) Kodak AiO Home Center (C:\Program Files\Kodak\Printer\Center\AiOHomeCenter.exe) Please visit www.kodak.com/go/inkjetnetworking for detailed instructions
  • Kodak 8437477 | User Guide - Page 114
    Troubleshooting Corrective Action Try temporarily disabling the VPN before proceeding with the installation. NOTE: The All-in-One printer functionality will be limited during VPN sessions. Probable Cause 6 IP addresses to the other computers and to the printer. 106 www.kodak.com/go/aiosupport
  • Kodak 8437477 | User Guide - Page 115
    Kodak ESP 9 All-in-One printer Corrective Action To obtain an IP address for the computer with the cable modem Your Internet Service Provider ( One printer Use AutoIP to assign IP addresses to the remaining computers and the printer. Do not assign a static IP address. Wireless troubleshooting No
  • Kodak 8437477 | User Guide - Page 116
    Troubleshooting Weak signal 108 • Do not place wireless entertainment devices between the AP/router and Wi-Fi All-in-One printer configuration page from the All-in-One printer, and verify that the SSID for An Ethernet cable is connected to the printer. Corrective Action Unplug the Ethernet cable.
  • Kodak 8437477 | User Guide - Page 117
    the wireless settings for your access point. Change either the device or access point settings so that both the printer and the access point have matching wireless settings. Probable Cause 6 You entered the wrong mode (ad hoc or infrastructure) or security type. www.kodak.com/go/aiosupport 109
  • Kodak 8437477 | User Guide - Page 118
    settings to allow the access point to communicate with the printer. Unsupported authentication or encryption type Probable Cause Your network is configured with an authentication protocol not supported by the Kodak All-in-One printer. Corrective Action Open the Embedded Web Server of your access
  • Kodak 8437477 | User Guide - Page 119
    Kodak ESP 9 All-in-One printer NOTE: Some access points provide more than one WEP key. Make sure you use the first WEP key Cause Another device in the vicinity connected to your access point before the All-in-One printer was able to connect. Corrective Action Cancel the setup and start over. www
  • Kodak 8437477 | User Guide - Page 120
    ) US Letter (8.5 x 11 inch) (22 x 28 cm) A4 (21 x 30 cm) Normal, Best, and Draft Auto-detect plain paper, photo paper, and transparency Optimize image quality for Kodak Photo Papers with barcode Kodak Perfect Touch Technology with Home Center software Yes, No Black & White or Color On, Off 112 www
  • Kodak 8437477 | User Guide - Page 121
    Kodak ESP 9 All-in-One printer Copy Document Features Color Quantity Copy size Quality Brightness Copy Document Features Black & White or Color 1 to 99 copies Same Size, 20% to 500% Normal, Best, and Draft - 3 to + 3 Copy Photo Features Color Quantity Copy size Quality Brightness Copy Photo
  • Kodak 8437477 | User Guide - Page 122
    Tray size: bottom tray Paper Tray 100 sheets of 20 lb plain paper or 30 sheets of 10 mil photo paper 4 x 6 in. to 8.5 × 14 in. (10 x 15 cm to 21.6 × 36 -enabled digital still cameras, and Bluetooth® Technology-enabled imaging devices JPEG (EXIF V2.2) (progressive JPEG format not supported) AVI
  • Kodak 8437477 | User Guide - Page 123
    ESP 9 All-in-One printer Software Support Application support Media support Scanner support File transfer support Update support Software Support Third-party image management applications or Kodak EasyShare Software for photos; optical character reader (OCR) support for documents Plain paper
  • Kodak 8437477 | User Guide - Page 124
    -ROM Internet access capability Recommended 10.4.9 or greater Intel Mac 2 GHz 1024 MB RAM 200 MB available USB 2.0 CD-ROM Internet access capability 116 www.kodak.com/go/aiosupport
  • Kodak 8437477 | User Guide - Page 125
    Kodak ESP 9 All-in-One printer Papers Supported Paper Types Plain paper Photo paper Card stock Envelopes Transparencies Labels Iron-on transfers Paper Types Supported sheets Paper Sizes for PC and Macintosh computers Paper Sizes Supported Usage Size Document page sizes Labels A4 (210 x 297
  • Kodak 8437477 | User Guide - Page 126
    Product and Safety Specifications Photo Greeting card Paper Sizes Supported 4 x 6 in. (102 x 152 mm) 4 x instructions marked on the Kodak All-in-One printer. Parts CAUTION: Do not disassemble this product; there are no user-serviceable part(s) inside. Refer servicing to Kodak's qualified service
  • Kodak 8437477 | User Guide - Page 127
    alternating current (AC) adapter into a household extension cord. WARNING: The use of an accessory not recommended by Kodak could cause fire, an electric shock, or injury. CAUTION: To prevent your printer from overheating, do not block or cover the slots and openings in the equipment, place it near
  • Kodak 8437477 | User Guide - Page 128
    guide or setup instructions. For more information, go to www.Kodak.com/go/MSDS. Regulatory Compliance FCC Compliance and Advisory This equipment has been tested and found to comply with the limits for a Class B digital using the Bluetooth interface with a Kodak printer, the transmitter must not be
  • Kodak 8437477 | User Guide - Page 129
    your body. Canadian DOC Statement DOC Class B Compliance-This Class B digital apparatus complies with Canadian ICES-003. Observation des normes-Class B-Cet European Compliance Statement Hereby, Eastman Kodak Company declares that this KODAK all-in-one wireless printer is in compliance with the
  • Kodak 8437477 | User Guide - Page 130
    explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Contact your local Kodak representative or refer to www.kodak.com/go/recycle for additional information on the collection and recovery programs for batteries. Achtung Explosionsrisiko
  • Kodak 8437477 | User Guide - Page 131
    Declaration of Conformity See www.kodak.com/go/declarationofconformity. Kodak ESP 9 All-in-One printer www.kodak.com/go/aiosupport 123
  • Kodak 8437477 | User Guide - Page 132
    Kodak All-in-One printer digital camera to define which captured images on the storage card are to be printed, together with information on the number of copies or other image information such as paper size, image title text, image orientation, contact information and more. EasyShare Printer
  • Kodak 8437477 | User Guide - Page 133
    Kodak ESP 9 All-in-One printer EXIF Exchangeable Image File Format. A standard for storing interchange information in image files, especially those using JPEG compression. Most digital cameras now use the EXIF format. Gateway Address A node on a network that serves as an entrance to another
  • Kodak 8437477 | User Guide - Page 134
    functions to the functions of the printer. The camera then displays the supported functions on menus on the LCD screen or in the viewfinder. Once a PictBridge digital camera is connected to a compliant printer, print options appear on the camera monitor (LCD). The camera menu system is used to
  • Kodak 8437477 | User Guide - Page 135
    USB W WEP Wi-Fi WPA WPA Key WPS Kodak ESP 9 All-in-One printer Service Set Identifier: A unique identifier (up to 32 software to make an additional network available as part of a larger network. Subnets are specified by a subnet mask. This mask determines which of the Kodak All-in-One printer
  • Kodak 8437477 | User Guide - Page 136
    to Call Customer Support When you contact Kodak Customer Support for All-in-One printer assistance, the service representative may ask you Windows PC only: • Exact printer error message received in the printer status monitor • Version of Kodak Home Center software. (From the Home Center Help
  • Kodak 8437477 | User Guide - Page 137
    , 37 Connectivity, specifications, 114 Control panel, 4, 6 Adjusting, 8 Copy Document, 59 Settings, 60 Copy Photo, 59 Settings, 61 Copy problems, troubleshooting, 101 Copying, 59 Cropped pictures, troubleshooting, 98 Cropping photos, 56 Customer Support See Support www.kodak.com/go/aiosupport 129
  • Kodak 8437477 | User Guide - Page 138
    troubleshooting, 90 DHCP, definition, 126 Dialing Mode, 42 Digital Print Order File, definition, 124 Digital troubleshooting, 97 Document, copy, 59 Dongle See Bluetooth Download printer updates, 2 DPOF, 55 Draft quality, 60 E EasyShare software automatically, 40 Receiving manually, 41 Redial, 40
  • Kodak 8437477 | User Guide - Page 139
    Bluetooth dongle, 6 Ink cartridges, 79 Support Center, 2 Web site, 2 Kodak 8-in-1 USB card reader, 50 Kodak Bluetooth dongle Kodak Perfect Touch, 112, 125 Kodak Service Number, 128 Locate in Home Center (Macintosh) software, 20 Kodak.com, 2 Download printer updates from, 2 Tips & Projects Center
  • Kodak 8437477 | User Guide - Page 140
    , 44 Scanning, 64 P Pairing, Bluetooth, 56 Panoramic photo paper, using, 56 Panoramic photos, printing, 56 Paper Sizes supported, 117 Troubleshooting, 95 Types supported, 117 Paper edge guide, 4 Paper feed, troubleshooting, 91, 93 Paper jam Troubleshooting, 93 Paper output tray, 4 Paper output tray
  • Kodak 8437477 | User Guide - Page 141
    originals, 64 Problem troubleshooting, 102 Using Home Center software, 62 Scene Balance, 52 Screen, 7 Select and print all photos, 54 Selecting fax recipient, from Phonebook, 67 Selecting printer setup location, 21 Self-powered USB hub, 92 Sending faxes, 66, 72, 73 Service agreements, 76 Set
  • Kodak 8437477 | User Guide - Page 142
    glass, 76 Transfer picture failure, troubleshooting, 94 Transferring photos, 52 Transparency sizes, 117 Troubleshooting at Kodak.com, 2 Camera, 90 Copy problems, 101 Cropped picture, 98 Device not recognized, 90 Document print order, 97 Home Center software, 96 Ink cartridge not recognized, 91
  • Kodak 8437477 | User Guide - Page 143
    software, 19 System requirements, 116 Windows Vista troubleshooting, 95 WIA error, 95 Wireless network status light, 7 Wireless network, configuring, 25 Wireless printing, Bluetooth WPA, definition, 127 WPS, definition, 127 Z Zoom buttons, 7 Zooming photos, 56 Index www.kodak
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Kodak ESP 9 All-in-One Printer
User Guide
9
All-in-One Printer
print
copy
scan
User Guide