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Konica Minolta bizhub C258 AU-211P Authentication Unit User Guide for bizhub C - Page 71

Troubleshooting, errors occur, contact your service representative.

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Appendix 5 5.3 Troubleshooting If an error occurs during running, refer to the following. Status Failed to login. Point to be checked Action Did you enter the correct PIN Check the PIN code, and enter the code? correct one. Cannot login. Is the PKI card locked? If the number of authentication failures reaches a specific limit, the PKI card will be locked to prevent the authentication. For details on how to unlock the PKI card, contact the PKI card administrator. The MFP does not respond even though the PKI card is inserted. Did you restart the MFP after connecting this unit to the MFP? Turn the MFP Main Power off, disconnect the USB cable from either the MFP or this unit once, and connect it again. Wait at least 10 seconds, and turn the MFP Main Power on. If any of the above errors recur after taking the specified action, or if other errors occur, contact your service representative. AU-211P 70

Section	Page
Contents	2
1 Introduction	5
1.1 Safety Information	6
2 Getting Started	9
2.1 Product Overview	9
2.2 Part names and their functions	10
2.3 Pre-Setting	11
2.3.1 Configuring Network Settings	11
2.3.2 Registering Active Directory for Authentication	13
2.3.3 Correcting the MFP Time	14
2.3.4 Registering the DNS Server Associated with Active Directory	15
2.3.5 Specifying the PIV Transitional Mode	17
2.3.6 Configuring Settings for Verifying the Active Directory Certificate	18
2.3.7 Enabling TPM (Trusted Platform Module)	22
2.4 Operation Settings	24
3 How to Use the Authentication Unit	25
3.1 Login and Logout	25
3.1.1 Login	25
3.1.2 Logout	27
3.2 Functions Using the PKI Card Authentication System	28
3.3 Address Search (LDAP) Using PKI Card	30
3.3.1 Overview	30
3.3.2 Related Settings	31
3.3.3 Handling Address Search (LDAP)	34
3.4 SMB TX Using PKI Card	36
3.4.1 Overview	36
3.4.2 Related Settings	37
3.4.3 Using SMB TX	39
3.5 Scan to E-mail (S/MIME) Using PKI Card	41
3.5.1 Overview	41
3.5.2 Related Settings	42
3.5.3 Encrypting an E-Mail and Adding a Digital Signature	44
3.6 PDF Encryption and Signature Addition Using PKI Card	45
3.6.1 Overview	45
3.6.2 Encrypting a PDF Document	46
3.6.3 Adding a Signature to a PDF Document	47
3.7 PKI Card Print	48
3.7.1 Overview	48
3.7.2 Installing the Printer Driver	49
3.7.3 Specifying the Print Data Deletion Time	52
3.7.4 Handling PKI Card Print	53
3.8 Scan To Me	58
3.8.1 Overview	58
3.8.2 Related Settings	60
3.8.3 Handling Scan To Me	61
3.9 Scan To Home	62
3.9.1 Overview	62
3.9.2 Related Settings	63
3.9.3 Using Scan To Home	64
4 Added or Changed Setting Information	65
4.1 User Settings	65
4.1.1 System Settings	65
4.2 Administrator Settings	66
4.2.1 System Settings	66
4.2.2 User Authentication/Account Track	66
4.2.3 Network Settings	67
4.2.4 Security Settings	69
5 Appendix	70
5.1 Product Specifications	70
5.2 Cleaning the Authentication Unit	70