Konica Minolta bizhub C754 bizhub C654/C754 Troubleshooting User Guide - Page 60

bizhub C754/C654

8-6

8.4

Main messages and remedies

8

8.4

Main messages and remedies

Message

Cause

Remedy

[TX failed due to error. Please

check Job History.]

Redial was attempted the

number of times specified, how-

ever, transmission failed be-

cause the recipient was busy or

due to other reasons.

Check the recipient's state and

then resend the fax.

[Unable to check sender.]

The machine failed to verify the

recipient with Check Dest. &

Send set to [ON].

Check that the recipient's fax

number is correctly registered.

[Not enough memory to contin-

ue scanning. Send as much as

scanned by pressing the [Send]

key or press the [Delete] key.]

All the available space in the

memory has been used up by

document scanning.

Press the

Start

key to send doc-

ument pages that have already

been, then press the

Stop

key to

abort the job.

[Transmission failed. Please

check line connection.]

The modular cable may be dis-

connected.

Check the modular cable con-

nection and, if unplugged, plug it

in securely.

[Server connection error.]

(1) The network cable is not con-

nected correctly.

(2) Under [Administrator Set-

tings], [Network Settings] are not

set correctly.

(1) Make sure that the network

cable is correctly connected.

(2) Under [Administrator Set-

tings], check that [Network Set-

tings] are set correctly.

[Cannot select address for TX.

Exceeded the maximum

number of addresses allowed

for broadcasting.]

The number of destinations

specified exceeds the number

possible for a broadcast trans-

mission.

Reduce the number of broadcast

destinations, or send the trans-

mission in multiple batches.

[The document could not be

saved in the User Box due to in-

sufficient HDD capacity. Check

log.]

The hard disk is full.

Delete unnecessary data, then

try saving the data again.

[The number of registered boxes

has reached the maximum limit.

No additional boxes can be cre-

ated.]

The number of User Box that can

be registered has reached the

maximum number possible.

Delete unnecessary User Boxes

then retry registration.

[The number of documents in

the box has reached the maxi-

mum limit. No additional docu-

ments can be stored.]

The number of documents that

can be saved in a User Box has

reached the maximum number

possible.

Delete unnecessary documents

then retry registration.

[The number of programmed

jobs has reached the max. al-

lowance. Wait until a pro-

grammed job is completed.]

The number of jobs that can be

programmed has reached the

maximum number possible.

Wait until a job has been com-

pleted, or delete a current job.

Section	Page
Table of contents	2
1 When a Paper/Staple Jam Is Occurring	5
1.1 Screen that appears when a paper/staple jam has occurred	5
1.2 When a paper/staple jam is occurring	6
1.3 When a paper jam is occurring in the ADF	7
1.4 When a paper jam is occurring at the right-side door	8
1.5 When a paper jam is occurring in a paper tray	9
1.6 When a paper jam is occurring on the Finisher FS-534	10
1.7 When a paper jam is occurring on the Finisher FS-535	12
1.8 When a paper jam is occurring on the Z Folding Unit ZU-606	14
1.9 When a paper jam is occurring on the Post Inserter PI-505	15
1.10 When a paper jam is occurring on the Job Separator JS-602	16
1.11 When a staple jam is occurring on the Finisher FS-534	17
1.12 When a staple jam is occurring on the Saddle Stitcher SD-511	18
1.13 When a staple jam is occurring on the Finisher FS-535	19
1.14 When a staple jam is occurring on the Saddle Stitcher SD-512	20
2 Main Messages and Remedies	22
2.1 When a message appears to replace consumables or carry out cleaning	22
2.2 When a paper jam message persists	23
2.3 When an error message appears	24
2.4 When [Stabilizing image.] appears	25
3 When Printing Quality Has Deteriorated	27
3.1 Cleaning the Electrostatic Charger Wire	27
3.2 Cleaning the Print Head Glass	28
4 When the Machine Cannot Be Powered On	31
5 When the Touch Panel Is Not Visible	33
6 Cannot Print	36
6.1 Cannot print	36
6.2 Main messages and remedies	41
6.3 Test printing	42
6.4 Printing a file from a User Box	43
6.5 Setting an encryption passphrase for the printer driver	44
6.6 Enabling user authentication or account track on the printer driver	45
6.7 Permitting printing by public users	46
7 Cannot Perform Network Fax/Network Scan	48
7.1 Cannot perform network fax/network scan	48
7.2 Network fax error code	51
Transmission system error code	51
Reception system error code	53
7.3 Printing a destination list	54
8 Cannot Use the Fax Function	56
8.1 Cannot transmit faxes	56
8.2 Cannot receive faxes	57
8.3 G3 fax error code	58
Transmission system error code	58
Reception system error code	59
8.4 Main messages and remedies	60
8.5 Setting [Dialing Method]	61
8.6 Setting [Check Dest. & Send]	62
8.7 Setting the number of RX call rings	63
9 Cannot Copy	65
9.1 Cannot copy	65
9.2 Main messages and remedies	68
10 Cannot Save in a User Box	71
10.1 Cannot save in a User Box	71
10.2 Main messages and remedies	72
10.3 Deleting files from a User Box	73
11 Network Error Codes	75
11.1 About network error codes	75
11.2 Displaying network error codes	76
11.3 Error code list	77
12 When the Bit Count Does Not Match between the Server and the Client	93
13 When a Message Appears to Replace Consumables or Carry Out Cleaning	95
When staples in the finisher have run out	95
When the punch scrap box is full	95
When toner is running out in the Toner Cartridge	96
When the Imaging Unit needs to be replaced	96

Konica Minolta bizhub C754 bizhub C654/C754 Troubleshooting User Guide - Page 60

Main messages and remedies, Delete unnecessary User Boxes

Page 60 highlights