Kyocera ECOSYS FS-4020DN FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 81
General Considerations for Clearing Jams, Utilizing Online Help Messages, CAUTION
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Paper jam message Paper jam Cassette 1 (to 4) Paper jam Duplexer Paper jam Printer Paper jam Rear Unit Paper jam location B C D Description Reference page Paper is jammed at the paper cassette. The cassette number can be 1 (topmost) to 4 (bottom) [FS-2020D: 1 and 2]. Paper is jammed inside the duplex section. page 5-15 page 5-16 Paper is jammed inside the printer. page 5-17 E Paper is jammed inside the rear unit. page 5-18 General Considerations for Clearing Jams Bear in mind the following considerations when attempting paper jam removal: CAUTION When pulling the paper, pull it gently so as not to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the paper jam recovery. • If paper jams occur frequently, try using a different type of paper, replace the paper with paper from another ream, or flip the paper stack over. The printer may have problems if paper jams recur after the paper is replaced. • Whether or not the jammed pages are reproduced normally after printing is resumed, depends on the location of the paper jam. Utilizing Online Help Messages Online help messages are available in the printer's message display to provide simple instructions for clearing jams. Press ( ) when the paper jam message has appeared. Then a help message will appear to facilitate jam clearing in the location. Troubleshooting 5-13