Kyocera KM-C3232 C2520/C3225/C3232 Operation Guide (Basic Edition) - Page 144
Scanner Error Messages, Scanner, Error Messages, Checkpoints, Corrective Actions, Reference - network scanner
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Troubleshooting Scanner Error Messages If the Scanner mode touch panel displays any of these messages after pressing the Scanner key, follow the corresponding procedure. Error Messages Checkpoints Corrective Actions Reference Page Unable to use scanner. Is the network cable connected Confirm the network cable is - properly? properly connected. If the scanner has just been started, try again later (approximately 2 minutes). This name is already in use. Input new name again. - Change the name and re-enter. - This number is already in use. Input new number again. - Change the number and re-enter. - Registration full. You can not add any more. - Delete unnecessary entries before - registering a new entry. (Registration full. Cannot register anymore.) E-mail size, exceeds data capacity. (E-mail size exceeds send capacity limit.) - Resend after decreasing the number - of sheets to be transmitted or decreasing resolution. Destination address is not being registered. - The specified number does not - exist. (This number is not registered. Input number again.) Check the number and try again. Unable to find SMTP server. Contact administrator. Is the network cable connected properly? Confirm the network cable is page 2-21 properly connected. If the scanner has just been started, try again later (approximately 2 minutes). Is the SMTP server running? Contact your system administrator - or support personnel. SMTP Authentication error. Have the correct login account name Contact your system administrator - Contact Administrator. and password for SMTP or support personnel. authentication been set? Unable to find PC for personal Is Address Book for Scanner Launch Address Book for Scanner. - address list. running on the computer? Check the PC. Is the network properly connected Confirm the computer is properly - on the specified computer? connected to the network. Is the network cable properly connected to the scanner network interface? Confirm the network cable is properly connected to the scanner network interface. page 2-21 Network scanner system error. - Switch the device off and back on - again. Communication error. Scan to PC: Try retransmitting. - Sending computer status. E-Mail Send: Contact your system administrator. - Is the SMTP server running? Database Connection: An unsupported response was - Save destination computer status. received from DB Assistant. Check the computer running DB Assistant. Destination PC's system error. Sending PC computer status. Try retransmitting. - 6-10