LG 26LQ630H User Manual - Page 11
General Troubleshooting - running on ftg mode
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11 GENERAL TROUBLESHOOTING Installation Symptom Possible Cause(s) Possible Solution(s) Cannot direct enter channel number. yy(TV in Pass-through Mode) Installer Menu item 028 CH. OVERIDE is set to 0, i.e., disabled (recommended setting). yyIf the channel lineup is locked, only channels that are active in the TV's channel lineup can be selected. Set Installer Menu item 028 CH. OVERIDE to 1 to allow access for direct keypad entry to all channels. yy(TV in FTG Mode) The channel entered yyChannel access is restricted to channels is not part of the FTG Channel Map. included in the FTG Channel Map. If necessary, make changes to the FTG Channel Map using the FTG File Manager or the FTG Configuration Application, as appropriate. No channels present after yyAuto Tuning (Channel Search) not run. yyRefer to Express Script or Custom Master TV setup. Setup procedure, as appropriate. Auto Tuning must be run in order for the channel lineup to be populated. Note for Express Script: You must select "Execute Auto Search" in the Auto Search screen to run the search. To re-activate the Express Script, set Installer Menu item 117 FACT DEFAULT to 001. Picture Reception and Sound Symptom No picture. Possible Cause(s) yyTV is turned OFF. Normal picture, poor or no sound. yyAntenna/cable not connected. yyConnections incorrect. yyMPI not connected yyEncrypted program. yyWrong tuning band. yyBroadcast problem. yyAudio muted yyPillow/TV speaker not configured properly. Erratic Operation Possible Solution(s) yyTurn TV ON. yyPower failure? yyConnect antenna/cable signal to TV. yyCheck connections on TV. yyIf applicable, connect MPI cable to MPI device. yyTry another channel. yyAdjust Installer Menu settings. yyTry a different channel. yyPress MUTE or use Volume Up key to increase sound level. yyCheck that Installer Menu items 020 FEATURE LEVEL and 027 HOSPITAL MODE are set as required. Also, if applicable, select TV Speaker in the Audio Menu. Symptom Installer Menu setup. Possible Cause(s) yyWrong Installer Menu settings. Possible Solution(s) yyAdjust Installer Menu settings as required. ENEGNLGISH