LG 50PC3DD-UE Owner's Manual - Page 25
Troubleshooting
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07-287_NS-PDP50_English Only.fm Page 25 Wednesday, July 11, 2007 12:05 PM Insignia NS-PDP50 50" Plasma TV-720P Troubleshooting Problem Solution Remote control does not work. Power suddenly turns off. There is no picture or sound. The picture appears slowly after turning on your plasma TV. There is no color or poor color. The picture has horizontal or vertical bars, or the picture "shakes." • Make sure that there is not an object between the remote control and the remote control sensor on the front of your plasma TV. • Make sure that the batteries are installed correctly. The + and - symbols on the batteries must align with the + and - symbols in the battery compartment. • Make sure that you have selected the correct mode, for example, TV, VCR, and so forth. • Replace the batteries. • Make sure that the sleep timer has not been set. • Make sure that the channel has not be set to Auto off. • Make sure that the power outlet is receiving power. • Make sure that your plasma TV is turned on. • Make sure that your plasma TV is plugged into a power outlet. • Make sure that the power outlet is receiving power. • Try another channel. The current channel may be experiencing difficulties. • If you are using an antenna, adjust the orientation of the antenna or move it. • This is normal. During the startup process, the image is muted. If the picture does not appear after five minutes, contact qualified repair personnel. • Adjust the color in the OSD. • Make sure that your plasma TV and a VCR are not too close to each other. • Try another channel. The current channel may be experiencing difficulties. • Make sure that all video cables are connected correctly and securely. • Press any button to restore the brightness level. • Make sure that an electrical appliance or power tool is not interfering with your plasma TV. Problem Solution There is poor reception on some channels. The picture has lines or streaks. The picture is good, but there is no sound. One of the speakers does not produce sound. Unusual sounds are coming from inside your plasma TV. In PC mode, the signal is out of range. In PC mode, the picture has vertical bars or stripes, there is horizontal noise, or the image position is incorrect. In PC mode, the color is unstable or there is only one color. • Try another channel. The current channel may be experiencing difficulties. • If you are using an antenna, adjust the orientation. • Make sure that an electrical appliance or power tool is not interfering with your plasma TV. • The signal from some channels may be too weak. • If you are using an antenna, adjust the orientation. • Increase the volume. • Press MUTE to make sure that the sound is not muted. • Try another channel. The current channel may be experiencing difficulties. • Make sure that the audio cables are connected correctly and securely. • Adjust the audio balance. • A change in humidity or temperature may result in unusual sounds when you turn your plasma TV on or off. This is normal and does not indicate that your plasma TV is not working correctly. • Adjust the resolution or the horizontal or vertical frequency. • Make sure that the PC is connected correctly and securely. • Use the auto adjust feature to automatically adjust the image, or adjust the clock, phase, or vertical or horizontal position options in the OSD. • Make sure that the cables are connected correctly and securely. • Reinstall the PC video card or driver. www.insignia-products.com 25