LG A913BM Owners Manual - Page 26

26 TROUBLESHOOTING Problem The appliance turns off unexpectedly or by itself after the motor speed fluctuates repeatedly. The rotating brush does not rotate. Possible Cause & Solution Battery is not fully charged. • The battery must be fully charged before cleaning. If the problem persists when the battery is fully charged and the pipes and attachments are clear from obstructions, contact an LG customer information center for service. Foreign object is in the product body, extension pipe, inlet port or nozzle. • Remove any foreign objects from the product body, extension pipe, inlet port or nozzle. Filters are clogged. • Clean the pre-filter and the exhaust filter. Brush is improperly installed. • Remove the brush, clean it if necessary and attach it again. Foreign object is on rotating brush. • Remove any foreign objects from the rotating brush.