LG D820 Sprint Update - Nexus 5 Safety & Warranty
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- LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 1
Important Information for the nexus5 Important Safety Information - page 2 Manufacturer's Warranty - page 13 General Terms and Conditions of Service - page 15 Important Message from Sprint - page 47 - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 2
defects or reproductive harm. Wash hands after handling. There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. • To maximize performance, do not touch the bottom portion of your phone where the internal antenna is located while using the - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 3
void your warranty for this equipment and void your authority to operate this equipment. Note: For the best care of your device, only Sprint-authorized personnel should service your phone and accessories. Failure to do so may be dangerous and void your warranty. Maintaining Safe Use of and Access to - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 4
Using Your Phone Near Other Electronic Devices Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment. RF signals may affect improperly installed or inadequately shielded - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 5
play with it as they could hurt themselves and others, damage the phone or make calls that increase your Sprint invoice. Using Your Phone With a Hearing Aid Device A number of Sprint phones have been tested for hearing aid device compatibility. When some wireless phones are used with certain hearing - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 6
wireless phone and hearing devices to determine usability rating categories for both. Ratings have been developed for mobile phones to assist hearing device users find phones that may be compatible with their hearing device. Not all phones have been rated for compatibility with hearing devices. - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 7
rating of six for "excellent use."This is synonymous for T ratings. Sprint further suggests you experiment with multiple phones (even those not labeled M3 device. Should you experience interference or find the quality of service unsatisfactory after purchasing your phone, promptly return it to the - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 8
. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Sprint is not aware of similar problems with Sprint phones resulting from the proper use of batteries and accessories approved by - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 9
a damaged or leaking Li-Ion battery as you can be burned. For safe disposal options of your Li-Ion batteries, contact your nearest Sprint authorized service center. Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in household or business trash - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 10
do not use a body-worn accessory, ensure the antenna is at least 0.39 inch (1.0 centimeters) from your body when transmitting. Use of non-Sprint-approved accessories may violate FCC RF exposure guidelines. For more information about RF exposure, visit the FCC website at fcc.gov. Specific Absorption - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 11
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Important Safety Information 11 - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 12
operating in the frequency range of 5.15 - 5.25 GHz, they are restricted for indoor operations to reduce any potential harmful interference for Mobiles Satellite Services (MSS) in the US. Wi-Fi Access Points that are capable of allowing your device to operate in 802.11a/n/ac mode (5.15 - 5.25 - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 13
. If for any reason you have a problem with your equipment, please refer to the manufacturer's warranty in this section. For information regarding the terms and conditions of service for your device, please visit sprint.com or call Sprint Customer Service at 1-888-211-4727. Manufacturer's Warranty - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 14
damage to antennas unless caused directly by defects in material or workmanship. (4) Alleged defects or malfunctions of the product if the Customer Service Department at LG was not notified by the consumer during the applicable limited warranty period. (5) Products which have had the serial number - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 15
com/espanol. Basic Definitions In this document: (1) "we," "us," "our," and "Sprint" mean Sprint Solutions, Inc., as contracting agent on behalf of the applicable Sprint affiliated entities providing the products and Services; (2) "you," "your," "customer," and "user" mean an account holder with us - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 16
you and that third party. Sprint is not responsible for these third-party items and associated terms. Additional terms will also apply if you activate Services as part of a bundle with another company's services (for example, cable services, home phone services, etc.). The additional terms for - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 17
don't want to accept the Agreement, don't do any of these things. Term Commitments & Early Termination Fees Sprint provides a variety of Services, some of which require you to maintain Your Services on a month to month basis or for a minimum term, usually 1 or 2 years ("Term Commitment"). If your - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 18
, rates, charges, how we calculate charges, discounts, coverage, technologies used to provide services, oryourterms of Service. If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported or available, we may change your rate plan to one for which you - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 19
Fee only if: (a) you call us within 30 days after the effective date of the change; (b) you specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made; and (c) we fail to negate the change afteryou notify us of yourobjection to it - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 20
. In addition, if you return or provide your Device to Sprint and fail to either deactivate service on the Device or activate another Device in connection with your Service, we reserve the right to terminate your Service, and if you are subject to a Term Commitment, you may be charged all or part - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 21
count toward an ASL. If you have an ASL, we may suspend your Services without prior notice if your account balance reaches the ASL, even if your to return the Deposit as a credit on your invoice at anytime. If your Services are terminated for any reason, we may keep and apply your Deposit to any - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 22
we may make available to you. As programmed, it will not accept wireless service from another carrier. Except for any legal right you may have to port/ notify you if we decide to change or reassign them. Your CDMA Sprint PCS phone may have software programming lock that protects certain of the - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 23
; Service Speeds Our coverage maps are available at our authorized retail locations and on sprint.com Service speed is not an exact science. There are gaps in coverage within our estimated coverage areas that-along with other factors both within and beyond our control (for example, network problems - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 24
, separate charges or limits on the amount of minutes used while roaming may apply. Certain Services may not be available or work the same when roaming (for example, data Services, voicemail, call waiting, etc.). For information on whetherroaming applies, see yourservice plan details. About Data - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 25
storage areas. Data Content stored on a Device, transmitted over our networks, or stored by Sprint may be deleted, modified, or damaged. You may not be able to make or receive voice calls while using data Services. Data Content provided by our vendors or third parties is subject to cancellation or - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 26
and there are not software license terms provided with the software (by Sprint or by a third party), then Sprint grants you a limited, revocable, nonexclusive, non-transferable license to use the software to access the Services for your own individual use. You will not sell, resell, transfer, copy - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 27
press "End" or the network connection otherwise breaks. You're charged for all calls that connect, even to answering machines, voicemail, or voice transcription services. You won't be charged for unanswered calls or if you get a busy signal. For incoming calls answered, you're charged from the time - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 28
maximum duration is exceeded. Rates that vary based on the time of access will be determined based on the location of the network equipment providing service and not the location of your Device or your Device's area code (if applicable). Push-to-Talk Charges: Charges for push-to-talk calls are - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 29
dates may change from time to time. Your bill may also include other important notices (for example, changes to your Agreement, to your Service, legal notices, etc.). Your paper bill may not include itemized billing detail. More specific billing information is available online. Paper bills may be - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 30
. Tax exemptions generally won't be applied retroactively. Surcharges You agree to pay all Sprint surcharges ("Surcharges"), which may include, but are not limited to: Federal Universal Service; Regulatory and Administrative charges; gross receipts charges, and other charges. Surcharges are not - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 31
all charges not properly disputed within the above time period-undisputed charges must still be paid as stated on your bill. Protecting Our Network & Services We can take any action to: (1) protect our networks, our rights and interests, or the rights of others; or (2) optimize or improve the - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 32
Policy is available on our website. To review the policy, visit sprint.com/legal/privacy.html. This policy may change from time to time, so review it with regularity and care. Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may monitor or record calls you - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 33
or some other third party. If you access, use, or authorize thirdparty applications through the Services, you agree and authorize Sprint to provide information related to your use of the Services or the application(s). You understand that your use of third-party applications is subject to the - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 34
ability to access your Device's location information and use of location-enabled services. You agree that any authorized user may access, use, or authorize Sprint or third-party location-enabled applications through the Services. You understand that your use of such location-enabled applications is - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 35
UNINTERRUPTED OR ERROR-FREE SERVICES AND DON'T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF. SPRINT PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN "AS IS" BASIS WITH ALL FAULTS, ERRORS, AND DEFECTS. You Agree That We Are Not Responsible For Certain Problems - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 36
information stored on your Device, computer, equipment, or Sprint storage space from your use of the Services or from viruses, worms, or downloads of malicious content LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OFTHE SERVICE CHARGES ATTRIBUTABLETO THE AFFECTED PERIOD. UNDER NO CIRCUMSTANCES ARE - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 37
your satisfaction through calls to our customer care, you and Sprint each agree to try to resolve those disputes in good faith Services or the Agreement, including, but not limited to, coverage, Devices, billing services and practices, policies, contract practices (including enforceability), service - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 38
on, relate to, or arise out of in any way our Services or the Agreement; or (c) that Sprint brings against you. Disputes also include, but are not limited to, problem and relevant documents and supporting information; and (b) a statement of the specific relief sought. A Notice of Dispute to Sprint - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 39
ArbitrationTerms, Process, Rules and Procedures (1) Unless you and Sprint agree otherwise, the arbitration will be conducted by a single, neutral arbitrator and will take place in the county of the last billing address of the Service. The arbitration will be governed by either: (a) rules that we - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 40
associated with the arbitration and the professional fees for the arbitrator's services. (5) An arbitrator's award will be a written statement of local government agency. Such agencies can, if the law allows, seek relief against Sprint on your behalf. No Trial By Jury and No Class Action IF FOR ANY - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 41
Service; failing to provide appropriate notices regarding locationenabled services (see "Location-Enabled Services us notice by calling or writing us as instructed on your invoice. We will provide you authorize, and specifically consent to allowing Sprint and any of Sprint's agents to contact you in - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 42
provide, to Sprint. You agree and acknowledge that any email address or any other electronic address that you provide to Sprint is your private assign the Agreement without notice. You cannot in any manner resell the Services to another party. The Agreement and the documents it incorporates make - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 43
their nature-would logically continue beyond the termination of Services (for example, those relating to billing, payment, 911, dispute resolution, no class action, no jury trial) survive termination of Services. [End General Terms and Conditions of Service] v.7-1-13 General Terms and Conditions of - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 44
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Internet sites you wish to visit or the applications or software you'd like to use, we do want to remind you that Sprint is not able to help you troubleshoot issues connected with your use of non-Sprint applications or software (such as the ones you may select and download to your device - LG D820 Sprint | Update - Nexus 5 Safety & Warranty - Page 48
©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. MBM64136301 (1.0) W Printed in Korea
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Important Information
for the nexus5
Important Safety Information
– page 2
Manufacturer’s Warranty
– page 13
General Terms and
Conditions of Service – page 15
Important Message from Sprint
– page 47