LG D820 Sprint Update - Nexus 5 Safety & Warranty - Page 32

Your Privacy

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Your Privacy Our Privacy Policy is available on our website. To review the policy, visit sprint.com/legal/privacy.html. This policy may change from time to time, so review it with regularity and care. Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may monitor or record calls you make to us or we make to you (for example, your conversations with our customer service or sales departments). Authentication and Contact: You (the account holder) may password protect your account information by establishing a personal identification number ("PIN"). You may also set a backup security question and answer in the event you forget your PIN. You agree to protect your PIN, passwords, and other account access credentials like your backup security question from loss or disclosure. You further agree that Sprint may, in our sole discretion, treat any person who presents your credentials that we deem sufficient for account access as you or an authorized user on the account for disclosure of information or changes in Service. You agree that we may contact you for Service-related reasons through the contact information that you provide, through the Services or Devices to which you subscribe, or through other available means, including text message, email, fax, recorded message, mobile, residential or business phone, or mail. CPNI: As we provide telecommunications products and Services to you (the account holder), we develop information about the quantity, technical configuration, type, location, and destination of telecommunications products and Services you use, as well as some other information found on your bill ("CPNI"). Under federal law, you have the right and we have a duty to protect the confidentiality of your CPNI. For example, we implement safeguards that are designed to protect your CPNI, including authentication procedures when you contact us. For some accounts with a dedicated Sprint representative, we may rely on contacting your 32 General Terms and Conditions of Service v.7-1-13

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32
General Terms and Conditions of Service
v.7-1-13
Your Privacy
Our Privacy Policy is available on our website. To review the policy, visit
sprint.com/legal/privacy.html
. This policy may change from time to
time, so review it with regularity and care.
Call Monitoring:
To ensure the quality of our Services and for other
lawful purposes, we may monitor or record calls you make to us or
we make to you (for example, your conversations with our customer
service or sales departments).
Authentication and Contact:
You (the account holder) may
password protect your account information by establishing a
personal identification number (“PIN”). You may also set a backup
security question and answer in the event you forget your PIN.
You agree to protect your PIN, passwords, and other account
access credentials like your backup security question from loss or
disclosure. You further agree that Sprint may, in our sole discretion,
treat any person who presents your credentials that we deem
sufficient for account access as you or an authorized user on the
account for disclosure of information or changes in Service. You
agree that we may contact you for Service-related reasons through
the contact information that you provide, through the Services or
Devices to which you subscribe, or through other available means,
including text message, email, fax, recorded message, mobile,
residential or business phone, or mail.
CPNI:
As we provide telecommunications products and Services
to you (the account holder), we develop information about the
quantity, technical configuration, type, location, and destination
of telecommunications products and Services you use, as well
as some other information found on your bill (“CPNI”). Under
federal law, you have the right and we have a duty to protect the
confidentiality of your CPNI. For example, we implement safeguards
that are designed to protect your CPNI, including authentication
procedures when you contact us. For some accounts with a
dedicated Sprint representative, we may rely on contacting your