LG K51 Owners Manual - Page 127

Device overheats while charging., How to solve overheating of the device

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Device overheats while charging. • The device and the charger may become hot while charging. During wireless charging or fast charging (if supported), the device may become even hotter. If the battery temperature rises above a certain level, the device may stop charging. -- Disconnect the charger from the device and close any running apps. Let the device cool down before charging the device or running an app again. -- Stop charging if the charger/USB cable port at the lower part of the device overheats, and contact the LG Authorized Service Center. How to solve overheating of the device • Close any running apps or features, and let the device cool down. • Always update the software to the latest version. • Turn off Wi-Fi, Bluetooth, or GPS features while not using them. • Close apps you don't use. • If you are using the device with maximum screen brightness, decrease the brightness. • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, contact the LG Authorized Service Center. Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off. This is a normal operation for the devices that support this feature. • If the device temperature rises above a certain level, a warning message appears. -- If you play high-end games, record videos, or upload large files, the device may overheat for a prolonged period. In this case, a warning message may appear to notify automatic shutdown. Turn off the device or close any running apps or features, and let the device cool down. Appendix 126

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Appendix
126
Device overheats while charging.
•
The device and the charger may become hot while charging. During
wireless charging or fast charging (if supported), the device may
become even hotter. If the battery temperature rises above a certain
level, the device may stop charging.
-
Disconnect the charger from the device and close any running apps.
Let the device cool down before charging the device or running an
app again.
-
Stop charging if the charger/USB cable port at the lower part of the
device overheats, and contact the LG Authorized Service Center.
How to solve overheating of the device
•
Close any running apps or features, and let the device cool down.
•
Always update the software to the latest version.
•
Turn off Wi-Fi, Bluetooth, or GPS features while not using them.
•
Close apps you don’t use.
•
If you are using the device with maximum screen brightness, decrease
the brightness.
•
If the device overheats for a prolonged period, stop using it for a while.
If the device continues to overheat, contact the LG Authorized Service
Center.
Usage limitations when the device overheats
If the device overheats while using it or charging, some features, apps, or
even the device may be turned off.
This is a normal operation for the devices that support this feature.
•
If the device temperature rises above a certain level, a warning
message appears.
-
If you play high-end games, record videos, or upload large files, the
device may overheat for a prolonged period. In this case, a warning
message may appear to notify automatic shutdown.
Turn off the device or close any running apps or features, and let the
device cool down.