LG WM2901HVA Owner's Manual - Page 33

Problem, Possible Causes, Solutions

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TROUBLESHOOTING BEFORE CALLING FOR SERVICE (cont.) P roblem The display shows: The display shows: Possible Causes • Load is too small. • Load is out of balance. • The washer has an imbalance detection and correction system. If individual heavy articles are loaded (bath mat, bath robe, etc.) and the imbalance is too great, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and the error code will be displayed. • Control error. Solutions • Add 1 or 2 similar items to help balance the load. • Rearrange items to help balance the load. • Unplug the washer and call for service. The display shows: • Water level is too high due to a faulty water valve. • Close the water taps, unplug the washer, and call for service. The display shows: • The water level sensor is not working correctly. • Close the water taps, unplug the washer, and call for service. The display shows: • Thermal overload protection circuit in the motor has been tripped. The display shows: • A power failure has occurred. • Allow the washer to stand for 30 minutes to allow the motor to cool; then restart the cycle. If the LE error code still appears, unplug the washer and call for service. • Restart the cycle. Staining Wrinkling Drum light does not stay on • A dd laundry products to the washer drum. • Washer not unloaded promptly. • Does not properly sort the clothes. • Washer not unloaded promptly. • Washer overloaded. • H ot and cold water inlet hoses are reversed. • This is normal. • Load the laundry products into the dispenser. • Always remove items from the washer as soon as the cycle is completed. • A lways wash dark colors separately from light colors and whites to prevent discoloration. If possible, do not wash heavily soiled items with lightly soiled ones. • Always remove items from the washer as soon as the cycle is completed. • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. • Hot water rinse can set wrinkles in garments. Check the inlet hose connections. • The drum light shuts off automatically when the washer starts. Press and hold the RINSE+SPIN button for 3 seconds to turn on the light; it will turn off automatically after 4 minutes. 33

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Wrinkling
• Washer not unloaded
promptly.
• Washer overloaded.
• Hot and cold water inlet
hoses are reversed.
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
(cont.)
Problem
Possible Causes
Solutions
The display shows:
• Load is too small.
• Load is out of balance.
• The washer has an imbalance
detection and correction
system. If individual heavy
articles are loaded (bath
mat, bath robe, etc.) and the
imbalance is too great, the
washer will make several
attempts to restart the spin
cycle. If an imbalance is still
detected, the washer will stop
and the error code will be
displayed.
• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.
• Control error.
• Unplug the washer and call for service.
The display shows:
• Water level is too high due to
a faulty water valve.
• Close the water taps, unplug the washer, and call
for service.
The display shows:
• The water level sensor is not
working correctly.
• Close the water taps, unplug the washer, and call
for service.
The display shows:
• Thermal overload protection
circuit in the motor has been
tripped.
• Allow the washer to stand for 30 minutes to allow the
motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call
for service.
The display shows:
• A power failure has occurred.
• Restart the cycle.
The display shows:
Staining
• Add laundry products to the
washer drum.
• Washer not unloaded
promptly.
• Does not properly sort the
clothes.
• Load the laundry products into the dispenser.
• Always remove items from the washer as soon as
the cycle is completed.
• Always wash dark colors separately from light colors
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled
ones.
• Always remove items from the washer as soon as
the cycle is completed.
• The washer can be fully loaded, but the drum should
not be tightly packed with items. The door of the
washer should close easily.
• Hot water rinse can set wrinkles in garments. Check
the inlet hose connections.
Drum light does
not stay on
• The drum light shuts off automatically when the
washer starts. Press and hold the RINSE
+
SPIN
button for 3 seconds to turn on the light; it will turn
off automatically after 4 minutes.
• This is normal.
²²