Lenovo 415711U User Guide - Page 45

Lenovo ThinkVantage Toolbox

The Lenovo ThinkVantage Toolbox program helps you maintain your computer,

improve computing security, diagnose computer problems, get familiar with the

innovative technologies provided by Lenovo, and get more information about your

computer. You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox

program to test devices, diagnose computer problems, create bootable diagnostic

media, update system drivers, and view system information.

v

To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating

system, click

Start

→

All Programs

→

Lenovo ThinkVantage Tools

→

System

Health and Diagnostics

. Follow the instructions on the screen.

v

To run the Lenovo ThinkVantage Toolbox program on the Windows Vista

operating system or the Windows XP operating system, click

Start

→

All

Programs

→

ThinkVantage

→

Lenovo ThinkVantage Toolbox

. Follow the

instructions on the screen.

For additional information about running the Lenovo ThinkVantage Toolbox

program, refer to the Lenovo ThinkVantage Toolbox help system.

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue

and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue

and Recovery if you are unable to start the Windows operating system.

To run the PC-Doctor for Rescue and Recovery from the Rescue and Recovery

workspace, do the following:

1.

Turn off the computer.

2.

Repeatedly press and release the F11 key when turning on the computer. When

you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and

Recovery workspace opens after a short delay.

3.

From the Rescue and Recovery workspace, select

Launch advanced Rescue and

Recovery

→

Diagnose hardware

. The PC-Doctor for Rescue and Recovery

diagnostic program opens.

4.

Select the diagnostic test you want to run. Then, follow the instructions on the

screen.

For additional information about running the PC-Doctor for Rescue and Recovery,

refer to the PC-Doctor for Rescue and Recovery help system.

Note:

If you encounter failures that prevent you from gaining access to the Rescue

and Recovery workspace, you can run the PC-Doctor for Rescue and

Recovery diagnostic program after using a rescue medium to recover the

computer from failures and gaining access to the Rescue and Recovery

workspace. See “Creating and using rescue media” on page 43.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic

program from:

http://www.lenovo.com/support

The PC-Doctor for DOS diagnostic program runs independently of the Windows

operating system. Use the PC-Doctor for DOS if you are unable to start the

Windows operating system or if the two diagnostic programs preinstalled on your

computer have not been successful in isolating a possible problem. You can run the

PC-Doctor for DOS from a diagnostic disc that you created.

Chapter 8. Troubleshooting and diagnostics

37

Section	Page
Contents	5
Introduction	7
Chapter 1. Important safety information	9
Chapter 2. Arranging your workspace	11
Comfort	11
Glare and lighting	11
Air circulation	12
Electrical outlets and cable lengths	12
Chapter 3. Setting up your computer	13
Connecting your computer	13
Turning on computer power	20
Finishing the software installation	20
Completing important tasks	20
Updating your operating system	21
Installing other operating systems	21
Updating your antivirus software	21
Shutting down the computer	21
Installing external options	21
Installing the computer on a rack shelf	22
Features	22
Specifications	25
Chapter 4. Software overview	27
Software provided with your Windows operating system	27
Software provided by Lenovo	27
Lenovo ThinkVantage Tools	27
Product Recovery	27
ThinkVantage Rescue and Recovery	27
Fingerprint software	27
Lenovo ThinkVantage Toolbox	28
PC-Doctor for Rescue and Recovery	28
Adobe Reader	28
Chapter 5. Using the Setup Utility	29
Starting the Setup Utility program	29
Viewing and changing settings	29
Using passwords	29
Password considerations	30
User Password	30
Administrator Password	30
Setting, changing, and deleting a password	30
Enabling or disabling a device	31
Selecting a startup device	31
Selecting a temporary startup device	31
Selecting or changing the startup device sequence	32
Advanced settings	32
Exiting from the Setup Utility program	32
Chapter 6. Installing hard disk drives and configuring RAID	33
Installing SATA hard disk drives and configuring RAID	33
Installing SATA hard disk drives	33
Configuring the system BIOS to enable SATA RAID functionality	33
Creating RAID volumes	34
Deleting RAID volumes	34
Installing SAS hard disk drives and configuring RAID	35
Installing SAS hard disk drives	35
Entering the Marvell BIOS Setup to configure SAS RAID	35
Configuring the Marvell BIOS Setup to enable SAS RAID 0, 1, or 5 functionality	35
Configuring the Marvell BIOS Setup to set an optional hot spare hard disk drive	36
Configuring the Marvell BIOS Setup to delete an optional hot spare hard disk drive	36
Configuring the Marvell BIOS Setup to delete an array	36
Chapter 7. Updating system programs	39
Using system programs	39
Updating (flashing) the BIOS from a disc	39
Updating (flashing) the BIOS from your operating system	40
Recovering from a POST/BIOS update failure	40
Chapter 8. Troubleshooting and diagnostics	43
Basic troubleshooting	43
Diagnostic programs	44
Lenovo ThinkVantage Toolbox	45
PC-Doctor for Rescue and Recovery	45
PC-Doctor for DOS	45
Creating a diagnostic disc	46
Running the diagnostic program from a diagnostic disc	46
Cleaning an optical mouse	46
Chapter 9. Recovery information	47
Creating and using recovery media	47
Creating recovery media	47
Using recovery media	48
Performing backup and recovery operations	48
Performing a backup operation	49
Performing a recovery operation	49
Using the Rescue and Recovery workspace	50
Creating and using rescue media	51
Creating rescue media	51
Using rescue media	52
Creating and using a recovery repair diskette	52
Creating a recovery repair diskette	52
Using a recovery repair diskette	53
Installing or reinstalling device drivers	53
Setting a rescue device in the startup sequence	54
Solving recovery problems	54
Chapter 10. Getting information, help, and service	55
Information resources	55
Online Books folder	55
Lenovo ThinkVantage Tools	55
Lenovo Welcome	55
Safety and Warranty	56
Lenovo Web site (http://www.lenovo.com)	56
Help and service	56
Using the documentation and diagnostic programs	56
Calling for service	56
Using other services	57
Purchasing additional services	58
Appendix A. Manual modem commands	59
Basic AT commands	59
Extended AT commands	61
MNP/V.42/V.42bis/V.44 commands	62
Fax Class 1 commands	63
Fax Class 2 commands	63
Voice commands	64
Appendix B. System memory speed	67
Appendix C. Notices	69
Television output notice	70
European conformance CE mark	70
Trademarks	70
Index	71
A	71
B	71
C	71
D	71
E	71
F	71
G	71
H	71
I	71
L	71
M	72
N	72
O	72
P	72
R	72
S	72
T	72
U	72
V	73

Lenovo 415711U User Guide - Page 45

Lenovo ThinkVantage Toolbox, PC-Doctor for Rescue and Recovery, PC-Doctor for DOS

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