Lenovo 43192NF Brochure - Page 2
Software Offerings, Service Offerings
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Windows®. Life without Walls™. Lenovo® recommends Windows 7. ENHANCED EXPERIENCE Software offerings The Lenovo® ThinkPad® W510 Notebook Supported Operating Systems • Genuine Windows® 7 Professional 32 • Genuine Windows Vista® Ultimate 32 • Genuine Windows Vista® Business 32 • Genuine Windows Vista® Business 64 • Genuine Windows Vista® Home Premium 32 • Genuine Windows Vista® Home Basic 32 • Genuine Windows® XP Professional Supported ThinkVantage® Technologies • ThinkVantage Access Connections™ • ThinkVantage Fingerprint Software • ThinkVantage Productivity Center • ThinkVantage Rescue and Recovery® • ThinkVantage System Update • ThinkVantage Client Security Solution w Series Service Offerings PRODUCTIVITY, PERFORMANCE AND SECURITY ThinkPlus™ Support ThinkPlus™ Protection ThinkPlus™ Enterprise Solutions Lowers the overall IT support costs and reduces unbudgeted support and repair expenses. ThinkPlus Priority Support: Provides globally recognized technical support for your business-increases helpdesk productivity with 24 x 7 advanced-level technical support and service call-tracking tools with: • Reduced Troubleshooting Time • Fewer Repair Actions • Faster response • Reduced downtime, higher satisfaction Base Warranty Service: Provides the Lenovo standard award-winning service and support. ThinkPlus Warranty Extension and Upgrade: Protects investment and increases productivity with the enhanced service-level upgrade and term extension. Protects PCs and data from unexpected intruders-saves money, reduces hassles and offers peace of mind. Offer peace of mind with Lenovo as a single-pointof-contact-manages infrastructure, consolidates contracts and streamlines the number of vendors. ThinkPad Protection (TPP): Lenovo Professional Services: Includes repair of accidental damage, drops, or spills not covered by warranty • Complete protection to a desired term • 24 x 7 toll-free access to Lenovo technicians • Unlimited repairs covering accidental damage issues • Replacement with new system, if required Offer professional engineering and project management services to implement new technologies. Lenovo Imaging Services: Offer image creation, image verification and management services. Hard Disk Drive Retention: Lenovo Managed Deployment: Allows you to retain your hard drive if it fails and Offers factory integration, imaging, installation, thus protects data from falling into the wrong hands. deployment and consulting services. Lenovo Asset Recovery Services: Recover value from old assets and help you dispose data securely-turns old PC trash into cash. ThinkPlus Priority 4: Offers enhanced onsite response within 4 hours for critical IT support needs.