Lenovo 9704ANU User Manual - Page 26

Running, diagnostics, Rescue, Recovery, workspace

Get Lenovo 9704ANU PDF manuals and user guides View all Lenovo 9704ANU manuals
Add to My Manuals
Save this manual to your list of manuals

Page 26 highlights

1. Make sure your computer is turned off. 2. If you are running diagnostics from diskettes using a USB diskette drive, plug in the USB device. 3. Insert the disc into the optical drive or the first diagnostic diskette into the diskette drive. 4. Restart the computer. Note: If the diagnostic program does not start, the optical drive or diskette drive has not been set as a bootable device. See "Selecting a startup device" on page 11 for instructions on how to select or change the startup device. 5. When the diagnostics program opens, follow the instructions on the screen. Note: If you are running diagnostics from a diskette, when prompted, remove the first diskette and insert the second diskette. 6. When the program finishes, remove the disc or diskette from the drive. 7. Select the diagnostic test you want to run. Press the F1 key for additional help. Running diagnostics from the Rescue and Recovery workspace To run diagnostics from the Rescue and Recovery workspace, use the following procedure: Note: If you did not create a diagnostic CD/DVD image or diagnostic diskettes, you can run the PC-Doctor for DOS diagnostic program from the Rescue and Recovery workspace. 1. Shut down the operating system and turn off the computer. 2. Repeatedly press and release the F11 key as you turn on the computer. 3. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens. Note: For some models, press the Esc key to enter Rescue and Recovery. 4. From the Rescue and Recovery workspace, select Launch Advanced Rescue and Recovery → Diagnose hardware. 5. Follow the prompts on the screen. The computer will restart. 6. When the computer restarts, the diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help. PC-Doctor for Windows PE Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace. Use PC-Doctor for Windows PE if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem. 18 User Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
1.
Make
sure
your
computer
is
turned
off.
2.
If
you
are
running
diagnostics
from
diskettes
using
a
USB
diskette
drive,
plug
in
the
USB
device.
3.
Insert
the
disc
into
the
optical
drive
or
the
first
diagnostic
diskette
into
the
diskette
drive.
4.
Restart
the
computer.
Note:
If
the
diagnostic
program
does
not
start,
the
optical
drive
or
diskette
drive
has
not
been
set
as
a
bootable
device.
See
“Selecting
a
startup
device”
on
page
11
for
instructions
on
how
to
select
or
change
the
startup
device.
5.
When
the
diagnostics
program
opens,
follow
the
instructions
on
the
screen.
Note:
If
you
are
running
diagnostics
from
a
diskette,
when
prompted,
remove
the
first
diskette
and
insert
the
second
diskette.
6.
When
the
program
finishes,
remove
the
disc
or
diskette
from
the
drive.
7.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
Running
diagnostics
from
the
Rescue
and
Recovery
workspace
To
run
diagnostics
from
the
Rescue
and
Recovery
workspace,
use
the
following
procedure:
Note:
If
you
did
not
create
a
diagnostic
CD/DVD
image
or
diagnostic
diskettes,
you
can
run
the
PC-Doctor
for
DOS
diagnostic
program
from
the
Rescue
and
Recovery
workspace.
1.
Shut
down
the
operating
system
and
turn
off
the
computer.
2.
Repeatedly
press
and
release
the
F11
key
as
you
turn
on
the
computer.
3.
When
you
hear
beeps
or
see
a
logo
screen,
stop
pressing
the
F11
key.
The
Rescue
and
Recovery
workspace
opens.
Note:
For
some
models,
press
the
Esc
key
to
enter
Rescue
and
Recovery.
4.
From
the
Rescue
and
Recovery
workspace,
select
Launch
Advanced
Rescue
and
Recovery
→
Diagnose
hardware
.
5.
Follow
the
prompts
on
the
screen.
The
computer
will
restart.
6.
When
the
computer
restarts,
the
diagnostic
program
opens
automatically.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
PC-Doctor
for
Windows
PE
Depending
upon
your
machine
type
and
model,
you
either
have
PC-Doctor
for
DOS
or
PC-Doctor
for
Windows
PE
on
your
Lenovo
computer.
The
PC-Doctor
for
Windows
PE
diagnostic
program
is
part
of
the
Rescue
and
Recovery
workspace.
Use
PC-Doctor
for
Windows
PE
if
you
are
unable
to
start
the
Windows
operating
system
or
if
PC-Doctor
for
Windows
has
not
been
successful
in
isolating
a
possible
problem.
18
User
Guide