Lenovo S100c Laptop User Guide - IdeaPad S100c - Page 38

Troubleshooting, OneKey Rescue system problems, Other problems, Boot priority order

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Chapter 5. Troubleshooting OneKey Rescue system problems Backup cannot be made. • You are not currently using a Windows operating system. • There is not enough space to store the backed up data. You will need to free more hard disk space on your system partition (C drive). Fail to restore system • The system partition, such as the partition size or the partition to factory default. drive capacity of C, has been modified. Other problems Your computer does not respond. • To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery. • Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network. The computer does not start from a device you want. • See the Boot menu of the BIOS setup utility. Make sure that the Boot priority order in the BIOS setup utility is set so that the computer starts from the device you want. • Also make sure that the device from which the computer starts is enabled. In the Boot menu in the BIOS setup utility, make sure that the device is included in the Boot priority order list. • Press F12 when the Lenovo logo appears on the screen while the computer is starting up to select the device you want the computer starts from. The connected external device does not work. • Do not connect or disconnect any external device cables other than USB while the computer power is on; otherwise, you might damage your computer. • When using a high power consumption external devices such as an external USB optical disk drive, use external device power adapter. Otherwise, the device may not be recognized, or system shut down may result. 34

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34
Chapter 5. Troubleshooting
OneKey Rescue system problems
Backup cannot be made.
•
You are not currently using a Windows operating
system.
•
There is not enough space to store the backed up
data. You will need to free more hard disk space on
your system partition (C drive).
Fail to restore system
partition to factory default.
•
The system partition, such as the partition size or the
drive capacity of C, has been modified.
Other problems
Your computer does not
respond.
•
To turn off your computer, press and hold the power
button for 4 seconds or more. If the computer still
does not respond, remove the AC adapter and the
battery.
•
Your computer might lock when it enters sleep mode
during a communication operation. Disable the sleep
timer when you are working on the network.
The computer does not
start from a device you
want.
•
See the
Boot
menu of the BIOS setup utility. Make
sure that the
Boot priority order
in the BIOS setup
utility is set so that the computer starts from the
device you want.
•
Also make sure that the device from which the
computer starts is enabled. In the
Boot
menu in the
BIOS setup utility, make sure that the device is
included in the
Boot priority order
list.
•
Press
F12
when the Lenovo logo appears on the
screen while the computer is starting up to select the
device you want the computer starts from.
The connected external
device does not work.
•
Do not connect or disconnect any external device
cables other than USB while the computer power is
on; otherwise, you might damage your computer.
•
When using a high power consumption external
devices such as an external USB optical disk drive,
use external device power adapter. Otherwise, the
device may not be recognized, or system shut down
may result.