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Item # 9215 FRUs 8 System board, 10-100 E-net (models 21F 29A 29Q 29T 29C 29B 29H 29V 24F 24Q 24C 24V 25F 25A 25Q 25T 25V 28Y 28M 28A 28Q 28T 28C 28B 28H 28V 28K 41U 41F 41S 41Y D2F D3F D7M D7A D7Q D7Q D7T D7C D7B D7H D7V D7K E1F 32A 32Q 32T 32C 33Q 33C 33V 34A 34Q 34T 35M 35A 35Q 35T 35C 35B 35H 35V 35K 36U 36F 36S 36D 36Y 37M 37A 37Q 37T 37C 37B 37H 37V 37K 38U 38F 38S 38D 38Y 74G 75G 76G 77G 21U A1U A1F A2Q A3C A4Q A5Y 11A 11T 23Y 24U 25U 26A 26Q 26T 26C 27V D1C D1K D2U D3U E1U 71G 72G 73G A1S A1D A1Y A2A A2T A2C A3Q A4A A4T A4C 11Q 11C 21S 21D 21Y 24S 24D 24Y 25S 25D 25Y 27M 27A 27Q 27T 27C 27B 27H 27K D1M D1A D1Q D1T D1B D1H D1V D2S D2D D2Y A6M A6A A6Q A6T A6C A6B A6H A6V A6K B1M B1B B1H B1V B1K 12Q D4A D4Q D4T D4C D5B D5H D5V D5K D6M D6A D6Q D6T D6C D6B D6H D6V D6K A7G) Note: When ordering a system board, you must also order a retention bracket kit for the heat sink and fan assembly. 9 System Fan, rear w/grill (non-RoHS) (all models) 9 System Fan, rear w/grill (RoHS) (all models) 10 Power supply, non-PFC (models A1U A1F 21U 24U 25U D2U D3U E1U A1S A1D A1Y A5Y 23Y 21S 21D 21Y 24S 24D 24Y 25S 25D 25Y D2S D2D D2Y 21F 24F 25F 28Y 41U 41F 41S 41Y D2F D3F E1F 36U 36F 36S 36D 36Y 38U 38F 38S 38D 38Y) 10 Power supply, PFC (models A2Q A3C A4Q 26Q 26C 27V D1C A2C A3Q A4C 11Q 11C 27Q 27C 27B 27H D1Q D1B D1H D1V A6Q A6C A6B A6H A6V B1B B1H B1V 12Q D4Q D4C D5B D5H D5V D6Q D6C D6B D6H D6V 11A 11T 26A 26T D1K 71G 72G 73G A2A A2T A4A A4T 27M 27A 27T 27K D1M D1A D1T A6M A6A A6T A6K B1M B1K D4A D4T D5K D6M D6A D6T D6K 29A 29Q 29T 29C 29B 29H 29V 24Q 24C 24V 25A 25Q 25T 25V 28M 28A 28Q 28T 28C 28B 28H 28V 28K D7M D7A D7Q D7Q D7T D7C D7B D7H D7V D7K A7G 32A 32Q 32T 32C 33Q 33C 33V 34A 34Q 34T 35M 35A 35Q 35T 35C 35B 35H 35V 35K 37M 37A 37Q 37T 37C 37B 37H 37V 37K 74G 75G 76G 77G) FRU# 41D1794 41A7195 41N5339 41N3097 41N3100 CRU Tier N N N N N The FRUs listed in the following table are not illustrated. 9215 FRUs Cable, Serial ATA 250mm (RoHs) (all models) Cable, diskette drive (all models) Cover, right side (all models) Cover, side (RoHS) (all models) Chassis assembly (all models) Bezel, front (all models) Power switch/LED assembly (all models) Shield, system board (non-RoHS) (all models) Shield, system board (RoHS) (all models) Miscellaneous hardware kit (non-RoHS) (all models) Miscellaneous hardware kit (RoHS) (all models) Retention bracket kit, heat sink and fan (all models) Cable, hard disk drive signal (all models) Cable, optical drive and hard disk drive signal (2-drop) (all models) Interposer cables (all models) Miscellaneous bezel kit (all models) FRU# 41A7145 41A7130 41A7132 41N5333 41A7133 41A7134 41A7135 41A7137 41N5329 41A7138 41N5334 41A7139 41A7159 41A7875 41A7143 41A7144 CRU 2 2 2 2 N 2 N N N N N N N N N N 312 Hardware Maintenance Manual

Section	Page
Contents	5
Chapter 1. About this manual	7
Important Safety Information	7
Important information about replacing RoHS compliant FRUs	8
Chapter 2. Safety information	9
General safety	9
Electrical safety	9
Safety inspection guide	11
Handling electrostatic discharge-sensitive devices	12
Grounding requirements	12
Safety notices (multi-lingual translations)	13
Chapter 3. General information	43
The ThinkVantage™ Productivity Center program	43
Additional information resources	43
Specifications	44
Machine types 8290, 8291, 8292, 8463, 8464, 8465, 8469, 8472, 8708, 8709, 8712, 8713, 8719, 8771, 8772, 8776, 8777, 8817, 921	44
Machine types 8293, 8294, 8295, 8466, 8467, 8468, 8473, 8474, 8710, 8711, 8714, 8715, 8773, 8774, 8778, 8789, 8818, 8819, 921	45
Chapter 4. General Checkout	47
Problem determination tips	47
Chapter 5. Diagnostics using PC-Doctor for DOS	49
Starting PC-Doctor from a diagnostic diskette or CD-ROM	49
Diagnostics program download	49
Navigating through the diagnostics programs	50
Running diagnostics tests	50
Test selection	50
Test results	50
Fixed disk advanced test (FDAT)	51
Quick and Full erase - hard drive	52
Viewing the test log	54
Chapter 6. Using the Setup Utility	55
Starting the Setup Utility program	55
Viewing and changing settings	55
Using passwords	55
User Password	55
Setting, changing, and deleting a user password	55
Administrator Password	56
Setting, changing, and deleting an administrator password	56
Selecting a startup device	57
Selecting a temporary startup device	57
Changing the startup device sequence	57
Exiting from the Setup Utility program	57
Chapter 7. Symptom-to-FRU Index	59
Hard disk drive boot error	59
Power Supply Problems	59
Diagnostic error codes	61
Beep symptoms	82
POST error codes	83
Miscellaneous error messages	85
Undetermined problems	86
Chapter 8. Replacing FRUs (Tower computers)	89
Rear connectors	90
Removing the covers	91
Locations	92
Identifying parts on the system board	92
Machine types 8290, 8291, and 8292	93
Machine types 8463, 8464, 8465, 8712, and 8713	94
Machine types 8469, 8708, 8709, 8776, and 8777	95
Machine types 8472, 8719, 8771, 8772, 8817, 9214, 9215, and 9216	96
Removing and replacing the front bezel	97
Replacing a memory module	98
Replacing a PCI adapter	98
Replacing the CMOS battery	99
Replacing the power supply	100
Replacing the system board	101
Machine types 8290, 8291, 8292, 8469, 8472, 8708, 8709, 8719, 8771, 8772, 8776, 8777, 8817, 9214, 9215, and 9216	101
Machine types 8463, 8464, 8465, 8712, and 8713	105
Replacing the microprocessor	109
Machine types 8290, 8291, 8292, 8469, 8472, 8708, 8709, 8719, 8771, 8772, 8776, 8777, 8817, 9214, 9215, and 9216	109
Machine types 8463, 8464, 8465, 8712, and 8713	113
Replacing the primary hard disk drive	118
Replacing an optical drive	119
Replacing the diskette drive	120
Replacing the power switch/ LED assembly	121
Replacing the front panel card	122
Completing the FRU replacement	122
Chapter 9. Replacing FRUs (Desktop computers)	125
Rear connectors	126
Removing the cover	127
Locations	128
Identifying parts on the system board	129
Machine types 8293, 8294, and 8295	129
Machine types 8466, 8467, 8468, 8714, and 8715	130
Machine types 8473, 8773, 8774, 8818, 8819, 9217, 9218, and 9219	131
Machine types 8474, 8710, 8711, 8778, and 8779	132
Removing and replacing the drive bay assembly	133
Replacing a memory module	134
Replacing a PCI adapter	135
Replacing the CMOS battery	137
Replacing the power supply	138
Replacing the system board	139
Machine types 8293, 8294, 8295, 8473, 8474, 8710, 8711, 8773, 8774, 8778, 8779, 8818, 8819, 9217, 9218, and 9219	139
Machine types 8466, 8467, 8468, 8714, and 8715	143
Replacing the microprocessor	148
Machine types 8293, 8294, 8295, 8473, 8474, 8710, 8711, 8773, 8774, 8778, 8779, 8818, 8819, 9217, 9218, and 9219	148
Machine types 8466, 8467, 8468, 8714, and 8715	152
Replacing the hard disk drive	156
Replacing an optical drive	157
Replacing the diskette drive	158
Replacing the power switch/ LED assembly	159
Replacing the front panel card	160
Completing the FRU replacement	160
Chapter 10. FRU lists	163
Machine Type 8291	163
Machine Type 8292	168
Machine Type 8293	173
Machine Type 8294	176
Machine Type 8295	182
Machine Type 8463	186
Machine Type 8464	188
Machine Type 8465	194
Machine Type 8467	199
Machine Type 8468	206
Machine Type 8472	211
Machine Type 8473	214
Machine Type 8474	218
Machine Type 8708	222
Machine Type 8709	226
Machine Type 8710	229
Machine Type 8711	233
Machine Type 8712	237
Machine Type 8713	241
Machine Type 8714	245
Machine Type 8715	249
Machine Type 8719	252
Machine Type 8771	256
Machine Type 8772	265
Machine Type 8773	269
Machine Type 8774	278
Machine Type 8776	282
Machine Type 8777	287
Machine Type 8778	290
Machine Type 8779	296
Machine Type 8817	300
Machine Type 8818	304
Machine Type 8819	308
Machine Type 9214	312
Machine Type 9215	315
Machine Type 9216	323
Machine Type 9217	328
Machine Type 9218	331
Machine Type 9219	338
Chapter 11. Additional Service Information	343
Security features	343
Hardware controlled Passwords	343
Operating system password	343
Vital product data	343
BIOS levels	343
Flash update procedures	343
Updating (flashing) BIOS from a diskette	344
Recovering from a POST/BIOS update failure	344
Power management	345
Automatic configuration and power interface (ACPI) BIOS	345
Automatic Power-On features	345
Appendix. Notices	347
Television output notice	348

Match case Limit results 1 per page

Item #

9215 FRUs

FRU#

CRU Tier

System board, 10-100 E-net (models 21F 29A 29Q 29T 29C 29B 29H 29V 24F 24Q

24C 24V 25F 25A 25Q 25T 25V 28Y 28M 28A 28Q 28T 28C 28B 28H 28V 28K 41U

41F 41S 41Y D2F D3F D7M D7A D7Q D7Q D7T D7C D7B D7H D7V D7K E1F 32A

32Q 32T 32C 33Q 33C 33V 34A 34Q 34T 35M 35A 35Q 35T 35C 35B 35H 35V 35K

36U 36F 36S 36D 36Y 37M 37A 37Q 37T 37C 37B 37H 37V 37K 38U 38F 38S 38D

38Y 74G 75G 76G 77G 21U A1U A1F A2Q A3C A4Q A5Y 11A 11T 23Y 24U 25U

26A 26Q 26T 26C 27V D1C D1K D2U D3U E1U 71G 72G 73G A1S A1D A1Y A2A

A2T A2C A3Q A4A A4T A4C 11Q 11C 21S 21D 21Y 24S 24D 24Y 25S 25D 25Y 27M

27A 27Q 27T 27C 27B 27H 27K D1M D1A D1Q D1T D1B D1H D1V D2S D2D D2Y

A6M A6A A6Q A6T A6C A6B A6H A6V A6K B1M B1B B1H B1V B1K 12Q D4A

D4Q D4T D4C D5B D5H D5V D5K D6M D6A D6Q D6T D6C D6B D6H D6V D6K

A7G)

Note:

When ordering a system board, you must also order a retention bracket kit

for the heat sink and fan assembly.

41D1794

System Fan, rear w/grill (non-RoHS) (all models)

41A7195

System Fan, rear w/grill (RoHS) (all models)

41N5339

Power supply, non-PFC (models A1U A1F 21U 24U 25U D2U D3U E1U A1S A1D

A1Y A5Y 23Y 21S 21D 21Y 24S 24D 24Y 25S 25D 25Y D2S D2D D2Y 21F 24F 25F

28Y 41U 41F 41S 41Y D2F D3F E1F 36U 36F 36S 36D 36Y 38U 38F 38S 38D 38Y)

41N3097

Power supply, PFC (models A2Q A3C A4Q 26Q 26C 27V D1C A2C A3Q A4C 11Q

11C 27Q 27C 27B 27H D1Q D1B D1H D1V A6Q A6C A6B A6H A6V B1B B1H B1V

12Q D4Q D4C D5B D5H D5V D6Q D6C D6B D6H D6V 11A 11T 26A 26T D1K 71G

72G 73G A2A A2T A4A A4T 27M 27A 27T 27K D1M D1A D1T A6M A6A A6T A6K

B1M B1K D4A D4T D5K D6M D6A D6T D6K 29A 29Q 29T 29C 29B 29H 29V 24Q

24C 24V 25A 25Q 25T 25V 28M 28A 28Q 28T 28C 28B 28H 28V 28K D7M D7A

D7Q D7Q D7T D7C D7B D7H D7V D7K A7G 32A 32Q 32T 32C 33Q 33C 33V 34A

34Q 34T 35M 35A 35Q 35T 35C 35B 35H 35V 35K 37M 37A 37Q 37T 37C 37B 37H

37V 37K 74G 75G 76G 77G)

41N3100

The FRUs listed in the following table are not illustrated.

9215 FRUs

FRU#

CRU

Cable, Serial ATA 250mm (RoHs) (all models)

41A7145

Cable, diskette drive (all models)

41A7130

Cover, right side (all models)

41A7132

Cover, side (RoHS) (all models)

41N5333

Chassis assembly (all models)

41A7133

Bezel, front (all models)

41A7134

Power switch/LED assembly (all models)

41A7135

Shield, system board (non-RoHS) (all models)

41A7137

Shield, system board (RoHS) (all models)

41N5329

Miscellaneous hardware kit (non-RoHS) (all models)

41A7138

Miscellaneous hardware kit (RoHS) (all models)

41N5334

Retention bracket kit, heat sink and fan (all models)

41A7139

Cable, hard disk drive signal (all models)

41A7159

Cable, optical drive and hard disk drive signal (2-drop) (all models)

41A7875

Interposer cables (all models)

41A7143

Miscellaneous bezel kit (all models)

41A7144

312

Hardware Maintenance Manual