Lenovo ThinkPad R50 English - Service and troubleshooting guide for ThinkPad R - Page 64

Calling for service, Exact wording of any error messages

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Most computers, operating systems, and application programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. The information that comes with your computer also describes the diagnostic tests that you can perform. If you suspect a software problem, refer to the information for the operating system or application program. Calling for service Please have the following information ready: v Machine type, model, and serial number v Description of the problem v Exact wording of any error messages v Hardware and software configuration information To find the telephone number for the HelpCenter nearest you, see "Telephone numbers" in Chapter 3, "Getting help and service from IBM", on page 37 54 ThinkPad® R50 Series Service and Troubleshooting Guide

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Most computers, operating systems, and application programs come with
information that contains troubleshooting procedures and explanations of
error messages and error codes. The information that comes with your
computer also describes the diagnostic tests that you can perform.
If you suspect a software problem, refer to the information for the operating
system or application program.
Calling for service
Please have the following information ready:
v
Machine type, model, and serial number
v
Description of the problem
v
Exact wording of any error messages
v
Hardware and software configuration information
To find the telephone number for the HelpCenter nearest you, see “Telephone
numbers” in Chapter 3, “Getting help and service from IBM”, on page 37
54
ThinkPad
®
R50 Series Service and Troubleshooting Guide