Lenovo ThinkPad T500 Hardware Maintenance Manual - Page 34

Diagnostics, using, PC-Doctor - can t left click buttons

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Diagnostics using PC-Doctor for DOS The ThinkPad computer has a test program called PC-Doctor for DOS (hereafter called PC-Doctor.) You can detect errors by running the diagnostics test included in PC-Doctor. This section is an overview of the procedure. For details that depend on model-unique functions, refer to "ThinkPad T500 and W500 (15.4-inch widescreen)" on page 47. Note: PC-Doctor for DOS is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the Web site. For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the BIOS Setup Utility before you run PC-Doctor. To enter BIOS Setup Utility, do as follows: 1. Turn on the computer. 2. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. Note: If a supervisor password has been set by the customer, BIOS Setup Utility menu appears after the password is entered. You can start the utility by pressing Enter instead of entering the supervisor password; however, you cannot change the parameters that are protected by the supervisor password. On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. Note: When you initialize the computer configuration, some devices are disabled, such as the serial port. If you test one of these devices, you will need to enable it by using Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test a device that is in the ThinkPad Advanced Dock, even if the computer supports the ThinkPad Advanced Dock. To test a USB device, connect it to the USB connector of the computer. Testing the computer To run the test, do as follows: Note: In the following procedure, you can select an item not only with the arrow keys, but also with the TrackPoint® pointer. Instead of pressing Enter, click the left button. 1. Insert the PC-Doctor disk into the diskette drive; then power on the computer. If the computer cannot be powered on, go to "Power system checkout" on page 29, and check the power sources. If an error code appears, go to "Symptom-to-FRU index" on page 39. 26 ThinkPad T500 and W500 (15.4-inch widescreen) Hardware Maintenance Manual

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Diagnostics
using
PC-Doctor
for
DOS
The
ThinkPad
computer
has
a
test
program
called
PC-Doctor
for
DOS
(hereafter
called
PC-Doctor
.)
You
can
detect
errors
by
running
the
diagnostics
test
included
in
PC-Doctor.
This
section
is
an
overview
of
the
procedure.
For
details
that
depend
on
model-unique
functions,
refer
to
“ThinkPad
T500
and
W500
(15.4-inch
widescreen)”
on
page
47.
For
some
possible
configurations
of
the
computer,
PC-Doctor
might
not
run
correctly.
To
avoid
this
problem,
you
need
to
initialize
the
computer
setup
by
use
of
the
BIOS
Setup
Utility
before
you
run
PC-Doctor.
To
enter
BIOS
Setup
Utility,
do
as
follows:
1.
Turn
on
the
computer.
2.
When
the
ThinkPad
logo
comes
up,
immediately
press
F1
to
enter
the
BIOS
Setup
Utility.
Note:
If
a
supervisor
password
has
been
set
by
the
customer,
BIOS
Setup
Utility
menu
appears
after
the
password
is
entered.
You
can
start
the
utility
by
pressing
Enter
instead
of
entering
the
supervisor
password;
however,
you
cannot
change
the
parameters
that
are
protected
by
the
supervisor
password.
On
the
BIOS
Setup
Utility
screen,
press
F9,
Enter,
F10,
and
then
Enter.
Note:
When
you
initialize
the
computer
configuration,
some
devices
are
disabled,
such
as
the
serial
port.
If
you
test
one
of
these
devices,
you
will
need
to
enable
it
by
using
Configuration
utility
for
DOS.
The
utility
is
available
on
the
following
Web
site:
PC-Doctor
cannot
be
used
to
test
a
device
that
is
in
the
ThinkPad
Advanced
Dock,
even
if
the
computer
supports
the
ThinkPad
Advanced
Dock.
To
test
a
USB
device,
connect
it
to
the
USB
connector
of
the
computer.
Testing
the
computer
To
run
the
test,
do
as
follows:
Note:
In
the
following
procedure,
you
can
select
an
item
not
only
with
the
arrow
keys,
but
also
with
the
TrackPoint
®
pointer.
Instead
of
pressing
Enter,
click
the
left
button.
1.
Insert
the
PC-Doctor
disk
into
the
diskette
drive;
then
power
on
the
computer.
If
the
computer
cannot
be
powered
on,
go
to
“Power
system
checkout”
on
page
29,
and
check
the
power
sources.
If
an
error
code
appears,
go
to
“Symptom-to-FRU
index”
on
page
39.
Note:
PC-Doctor
for
DOS
is
available
at
following
Web
site:
support
To
create
the
PC-Doctor
diagnostic
diskette,
follow
the
instruction
on
the
Web
site.
26
ThinkPad
T500
and
W500
(15.4-inch
widescreen)
Hardware
Maintenance
Manual