Lenovo ThinkServer RD120 Lenovo ThinkServer Options - Page 23
Service And Support
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SERVICE and SUPPORT Since your ThinkServer will play a critical role in your day-to-day business operations, ensure its flawless performance with a ThinkPlus™ Priority Support service plan. It gives you the highest level of support to keep your new Lenovo ThinkServer™ in peak working condition. • Priority call routing • 24/7 • Access to advanced skill technicians • Next business day on-site service • Basic usage and software installation support • Lenovo's proven track record of service and support OTHER SERVICES YOU MAY BE INTERESTED IN ThinkPlUS Productivity A single service plan that combines ThinkPlus Priority Support with server installation and online training. Standalone Server Installation Online Training** Includes the basics of implementing, deploying and managing Lenovo ThinkServer. Warranty Extensions And Upgrades Extend base warranty coverage from one to three years. Upgrade to on-site four-hour response. Lenovo Online Backup The ultimate disaster recovery solution, Online Backup gives you an added layer of offsite, secure and encrypted data storage. Back up your data and access it from anywhere in the world via an Internet connection. Hard Disk Drive Retention In the event of a hard disk drive failure, Lenovo will let you retain your hard disk drive to ensure that your data remains in your possession. *Targeted response time, after initial telephone troubleshooting. **Online training is available in English only. All Systems T Series (Dual Socket) with 3yr warranty T Series (Dual Socket) with 1yr warranty T Series (Single Socket) with 3yr warranty T Series (Single Socket) with 1yr warranty services Tower Service Description On-site Service, 9x5 Next Business Day, 3yr, TS-1yr On-site Service, 9x5 4hr response, 3yr, TS-1yr ThinkPlus Priority Support, 3yr, TS-1yr ThinkPlus Priority 4, 3yr, TS-1yr ThinkPlus Priority Support w HDDR, 3yr, TS-1yr ThinkPlus Priority 4 w HDDR, 3yr, TS-1yr ThinkPlus Productivity, 3yr, TS-1yr On-site Service, 9x5 4hr response, 3yr, TS-3yr ThinkPlus Priority Support, 3yr, TS-3yr ThinkPlus Priority 4, 3yr, TS-3yr ThinkPlus Priority Support w HDDR, 3yr, TS-3yr ThinkPlus Priority 4 w HDDR, 3yr, TS-3yr ThinkPlus Productivity, 3yr, TS-3yr On-site Service, 9x5 Next Business Day, 3yr, TD-1yr On-site Service, 9x5 4hr response, 3yr, TD-1yr ThinkPlus Priority Support, 3yr, TD-1yr ThinkPlus Priority 4, 3yr, TD-1yr ThinkPlus Priority Support w HDDR, 3yr, TD-1yr ThinkPlus Priority 4 w HDDR, 3yr, TD-1yr ThinkPlus Productivity, 3yr, TD-1yr On-site Service, 9x5 4hr response, 3yr, TD-3yr ThinkPlus Priority Support, 3yr, TD-3yr ThinkPlus Priority 4, 3yr, TD-3yr ThinkPlus Priority Support w HDDR, 3yr, TD-3yr ThinkPlus Priority 4 w HDDR, 3yr, TD-3yr ThinkPlus Productivity, 3yr, TD-3yr Online Training, Understanding Lenovo Servers Online Training, Understanding Systems Management Installation, ThinkServer HW Only Server Lenovo Online Backup 25GB 1yr U.S. Server Lenovo Online Backup 50GB 1yr U.S. Server Lenovo Online Backup 100GB 1yr U.S. P/N 45K4055 45K4056 45K4057 45K4058 45K5441 45K5442 45K4084 45K4059 45K4060 45K4061 45K5443 45K5444 45K4086 45K4062 45K4063 45K4064 45K4065 45K5445 45K5446 45K4088 45K4066 45K4067 45K4068 45K5447 45K5448 45K4090 45K4080 45K4081 45K4082 45K2115 45K2116 45K2117 R Series (Dual Socket) R Series (Dual Socket) All Systems R Series (Single Socket) with 3yr warranty R Series (Single Socket) with 1yr warranty with 3yr warranty with 1yr warranty services Rack Service Description On-site Service, 9x5 Next Business Day, 3yr, RS-1yr On-site Service, 9x5 4hr response, 3yr, RS-1yr ThinkPlus Priority Support, 3yr, RS-1yr ThinkPlus Priority 4, 3yr, RS-1yr ThinkPlus Priority Support w HDDR, 3yr, RS-1yr ThinkPlus Priority 4 w HDDR, 3yr, RS-1yr ThinkPlus Productivity, 3yr, RS-1yr On-site Service, 9x5 4hr response, 3yr, RS-3yr ThinkPlus Priority Support, 3yr, RS-3yr ThinkPlus Priority 4, 3yr, RS-3yr ThinkPlus Priority Support w HDDR, 3yr, RS-3yr ThinkPlus Priority 4 w HDDR, 3yr, RS-3yr ThinkPlus Productivity, 3yr, RS-3yr On-site Service, 9x5 Next Business Day, 3yr, RD-1yr On-site Service, 9x5 4hr response, 3yr, RD-1yr ThinkPlus Priority Support, 3yr, RD-1yr ThinkPlus Priority 4, 3yr, RD-1yr ThinkPlus Priority Support w HDDR, 3yr, RD-1yr ThinkPlus Priority 4 w HDDR, 3yr, RD-1yr ThinkPlus Productivity, 3yr, RD-1yr On-site Service, 9x5 4hr response, 3yr, RD-3yr ThinkPlus Priority Support, 3yr, RD-3yr ThinkPlus Priority 4, 3yr, RD-3yr ThinkPlus Priority Support w HDDR, 3yr, RD-3yr ThinkPlus Priority 4 w HDDR, 3yr, RD-3yr ThinkPlus Productivity, 3yr, RD-3yr Online Training, Understanding Lenovo Servers Online Training, Understanding Systems Management Installation, ThinkServer HW Only Server Lenovo Online Backup 25GB 1yr U.S. Server Lenovo Online Backup 50GB 1yr U.S. Server Lenovo Online Backup 100GB 1yr U.S. P/N 45K4069 45K4070 45K4071 45K4072 45K5449 45K5450 45K4092 45K4073 45K4074 45K4075 45K5451 45K5452 45K4094 45K5305 45K5306 45K5307 45K5308 45K5453 45K5454 45K5309 45K4076 45K4077 45K4078 45K5455 45K5456 45K4096 45K4080 45K4081 45K4082 45K2115 45K2116 45K2117 21