Lexmark 22G0735 User's Guide - Page 124
Troubleshooting, Understanding MFP messages, Online technical support, Checking an unresponsive MFP
UPC - 734646019835
View all Lexmark 22G0735 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 124 highlights
13 Troubleshooting Understanding MFP messages The MFP displays three types of messages: status messages, attendance messages, and service messages. Status messages provide information about the current state of the MFP. They require no action on your part. Attendance messages alert you to MFP problems that require your intervention. Service messages also alert you to problems that require intervention. However, the MFP will stop printing and the errors are non-recoverable. It may be possible to power the MFP off and back on to temporarily recover from the service message error condition. For more information about MFP messages, see the Menus and Messages Guide on the Software and Documentation CD. If you receive the following message, see Ordering a print cartridge. Message 42.xy Cartridge region mismatch Note: x = the MFP region, y = the cartridge region Action Install the correct cartridge for the MFP region. Region codes are: MFP region Cartridge region Location REGCDW 0 REGCDA 1 REGCDE 2 REGCDR 3 REGCDL 4 Worldwide USA and Canada EMEA Asia Pacific Region Latin America Online technical support Technical support is available on our Lexmark Web site at www.lexmark.com. Checking an unresponsive MFP If the MFP is not responding, first make sure: • The power cord is plugged into the MFP and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The MFP is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. • The MFP is turned on. • The MFP cable is securely attached to the MFP and the host computer, print server, option, or other network device. Once you have checked each of these possibilities, turn the MFP off, wait at least 10 seconds, and then turn the MFP back on. This often fixes the problem. Troubleshooting 124