Lexmark 23S0300 User's Guide

Lexmark 23S0300 Manual

Lexmark 23S0300 manual content summary:

  • Lexmark 23S0300 | User's Guide - Page 1
    E120, E120n User's Guide July 2005 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky
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    or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious
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    Lexmark E120 12 Overview of the Lexmark E120n operator panel 25 Understanding the Lexmark E120n operator panel lights 26 Operator panel codes for the Lexmark E120n 28 Using the printer Labels ...47 Card stock ...48 Storing print both sides of the paper (manual duplex 61 Printing multiple page
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    71 Lexmark Return Program ...74 Refilled toner cartridge notice ...74 Recycling Lexmark products ...74 Chapter 6: Troubleshooting 75 General problems ...76 Print quality problems ... directive 83 Laser notice ...84 Statement of Limited Warranty for Lexmark E120 and Lexmark E120n 84 Index ...86 4
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    memory, and a USB port; and Lexmark E120n network model) with 600 dpi to 1200 IQ resolution,16 MB of standard memory, a USB port, and an integrated Ethernet adapter. Top door Paper support 50-sheet output bin Operator panel Front door Priority feeder with adjustable guides Front door release
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    the power cord port are located at the rear of the printer, on the left. The USB port and a cable lock access point can also be found at the rear of the printer, on the right. The network model (Lexmark E120n) has an Ethernet port located just below the USB port. Note: All future references to the
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    Overview The network model (Lexmark E120n) has six lights and two buttons. Note: The Continue button also functions as a light on the E120n model. Cancel Ready / Data Load / Remove Paper Error Continue Toner Low/ Replace PC Kit Paper Jam • Press and release Continue to resume printing. • Press the
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    E120 operator panel lights Operator panel codes for the Lexmark E120 Overview of the Lexmark E120n operator panel Understanding the Lexmark E120n operator panel lights Operator panel codes for the Lexmark E120n Using the printer resident Web page Printing the menu settings and network setup page
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    in the menus, both lights cycle. To learn more about the panel lights or to determine the status of the printer when lights are on, see Understanding the Lexmark E120 operator panel lights. Continue Cancel Ready / Data Error • Press and release Continue to resume printing. • Press and release
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    Using the operator panels Understanding the Lexmark E120 operator panel lights Operator panel lights mean different things, depending on the sequence. Lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention, or service. Use the light sequence table
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    Data light blinks five times) Jam in the printer paper path (Ready / Data light blinks ten Toner low (Ready / Data light blinks eight times) Replace long-life photoconductor kit (Ready / Data light blinks once) Service error (secondary Ready / Data light blinks ten times) Overview of the Lexmark
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    Ready / Data-On Message: • Printer is ready to receive and process data. • Printer is in Power Saver mode. Printer is functioning properly. Note: To change the Power Saver setting, use the Local Printer Setup Utility (see Software and Documentation CD). Overview of the Lexmark E120 operator panel 12
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    Light sequence: Error-Blinking Message: Printer is waiting until a print timeout occurs, or until additional data is received. Solution: • Press to print contents of the print buffer. • Press and release to cancel job. • Press and hold to reset printer. Overview of the Lexmark E120 operator panel 13
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    factory default settings. Solution: Press and hold to reset printer. Flushing buffer Light sequence: • Ready / Data-On • Error-On Message: Printer is flushing a print job. Solution: Wait for message . Primary light sequence Secondary light sequence Overview of the Lexmark E120 operator panel 14
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    Primary light Printer is not ready to receive or process data, or printer port is offline cancel job. • Press and hold to reset printer. Secondary light sequence Printing font list or menu Solution: Wait for message to clear. When printer has finished programming the code, it returns to ready
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    the toner cartridge, and install a new toner cartridge that is programmed for the same region as your printer. See the back of the printer for a label with your printer region location. See Ordering supplies on page 66 for a list of correct supplies and part numbers. Overview of the Lexmark E120
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    toner cartridge. Open door Light sequence: Error-On Secondary light sequence: Press twice quickly to see the secondary light sequence. Ready / Data-Blinks once Message: Door is open. Solution: Close the open door. Primary light sequence Secondary light sequence Overview of the Lexmark
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    reducing the amount of text or graphics. • Set Page Protect to On in the Local Printer Setup Utility (see Software and Documentation CD). ENA connection lost Light sequence: Error-On Secondary the external network adapter. Secondary light sequence Overview of the Lexmark E120 operator panel 18
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    to save what is in the print buffer. Primary light sequence Secondary light sequence Solution: Turn printer off and back on to try printing the page again. If not successful: • Press to Press to cancel print job. Secondary light sequence Overview of the Lexmark E120 operator panel 19
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    priority feeder using instructions in the driver pop-up menu to orient pages correctly, then press to resume printing. • Press to cancel print job. • Press and hold to reset printer Primary light Printer is processing . • Press and hold to reset printer. • To avoid this error in
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    to see the secondary light sequence. Ready / Data-Blinks five times Message: Printer USB or network port disabled. Primary light sequence Secondary light sequence Solution: • Press sensors. Solution: See Clearing jams on page 53 for instructions. Overview of the Lexmark E120 operator panel 21
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    has occurred in Tray 1 / priority feeder. Solution: See Clearing jams on page 53 for more information. Primary light sequence Secondary light sequence Overview of the Lexmark E120 operator panel 22
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    the formatted data. This occurs when the printer does not know the loaded media size or when there is a problem feeding the media. Primary light sequence -Blinks eight times Message: Printer is ready to receive and process data. In addition, toner in the toner cartridge is getting low. Primary
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    Data-Blinks ten times Message: Printer has a service error, and printing has stopped. Primary light sequence Secondary light sequence Solution: Turn printer off and back on. If lights are still blinking, contact customer support. See the Lexmark web site at www.lexmark.com for the phone number in
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    all lights cycle. To learn more about the panel lights or to determine the status of the printer when lights are on, see Understanding the Lexmark E120n operator panel lights. Cancel Continue Toner Low/Replace PC Kit Paper Jam Ready / Data Load / Remove Paper Error • Press and release Continue
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    the operator panels Understanding the Lexmark E120n operator panel lights The operator panel lights mean different things, depending on their sequence. Lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention, or service. Use the light sequence table
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    disabled Jam at the input sensor Jam between the input and exit sensors Jam at printer exit sensor Jam in Tray 1 / priority feeder Resource save off Short paper Toner low Long-life photoconductor kit life warning Replace long-life photoconductor kit Overview of the Lexmark E120n operator panel 27
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    Message Unsupported toner cartridge Service error Operator panel codes for the Lexmark E120n Following are explanations of the primary and secondary light sequences, and what can be done to clear them. Primary Codes Ready / Power Saver Light sequence: Ready / Data-On Message: • Printer is ready
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    - Wait for message to clear. - Press and release to cancel job. - Press and hold to reset printer. • Printing: - Wait for pages to print. The ready light blinks as the pages print. The Ready release to cancel job. • Press and hold to reset printer. Overview of the Lexmark E120n operator panel 29
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    to reset printer. Cancel job / Reset printer Light sequence: • Continue-On • Ready / Data-On • Toner Low/ printer. Flushing buffer Light sequence: • Ready / Data-Blinking • Error-Blinking Message: Printer is flushing a print job. Solution: Wait for message to clear. Overview of the Lexmark E120n
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    • Ready / Data-On • Error-On Message: Printer is not ready to receive or process data, or the printer port is offline. Solution: • Press to return to • Press and release to cancel job. • Press and hold to reset printer. Printing font list or menu settings page Light sequence: Ready / Data-Blinking
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    the toner cartridge, and install a new toner cartridge that is programmed for the same region as your printer. See the back of the printer for a label with your printer region location. See Ordering supplies on page 66 for a list of correct supplies and part numbers. Overview of the Lexmark E120n
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    Message: Printer has detected a refilled Return Program toner cartridge has been installed. Solution: Remove current toner cartridge, and install a new toner cartridge. Open door Light sequence: Error-On Message: Door is open. Solution: Close the open door. Overview of the Lexmark E120n operator
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    information on the page is too complex (that is, too large for the printer memory). Solution: • Press to clear message and continue processing the job ( toner cartridge. If the toner cartridge or the long-life photoconductor kit is missing, install the missing item. Overview of the Lexmark E120n
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    light sequence. • Continue-On • Paper Jam-Blinking • Error-On Primary light sequence Secondary light sequence Message: During power-on cycle, the printer detected the connection to the external network adapter was lost. Note: This error is only detected during power-on cycle. Solution: • Press
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    Remove Paper-On Message: Printer is out of media, or media did not feed properly. Solution: • Load media into Tray 1 or priority feeder, and press to resume. • Ensure media is loaded correctly in Tray 1 or priority feeder. • Press to cancel print job. Overview of the Lexmark E120n operator panel 36
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    print job into priority feeder using instructions in the driver pop-up menu to orient pages correctly Toner Low/Replace PC Kit-On • Error-On Primary light sequence Secondary light sequence Message: Printer cancel print job. • Press and hold to reset printer (may need to send the print job again).
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    Solution: • Press to clear message. The printer discards all jobs previously sent. • Enable the network port by selecting a value other than Disabled for the Network Buffer item in the Local Printer Setup Utility (see Software and Documentation CD). Overview of the Lexmark E120n operator panel 38
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    Continue-On • Toner Low/Replace PC Kit-On • Paper Jam-On Primary light sequence Message: A jam has occurred and paper is between the printer input and exit sensors. Solution: See Clearing jams on page 53 for more information. Secondary light sequence Overview of the Lexmark E120n operator panel
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    Paper-On • Paper Jam-On Message: A jam has occurred at the printer exit sensor. Solution: See Clearing jams on page 53 for more information twice quickly to see the secondary light sequence. • Continue-On • Toner Low/Replace PC Kit-On • Load / Remove Paper-On • Paper Lexmark E120n operator panel 40
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    This occurs when the printer does not know the loaded media size or when there is a problem feeding the media. Printer Setup Utility paper size menu (see Software and Documentation CD). • Press to clear message and continue the job. • Press to cancel print job. Overview of the Lexmark E120n
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    Low/Replace PC Kit-On Message: The printer is ready to receive and process data. In addition, the toner in the toner cartridge is getting low. Solution: • Press to clear message and continue processing job. • Remove the toner cartridge. Gently shake the toner cartridge from side to side and front to
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    a service error, and printing has stopped. Solution: Turn the printer off and back on. If the lights are still blinking, contact customer support. See the Lexmark web site at www.lexmark.com for a phone number in your area. Using the printer resident Web page Overview of the Lexmark E120n operator
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    The Lexmark E120n (network model), has a resident Web page, which can be accessed from the browser. To access the resident Web page, type the printer's IP the settings in the Network and USB menus are not returned to the factory defaults. To restore the printer to the original factory defaults,
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    3 Print media tasks and tips Section Types of print media Choosing appropriate print media Storing print media Loading print media into Tray 1 Loading print media into the priority feeder Preventing jams Clearing jams Page 46 46 48 48 51 52 53 Print media tasks and tips 45
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    to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for more information about which print media provides optimum results. Paper • For the best print quality, use 20 lb (75 g/m2) xerographic, grain long paper. The printer can automatically feed paper weights from 16
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    are not affected by the resin in toner. Inks that are oxidation-set or oil-based should meet these requirements; latex inks might not. If you are in doubt, contact the supplier. Transparencies • Use transparencies designed specifically for laser printers. Transparencies must be able to withstand
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    problems. • Avoid using card stock that may release hazardous emissions when heated. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer door Paper support 50-sheet output bin Operator panel Front door Priority feeder with adjustable guides Front door
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    and out to fit the length of the multiple sizes of print media the printer supports. Note: Tray 1 width can be adjusted by pushing in on the left guide. To increase the width, squeeze the tab attached to the right guide and slide to the right until the selected media width is matched. Loading
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    . 3 Place the prepared stack of print media into the tray and push the attached backstop lightly against the end of the loaded stack. 4 Push the guides lightly against the loaded stack of print media. Note: Use care not to overfill. Placing more than 150 sheets into Tray 1 may cause jams. Loading
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    priority feeder The priority feeder is located at the front of the printer, just above Tray 1. Use the priority feeder to make quick runs of . Using only specified print media helps prevent jams and print quality problems. 1 Adjust the guides to the width of the print media. 2 Place selected print
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    when the flap is in the sealed position - Are self-sealing • Use only recommended print media. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for more information about which print media provides optimum results for your printing environment. • See the Card
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    the jam, view the secondary light sequences (see Operator panel codes for the Lexmark E120 on page 12 or Operator panel codes for the Lexmark E120n on page 28). Prepare the printer for jam removal by opening the paper support out and removing all printed pages from the output bin. Then, follow these
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    Print media tasks and tips 3 Open the top door, and remove any lodged print media from the paper path. CAUTION: The fuser may be hot. To avoid personal injury, use caution when opening the top door to remove a jam from the fuser area. 4 Open the front door by sliding the release button to the left.
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    tips 5 Pull the front door up until it clicks into an open position, and remove any lodged print media. 6 To remove print media behind the toner cartridge, it may be necessary to remove the toner cartridge by grasping the plastic handle and pulling straight out. Clearing jams 55
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    Print media tasks and tips 7 Place the toner cartridge on a flat, clean surface. 8 Replace the toner cartridge by placing it into the guides and pushing it into the printer. Clearing jams 56
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    Print media tasks and tips 9 Close front door by pressing firmly in the center of the front door with your thumb until the door clicks shut. 10 Make sure all other doors are closed securely and press Continue to resume printing. Note: The page which caused the jam will reprint. Clearing jams 57
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    4 Printing tasks Section Printing from the priority feeder Printing on both sides of the paper (manual duplex) Printing multiple page images on one page (N-up printing) Printing on letterhead Canceling a print job Page 59 61 62 63 64 Printing tasks 58
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    of the printer just above Tray 1. It has an adjustable guide on instructions. From a Windows computer 1 Click File Æ Print. 2 Click Preferences (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Paper tab. 4 Select Manual paper or Manual
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    Click File Æ Page Setup. 2 From the Format for pop-up, choose your Printer. 3 From the Paper Size pop-up, choose your paper size. 4 Click Paper pop-up, choose Paper Feed. 9 Select Manual Paper or Manual Envelope as appropriate. 10 Adjust the priority feeder guides to the width of the print media, and
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    both sides of the paper reduces total printing costs and is environmentally friendly. Macintosh does not support manual duplex printing. Follow the directions below to print on both sides of the paper (manual duplex) from Windows. Use Tray 1 to print the first side of a duplex job. Load the already
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    : 1 Click File Æ Print. 2 Click Preferences (or Options, Printer, or Setup, depending on the application) to view printer driver settings. 3 From the Page Layout tab, select 2-sided printing. 4 Select either Long Edge or Short Edge. 5 Select Manual 2-sided printing. 6 Click the Paper tab. 7 Select
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    up with the top (logo) edge inserted first.). From a Windows computer 1 Click File Æ Print. 2 Click Preferences (or Options, Printer, or Setup, depending on the application) to view printer driver settings. 3 Click the Paper tab. 4 Select Letterhead from the Paper type drop-down list. 5 Select the
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    panel or from the computer. The Cancel job light sequence appears on the operator panel when a job is canceled (see Cancel job / Reset printer on page 14 or 30). From printer operator panel Press and release Cancel to cancel the current print job. Press and hold the Cancel seconds to reset the
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    needed Ordering supplies Storing supplies Conserving supplies Assessing supply needs Checking toner cartridge and long-life photoconductor kit levels Changing the toner cartridge Changing the long-life photoconductor kit Lexmark Return Program Recycling Lexmark products Page 66 66 67 67 67 67 68 71
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    must be replaced more frequently. How often the toner cartridge must be replaced depends on the average amount of toner coverage used on print jobs. Ordering supplies Within the United States or Canada, order Lexmark supplies from an authorized Lexmark dealer. To locate a nearby dealer, call 1-800
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    the menu settings and network setup page on page 44. The Toner low light sequence appears when the toner cartridge is nearing empty (see Toner low on page 23 for the Lexmark E120, or see Toner low on page 42 for the Lexmark E120n). Printing is still possible for a short time while the sequence is
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    the toner cartridge 1 Remove all printed pages from the output bin. 2 Open the front cover by sliding the release button to the left and lifting the door until it clicks into an open position. 3 Remove the toner cartridge by grasping the handle and pulling out. Changing the toner cartridge 68
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    to ship the old cartridge back to Lexmark for recycling. See Lexmark Return Program on page 74 for more information. 5 Remove the red, plastic packing from the cartridge by grasping near the cartridge handle and pulling away from the cartridge. 6 Gently shake the toner cartridge from side to side
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    the new toner cartridge by aligning the sides of the toner cartridge with the guides in the printer and pushing the toner cartridge in as far as it will go. The cartridge stops when correctly installed. 8 Close the front cover, and press Continue to resume printing. Changing the toner cartridge 70
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    Supplies information Changing the long-life photoconductor kit Warning: When replacing the long-life photoconductor kit, do not touch the blue drum. Touching the drum will contaminate the long-life photoconductor kit and affect print quality. 1 Open the rear cover by sliding the release button to
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    and affect print quality. Note: For information about recycling the old long-life photoconductor kit, see Recycling Lexmark products on page 74 4 Carefully install the long-life photoconductor kit by inserting it into the guides marked with green arrows. Changing the long-life photoconductor kit 72
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    Warning: Do not leave the rear door open longer than necessary. Extended light exposure can damage the blue photoconductor drum and cause print quality problems. 7 Open the front cover and hold the Cancel photoconductor kit counter and warning. button until all lights begin to cycle to reset the
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    toner cartridges are not covered by the Lexmark printer warranty, extended warranty, or service agreement. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Lexmark
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    6 Troubleshooting Section General problems Print quality problems Page 76 78 Troubleshooting 75
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    Troubleshooting General problems Problem Lights begin blinking. Characters missing when printing to envelopes Jam occurs Solution / Answer See Understanding the Lexmark E120 operator panel lights on page 10. Check printer driver settings to make sure Envelope has been selected from the Paper Type
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    cartridge. See Changing the toner cartridge on page 68 for help. 1 Turn the loaded paper stack over. 2 Extend paper support on the output bin. 3 If using legal size print media, contact technical support. Log onto www.lexmark.com for a technical support phone number in your area. General problems
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    Troubleshooting Print quality problems To solve many print quality problems, replace supply or maintenance items that have reached the end of intended life. Use the following table for solutions. Symptom White lines ABCDE ABCDE ABCDE Cause Either the toner cartridge or the fuser is defective.
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    • Select a different Toner Darkness setting from the printer driver before sending the job to print. • First, remove and reset the toner cartridge. If problem persists, replace the toner cartridge. • Replace the long-life photoconductor kit. * To replace the fuser, call a service technician. † This
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    Uneven print density ABCDE ABCDE ABCDE Ghost Images Troubleshooting Cause The toner cartridge is defective. Solution First, remove and reset the toner cartridge. If problem persists, replace the toner cartridge. The Form Type setting in the printer driver is incorrectly set. Make sure the Form
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    feeder guides to fit lightly against the print media. Blank pages The toner cartridge is defective or empty. First, remove and reset the toner cartridge. If problem persists, replace the toner cartridge. Solid black pages • The toner cartridge is defective. • The printer requires service. • The
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    accordance with the instructions, may cause USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark
  • Lexmark 23S0300 | User's Guide - Page 83
    directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class www.lexmark.com for your local sales office phone number. Laser advisory label A laser notice label may be affixed to this printer. LUOKAN
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    attachments • Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance • Unsuitable physical or operating environment • Maintenance by anyone other than Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its
  • Lexmark 23S0300 | User's Guide - Page 85
    will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if
  • Lexmark 23S0300 | User's Guide - Page 86
    Index B busy 13, 29 buttons 6, 7, 25, 32 C Cable lock 6 canceling a print job from a Windows computer 64 from printer operator panel 64 card stock 48 cartridge region mismatch 16, 32 change cartridge 17, 33 Choosing appropriate print media 46 clear jams 53 Complex page 18, 34 D defaults, restore 44
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    assessing 67 conserving 67 ordering 66 recycling 74 storing 67 T toner cartridge changing 68 error 43 recycling 74 toner level 67 Toner low 77 Toner Low light 23, 24, 42, 43 transparencies 46, 47, 51 troubleshooting 75, 76 print quality 78 U USB 5, 6, 21, 38, 44, 82 W Waiting light 13, 30 warranty
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www.lexmark.com
User’s Guide
July 2005
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2005 Lexmark International, Inc. All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
E120, E120n