Lexmark 2481 User's Guide

Lexmark 2481 - Forms Printer B/W Dot-matrix Manual

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  • Lexmark 2481 | User's Guide - Page 1
    Lexmark Forms Printer 2400 Series User's Guide
  • Lexmark 2481 | User's Guide - Page 2
    , programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. Lexmark, Lexmark with diamond design, ExecJet, and Proprinter are trademarks of Lexmark International, Inc., registered in the United States and other countries. Personal Printer Series is
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    your computer 14 Setting up your Windows and DOS application software 17 Chapter 2: Using the operator panel 21 Operator panel layers 22 Setting the printer online or offline 28 Advancing the paper 29 Using Tear Off 29 Using the Load/Unload feature 30 Locking/unlocking the operator panel 30
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    ...108 Serial adapter and cable 108 Printer ribbon 108 Paper specifications 109 Chapter 7: Troubleshooting and maintenance 111 Checklist for typical problems 112 Testing the printer 116 Checking the printer status 118 Setting printer to default settings 121 Adjusting bidirectional alignment
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    printer The Lexmark™ Forms Printer 2400 Series are available in 9- and 24-wire narrow-carriage (2480 and 2490) and 9- and 24-wire wide-carriage (2481 and 2491) models. Depending on the printer model you have chosen, your printer may look different than those illustrated in this manual. Printer
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    About your printer Features and functions Printer features by model Feature/function 2480/2481 2490/2491 Multi 91 cps Presentor, Orator, and models. (letter-quality mode) Script Character spacing Note: Fast Draft supports only 10, 12, and 15 pitch. Prints in 10, 12, 15, 17, and 20 characters
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    2490/2491 Print styles Highlighting Available through capability: printer commands. • Double-high • Double-strike • Overscore • Subscript • Superscript • Underline • Shading • Outline Graphics printing Supports existing graphics software applications. Resolution of up to 144 x 240 dots per
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    you make from the operator panel so they are not changed by your application software. • Font or Pitch lock is deactivated when you turn the printer Off unless you set them as the menu default. For more information, see "Selecting or locking a font" on page 31. Loads and unloads continuous form
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    /Unload buttons only, restricting the use of all printer functions to designated persons only. Ribbon cartridge Contains the printer ribbon. Printer tests • Power-On Self Test • Test Print Test Print determines whether your machine has print problems. To perform a Test Print, see "Testing the
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    the Technical Reference (www.lexmark.com). Software compatibility • Compatible with all computer software programs that support IBM emulation or Epson emulation. • Compatible with Okidata MICROLINE emulation (option must be installed). Available for 2480/2481 printers only. Interface connection
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    panel Paper guides Manual feed door Power switch Paper select lever Printer parts and function Part name Function Forms thickness lever Adjusts the printhead for the thickness of forms being printed. Ribbon access cover Covers the ribbon cartridge and internal printer components. Power
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    About your printer Latch Acoustic Tear Off flap bar Latch Power cord connector Tractor 2 connector USB connector Parallel connector Optional serial interface knockout 8
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    to connect the optional serial interface cable. Parallel connector Where the parallel cable connects to the printer. USB connector Where the USB cable connects to the printer. Tractor 2 connector Supplies power to the optional Tractor 2 Feeder. Power cord connector Connects power from the
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    sample. If you want to load continuous forms, see "Loading continuous forms" on pag e46. 1 Set the forms thickness lever to position 1. 2 Turn the printer On. The Power light comes On solid, the Paper Out light is blinking, and the current default font light is On solid. For more information
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    select lever up to the cut forms position. Power switch Manual feed door Paper select lever 5 Move the left paper guide to the right until it stops. 6 Insert a single sheet of paper into the front of the printer and adjust the right paper guide so the paper is aligned against both the left and
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    About your printer 7 Insert paper into the printer until the Paper Out light stops blinking. • If Auto Cut Sheet Load is set to On, the paper feeds automatically to the Top-OfForm. • If Auto Cut Sheet Load is set to Off, press FormFeed. Left paper guide Right paper guide 12
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    Off. 9 While pressing Font on the operator panel turn the printer On. Continue pressing Font until all the operator panel lights blink. 10 Release the Font button. The Power and Ready lights stay On and the
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    cable" on page 17. Connecting the parallel cable 1 Turn the printer and computer Off. 2 Connect the parallel cable at the back of the printer. This cable is not supplied with your printer. Use an IEEE-1284 compatible parallel cable such as Lexmark part number 1329605 (10 ft cable) or 1427498 (20 ft
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    About your printer 3 Fasten the clip wires to the parallel cable, as shown. 4 Connect the other end of the parallel cable to your computer. 5 Turn the printer and computer On. 6 Continue with "Setting up your Windows and DOS application software" on pag e17. 15
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    Off. 2 Connect the USB cable at the back of the printer. This cable is not supplied with your printer. Order the Lexmark USB cable using part number 12A2405. 3 Connect the other end of the USB cable to your computer. 4 Turn the printer and computer On. 5 Continue with "Setting up your Windows and
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    DOS application software Windows-based applications If you are using a Windows program, use the Windows Forms Printer 2400 Series driver available from the Lexmark Web site at www.lexmark.com. Note: Instructions for installing drivers are in the readme.1st file included in the download package. 17
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    DOS applications Follow the instructions that came with your DOS application software to see what printer drivers are available with that specific program. Most programs let you specify the type of printer you are using so the program can take full advantage of the printer's features. Using IBM
  • Lexmark 2481 | User's Guide - Page 23
    you select in your software application must match the emulation mode you select for your printer. Printer drivers other than the 2400 series support most, but not all, of the printer's capabilities. See "Emulation menu options" on page 103 for more information. Using Epson emulation mode If your
  • Lexmark 2481 | User's Guide - Page 24
    About your printer 20
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    2 Using the operator panel Use the operator panel to perform basic tasks like feeding forms, taking the printer offline, and setting defaults in Setup mode. 21 Operator panel
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    online/offline. • Layer 2, with the operator panel cover down, as shown, contains more advanced functionality. Use layer 2 to select a macro and change printer menu settings such as Top-Of-Form. 2480/2481 operator panel Power Ready Tractor2 Paper out Start/Stop LineFeed FormFeed Tear Off Load
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    2490/2491 operator panel Power Ready Tractor2 Paper out Start/Stop LineFeed FormFeed Tear Off Load/Unload Tractor Font Lock Courier Orator Prestige Script Gothic Draft Presentor FastDft layer 1 1 Power 23 4 Macro Set TOF LineFeed Macro Micro ↑ Micro ↓ Setup Pitch Lock 10 20 12 24 15
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    Select one of the resident font styles: 2480/2481 • FastDft • Draft • Gothic • Courier 2490/2491 • Courier • This setting will be lost when the printer is powered Off and back On. • Prestige • Gothic • Presentor • Orator • Script • Draft • FastDft Note: Some functions may not work when data is
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    Layer 2 operator panel buttons Press this button: When you want to... Set TOF Set Top-Of-Form. Top-Of-Form is the position of the first print line on the page. LineFeed Advance the paper one line. If you press and hold LineFeed, the paper advances 5 micro movements and then goes into
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    second pass the pitch selections are locked. • This setting will be lost when the printer is powered Off and back On. Set the character pitch to: 10, 12, 15 models you can also select 24 cpi. • Fast Draft supports only 10, 12, and 15 pitch. Note: Some functions may not work when data is
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    /unlocking the operator panel" on pag e30. Font On You (or your software application) selected one of the printer's resident fonts. Off If all font lights are Off, then a downloaded font is selected. Font Lock On Font Lock is active and prevents your software application from changing the
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    is being used, or Macros have been disabled in the Setup menu. Pitch On You (or your software application) selected one of the printer's standard pitches. Pitch Lock On Pitch Lock is active and prevents your software application from changing the pitch you selected on the operator panel
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    to advance the paper when the printer is not printing. • Press Form. Using Tear Off Tear Off works only when the tractor unit is in the push position. Note: For the Tear Off On or to One Second), or you can move a continuous form manually to the Tear Off position (Auto Tear Off set to Off). For
  • Lexmark 2481 | User's Guide - Page 34
    Using the Load/Unload feature Load/Unload works only when the tractor unit is in the push position. For information, see "Changing tractor positions" on page 33. Use the Load/Unload feature to unload continuous forms from the printer while you print on either a cut form or envelope. You can also use
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    On, and the font you want is selected. The font is locked until the printer is turned Off. 3 To disable Font Lock, repeatedly press Font until the Font Lock light turns Off and the font you want is selected. If the printer is offline, press Start/Stop. When the ready light comes On, you are ready
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    a different one, continue pressing Pitch until the Pitch Lock light comes On and the pitch you want is selected. The pitch is locked until the printer is turned Off. 4 To disable Pitch Lock, repeatedly press Pitch until the Pitch Lock light turns Off and the pitch you want is selected. 5 Close
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    Left latching lever Pin Left tractor door Left locking lever Rubber tractor stop You can install the tractor unit in the push tractor position or the pull tractor position. To view an illustration of the tractor positions and paper paths available, see "Paper paths
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    Push tractor position The printer is shipped with the tractor unit installed at the front of the printer, which is the push tractor position. This position lets you use the Tear Off feature of the printer. Front cover Push tractor position 34 Tractor positions
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    Pull tractor position When the tractor unit is installed at the top of the printer, it functions as a pull tractor and supports front and bottom paper loading. Pull tractor position Front cover 35 Tractor positions
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    Converting the push tractor to pull tractor position Removing the push tractor 1 Make sure paper is not loaded in the printer. 2 Pull out the front cover to release it and pivot the cover up out of the way. Front cover Front cover Tractor positions 36
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    3 Hold down the latching levers while you pull and lift the tractor unit out of the printer. Tractor unit 37 Tractor positions
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    Installing the pull tractor 1 Remove the ribbon access cover. 2 Turn the tractor unit around so that the latching levers are upright, facing you. 3 Place the tractor against the back slant of your printer along the tractor guides. 38 Tractor positions
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    down the latching levers, tilt the tractor feeder toward the front of the printer until the hooks at the end of the latching levers fit around the posts on the printer frame. Latching lever hook c Release the latching levers. The tractor unit fits into place at a 45° angle. 39 Tractor positions
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    Converting the pull tractor to the push tractor position 1 Make sure the printer is Off. 2 Make sure paper is not loaded in the printer. 3 Holding down the latching levers, lift the tractor unit out of the printer. 4 Pull out the front cover to release it and pivot the cover up out of the way. 40
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    5 Make sure the paper select lever is set for continuous forms. 6 Holding down the latching levers, fit the left and right locks onto the posts in the printer. 7 Release the latching levers. 8 Close the front cover. 41 Tractor positions
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    Tractor positions 42
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    Loading paper 4 Loading paper This section describes how to load a cut form, continuous forms, labels, and an envelope. Cut (form) sheet Continuous forms Envelope Labels 43
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    Loading paper Setting the forms thickness lever Use the forms thickness lever to adjust printing on various forms, depending on the paper thickness. See the following table when setting this lever. Forms thickness for 2480/2481 Paper type Paper thickness Forms thickness lever Paper weight
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    Loading paper Forms thickness for 2480/2481 (continued) Paper type Paper weight Forms thickness lever settings Multiple-part forms 2-part form 2 or 3 3-part form 3 or 4 4-part form 4 or 5 5-part form 5 or 6 6-part form 5, 6, or 7 Envelopes 4, 5, or 6 Notes: • Print quality depends
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    installed. Note: If you have installed the optional Auto Sheet Feeder or Tractor 2 Feeder, refer to the documentation shipped with your option for paper loading instructions. 46
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    Loading paper Paper paths for the push tractor In these examples, the tractor pushes the paper from the front or the rear of the printer. Push tractor Tractor Tractor Front loading paper Rear loading paper Paper paths for the pull tractor In these examples, the tractor pulls the paper from
  • Lexmark 2481 | User's Guide - Page 52
    continuous forms using the push tractor The factory setting for your printer is the push tractor position. If the tractor unit is not in this position, see "Converting the pull tractor to the push tractor position" on pag e40. 1 Turn the printer On. 2 Make sure the paper path is clear. If a cut form
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    Loading paper 3 Set the forms thickness lever to a suitable setting. See "Setting the forms thickness lever" on page 44. 49
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    Loading paper 4 Pull out the front cover to release it and pivot the cover up out of the way. Front cover 5 Move the paper select lever down to the continuous forms position. Front cover 50
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    Loading paper 6 Pull up the left and right tractor locking levers to unlock the tractors. Locking lever 51
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    Loading paper 7 Open the left and right tractor doors. 8 Place the paper pinfeed holes over the second or third pins of the tractor unit. If necessary, move the left or right tractor to adjust the tractors to the paper width. Keeping the left tractor positioned to the left of
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    the left margin on your paper with the [A symbol printed on the rear plate. For help, see "Aligning the left margin" on pag e77. Margin guide printing starts at the [A symbol. The distance from the [A symbol to the left edge of the paper determines the width of the left margin. 53
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    Loading paper 11 Push down the left tractor locking lever to lock the tractor in place. 12 Remove slack from the paper and lock the right locking lever. 54
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    Press Load/Unload. The paper loads to the current Top-of-Form. 15 Press Start/Stop to put the printer online. If Auto Tear Off is set to On or One Second, the printer moves the paper to the Tear Offbar. Note: When you use the push tractor to print continuous forms
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    using the pull tractor Make sure the tractor is in the pull position. If the tractor unit is not in this position, see "Converting the push tractor to pull tractor position" on pag e36. 1 Turn the printer On. 2 Make sure the paper path is clear. If a cut form or envelope is loaded
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    Loading paper 3 Set the forms thickness lever to position 7 while loading the paper. 57
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    Loading paper 4 Move the paper select lever down to the continuous forms position. 5 Remove the ribbon access cover. Ribbon access cover Paper select lever 6 Pull up the left and right tractor locking levers to unlock the tractors. Locking lever 58
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    Loading paper 7 Open the left and right tractor doors. 59
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    Loading paper 8 Pull out the front cover to release it and pivot the cover up out of the way. Front cover Front cover 60
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    Loading paper 9 Insert paper into the front of the printer between the metal and plastic plates. Push or pull the paper through the paper path until it passes the printhead. 61
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    holes over the tractor pins. If necessary, move the left or right tractor to adjust the tractor to the paper width. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its' seated position. Move the tractor to the paper width
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    left margin on your paper with the symbol [A printed on the ribbon access cover. For help, see "Aligning the left margin" on pag e77. Margin guide printing starts at the [A symbol. The distance from the [A symbol to the left edge of the paper determines the width of the left margin. 63
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    left tractor locking lever to lock the tractor in place. 16 Remove slack from the paper and lock the right lever. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its' seated position. Move the tractor to the paper width
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    . 20 Press Set TOF to set Top-Of-Form. Top-Of-Form is not saved if the printer is turned Off or runs out of paper when using the pull tractor. 21 Make sure the printer is online (Ready light is On solid). If not, press Start/Stop until the Ready light
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    the pull position. If the tractor is not in this position, see "Converting the push tractor to pull tractor position" on pag e36. 1 Turn the printer On. 2 Make sure the paper path is clear. If a cut form or envelope is loaded in the
  • Lexmark 2481 | User's Guide - Page 71
    Loading paper 3 Set the forms thickness lever to position 7 while loading the paper. 67
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    Loading paper 4 Move the paper select lever to the continuous forms position. 5 Remove the ribbon access cover. Ribbon access cover Paper select lever 6 Pull up the left and right tractor locking levers to unlock the tractors. Locking lever 68
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    tractor doors. 8 Insert the paper through the bottom slot of the printer. Push or pull the paper through the paper path until it passes right tractor to adjust the tractor to the paper width. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out
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    left margin on your paper with the symbol [A printed on the ribbon access cover. For help, see "Aligning the left margin" on page 77. Margin guide printing starts at the [A symbol. The distance from the [A symbol to the left edge of the paper determines the width of the left margin. 70
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    Loading paper 13 Push down the left tractor locking lever to lock the tractor in place. 14 Remove slack from the paper and lock the right lever. 15 Move the forms thickness lever back to a suitable setting for the type of paper you are using. For help, see "Setting the forms thickness lever" on pag
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    saved if the printer is turned Off or runs out of paper when using the pull tractor. 19 Make sure the printer is online ( manual feeder. Note: If you have installed the optional Auto Sheet Feeder or Tractor 2 Feeder, refer to the documentation shipped with your option for paper loading instructions
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    Loading paper Loading a cut form or envelope manually 1 Turn the printer On. 2 Make sure the paper path is clear. 3 If continuous forms are currently loaded, tear off the leading edge of the continuous form and then
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    Loading paper 5 Move the paper select lever up to the cut forms position. 6 Open the manual feed door. Paper select lever 74
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    position you want aligns with the [A symbol printed on the margin guide. For help, see "Aligning the left margin" on pag e77. Margin guide printing begins at the [A symbol. Left paper guide Paper The distance from the left paper guide to the [A symbol determines the width of the left margin. 75
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    form or envelope against the left paper guide. If you are loading a preprinted form or envelope, put the top edge in first, printed side up. 9 Move the right paper guide so the guide aligns with the right edge of the paper. Left paper guide Left paper guide Right paper guide Envelope Right paper
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    Auto Cut Sheet Load is set to Off, press FormFeed. 11 Make sure the printer is online (Ready light is On solid). If it is not, press Start/ Stop until the Ready light is On solid. Aligning the left margin You can manually change the first print position at the left margin. The first print position
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    Loading paper Aligning the left margin for continuous forms To set the left margin for continuous forms, first locate the [A symbol on the printer. The location of this symbol depends on the position of the tractor unit. Push tractor position Push tractor position Locking lever 78
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    down the left tractor locking lever to lock it in place. 4 Remove slack from the paper and lock the right lever. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its' seated position. Move the tractor to the paper width
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    Loading paper Aligning the left margin for a manually loaded cut form or envelope To set the left margin for a cut form or envelope, move the left paper guide to the left of the [A symbol, located above the left paper guide. Left paper guide Print start position Paper You may then need to
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    Loading paper Setting Top-Of-Form Top-Of-Form sets the first line of print. Use the operator panel to save your Top-of-Form settings for continuous forms, a cut form, and for each macro enabled. Setting Top-Of-Form for continuous form paper in push mode Top-Of-Form can range from minus 1 inch to
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    Loading paper 6 Open the operator panel cover to access layer 2. 1 Power 234 Macro Set TOF LineFeed Macro Micro ↑ Micro ↓ Setup Pitch Lock 10 20 12 PS 15 17 7 Press any paper movement button (LineFeed, Micro ↑, Micro ↓) to align with the horizontal lines (located on the platen) with the
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    line Align paper with horizontal lines on metal platen bar Paper Metal platen Ribbon cartridge Front cover 8 Press Set TOF to set and save your Top-OfForm. 9 to the current Top-Of-Form setting. 11 Press Start/Stop to set the printer online. Note: If Auto Tear Off is set to On or One Second
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    Loading paper Setting Top-Of-Form for continuous form paper in pull mode 1 Turn the printer On. The Paper Out light blinks if no paper is loaded. 2 Move the paper select lever down to the continuous forms position. 3 Load continuous form
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    the cut forms position. 3 Load a cut sheet of paper or envelope through the manual feed door. For help loading paper, see "Loading a cut form or envelope manually" on pag e73. • If Auto Cut Sheet is set to On, the printer moves the paper or envelope to the current Top-Of-Form • If Auto
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    Loading paper 6 Press Set TOF to set and save your Top-Of-Form. 7 Close the operator panel cover. 8 Press Start/Stop to put the printer online. Setting Top-Of-Form in a macro Each macro has a separate Top-Of-Form setting. To set Top-Of-Form in a macro, you must first
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    access layer 2. 4 Press Micro ↑ or Micro ↓ to move the paper to the correct position on the Tear Off bar. 5 Close the operator panel cover. The printer beeps twice. The paper rolls backward, then goes to the new Tear Off position. 6 The Ready light is On. 7 Press Start/Stop. The paper remains
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    Loading paper 88
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    change these default settings, how to set up macros, and how to set form length. Using Setup mode to change printer settings This menu-driven mode lets you customize your printer to fit your business needs. Once you enter Setup mode, follow the printed menu page to select the area you want
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    PS 15 17 1 Power 2 3 4 Macro Set TOF LineFeed Macro Micro ↑ Micro ↓ Setup Pitch Lock 10 20 12 24 15 PS 17 2 Pressing Setup puts the printer in Setup mode and prints the Main Menu. 90
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    Main Menu by pressing the corresponding button. A new menu prints each time you press a button, displaying new selections. 5 After you make all your selections the printer prints a page with your changes reflected. The following example illustrates how to change the Menu Language setting. 91
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    Using Setup mode Example: Changing the menu language setting 1 With the printer in Setup mode, press Micro ↓ to print the Control Options menu. 2 Press Pitch to print more control options. Control Options Return to Main Menu Uni-
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    Language To Select No Change English French German Italian (More) Return to Main Menu Press -------Set TOF LineFeed Macro Micro ↑ Micro ↓ Setup Pitch Printer menus now print in French. Manu contrôle Retour menu principal Revenir à la page précédente Menu langue Lecture haut de page Silence
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    menu containing a Return to Main Menu selection. 2 Press Set TOF again to exit Setup mode. New settings are saved only when the printer exits Setup mode. Note: If the printer runs out of paper while using Setup mode, load more paper into the Tractor pins and press Setup to continue. Using Setup
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    default settings, select Print All from the Main Menu. This table describes the different options and controls you can select for your printer. Menu options Menus Forms Macro options Data options Control options Emulation options Interface options What it controls ... Lets you customize macros to
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    to customize... Select the macro you want to be the default when the printer is powered On or select disable if you do not want to use Lock Enabling this setting lets you set Font Lock as the default even after the printer is turned Off and back On. Default Pitch Select from the following pitches:
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    Sheet Load • When set to On, paper is loaded into the manual feed tray, the printer automatically loads the paper to the current Top-Of-Form. • When set Auto Sheet Feeder setting On to automatically load paper into the printer. Tractor Lets you select the default tractor if the optional tractor
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    (continued) Use these menu options When you want to customize... Paper handling options (continued) Left Margin using the printer margin scale. Select from the following: • 0" • 1" • 2" • 3" Right Margin Select from the following: • 4" • 5" • 6" • 7" • 8" • 13.6" (wide carriage models) Lines
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    Macro options (continued) Use these menu options When you want to customize... Macro x Character options Defines the character settings for a macro. See "Character options" on page 96 for more information. Paper Handling options Defines the paper handling settings for a macro. See "Paper
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    the buffer size to 64KB or 96KB, depending on whether NLQ II (Near Letter Quality) Download is enabled. • Select maximum for 2490/2491 printers to set the buffer size to 47.5KB or 79.5KB depending on whether Download is enabled. Requires a line feed to occur. • Set to On, a line feed is performed
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    When you want to ... FF Enable Control form feed commands. Note: Available for the • Select On to execute any form feed codes (X'0C'). 2480/2481 printers only. • Select Off to ignore any form feed codes when paper is positioned at the current Top-Of-Form. Code Page Sub Substitute code page
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    out of paper. The factory setting is Enable. • When set to Disable, the alarm does not sound. Enable or Disable the printers ability to print the Demo page. For instructions to print the Demo page, see "Printing the demonstration sample" on page 10. Select the language you want your menus to print
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    listed. Use Pro-III mode Proprinter III, available only on 2480/2481 printers, enables compatibility with the Proprinter III. • When set to On, the printer emulates a Proprinter III. • When set to Off, the printer operates with added capabilities. Use AGM Alternate Graphics mode, available only on
  • Lexmark 2481 | User's Guide - Page 108
    • Germany • U.K. • Denmark • Sweden • Italy • Spain I The following character sets are also supported, but only through host commands used by Epson FX850/FX1050: • Japan • Norway • Denmark II • Korea (2480/2481 printers only) • Spain II • Latin America • Legal Okidata Emulation Use 7 or 8 Bit
  • Lexmark 2481 | User's Guide - Page 109
    settings must match. Interface options Use these menu options When you want to ... Interface Automatically select the printer interface Use the parallel cable Use the USB cable Use the serial cable (only appears if optional serial interface is installed). Honor Init • Enable honors
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    Using Setup mode 106
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    how to order supplies, what supplies you need, and paper specifications for the Lexmark Forms Printer 2400 Series printers. A printer cable, ribbon cartridge, and paper are the only supplies you need for your printer. Ordering supplies If you need more information about the supplies available to you
  • Lexmark 2481 | User's Guide - Page 112
    • 1038693 (50 ft cable) Printer ribbon Order a ribbon cartridge using the Lexmark part numbers: • 11A3540 (2300/2400 series standard re-inking ribbon) • 11A3550 (2400 series high yield re-inking ribbon) Note: Printer ribbons can be ordered from the Lexmark Web site at www.lexmark.com. 108 Supplies
  • Lexmark 2481 | User's Guide - Page 113
    (6.0 in.) N/A Note: When the optional Auto Sheet Feeder or Tractor 2 Feeder is installed, the maximum width of a cut form is 215 mm (8.5 in.) for manual loading. Page length Maximum 559 mm 559 mm N/A N/A (22.0 in.) (22.0 in.) 152 mm (6.0 in.) Minimum 76 mm (3.0 in.) 76 mm (3.0 in.) 76 mm
  • Lexmark 2481 | User's Guide - Page 114
    See Note (0.0045 in.) 0.114mm See Note (0.0045 in.) Note: Thickness up to 0.512 mm (0.0202 in.) for 2480/2481 printers; up to 0.36 mm (0.015 in.) for 2490/2491 printers. Printable area (cut forms) 6.4 mm min. (0.25 in min.) 76.2 - 279.4 mm ... Narrow (3 - 11 in.) 76.2 - 420 mm ... Wide (3 - 16
  • Lexmark 2481 | User's Guide - Page 115
    7 Troubleshooting and maintenance This section helps you identify printer conditions and problems that you can often correct. When you first recognize a problem, determine whether it is located within the printer, the software application, or an option. For additional assistance and answers to your
  • Lexmark 2481 | User's Guide - Page 116
    these steps: 1 Is power getting to the printer? Make sure: • The power cord is both plugged into a properly grounded outlet and into the printer. • The other items plugged into the same power source are operating. • The power source cannot be turned Off by a wall switch. 112 Troubleshooting
  • Lexmark 2481 | User's Guide - Page 117
    preset to 1. (The knob is located on the ribbon cartridge.) When print becomes light, turn the knob from 1 to 2 to increase darkness of print. Ribbon density control knob Ribbon advance knob Troubleshooting 3 Is paper jamming the printer? See "Clearing paper jams" on pag e126 for information
  • Lexmark 2481 | User's Guide - Page 118
    the problem is in the printer cable or your computer. d Run the test procedures for your computer. For more information, refer to your computer's operator manual. 9 If a software application does not run correctly on the printer, does a different software application run correctly? Troubleshooting
  • Lexmark 2481 | User's Guide - Page 119
    printer driver for your software application. For more information, see "Setting up your Windows and DOS application software" on pag e17. • You selected the appropriate emulation mode for your printer. information, see "Locking/unlocking the operator panel" on pag e30. 115 Troubleshooting
  • Lexmark 2481 | User's Guide - Page 120
    software/driver problems. To enter trace mode: 1 Make sure paper and the ribbon cartridge are installed 2 Turn the printer Off. 3 Press and hold Tractor while you turn the printer On. 4 Release Tractor when the lights go out. 5 Turn the printer Off and back On to exit this mode. 116 Troubleshooting
  • Lexmark 2481 | User's Guide - Page 121
    Interrupting or stopping the printer test To interrupt the Printer Test: 1 Press Start/Stop. The test stops after a complete line of characters has printed. 2 Press Start/Stop to continue the test sample. To stop the Printer Test, turn the printer Off. 117 Troubleshooting
  • Lexmark 2481 | User's Guide - Page 122
    . 5 Make sure the carrier packing tape has been removed. 6 With the printer On, run the Printer Test. See "Testing the printer" on pag e116. 7 If the Printer Test fails, call for service. Note: If the printer is not beeping, there is a power supply problem. Call for service. Troubleshooting 118
  • Lexmark 2481 | User's Guide - Page 123
    power On sequence, verify you are holding the correct button. 3 Power printer Off and back On with no buttons held down. 4 If error continues, call for service. Insure Tractor 2 option is install correctly. For instructions, see the Tractor 2 manual that came with your option. Troubleshooting 119
  • Lexmark 2481 | User's Guide - Page 124
    printer Off. 2 Turn the printer back On. If the same symptom occurs, contact your service representative. Note: If you need help in locating the nearest service representative, visit the Lexmark Web site at www.lexmark Blinking Blinking On Blinking Blinking Blinking Blinking Troubleshooting 120
  • Lexmark 2481 | User's Guide - Page 125
    United States are: • Code page: 437 • Character Set: 1 • Form length: 11" To change the defaults: 1 Make sure paper and the ribbon cartridge are installed. 2 Turn the printer and hold Tear Off + Load/Unload while you turn the printer On. 7 Continue holding these buttons until the carrier moves.
  • Lexmark 2481 | User's Guide - Page 126
    12" To change the defaults: 1 Make sure paper and the ribbon cartridge are installed. 2 Turn the printer Off. 3 Open the ribbon access cover. 4 Move the printhead toward 6 Press and hold Tear Off + Tractor while you turn the printer On. 7 Continue holding these buttons until the carrier moves. Note:
  • Lexmark 2481 | User's Guide - Page 127
    sure continuous forms are loaded in your printer. 1 Make sure the default macro is set to disabled. For help, see "Entering Setup mode" on page 90. 2 Turn the printer Off. 3 Open the Operator panel cover to access layer 2. 4 Press and hold Pitch while turning On the printer. 123 Troubleshooting
  • Lexmark 2481 | User's Guide - Page 128
    Micro ↓ to select the best alignment by number or keep the current value. b Press Set TOF to save your selection. After making your selection, the printer prints a single row showing the current alignment setting. 124 Troubleshooting
  • Lexmark 2481 | User's Guide - Page 129
    c The printer automatically starts printing the alignment bars for NLQ (Near-LetterQuality). NLQ alignment bars Current 01 value The current value is the number printed below the bars. 125 Troubleshooting
  • Lexmark 2481 | User's Guide - Page 130
    current value. After making your selection, the printer prints a single row showing the current alignment setting. jams. Cut form jams 1 Turn the printer Off. 2 Set the forms thickness lever to the sheet of paper from the front of the printer. 5 Remove the ribbon access cover to clear any torn
  • Lexmark 2481 | User's Guide - Page 131
    thickness lever to position 7. 4 Tear the continuous forms off at the perforation line before the forms enter the printer. 5 If using the tractor in the push position, open the front cover. (Skip this step if you are torn perforation strips or bits of paper from the paper path. 127 Troubleshooting
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    the problem. If the suggested action does not correct the problem, contact your service representative. Printer problems Problem Probable cause Action Printer goes paper particles are Remove the ribbon cartridge stuck to the ribbon and check the ribbon surface. surface. Troubleshooting 128
  • Lexmark 2481 | User's Guide - Page 133
    light?" on pag e113 for more information. • Ribbon is worn; replace the ribbon cartridge. Printhead is not working. • Run the Printer Test. See "Testing the printer" on page 116. • Contact your service representative. Forms are smudged or . printing is too dark Forms thickness lever is incorrect
  • Lexmark 2481 | User's Guide - Page 134
    . • Contact your service representative. Forms thickness lever is incorrect for the type of paper you have loaded. Reset the forms thickness lever. See "Setting the forms thickness lever" on page 44. Software application problem. Refer to your software application manual. Troubleshooting 130
  • Lexmark 2481 | User's Guide - Page 135
    the tractor or paper guide. Graphics do not print. Software application problem. • Refer to your software application manual. • Make sure the correct printer driver is selected. Line spacing software is using bitmapped (graphic) fonts. If possible, select resident fonts. Troubleshooting 131
  • Lexmark 2481 | User's Guide - Page 136
    . Adjust tractors or paper guides and the paper. See "Aligning the left margin" on page 77. Problem with the software Refer to your software application. application manual. A printhead jam caused by • Make sure the ribbon the ribbon or a paper jam. cartridge is correctly installed. • Clear
  • Lexmark 2481 | User's Guide - Page 137
    down on the carrier. • Adjust the ribbon density control knob. See "Is print too light?" on page 113 for more information. • Printer ribbon is out of ink. Replace the ribbon cartridge. See "Removing the ribbon cartridge" on page 142. Printing is unstable; wrong • If you are using a • Make sure the
  • Lexmark 2481 | User's Guide - Page 138
    Printer problems Problem Printer does not feed paper. Cannot Load" on page 97 for more information. The right paper guide is not set correctly for your paper width. Adjust the right paper guide. The paper select lever is in the wrong position. • and rubber tractor stop. Troubleshooting 134
  • Lexmark 2481 | User's Guide - Page 139
    Printer problems (continued) Problem Probable cause Action Paper bin and install paper that has a lower weight. See the optional Auto Sheet Feeder manual for recommended paper weights. Paper sheets seem to hold together at the bottom edge. Feeder rollers" on page 143. Troubleshooting 135
  • Lexmark 2481 | User's Guide - Page 140
    Printer problems (continued) Problem Probable cause Action Paper jam not correctly installed. Feeder, and then reinstall it. The paper guide is too far to the right. Move the paper guide to the left. The continuous forms were not moved to the thickness lever" on page 44. Troubleshooting 136
  • Lexmark 2481 | User's Guide - Page 141
    Printer problems (continued) Problem Probable cause Action Paper fed from the Auto Sheet Feeder is skewed in the printer. The left and right paper guides are not correctly adjusted. Adjust the left and right paper guides Auto Sheet Feeder manual for recommended paper Troubleshooting 137
  • Lexmark 2481 | User's Guide - Page 142
    Printer problems (continued) Problem Probable cause Action The Auto Sheet Feeder feeds paper at an incorrect rate. The weight of the paper is too great. Remove all paper from the Auto Sheet Feeder and use paper that has a lower weight. See the optional Auto Sheet Feeder manual Feeder manual for
  • Lexmark 2481 | User's Guide - Page 143
    Printer problems (continued) Problem Probable cause The printer does not feed from the Tractor 2 Feeder. You are trying to print continuous forms and the paper select lever For help, refer to the documentation shipped with your option. See"Setting Top-Of-Form" on page 81. Troubleshooting 139
  • Lexmark 2481 | User's Guide - Page 144
    Printer cable problem. Software application problem. Port being used is not selected. Action Set both the printer and computer power switches Off. Make sure the printer which printer cable to use. Refer to your software application manual. Make sure you have selected the correct printer driver. See
  • Lexmark 2481 | User's Guide - Page 145
    Problem Printer power switch is On, but Power light is Off. Printer alarm sounds. The optional Auto Sheet Feeder or Tractor 2 Feeder is noisy. Printing speed becomes slower. Probable cause Printer is not , for example) and the amount and density of graphics being printed. Troubleshooting 141
  • Lexmark 2481 | User's Guide - Page 146
    cover: Clean the outside of the printer with a damp cloth and mild soap. Do not use any spray-type or chemical cleaners anywhere on your printer. Do not put any liquids or spray near the air vents. For stubborn ink stains on the cover, use a commercial mechanic's hand cleaner. 142 Troubleshooting
  • Lexmark 2481 | User's Guide - Page 147
    Cleaning the Auto Sheet Feeder rollers 1 Remove all paper from the printer. 2 Turn the Auto Sheet Feeder upside down and place it on a flat surface. 3 Clean the two paper-guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth. You can rotate one
  • Lexmark 2481 | User's Guide - Page 148
    Troubleshooting 144
  • Lexmark 2481 | User's Guide - Page 149
    Federal Communications Commission (FCC) statement The Lexmark Forms Printer 2480, 2481, 2490, and 2491 not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However your printer or a service representative for additional suggestions. 145
  • Lexmark 2481 | User's Guide - Page 150
    voltage limits. A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. 146
  • Lexmark 2481 | User's Guide - Page 151
    power generation. Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are by up to 50 percent. Lexmark is proud to be a participant in this program. As an Energy Star Partner, Lexmark International, Inc. has determined
  • Lexmark 2481 | User's Guide - Page 152
    or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious
  • Lexmark 2481 | User's Guide - Page 153
    conformità a severi standard di sicurezza e per l'utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l'utilizzo di parti di ricambio di altri
  • Lexmark 2481 | User's Guide - Page 154
    cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. Veiligheidsvoorschriften • Zorg ervoor
  • Lexmark 2481 | User's Guide - Page 155
    stikkontakt, der er tæt på produktet og som er let tilgængelig. • Service og reparationer, som ikke er beskrevet i brugsanvisningen, skal udføres af en i overensstemmelse med Lexmarks verdensomspændende standarder for sikkerhed. Delenes sikkerhedsfunktioner kan være skjulte. Lexmark påtager sig
  • Lexmark 2481 | User's Guide - Page 156
    rheten av maskinen. • Låt endast utbildad servicepersonal utföra sådan service och sådana reparationer som inte beskrivs i handledningen. • Denna produkt används tillsammans med andra Lexmark-produkter. Säkerhetsegenskaperna för vissa delar är inte helt uppenbara. Lexmark frånsäger sig ansvaret om
  • Lexmark 2481 | User's Guide - Page 157
    korkeat maailmanlaajuiset turvallisuusvaatimukset, kun siinä käytetään tiettyjä Lexmarkin valmistusosia. Joidenkin osien turvallisuusominaisuudet eivät aina ole itsestään selviä. Lexmark ei vastaa muiden kuin alkuperäisten osien käytöstä. Informações de Segurança • Se o produto NÃO estiver marcado
  • Lexmark 2481 | User's Guide - Page 158
    Este produto está projetado, testado e aprovado para satisfazer os padrões globais de segurança para uso de componentes específicos da Lexmark. Os recursos de segurança de alguns componentes podem não ser sempre óbvios. A Lexmark não é responsável pelo uso de outros componentes de substituição. 154
  • Lexmark 2481 | User's Guide - Page 159
    Notices 155
  • Lexmark 2481 | User's Guide - Page 160
    Notices 156
  • Lexmark 2481 | User's Guide - Page 161
    Notices 157
  • Lexmark 2481 | User's Guide - Page 162
    United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer. Lexmark Forms Printers original purchase and this statement to that user. Warranty service The warranty period is 24 months and starts on the date
  • Lexmark 2481 | User's Guide - Page 163
    further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-800-LEXMARK (1-800539-6275), or on the World Wide Web at www.lexmark.com. Free remote technical support is provided for this product throughout its warranty period
  • Lexmark 2481 | User's Guide - Page 164
    for this product under this statement of limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) $5,000 or 2) the amount you paid for the product
  • Lexmark 2481 | User's Guide - Page 165
    panel 25 C change the menu language in setup mode 92 checklist of problems 112 clearing paper jams 123 configuring the printer 18 continuous forms loading 46 D description of printer parts 4 doors 33 drivers 19 E electronic emissions notices 145 Energy Star 147 envelope orientation 77 envelopes
  • Lexmark 2481 | User's Guide - Page 166
    3 printer tests 5 resident fonts 2 ribbon cartridge cleaning 142 manual feed door 7 Micro up/down buttons 25 O offline, setting the printer 28 online, setting the printer 28 operator Top-Of-Form) 25 Start/Stop 24 P padlock 27 paper guides 7 paper jams auto sheet feeder 136 clearing 123, 126
  • Lexmark 2481 | User's Guide - Page 167
    Power light 27 printer driver 19 printer parts forms thickness lever 7 front cover 7 latch 9 manual feed door 7 operator panel 7 paper guides 7 paper select removing 36 R Ready light 27 ribbon cartridge installing 142 ordering 108 replacing 142 running the printer test 116 S safety information 148
  • Lexmark 2481 | User's Guide - Page 168
    /Stop button 24 stopping the printer 29 Supplies ordering 107 T tear bar 9 Tear Off, using 29 testing the printer 116 top cover 7 Top-Of 34 Tractor 2 feeder paper feeding problems 139 tractor mode 30 tractor parts latching levers 33 locking levers 33 pins 33 Troubleshooting 111 type style sample 10
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Lexmark Forms Printer 2400 Series
User’s Guide