Lexmark 854e User's Guide

Lexmark 854e - X MFP B/W Laser Manual

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  • Lexmark 854e | User's Guide - Page 1
    X850e, X852e, X854e User's Guide January 2006 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550
  • Lexmark 854e | User's Guide - Page 2
    send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer
  • Lexmark 854e | User's Guide - Page 3
    or repairs, other than those described in the operating instructions, to a professional service person. CAUTION: This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be
  • Lexmark 854e | User's Guide - Page 4
    Contents Chapter 1: Learning about the MFP 8 Identifying the MFP ...8 Using the scanner ...8 Configured models ...10 Understanding the MFP control panel ...11 Using the LCD touch-screen buttons ...17 Menus ...23 Chapter 2: Copying ...24 Quick copy ...24 Multiple page copying ...24 Using the flatbed
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    Contents Creating an e-mail shortcut ...35 Creating an e-mail profile ...36 Canceling an e-mail ...36 E-mail options ...36 E-mail server setup ...38 Address book setup ...38 Chapter 4: Faxing ...39 Sending a fax ...39 Using fax destination shortcuts ...40 Using the address book ...40 Sending faxes
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    74 Chapter 8: Understanding paper and specialty media guidelines 75 Supported print media ...75 Selecting print media ...82 Storing print 9: Installing options 89 Accessing the MFP system board ...90 Installing a printer memory card ...92 Installing a flash memory or firmware card ...93 Installing
  • Lexmark 854e | User's Guide - Page 7
    Contents Chapter 13: Troubleshooting 136 Understanding MFP messages ...136 Online technical support ...136 Checking an unresponsive MFP ...136 Printing multiple language PDFs ...136 Solving printing problems ...137 Solving copy quality problems ...139 Solving scan quality problems ...139 Solving
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    1 Learning about the MFP Identifying the MFP For more information about installing input options, see Installing and removing options or the instructions that came with the option. CAUTION: The MFP weighs approximately 154 lbs (70kg). Lifting the MFP safely requires four people. CAUTION: Do not set
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    Learning about the MFP • Scan documents and send them to another printer (PDF by way of FTP). Automatic document feeder and flatbed Note: Color documents can be scanned to a PC, e-mail address, or an FTP destination. Printed
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    Learning about the MFP Configured models The following illustrations show a standard MFP and an MFP with a duplex unit and a 500-sheet drawer. Other print media handling options are also available. Standard Fully configured Scanner Control panel Standard output bin Duplex unit Multipurpose
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    settings can be changed several ways: through the MFP control panel, the software application in use, the print driver, MarkVision™ Professional, or Web pages. Settings changed from the application or print driver apply only to the job being sent to the MFP. Changes made to print, fax, copy, and
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    number is deleted by pressing Backspace numerous times. Within the Fax Destination List, press Backspace to delete the right-most digit of a number entered manually. It also deletes an entire shortcut entry. Once an entire line is deleted, another press of Backspace causes the cursor to move up one
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    Callout 10 11 Learning about the MFP Control panel item Asterisk (*) USB Direct interface Function * is used as part of a fax number or as an alphanumeric character. The host Universal Serial Bus (USB) direct interface on the control panel is used to plug in a USB flash memory device and print
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    or Busy. Shows MFP conditions such as Toner Low. Shows intervention messages to give instructions on what the user should do so the MFP can continue processing, such as Close door or insert toner cartridge. Status/Supplies Appears on the LCD whenever the MFP status includes a message requiring
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    Held Faxes if in access the list of held faxes, touch this button. Manual Mode) Search Held Jobs Held Jobs To search on any of the following items • Bookmark container or job names • USB container or job names for supported extensions only To open a screen containing all the held jobs containers.
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    column. For illustrations of the up and down arrow buttons, see Information on touch-screen buttons. To cancel a job, see the Canceling a print job for instructions. Understanding the MFP control panel 16
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    Learning about the MFP Using the LCD touch-screen buttons The following section provides information on navigating through several screens. Only a few are chosen to demonstrate the use of the buttons. Sample screen one Copy from Letter (8.5 x 11 in.) Copy to Letter (8.5 x 11 in.) Plain Paper Scale
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    Learning about the MFP Button Button name Right scroll increase button Function or description Touch the right scroll increase button to scroll to another value in increasing order. Left arrow button Touch the left arrow button to scroll left to: • Reach a decreased value shown by an
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    Sample screen two Learning about the MFP Unknown paper size. Copy from: Letter (8.5 x 11 in.) Legal (8.5 x 14 in.) Executive (7.25 x 10.5 in.) Folio (8. 5 x 13 in.) Statement (5.5 x 8.5 in.) A4 (210 x 297 mm) Cancel Job Continue Information on touch-screen buttons Button Button name Down
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    Learning about the MFP Button Button name Selected radio button Function or description This is a selected radio button. Touch a radio button to select it. The radio button changes color to show it is selected. In Sample screen two, the only paper size selected is Letter. Cancel Job Continue
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    Button Done Back Learning about the MFP Button name Select Done Back Function or description Touch to select a menu. The next screen appears showing menu items. Touch to select a menu item. The next screen appears showing values. Allows specifying that a job is finished. For example, when
  • Lexmark 854e | User's Guide - Page 22
    Features Learning about the MFP Feature Menus Æ Settings Æ Copy Settings Æ Number of Copies Feature name Menu trail line Attendance message alert Description A line is located at the top of each menu screen. This feature acts as a trail. It gives the exact location within the menus. Touch any
  • Lexmark 854e | User's Guide - Page 23
    index and the menus and items available under each menu. For more information about menus and menu items, see the Menus and Messages Guide on the Software and Documentation CD. Paper Menu Reports Network/Ports Settings Manage Shortcuts Calibrate Touch Screen ? Back Paper Menu Default Source Paper
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    copy quality problems Quick copy 1 Place the original document face up in the ADF or face down on the flatbed. Adjust the paper guides when using support person for access. Multiple page copying 1 Place the original document face up in the ADF or face down on the flatbed. Adjust the paper guides
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    size of paper that you would like to copy onto that is not normally in the MFP paper trays, you can select MP Feeder, and manually send the type of paper you want through the MP feeder. • When using Auto Match, the MFP will match the size of the original document
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    multiple scanning jobs into a single job. • Custom Job is not supported on all models. • Separator Sheets-Places a blank piece of paper photographs or graphics, such as those printed on a laser printer, or pages from a magazine or newspaper. • Advanced guides. Copying from one size to another 26
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    show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Copy from:, and then Note: If you do not see Transparency as an option, speak with your system support person. 6 Touch Copy It. Copying to letterhead 1 Place your original document in
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    ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Copy from:, and then identify the ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Copy From, and then touch
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    Note: Touching Copy To or Copy From after setting Scale manually will turn the scale value back to Auto. 5 Touch the paper based on its size. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Options such as documents printed on a laser printer, or pages from a magazine or newspaper
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    show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Options. 5 Touch Separator the ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Make your duplex choice. 5 Touch Options
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    ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Options. 5 Touch the button the ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Options. 5 Touch Custom Job. 6
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    the MFP copy quality. For additional information or to solve copy problems, see Solving copy quality problems. Question When should I use Text mode? When should I halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper. Photograph mode
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    the Configuration tab on the Web page. For more information or detailed instructions, select one of the following: Entering an e-mail address Using a document in the ADF face up or on the flatbed face down. Adjust the paper guides when using the ADF. 2 Touch E-mail on the home screen. 3 Enter the
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    in the ADF face up or on the flatbed face down. Adjust the paper guides when using the ADF. 2 Touch E-mail on the home screen. 3 Touch original document in the ADF face up or on the flatbed face down. Adjust the paper guides when using the ADF. 2 Touch Held Jobs on the home screen. 3 Touch Profiles
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    original document in the ADF face up or on the flatbed face down. Adjust the paper guides when using the ADF. 2 Touch E-mail on the home screen. 3 Enter an e- If you do not have an ID and password, get one from your system support person. 3 Click E-mail Destination Setup. 4 Enter a unique name for
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    the original document in the ADF face up. Labels on the ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch E-mail on the home screen. 4 Enter the recipient's e-mail address. To create a group of recipients, touch Next number, and enter the next recipient's e-mail
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    it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. Note: Scan Preview is not supported on all models. Edge Erase-Eliminates smudges or information around the edges of your document. You can choose to eliminate an equal area around all
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    E-mail E-mail server setup For e-mail to operate, it must be turned on in the MFP configuration and have a valid IP address or gateway address. To set up the e-mail function: 1 Open your Web browser. In the address line, enter the IP address of the MFP you want to configure using the format: http://
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    4 Faxing Note: Faxing is not supported on all models. The fax function lets you scan Fax setup Solving fax quality problems Viewing a fax log Sending a fax There are two ways to send a fax: enter the number using a numeric keypad or use a shortcut number. Use the instructions below to send a fax
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    based on its size. 2 Adjust the paper guides. 3 Press # followed by the shortcut number book feature is not enabled, contact your system support person. 1 Place your original document in the function from your computer, you must use the PostScript printer driver for your MFP. 3 Choose the Paper tab,
  • Lexmark 854e | User's Guide - Page 41
    . If you do not have an ID and password, get one from your system support person. 3 Click Fax Shortcut Setup. 4 Enter a unique name for the shortcut, ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Fax on the home screen. 4 Enter the recipient's fax number.
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    image before it is included in the fax. When a page is scanned, the scanning is paused and a preview image appears. Note: Scan Preview is not supported on all models. Edge Erase-Eliminates smudges or information around the edges of your document. You can choose to eliminate an equal area around all
  • Lexmark 854e | User's Guide - Page 43
    the ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Fax on the home screen. 4 Enter the fax number. 5 Touch the ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Fax on the home screen. 4 Enter the fax number. 5 Touch Options
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    may improve the MFP fax quality. For additional information or to solve copy problems, see Solving fax quality problems. Question Tip When should I use Text mode? • Text mode should for faxing photos printed on a laser printer or taken from a magazine or newspaper. Canceling an outgoing fax 44
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    panel to set your basic fax information. Select one of the following to find the instructions for the method you want to use. Performing manual fax setup Performing browser fax setup Performing manual fax setup 1 Touch the Menus button on the home screen. 2 Touch Settings. 3 Touch Fax Settings
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    Faxing 4 Click Configuration. If you are changing fax modes, you must click Submit before you can access the configuration page. Note: During MFP power up, if the print server is configured to use Network Time Protocol (NTP) time, the current date and time are provided. However, you must set the
  • Lexmark 854e | User's Guide - Page 47
    printer. Sending a document to an FTP server is similar to sending a fax. The difference is that you are sending the information over your network instead of the phone line. For more information or detailed instructions based on its size. 2 Adjust the paper guides. 3 Touch FTP on the home screen. 4
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    If you do not have an ID and password, get one from your system support person. 3 Click FTP Shortcut Setup. 4 Enter the appropriate information into the fields ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch FTP on the home screen. 4 Enter the FTP site. 5 Touch
  • Lexmark 854e | User's Guide - Page 49
    is included in the FTP file. When the first page is scanned, the scanning is paused and a preview image appears. Note: Scan Preview is not supported on all models. Edge Erase-Eliminates smudges or information around the edges of your document. You can choose to eliminate an equal area around all
  • Lexmark 854e | User's Guide - Page 50
    , business graphics, and brochures. When should I use Photo mode? Photo mode should be used when the original is composed mostly of photos printed on a laser printer or taken from a magazine or newspaper. FTP tips 50
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    profile name. The profile name is the name that will appear on the Scan Profile list on the MFP control panel. 7 Click Submit. 8 Review the instructions on the Scan to PC screen. A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready
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    Scanning to a PC or USB flash memory device Understanding scan to PC options To change the options for the scan to PC Profile, you must click the Quick Setup box, and select Custom. Quick Setup lets you select preset formats or customize your scan job settings. You can select: Custom Text - BW PDF
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    up or on the flatbed face down. Adjust the paper guides when using the ADF. 2 Insert the USB flash memory scanning quality. For additional information, see Solving scan quality problems. Question Tip When should I use Text mode? • printer or taken from a magazine or newspaper. Scanning to a
  • Lexmark 854e | User's Guide - Page 54
    the online Help for more information. To support all the MFP features, use the Lexmark custom drivers supplied with the MFP. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from the Lexmark Web site. To print a job from a typical
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    with the USB 2.0 standard. • Support the Full-Speed standard as well. Devices only supporting USB low speed capabilities are not supported. • Use the FAT file when the MFP is busy printing other jobs, the message Printer Busy appears. Select Continue, and your job prints after the other jobs finish
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    Computer icon. Note: If you do not have the My Computer icon, select Start Æ Settings Æ Control Panel, and then go to step 4. 3 Double-click the Printers icon. A list of available printers appears. 4 Double-click the printer you selected when you sent the job. A list of print jobs appears in the
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    for your selected MFP appears in the dock. 1 Open Applications Æ Utilities, and then double-click Print Center or Printer Setup. 2 Double-click the MFP you are printing to. 3 In the printer window, select the print job you want to cancel, and then press Delete. Printing the menu settings page You
  • Lexmark 854e | User's Guide - Page 58
    : If you have difficulty finding Print and Hold Æ Confidential Print, click Help, see the topic Confidential Print or Print and Hold, and then follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to the MFP. Go to the MFP when you are ready to retrieve your confidential print
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    Printing 4 Enter a User Name and PIN. 5 Send your job to the MFP. Go to the MFP when you are ready to retrieve your confidential print job, and follow the At the MFP steps. At the MFP 1 Touch Held jobs on the home screen. 2 Touch your user name. Note: A maximum of 500 results can be displayed for
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    : If you have difficulty finding Print and Hold Æ Held Jobs, click Help, and see the topic Held Jobs or Print and Hold, then follow the driver instructions. 4 Select the type of held job you want, and then send your job to the MFP. Go to the MFP when you are ready to
  • Lexmark 854e | User's Guide - Page 61
    (or Options, Printer, or Setup, depending on the application) to view the MFP driver settings. c Click the Paper tab. A paper tray list will appear. d Select the tray containing the specialty media. Note: If you have difficulty, click Help, and then follow the driver instructions. e f g Mac OS
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    Printing Loading standard or optional 500-sheet trays Your MFP has two 500-sheet standard trays. You may have also purchased an optional 2x500-sheet drawer which has two additional 500-sheet trays. Print media is loaded into all the 500-sheet trays the same way. Note: The steps for loading the
  • Lexmark 854e | User's Guide - Page 63
    the outside of the tray. 3 Squeeze the front guide tab, and slide the guide to the correct position for the media size you are loading. 4 Flex the Make sure the print media is below the max fill line on the rear guide. Overloading may cause jams. Loading standard or optional 500-sheet trays 63
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    Printing 6 Squeeze the side guide tab, and slide the guide until it lightly rests against the edge of the media. 7 Insert the tray. Loading standard or optional 500-sheet trays 64
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    Printing Setting the Paper Type and Paper Size After setting the Paper Type and Paper Size to the correct values for the type and size used in the trays, then any trays containing the same size and type are automatically linked by the MFP. Note: If the media size you are loading is the same media
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    can hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray. The multipurpose feeder can hold approximately: • 100 sheets of 75 g/m2 (20 lb) paper • 10 envelopes • 75
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    tray extension out. Note: Do not place objects on the multipurpose feeder. Also, avoid pressing down or applying excessive force on it. 3 Slide the width guides to the outside of the feeder. 4 Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease
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    5 Load the media in the feeder. Note: Make sure the print media is below the max fill line. Overloading may cause jams. 6 Slide the width guides until they lightly rest against the edge of the media. 7 Set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and
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    and an 1150-sheet tray. Although the trays are different in appearance, they both load the same way. 1 Pull out the tray. 2 Squeeze the front guide tab, and slide the guide to the correct position for the size media you are loading. Loading the 2000-sheet dual input trays 69
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    print media in the tray with the print side up. Note: Make sure the print media is below the max fill line on the rear guide. Overloading may cause jams. 5 Insert the tray into the MFP. Loading the 2000-sheet high capacity feeder The high capacity feeder can hold 2000 sheets
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    Printing 2 If loading print media with a different width or length, adjust the width and length guides. 3 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level
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    Printing Loading Letter or A4 size print media in the short-edge feed orientation For the MFP to recognize Letter or A4 size print media loaded in the short-edge feed orientation, Short-edge Printing must be enabled. 1 Make sure the MFP is off. 2 Press and hold the keypad buttons 2 and 6 while you
  • Lexmark 854e | User's Guide - Page 73
    Printing 2 Click Configuration. 3 Click PAPER MENU. 4 Click CUSTOM NAMES. 5 Define one or more custom names. For example, you could enter names such as "Short-edge Letter" or "Yellow Glossy." 6 Click Submit. Linking trays Tray linking enables the automatic linking feature for trays when you load the
  • Lexmark 854e | User's Guide - Page 74
    Printing Identifying and linking output bins There is one standard output bin on all MFP models. If you need additional output capacity, the optional finisher provides up to 3500 sheets of additional output capacity. The following table provides information on output bin capacities. Output bin
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    • Storing print media • Avoiding jams For more details about the types of paper and specialty media your MFP supports, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com. We recommend that you try a limited sample of any paper or specialty media you are considering
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    (option) 500-sheet standard output bin 300-sheet second exit output bin2 Understanding paper and specialty media guidelines Print media sizes(continued)  - indicates support Print media size Dimensions JIS B4 257 x 364 mm (10.1 x 14.3 in.)      JIS B5 182 x 257 mm (7.17 x 10.1 in
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    Understanding paper and specialty media guidelines Media sizes supported in the finisher Size Standard* Bin 1 Offset Staple Punch A3  A4  A5 *          Bin 2 Offset Staple                   Punch          Supported print media 77
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    Long-edge Short-edge or Long-edge Short-edge Long-edge Short-edge Short-edge Short-edge Short-edge Long-edge Long-edge Size supports duplex DL Envelope Landscape Long-edge C5 Envelope Landscape Long-edge Other Envelope Portrait Short-edge 1 Feed orientation indicates how the MFP will
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        Bond            Envelope    Letterhead            Preprinted            Colored paper            1 This MFP is intended for occasional paper label printing only. Supported print media 79
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    Index Bristol Tag Cover 199 g/m2 (110 lb) 203 g/m2 (125 lb) 216 g/m2 (80 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) Labels4 Paper 180 g/m2 (48 lb bond) Integrated forms Pressuresensitive area 36 lb bond) 60 to 105 g/m2 (16 to 28 lb bond)3 Supported print media 80
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    paper and specialty media guidelines Media weights supported in the finisher Finisher media weight Bin bond) 203 g/m2 (125 lb bond) 216 g/m2 (80 lb bond) Not recommended Transparencies Laser printer 138 to 146 g/m2 37 to 39 lb bond) Not recommended Integrated forms Pressure sensitive 140 to
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    printers. When loading paper, note the recommended print side on the paper package, and load paper accordingly. For detailed tray loading instructions & Label Guide available on the Lexmark Web site at www.lexmark.com/ . Excessive curl can cause paper feeding problems. Curl can occur after the paper
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    a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as part forms or documents Selecting paper Proper paper loading helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print quality: • Always use
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    setting when using a source that does not support auto size sensing. • Do not remove trays "Paper Menu" in the Menus and Messages Guide located on the Software and Documentation CD for inks designed for use in xerographic copiers. The ink must is acceptable for laser printers. Page orientation is
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    driver or from MarkVision™ Professional to avoid damaging the MFP. • Use transparencies designed specifically for laser printers Label Guide, which is available on the Lexmark Web site at www.lexmark. . See Loading the multipurpose feeder for instructions on loading envelopes. When printing on
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    use with laser printers, except for Guide available on the Lexmark Web site at www.lexmark.com/publications. After printing approximately 10,000 pages of labels (or each time you replace the toner cartridge cause feeding problems. • Do in.) strip on the leading and driver edge, and use a non-oozing
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    Stock from the operator panel, from the MFP driver, or from MarkVision Professional. Set the Paper Weight the following guidelines to avoid paper feeding problems and uneven print quality. • For best card stock) to help ensure trouble-free printing. See Supported print media for more information.
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    an acceptable environment. See Storing print media. • Do not remove trays during a print job. • Push all trays in firmly after loading them. • Make sure the guides in the trays are properly positioned for the size of print media you have loaded. Make sure the
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    . You can customize the MFP memory capacity and connectivity by adding optional cards. The instructions in this section help you install any of the following options: • Memory cards - Printer memory - Flash memory • Firmware cards - Bar Code - Forms - IPDS and SCS/TNe - PRESCRIBE - PrintCryption
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    Installing options Accessing the MFP system board You must access the MFP system board to install printer memory, flash memory, or an option card. CAUTION: Turn the MFP off, and unplug the power cord before continuing. 1 Loosen the screws on the access
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    Installing options Use the illustration to locate the connector for the option you want to install. Option card connector Flash memory or firmware card connectors Printer memory card connector Accessing the MFP system board 91
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    memory card Complete the following instructions to install a printer memory card. Note: Memory cards designed for other Lexmark printers may not work with your MFP. 1 Remove the system board access panel. (See Accessing the MFP system board.) 2 Push open the latches on both ends
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    Installing options Installing a flash memory or firmware card Note: Flash memory and firmware cards designed for other Lexmark printers may not work with your MFP. 1 Remove the system board access panel. (See Accessing the MFP system board.) 2 Unpack the flash memory or firmware card.
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    Installing options Installing an option card Warning: Option cards are easily damaged by static electricity. Touch something metal such as the MFP frame before you touch a memory card. Note: You need a small Phillips screwdriver to attach the option card to the system board. 1 Remove the system
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    Installing options Replacing the access panel After you have installed options on the MFP system board, follow these steps to reattach the access panel. 1 Align the tabs on the right side of the access panel with the slots on the MFP. 2 Slide the panel to the right and towards the MFP. 3 Tighten the
  • Lexmark 854e | User's Guide - Page 96
    to designate a key operator to do the setup and maintenance of the MFP. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the
  • Lexmark 854e | User's Guide - Page 97
    Maintaining the MFP Determining the status of supplies Copy Fax E-mail FTP Status/ Supplies Ready. 88 Toner low. Touch any button to begin. Menus The MFP control panel alerts you once a supply item or maintenance is required. The Print status message bar at the bottom of the touch screen
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    Menus and Messages Guide on the Software and cartridge to redistribute any remaining toner. See Ordering a toner cartridge or photoconductor for more information. Multipage Print; touch the Menus button Æ Printer paper. Use your software application or MFP driver to send a Verify Print job. Lets
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    door for more information. • If Staple Alarm is set to Single, the MFP stops printing, and the Load Staples message appears. Install a new staple cartridge, or press Go to clear the message and continue printing. • If Staple Alarm is set to Continuous, the MFP displays the Load Staples message and
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    Maintaining the MFP Cleaning the flatbed and backing material 1 Open the document cover. 2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%). 3 Wipe the flatbed and backing material by moving the cloth or swab from side to side. Backing material Flatbed 4 Close the document
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    11 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, you must clear
  • Lexmark 854e | User's Guide - Page 102
    Clearing jams Access doors and trays The following illustrations show the areas where jams may occur. E A D B C K Trays 1-4 H G F J Access doors and trays 102
  • Lexmark 854e | User's Guide - Page 103
    , and adjust the guide. As directed by the message, check area F, G, or H, then remove the jam. Remove the staple cartridge, then remove any in the message indicates the jam location. Note: The following clearing jam instructions may seem out of sequence. However, they have been grouped to help
  • Lexmark 854e | User's Guide - Page 104
    Clearing jams 5 Touch Continue. 24x Jams Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas: 1 Open the tray. If necessary, remove the tray from the MFP. 2 Remove the media from the MFP tray slot. Clearing jams 104
  • Lexmark 854e | User's Guide - Page 105
    Clearing jams 3 Remove any crumpled paper from the tray. 4 Insert the tray into the MFP. 5 Touch Continue. Clearing the 2000-sheet high capacity feeder (Tray 5) 1 If necessary, close the multipurpose feeder. 2 Slide the high capacity feeder away from the MFP. 3 Raise the top door, and lift the jam
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    4 Remove the jammed paper. Clearing jams 5 Close the jam access cover and top door. Clearing jams 106
  • Lexmark 854e | User's Guide - Page 107
    Clearing jams 6 Slide the feeder firmly against the MFP. 7 Touch Continue. Clearing jams 107
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    Clearing jams 200-202 Jams 1 Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the MFP might be hot. 2 Pull the print media up and toward you. Warning: If the print media does not move immediately when you pull, stop pulling. Push down and pull the green lever to
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    Clearing jams 203 Jam 1 Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the MFP might be hot. 2 Open Door E by pushing the release latch and lowering the door. Clearing jams 109
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    3 Pull the print media up. Clearing jams 4 Close Door E. 5 Close Door A. 6 Touch Continue. Clearing jams 110
  • Lexmark 854e | User's Guide - Page 111
    Clearing jams 230 Jam 1 Open Door D by the duplex rear door. 2 Remove the jammed media. D 3 Close Door D. Clearing jams 111
  • Lexmark 854e | User's Guide - Page 112
    Clearing jams 4 Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the MFP might be hot. 5 Open Door E by pushing the release latch and lowering the door. Clearing jams 112
  • Lexmark 854e | User's Guide - Page 113
    6 Pull the print media up. Clearing jams 7 Close Door E. 8 Close Door A. 9 Touch Continue. Clearing jams 113
  • Lexmark 854e | User's Guide - Page 114
    Clearing jams 231 Jam 1 Open Door D by the duplex rear door. 2 Remove the jammed media. D 3 Close Door D. Clearing jams 114
  • Lexmark 854e | User's Guide - Page 115
    Clearing jams 4 Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the MFP might be hot. 5 Pull the print media up. Warning: If the print media does not move immediately when you pull, stop pulling. Pull the green lever to make it easier to remove the media. Make
  • Lexmark 854e | User's Guide - Page 116
    Clearing jams Clearing Area B 1 If the MFP is configured with a 2000-sheet high capacity feeder, slide the feeder away from the MFP. Clearing jams 116
  • Lexmark 854e | User's Guide - Page 117
    2 Open Door B. Clearing jams 3 Remove the jammed media. 4 Close Door B. Clearing jams 117
  • Lexmark 854e | User's Guide - Page 118
    Clearing jams 5 Slide the feeder firmly against the MFP. 6 Touch Continue. Clearing jams 118
  • Lexmark 854e | User's Guide - Page 119
    Clearing jams Clearing Area C 1 If the MFP is configured with a 2000-sheet high capacity feeder, slide the feeder away from the MFP. 2 Open Door C. Clearing jams 119
  • Lexmark 854e | User's Guide - Page 120
    3 Remove the jammed media. Clearing jams 4 Close Door C. 5 Slide the feeder firmly against the MFP. 6 Touch Continue. Clearing jams 120
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    Clearing jams 280-288 Jams These are finisher jams. Follow the appropriate instructions to clear a jam in the finisher. Clearing Area F 1 Lift the bridge unit assembly door. 2 Remove the jammed media. 3 Close the door. 4 Touch Continue. Clearing jams 121
  • Lexmark 854e | User's Guide - Page 122
    Clearing Area G 1 Open the finisher door. Clearing jams 2 Remove the jammed media, as indicated on the operator panel. 3 Close the door. 4 Touch Continue. Clearing Area H 1 Lift Door H. 2 Remove the jammed media. 3 Close the door. 4 Touch Continue. Clearing jams 122
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    staples are jammed in the stapler. This requires removing the staple cartridge holder from the MFP. 1 Check that the machine stops operations, and open Door G (front door) of the finisher. 2 Hold the lever on the staple cartridge holder, and move the holder to the right (towards you). 3 Firmly
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    sheet of staples. Discard the entire sheet. 5 Remove any loose staples from the staple guard. 6 Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed in the entry throat. 7 Press down on the staple guard until it snaps securely into place. 8 Push
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    Clearing jams Clearing ADF Jams 290, 291, 292, and 294 Jams 1 Remove all original documents from the ADF. 2 Lift the ADF cover latch. 3 Open the ADF cover. Paper advance wheel 4 Raise the sheet guard. 5 Turn the paper advance wheel to the left to remove any jammed pages. Paper advance wheel 6
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    Clearing jams 7 Open the document cover, and remove any jammed pages. 8 Close the document cover. 9 Touch Continue. 293 Jam A 293 jam indicates the MFP was sent a scan job, but found no original document in the ADF. To resolve a 293 Jam: • Touch Continue if no scan job is active when the attendance
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    12 Administrative support Adjusting control panel brightness If you are having trouble reading your control panel display, the LCD brightness can be adjusted through the Settings menu. menu. • All settings in the Parallel menu, Serial menu, Network menu, and USB menu. Administrative support 126
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    Administrative support 7 Touch Submit. 8 Touch Home. Adjusting screen timeout To adjust the Screen Timeout setting: 1 Make sure the MFP is on. 2 Touch the Menus button on the
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    section of the EWS pages. Restricting Function Access The MFP supports a variety of methods for authenticating users prior to allowing access Security Æ Function Access Æ Menus Æ Disabled. 5 Touch Submit. Disabling the Driver to Fax menu item 1 Touch the Menus button on the home screen.
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    Administrative support Setting the Device Lockout personal identification number (PIN) The Device Lockout PIN allows locking and unlocking the functional state of the MFP. A locked MFP automatically
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    Password was not created using the touch screen control panel by following the instructions in Setting Password Protect for the menus on page 127, it can MFP being configured using the format: https: //ip_address/. Supporting SNMPv3 (Simple Network Management Protocol version 3) SNMPv3 protocol
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    . 4 Click SNMP. 5 Click to clear the Enabled check box unless SNMPv1 and SNMPv2 are used in this environment. 6 Click Submit. Supporting IPSec (Internet Protocol Security) IP Security protocol provides authentication and encryption of communications at the network layer allowing all application and
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    authentication can be used with the WPA (Wi-Fi Protected Access) feature of an optional internal wireless print server to provide WPA-Enterprise security support. Support for 802.1x requires the establishment of credentials for the MFP. The MFP must be known to the Authentication Server (AS). The AS
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    Administrative support 6 Indicate the setting for each sub-item as required for the network environment. 7 Click Submit. Confidential Print Setup Confidential Print Setup allows the designation of a
  • Lexmark 854e | User's Guide - Page 135
    Administrative support 3 Release the buttons when the touch screen blinks and is blank momentarily. Wait. The Config Menu appears. 4 Touch the down arrow to scroll to Disk
  • Lexmark 854e | User's Guide - Page 136
    managing and printing to the MFP. Note: The Restricted Server List only restricts TCP traffic; it does not affect UDP traffic. The Restricted Server List supports up to ten host addresses or ten network addresses. To configure the Restricted Server List from the EWS of the MFP: 1 Open a Web browser
  • Lexmark 854e | User's Guide - Page 137
    temporarily recover from the service message error condition. For more information about MFP messages, see the Menus and Messages Guide on the Software and Documentation CD. Online technical support Technical support is available on our Lexmark Web site at www.lexmark.com. Checking an unresponsive
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    Troubleshooting Solving printing problems Symptom Cause Solution The control panel display is blank. The MFP self test failed. Turn the MFP off, wait about 10 seconds, and turn the MFP back on. If the Ready message does not appear, turn the MFP off, and call for service driver Lexmark Web Guide
  • Lexmark 854e | User's Guide - Page 139
    not set to On. Set Collation to On in the Finishing Menu or through the MFP driver. Note: Setting Collation to Off in the driver overrides the setting in the Finishing Menu. See the Menus and Messages Guide for more information. The job is too complex. Reduce the complexity of the print job
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    Troubleshooting Solving copy quality problems The following solutions will help solve copy problems. For additional information, see Copy tips. Symptom Unwanted background is visible. Unwanted patterns (Moire) appear when a document is copied using Photograph mode. Black text is
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    Troubleshooting Solving fax quality problems The following solutions will help solve copy problems. For additional information, see corrective actions for related problems. If the suggested corrective action does not fix the problem, call your service representative. Option Action Drawers
  • Lexmark 854e | User's Guide - Page 142
    Troubleshooting Solving 2000-sheet drawer problems Problem Solution The elevator tray does not media meets specifications. • Guides are positioned correctly for the print media size selected. Service messages A service message indicates an MFP failure that may require service. Turn the MFP off
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    Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the MFP specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for
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    Print quality troubleshooting To help isolate print quality problems, print the "Print defects guide," and check for repeating defects. If repeating defects appear, print the Print Quality Test Pages. Printing the print defects guide 1 Touch the help icon (?). 2 Touch Print Defects Guide. Printing
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    Troubleshooting Solving print quality problems The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have an MFP part that requires adjustment or replacement. Problem MFP drivers. • cartridge
  • Lexmark 854e | User's Guide - Page 146
    Troubleshooting Problem Entire page is white. Action • Make sure the packaging material is removed from the toner cartridge. • Check the toner cartridge to be sure it is installed correctly. • The toner may be low. To utilize the remaining toner, remove the cartridge fonts are supported by the MFP
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    Troubleshooting Problem Part or all of the page is printed in black. Action Check the toner cartridge to see if it is is Class B. • Replace the charge rolls. • Replace the toner cartridge. Some of the print is cut off on Move the guides in the tray to the proper positions for the size loaded. the
  • Lexmark 854e | User's Guide - Page 148
    Troubleshooting The Quality menu control panel options can be adjusted to help improve (*) are the factory default settings. In the driver, select On or Off. In the driver, select On or Off. In the driver, select Auto or Off. In the driver, select Auto or Off. Solving print quality problems 147
  • Lexmark 854e | User's Guide - Page 149
    and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use
  • Lexmark 854e | User's Guide - Page 150
    X854e A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. This product satisfies the limits of EN 55022; safety requirements of EN 60950; radio spectrum requirements
  • Lexmark 854e | User's Guide - Page 151
    déclare que le produit est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE Par la présente, Lexmark International Inc. déclare que ce produit est conforme aux exigences essentielles et aux autres dispositions de la directive 1999/5/CE qui lui sont
  • Lexmark 854e | User's Guide - Page 152
    , že tento výrobok vyhovuje technickým požiadavkám a ďalším ustanoveniam smernice 1999/5/ES, ktoré sa na tento výrobok vzt'ahujú. Družba Lexmark International Inc. s tem izjavlja, da je ta naprava skladna z bistvenimi zahtevami in drugimi ustreznimi določili direktive 1999/5/EC. Radio interference
  • Lexmark 854e | User's Guide - Page 153
    service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.Lexmark.com or your Lexmark AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC
  • Lexmark 854e | User's Guide - Page 154
    as a major nationwide problem. It is recommended for the Facsimile User Instructions. The grant of services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service within any 30 minute period for any single manual call initiation, and • The equipment shall
  • Lexmark 854e | User's Guide - Page 155
    -100, 7500-200 Mailing address Lexmark Deutschland GmbH Postfach 1560 63115 Dietzenbach Physical address Lexmark Deutschland GmbH Max-Planck-Straße 12 63128 Dietzenbach Phone: 0180 - 564 56 44 (Product Information) Phone: 01805 - 00 01 15 (Technical Support) E-mail: [email protected] Notices 154
  • Lexmark 854e | User's Guide - Page 156
    electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Notices 155
  • Lexmark 854e | User's Guide - Page 157
    system and MFP are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Notices 156
  • Lexmark 854e | User's Guide - Page 158
    Index A address book 40 adjust paper tray 63, 69 adjusting Power Saver 127 screen timeout 127 adjusting quality 29 Advanced Password, menu protection 128 Advanced Password, setting 130 appendix template 1-column 148 applying template to existing files 1-column appendix 148 Asterisk button 13
  • Lexmark 854e | User's Guide - Page 159
    ports 132 protocols 132 SNMPv1 131 SNMPv2 131 down arrow button 19 Driver to Fax disabling 128 duplex 26 advanced 26 duplex copying 28 E edge 39 shortcuts 40 FCC statement 148 file types e-mail 35 Finisher 10 front guide 63, 69 FTP enabling 128 Function Access, restricting 128 G guidelines labels 86
  • Lexmark 854e | User's Guide - Page 160
    31 L labels guidelines 86 printer maintenance 86 LCD brightness 126 LCD 84 printing 84 letterhead copying 27 Lexmark Authorized Supplies Dealers 96 light, indicator driver 58 for confidential jobs 58 ports, disabling 132 Pound button 12 Power Saver, adjusting 127 preprinted forms 84 print cartridge
  • Lexmark 854e | User's Guide - Page 161
    80 Printing 54 problems incorrect characters Guide 84, 136 Q quick copies 24 R radio button selected 20 unselected 19 received faxes printing setting a password prior to 129 reducing 29 repeat print 60 replacing staple cartridge Embedded Web Server 130 supporting IPSec 131 Simple Network Management
  • Lexmark 854e | User's Guide - Page 162
    tray selection 28 troubleshooting settings software application overrides 11 U USB Direct interface 54 USB flash memory device 54 V verify print 59 Index 9
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www.lexmark.com
X850e, X852e, X854e
User’s Guide
January 2006
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2006 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550