Lexmark CX417 User Guide
Lexmark CX417 Manual
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- Lexmark CX417 | User Guide - Page 1
CX410 Series and CX417 User's Guide March 2017 Machine type(s): 7527 Model(s): 415, 436 www.lexmark.com - Lexmark CX417 | User Guide - Page 2
configurations...12 Understanding the basic functions of the scanner 13 Using the ADF and scanner glass...14 Understanding the printer control panel 15 Using the printer control panel...15 Understanding the home screen...15 Understanding the colors of the Sleep button and indicator lights 17 Using - Lexmark CX417 | User Guide - Page 3
250‑ and 550‑sheet tray...42 Loading the manual feeder...45 Loading the 650‑sheet duo tray... and specialty media guide 52 Using specialty media...52 Paper guidelines...55 Supported paper sizes, types ...71 Creating a copy shortcut using the printer control panel 72 Customizing copy settings...72 - Lexmark CX417 | User Guide - Page 4
Network/Ports...132 Security menu...141 Settings menu...145 Saving money and the environment 194 Saving paper and toner...194 Saving energy...194 Recycling...198 Securing the printer 200 Using the security lock feature...200 Statement of Volatility...200 Erasing volatile memory...201 Erasing non - Lexmark CX417 | User Guide - Page 5
...238 Paper jam in the front door...239 Paper jam in trays...241 Paper jam in the manual feeder...242 Paper jam in the multipurpose feeder...243 Paper jam in the automatic document feeder 244 Troubleshooting 245 Understanding the printer messages...245 Solving printer problems...260 Solving print - Lexmark CX417 | User Guide - Page 6
Contents 6 Solving copy problems...295 Solving fax problems...298 Solving scanner problems...303 Solving home screen application problems 308 Embedded Web Server does not open...308 Contacting customer support...310 Notices...311 Product information...311 Edition notice...311 Power consumption... - Lexmark CX417 | User Guide - Page 7
replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations. CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it - Lexmark CX417 | User Guide - Page 8
the trays. Do not try to lift the printer and the trays at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have - Lexmark CX417 | User Guide - Page 9
base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability - Lexmark CX417 | User Guide - Page 10
• Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. User's Guide - Lexmark CX417 | User Guide - Page 11
Learning about the printer 11 What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site- support: http://support.lexmark.com • Documentation • Driver downloads Note: Select your country or region, and then select your product - Lexmark CX417 | User Guide - Page 12
.) Printer configurations CAUTION-TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) - Lexmark CX417 | User Guide - Page 13
cover 6 Standard 250-sheet tray (Tray 1) 7 Manual feeder 8 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2) 9 Optional 550-sheet tray (Tray 3) Understanding the basic functions of the scanner • Make quick copies or set the printer to perform specific copy jobs. • Send a fax - Lexmark CX417 | User Guide - Page 14
Learning about the printer 14 Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the scanner glass for single‑page documents, book Use the ADF - Lexmark CX417 | User Guide - Page 15
on which mode is selected. 9 Indicator light Check the status of the printer. 10 USB port Connect a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the - Lexmark CX417 | User Guide - Page 16
or Cartridge Low. • Show intervention messages and the instructions on how to clear them. 7 Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the printer warning or message, and on how to clear it - Lexmark CX417 | User Guide - Page 17
by periods. You can use the IP address when accessing the Embedded Web Server to view and remotely configure printer settings even when you are not physically near the printer. Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on - Lexmark CX417 | User Guide - Page 18
Understanding the printer control panel 18 1 7 6 5 43 2 Touch To 1 Arrows View a list of options. 2 Copy It Print a copy. 3 Advanced Options Select a copy option. 4 Home Go to the home - Lexmark CX417 | User Guide - Page 19
settings, administrative setup, and active embedded applications. Some applications are supported only in some printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the - Lexmark CX417 | User Guide - Page 20
of numbers separated by periods, such as 123.123.123.123. 2 Do one or more of the following: • Show or hide the icons of basic printer functions. a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the home screen. Note: If you - Lexmark CX417 | User Guide - Page 21
application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder - Lexmark CX417 | User Guide - Page 22
, touch Card Copy on the printer home screen, and then follow the instructions. Using MyShortcut Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. - Lexmark CX417 | User Guide - Page 23
, and then follow the instructions on the printer display. Setting up Multi Send Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Scan - Lexmark CX417 | User Guide - Page 24
rights to the folder where the specified destination is located. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application enables you to interact with the - Lexmark CX417 | User Guide - Page 25
settings into a text file, and then import the file to apply the settings to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such - Lexmark CX417 | User Guide - Page 26
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electircal outlet before continuing. If you have any other devices attached to the - Lexmark CX417 | User Guide - Page 27
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Lexmark CX417 | User Guide - Page 28
Additional printer setup 28 5 Reattach the cover. 1 2 1 Memory card connector 2 Option card connector 1 2 - Lexmark CX417 | User Guide - Page 29
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Lexmark CX417 | User Guide - Page 30
Additional printer setup 30 3 Align the notch (1) on the memory card with the ridge (2) on the connector. 2 1 4 Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. 1 2 5 Close the controller board access cover. - Lexmark CX417 | User Guide - Page 31
card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the - Lexmark CX417 | User Guide - Page 32
against the controller board. 5 Close the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available - Lexmark CX417 | User Guide - Page 33
in the following order: • Optional 550‑sheet tray (Tray 3) • Optional 650‑sheet duo tray with integrated multipurpose feeder (Tray 2) • Printer Installing optional trays The printer supports two optional input sources: a 550‑sheet tray (Tray 3) and a 650‑sheet duo tray (Tray 2) with an integrated - Lexmark CX417 | User Guide - Page 34
Additional printer setup 34 4 Align the printer with the 650‑sheet duo tray, and then lower the printer into place. 5 Install the dust covers. - Lexmark CX417 | User Guide - Page 35
software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 36. Attaching cables CAUTION-SHOCK HAZARD: To avoid the risk of - Lexmark CX417 | User Guide - Page 36
software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP - Lexmark CX417 | User Guide - Page 37
: • Purchase a MarkNetTM N8352 wireless network adapter before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network - Lexmark CX417 | User Guide - Page 38
access point, or consult your system support person. Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless - Lexmark CX417 | User Guide - Page 39
SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using Wi - Lexmark CX417 | User Guide - Page 40
instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer it again. • Network setup page-If your printer has networking support, then use this page to verify that - Lexmark CX417 | User Guide - Page 41
setup 41 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. - Lexmark CX417 | User Guide - Page 42
lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the multipurpose feeder and manual feeder. • The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is - Lexmark CX417 | User Guide - Page 43
media 43 2 If the paper is longer than letter‑size paper, then squeeze and then slide the length guide at the back of the tray to extend it. 1 2 3 Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded. 1 2 Note: Use the paper - Lexmark CX417 | User Guide - Page 44
position for the size of the paper being loaded. 1 2 Note: Use the paper size indicators on the bottom of the tray to help position the guides. 5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level - Lexmark CX417 | User Guide - Page 45
the right side of the paper guide. 2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers. 3 Adjust the paper guides to the width of the paper - Lexmark CX417 | User Guide - Page 46
is loaded in the same way as the 250‑sheet tray and the optional 550‑sheet tray, and supports the same paper types and sizes. The only differences are the look of the guide tabs and the location of the paper size indicators. CAUTION-POTENTIAL INJURY: To reduce the risk of equipment - Lexmark CX417 | User Guide - Page 47
Loading paper and specialty media 47 Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the left. 2 Open the multipurpose feeder. 3 Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. - Lexmark CX417 | User Guide - Page 48
. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 Locate the maximum paper fill indicator and tab. Note: Make sure the paper or specialty media is below the maximum paper fill - Lexmark CX417 | User Guide - Page 49
card stock, and transparencies with the recommended printable side facedown and the top edge entering the printer first. • Load envelopes with the flap side up and against the right side of the paper guide. Notes: • Do not load or close the multipurpose feeder while a job is printing. • Load only one - Lexmark CX417 | User Guide - Page 50
the paper size and type" on page 42. Warning-Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured. Creating - Lexmark CX417 | User Guide - Page 51
, and then select a paper type Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom paper type name, and then select a paper type Note: Paper - Lexmark CX417 | User Guide - Page 52
on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print a test page on the letterhead being considered for use - Lexmark CX417 | User Guide - Page 53
specialty media guide Source Manual feeder Manual feeder Multipurpose feeder ABC ABC 53 Printing One‑sided Printable side Facedown Paper orientation Load the sheet with the top edge entering the printer first. Two‑sided Faceup Load the sheet with the bottom edge entering the printer first. One - Lexmark CX417 | User Guide - Page 54
manual feeder, or multipurpose feeder. • Use transparencies designed specifically for laser printers. • Avoid getting fingerprints on the transparencies to prevent print quality problems Stock & Label Guide at http://support.lexmark.com. • Use labels designed specifically for laser printers. • Do not - Lexmark CX417 | User Guide - Page 55
guide 55 • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner paper feed problems. • Duplex printing is supported from 60-105‑g/m2 - Lexmark CX417 | User Guide - Page 56
guide 56 Smoothness Paper smoothness directly affects print quality. If paper is too rough, then toner both print quality and the ability of the printer to feed the paper correctly. Leave paper in resulting in fewer paper feeding problems and better print quality. Paper trouble‑free printing. - Lexmark CX417 | User Guide - Page 57
guide the resin in toner. Inks that Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark Lexmark consistently tests its printers with recycled paper (20-100% post-consumer waste problems in any laser printer ( - Lexmark CX417 | User Guide - Page 58
guide load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat. Supported paper sizes, types, x 8.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.). 3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm (3 x 5 in.) - Lexmark CX417 | User Guide - Page 59
Paper and specialty media guide 59 Paper size and dimension Standard 250‑sheet tray Manual 650‑sheet duo tray 550‑she x 8.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.). 3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm (3 x 5 in.) to - Lexmark CX417 | User Guide - Page 60
Paper and specialty media guide 60 Paper size and dimension Standard 250‑sheet tray Manual 650‑sheet duo tray 550‑she feeder 550‑sheet Multipurpos et mm (11 in.) to 355.6 mm (14 in.). Supported paper types and weights Notes: • Your printer model may have a 650‑sheet duo tray, which consists - Lexmark CX417 | User Guide - Page 61
Paper and specialty media guide 61 Paper type 250‑sheet Manual 650‑sheet duo tray 550‑sheet ADF tray feeder 550‑sheet Multipurpos tray tray e feeder Paper • Plain • Recycled • Glossy • Bond • Letterhea d • Preprinted • Colored • Light • Heavy • - Lexmark CX417 | User Guide - Page 62
> Print Settings > Quality Menu > Print Mode > Black Only > Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of - Lexmark CX417 | User Guide - Page 63
Speed and Max Yield let you choose between a faster print speed or a higher toner yield. Max Yield is the factory default setting. • Max Speed-This lets you print in either black or color depending on what is set in the printer driver. The printer prints in color unless Black Only is selected in the - Lexmark CX417 | User Guide - Page 64
a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Notes: • A flash drive - Lexmark CX417 | User Guide - Page 65
. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the Supported flash drives and file types Notes: • High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support - Lexmark CX417 | User Guide - Page 66
devices running on Android version 4.4 or later. It allows you to print directly to any Mopria‑certified printer. Note: Before printing, make sure that the Mopria Print Service is enabled. 1 From the home screen of your mobile device, launch a compatible application. 2 Tap Print, and then select - Lexmark CX417 | User Guide - Page 67
Mobile Print allows you to send documents and images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation - Lexmark CX417 | User Guide - Page 68
and hold the remaining copies. It lets you examine if the first copy is satisfactory or not. The print job is automatically deleted from the printer memory when all copies are printed. Reserve Job Expiration Store print jobs for printing at a later time. Note: The print jobs are held until deleted - Lexmark CX417 | User Guide - Page 69
to: > Reports > Print Fonts 2 Touch PCL Fonts or PostScript Fonts. Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the - Lexmark CX417 | User Guide - Page 70
you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper are the same. 3 From the printer control panel, press . Copying using the ADF 1 Load an original document faceup, - Lexmark CX417 | User Guide - Page 71
Copying 71 • The ADF indicator light comes on when the paper is loaded properly. 2 Adjust the paper guides. 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the - Lexmark CX417 | User Guide - Page 72
> Copy It If there are no trays that support transparencies, then navigate to: Manual Feeder > select the size of the transparencies > letterhead, and then touch Letterhead > Copy It. Creating a copy shortcut using the printer control panel 1 From the home screen, touch Copy. 2 Adjust the copy - Lexmark CX417 | User Guide - Page 73
If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > select the paper size is different from the "Copy from" size, then the printer scales the size automatically. Making copies using paper from a selected tray - Lexmark CX417 | User Guide - Page 74
. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > Copy to > Letter > Copy It The scanner identifies the different paper sizes as - Lexmark CX417 | User Guide - Page 75
a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Copy. 4 From Touching Copy to or Copy from after setting Scale manually changes the scale value back to Auto. 5 Touch document was printed using a mono laser printer. • Photo/Film-The original document is - Lexmark CX417 | User Guide - Page 76
ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > enter the number of copies > Collate > select the preferred order of pages > > Copy It Placing separator sheets - Lexmark CX417 | User Guide - Page 77
• The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Header/Footer 4 Select Header or Footer, and then touch . 5 Select where you want to insert the header or - Lexmark CX417 | User Guide - Page 78
2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Overlay > select an overlay When the ADF begins processing a document, touch Cancel Job on the printer control panel. Canceling a copy job while copying pages using the scanner - Lexmark CX417 | User Guide - Page 79
settings for "Copy from" and "Copy to" are different, then the printer automatically adjusts the Scale setting to accommodate the difference. • If the size not found appears and prompts to load a paper in a tray, manual feeder, or multipurpose feeder. Scale This option lets you scale the document - Lexmark CX417 | User Guide - Page 80
is from a magazine. • Newspaper-The original document is from a newspaper. • Other-The original document was printed using an alternate or unknown printer. • Photo/Film-The original document is a photo from film. • Press-The original document was printed using a printing press. Color This option - Lexmark CX417 | User Guide - Page 81
the original document and with all the pages in order. You can choose between one‑sided and two‑sided. Note: This option appears only when a printer hard disk is installed. Custom Job This option lets you combine multiple scan jobs into a single job and appears only when a working - Lexmark CX417 | User Guide - Page 82
pages, small items (such as postcards or photos), two-sided pages. transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the - Lexmark CX417 | User Guide - Page 83
name is incorrect, then touch Cancel, and then reenter the information. Notes: • The shortcut name appears in the E-mail Shortcuts icon on the printer home screen. • You can use the shortcut when e‑mailing another document using the same settings. E-mailing a document Sending an e-mail using the - Lexmark CX417 | User Guide - Page 84
If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original If you are loading a document into the ADF tray, then adjust the paper guides. 3 Press #, then enter the shortcut number using the keypad, and then - Lexmark CX417 | User Guide - Page 85
light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > 4 Touch Subject > type the e‑mail subject > . 5 Touch Message > type your - Lexmark CX417 | User Guide - Page 86
E-mailing 86 Understanding the e-mail options Recipient(s) This option lets you enter the recipient of your e-mail. You may enter multiple e‑mail addresses. Subject This option lets you type a subject line for your e-mail. Message This option lets you type a message that will be sent with your - Lexmark CX417 | User Guide - Page 87
is from a magazine. • Newspaper-The original document is from a newspaper. • Other-The original document was printed using an alternate or unknown printer. • Photo/Film-The original document is a photo from film. • Press-The original document was printed using a printing press. Page Setup This - Lexmark CX417 | User Guide - Page 88
in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a working printer hard disk is installed. Transmission Log This option lets you print the transmission log or transmission error log. Edge Erase This option lets you - Lexmark CX417 | User Guide - Page 89
including pages, small items (such as postcards or photos), two-sided pages. transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial - Lexmark CX417 | User Guide - Page 90
Fax Setup. 3 In the Fax Name field, type the name to be printed on all outgoing faxes. 4 In the Fax Number field, enter the printer fax number. 5 Click Submit. Choosing a fax connection Setting up fax using a standard telephone line CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do - Lexmark CX417 | User Guide - Page 91
(Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings. Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you - Lexmark CX417 | User Guide - Page 92
Faxing 92 Connected to the same telephone wall jack PHONE LINE 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. 3 Connect the answering machine to the telephone port of the printer. - Lexmark CX417 | User Guide - Page 93
the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings - Lexmark CX417 | User Guide - Page 94
When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes automatically, but turn off the voice mail service when you are expecting a fax. Setting up fax using digital subscriber line - Lexmark CX417 | User Guide - Page 95
. 1 Connect the line port of the DSL filter to the wall jack. 2 Connect one end of the telephone cable to the line port of the printer. 3 Connect the other end of the cable to the telephone port on the DSL filter. - Lexmark CX417 | User Guide - Page 96
, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone. Setting up fax using VoIP telephone service CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as - Lexmark CX417 | User Guide - Page 97
to pay extra cost, then use a phone splitter. Plug the phone splitter into the port labeled Phone Line 1 or Phone Port, and then plug the printer and telephone into the splitter. • To check the splitter, plug an analog telephone into the splitter, and then listen for a dial tone. Setting up fax - Lexmark CX417 | User Guide - Page 98
the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. 3 Connect your analog telephone to the telephone port of the printer. Note: To check if the telephone port on the cable modem is active, connect an analog telephone, and then listen for a dial tone. - Lexmark CX417 | User Guide - Page 99
. 2 Connect the other end of the cable to an active analog telephone wall jack. 3 Connect your analog telephone to the telephone port of the printer. Setting up fax in countries or regions with different telephone wall jacks and plugs CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do - Lexmark CX417 | User Guide - Page 100
may need to purchase it separately. There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Part number 40X8519 - Lexmark CX417 | User Guide - Page 101
a non‑RJ11 wall jack LINE EXT 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect - Lexmark CX417 | User Guide - Page 102
, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. NFN PHONE LINE 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then - Lexmark CX417 | User Guide - Page 103
for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active - Lexmark CX417 | User Guide - Page 104
the Manually Set Date & Time field, enter the current date and time. 4 Click Submit. Note: It is recommended to use the network time. Configuring the printer to observe daylight saving time The printer can a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax. - Lexmark CX417 | User Guide - Page 105
Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, configure and enable it in the Configuration tab. For Macintosh users 1 With a document open, choose File > Print. 2 Select the printer guides. 3 From the printer control panel, press #, and - Lexmark CX417 | User Guide - Page 106
If the address book feature is not enabled, then contact your system support person. 1 Load an original document faceup, short edge first into properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > > type the name of the - Lexmark CX417 | User Guide - Page 107
. If you do not have an ID and password, then contact your system support person. 3 Type a name for the shortcut, and then enter the fax select another number. 5 Click Add. Creating a fax destination shortcut using the printer control panel 1 From the home screen, touch Fax, and then enter the fax - Lexmark CX417 | User Guide - Page 108
If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax, and then enter the fax Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears - Lexmark CX417 | User Guide - Page 109
from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers - Lexmark CX417 | User Guide - Page 110
menu, select one of the following: • Off • Always On • Manual • Scheduled 4 If you selected Scheduled, then continue with the following a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as - Lexmark CX417 | User Guide - Page 111
is from a magazine. • Newspaper-The original document is from a newspaper. • Other-The original document was printed using an alternate or unknown printer. • Photo/Film-The original document is a photo from film. • Press-The original document was printed using a printing press. Page Setup This - Lexmark CX417 | User Guide - Page 112
included in the fax. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a working printer hard disk is installed. Delayed Send This option lets you send a fax at a later time or date. Advanced Imaging This option lets you change or - Lexmark CX417 | User Guide - Page 113
involves installing and configuring the application on the appropriate printer using its Embedded Web Server. For more information, see at a time. When an FTP destination has been configured by your system support person, the name of the destination becomes available as a shortcut number, or - Lexmark CX417 | User Guide - Page 114
an ID and password, then contact your system support person. 4 Enter a shortcut number. Note: address Scanning to an FTP address using the printer control panel 1 Load an original document faceup a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: FTP > - Lexmark CX417 | User Guide - Page 115
The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press # on the keypad, and then enter the FTP shortcut number. 4 Touch Scan It. Scanning to a computer or flash drive - Lexmark CX417 | User Guide - Page 116
7 Review the instructions on the Scan ADF tray, then adjust the paper guides. c Do either of the following supported only in Windows Vista or later. • Make sure your computer and printer are connected to the same network. 1 Open the printers folder, and then select your printer. Note: If your printer - Lexmark CX417 | User Guide - Page 117
. Note: The USB Drive home screen appears. 4 Select the destination folder, and then touch Scan to USB drive. Note: The printer goes back to the home screen after 30 seconds of inactivity. 5 Adjust the scan settings, and then touch Scan It. Understanding the scan options FTP - Lexmark CX417 | User Guide - Page 118
is from a magazine. • Newspaper-The original document is from a newspaper. • Other-The original document was printed using an alternate or unknown printer. • Photo/Film-The original document is a photo from film. • Press-The original document was printed using a printing press. Page Setup This - Lexmark CX417 | User Guide - Page 119
in the file. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a formatted, working printer hard disk is installed. Edge Erase This option lets you remove smudges or any mark around the edges of a document. You can remove an equal - Lexmark CX417 | User Guide - Page 120
Waste Toner Paper Weight Network [x] Setup Bottle Guide E‑mail Guide Fax Guide FTP Guide Color Quality Print Defects Guide Information Guide Supplies Guide Fax Shortcuts E‑mail Shortcuts FTP Shortcuts Copy Shortcuts Profile Shortcuts [index of each installed DLE] 1 Depending on the printer - Lexmark CX417 | User Guide - Page 121
Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope 121 To View the status of the toner cartridges, which can be any of the following: Early Warning Low Invalid Near End of Life Replace Missing Defective OK Unsupported View the status of the waste toner bottle. View the status of the - Lexmark CX417 | User Guide - Page 122
Understanding printer menus 122 Paper Size/Type menu Use To Tray [x] Size A4 A5 JIS‑B5 appears instead of Custom Type [x]. • Use this menu to configure automatic tray linking. • Transparency is supported only in the 250‑sheet tray. Note: Only installed trays and feeders are listed in this menu. - Lexmark CX417 | User Guide - Page 123
Understanding printer menus 123 Use To MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL - Lexmark CX417 | User Guide - Page 124
printer menus 124 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. Manual - Lexmark CX417 | User Guide - Page 125
Understanding printer menus 125 Substitute Size menu Use Substitute Size Off Statement/A5 : • Normal is the factory default setting. • The options appear only if card stock is supported. Specify the relative texture of the transparencies loaded. Note: Normal is the factory default setting. Specify - Lexmark CX417 | User Guide - Page 126
Understanding printer menus 126 Use Envelope Texture Smooth Normal Rough Letterhead Notes: • Normal is the factory default setting. • The options appear only if custom type is supported. Paper Weight menu Use Plain Weight Light Normal Heavy To Specify the relative weight of the plain paper - Lexmark CX417 | User Guide - Page 127
Understanding printer menus 127 Use Card Stock Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Glossy Weight Light Normal Heavy Labels - Lexmark CX417 | User Guide - Page 128
default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Recycled Loading Duplex Off Determine and set specify Light as the paper type. Notes: • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing - Lexmark CX417 | User Guide - Page 129
all print jobs that specify Custom [x] as the paper type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from Printing Preferences or the Print - Lexmark CX417 | User Guide - Page 130
in 1‑mm increments. Set the portrait height. Notes: • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the U.S. factory default setting. You can increase the appears only when the longest edge is shorter than the maximum width supported in the tray. - Lexmark CX417 | User Guide - Page 131
. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu. • This menu is supported only in some printer models. Print a report containing information about the last 100 attempted, received, and blocked calls. Notes: • This menu item appears only when Enable - Lexmark CX417 | User Guide - Page 132
Print a list of all the resources stored in an optional flash memory card or printer hard disk. Notes: • Job Buffer Size must be set to 100%. • Make rmware, the flash option, and the disk option. Print a report containing printer asset information, such as serial number and model name. Print a summary - Lexmark CX417 | User Guide - Page 133
default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On is then updated. Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs. Note: Auto is the - Lexmark CX417 | User Guide - Page 134
> Standard Network > Standard Network Setup > TCP/IP • Network/Ports > Network [x] > Network [x] Setup > TCP/IP Note: This menu is available only in network printers or printers attached to print servers. Use To Set Hostname Set the current TCP/IP host name. Note: This can be changed only from - Lexmark CX417 | User Guide - Page 135
Understanding printer menus 135 Use To IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP. Netmask View or - Lexmark CX417 | User Guide - Page 136
and the access point (wireless router) are pressed within a given period of time. • Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point. Automatically detect the connection method that an access point with - Lexmark CX417 | User Guide - Page 137
is the factory default setting. Select an available network for the printer to use. View the quality of the wireless connection. View the Zone [list of zones available on the network] To Enable or disable AppleTalk support. Note: No is the factory default setting. Show the assigned AppleTalk name. - Lexmark CX417 | User Guide - Page 138
• Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer . • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set - Lexmark CX417 | User Guide - Page 139
an external print server through the USB port. Set the gateway information for an external print server. Note: This menu is available only when the printer is attached to an external print server through the USB port. SMTP Setup menu Use Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP - Lexmark CX417 | User Guide - Page 140
User ID and Password Use Session E‑mail address and Password Prompt user Device Userid Device password Kerberos 5 Realm NTLM Domain To Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting - Lexmark CX417 | User Guide - Page 141
failures Failure time frame Lockout time Panel Login Timeout Remote Login Timeout Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Notes: • "Login failures" specifies the number of failed login attempts before users are locked - Lexmark CX417 | User Guide - Page 142
Max Invalid PIN Off 2-10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit - Lexmark CX417 | User Guide - Page 143
"Single pass" is the factory default setting. • Only automatic wiping enables users to erase temporary data files without having to turn off the printer for an extended amount of time. • Highly confidential information should be erased using only the Multiple pass method. Security Audit Log menu Use - Lexmark CX417 | User Guide - Page 144
and end times associated with the printer Time Zone setting. Note: On is the factory default setting. Enable Network Time Protocol, which synchronizes the clocks of devices on a network. Notes: • On is the factory default setting. • This setting is turned off if you manually set the date and time. - Lexmark CX417 | User Guide - Page 145
energy, paper, or specialty media. Notes: • Off is the factory default setting. This setting resets the printer to its factory default settings. • Setting Eco-Mode to Energy or Paper may affect printer performance, but not print quality. Enable an ADF beep sound when loading paper. Note: Enabled is - Lexmark CX417 | User Guide - Page 146
Understanding printer menus Use Run Initial setup Yes No Keyboard Keyboard Type English Francais Francais the initial setup wizard determines the initial paper size setting. Specify a valid port range for printers behind a port blocking firewall. Note: 9751:12000 is the factory default setting. - Lexmark CX417 | User Guide - Page 147
Information (continued) Black Toner Cyan Toner Magenta Toner Yellow Toner Fuser Transfer Module 147 To Specify the display information in the upper corners of the home screen. Select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Con - Lexmark CX417 | User Guide - Page 148
Understanding printer menus Use Displayed Information (continued) Waste Toner Bottle Paper Jam Load Paper Service Errors Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive - Lexmark CX417 | User Guide - Page 149
Understanding printer menus Use Time Format 12 hour A.M./P.M. 24 hour clock Screen Brightness 20-100 One Page Copy Embedded Web Server refreshes. Note: 120 is the factory default setting. Specify a contact name for the printer. Note: The contact name is stored on the Embedded Web Server. Specify the - Lexmark CX417 | User Guide - Page 150
day 2 days 3 days 1 week 2 weeks 1 month Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate 150 To Set an alarm when the printer requires user intervention. For each alarm type, select from the following options: Off Single Continuous Note: Single is the factory default setting for - Lexmark CX417 | User Guide - Page 151
returns to Ready state. Note: 30 seconds is the factory default setting. Set the printer to end a print job after it has been idle for the specified amount of This menu item appears only when a hard disk is installed. Set the printer to restart when an error occurs. Note: Reboot always is the factory - Lexmark CX417 | User Guide - Page 152
the headphones volume. Note: 5 is the factory default setting. Send anonymous device usage information to Lexmark. Note: The default value depends on what you selected during the initial setup. Determine how the printer, while in idle state, reacts to a short press of the Sleep button. Note: Sleep - Lexmark CX417 | User Guide - Page 153
menus 153 Use Export Configuration File Export Export Compressed Logs File Export To Export configuration files to a flash drive. Export the printer compressed logs file to a flash drive. Copy Settings menu Use Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser - Lexmark CX417 | User Guide - Page 154
Understanding printer menus 154 Use Print Page Borders On Off Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Card 3 x 5 in. 4 x 6 in. ID Card Copy To Source Tray [x] Manual Feeder Multipurpose Feeder Transparency Separators On Off Separator Sheets Off Between Copies Between Jobs Between Pages Separator - Lexmark CX417 | User Guide - Page 155
mixed paper sizes into a single copy job. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Save custom copy settings as shortcuts. Note: On is the factory default setting. Adjust the amount of background visible on - Lexmark CX417 | User Guide - Page 156
Understanding printer menus 156 Use Color Balance Cyan - Red Magenta - Green Yellow - Blue Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green - Lexmark CX417 | User Guide - Page 157
number assigned to the fax. Specify how the fax is identified. Note: Fax Number is the factory default setting. Set the printer to fax manually, which requires a line splitter and a telephone handset. Notes: • Off is the factory default setting. • Use a regular telephone to answer an incoming fax - Lexmark CX417 | User Guide - Page 158
Understanding printer menus 158 Use Digits to Mask 0-58 Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to - Lexmark CX417 | User Guide - Page 159
Understanding printer menus 159 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan - Lexmark CX417 | User Guide - Page 160
or disable Error Correction Mode for fax jobs. Note: Yes is the factory default setting. Fax files that are scanned at the printer. Note: On is the factory default setting. Allow the print driver to send fax jobs. Note: Yes is the factory default setting. Save fax numbers as shortcuts in the - Lexmark CX417 | User Guide - Page 161
Understanding printer menus 161 Use Background Removal ‑4 to 4 Color Balance Cyan - Red Magenta - Green Yellow - Blue Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0- - Lexmark CX417 | User Guide - Page 162
Toner Toner and Supplies Rings to Answer 1-25 Auto Answer Yes No Manual Answer Code 0-9 Auto Reduction On Off Paper Source Auto Tray [x] Multipurpose Feeder Manual default setting. Set the printer to receive faxes automatically. Note: Yes is the factory default setting. Manually enter a code on the - Lexmark CX417 | User Guide - Page 163
fied. Note: Off is the factory default setting. Enable the list of blocked fax numbers stored in the printer. Enable the printer to hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Note: Off is the factory default setting. - Lexmark CX417 | User Guide - Page 164
Understanding printer menus 164 Use Enable Color Fax Receive On Off Fax Log Off Speaker Settings Use Speaker Mode Always Off On until Connected Always On Speaker Volume High Low To Enable the printer to receive fax in color and print it in grayscale. Note: On is the factory default setting. To - Lexmark CX417 | User Guide - Page 165
Understanding printer menus 165 Use Ringer Volume Off On To Enable or disable Double Rings Only Single or Triple Rings Only Double or Triple Rings Only To Specify ring patterns when the printer is answering calls. Note: All Rings is the factory default setting. Fax Mode (Fax Server Setup) menu - Lexmark CX417 | User Guide - Page 166
Understanding printer menus 166 Use Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Fax Resolution Standard Fine 200 dpi Super Fine - Lexmark CX417 | User Guide - Page 167
Understanding printer menus 167 Use Enable Analog Receive Off On To Enable receiving of analog faxes. Note: Off is the factory default setting. E‑mail Settings menu Use E‑ - Lexmark CX417 | User Guide - Page 168
is the factory default setting. Specify how the original document was produced. Note: Color Laser is the factory default setting. Specify whether the printer captures and transmits content in color. Note: On is the factory default setting. Specify the resolution of the scan in dots per inch. Note - Lexmark CX417 | User Guide - Page 169
Understanding printer menus 169 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan - Lexmark CX417 | User Guide - Page 170
a preview appears on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Save e-mail addresses as shortcuts. Notes: • On is the factory default setting. • When set to Off, the Save As Shortcut - Lexmark CX417 | User Guide - Page 171
Understanding printer menus 171 Use Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best - Lexmark CX417 | User Guide - Page 172
Understanding printer menus 172 FTP Settings menu Use Format PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (. document was produced. Note: Color Laser is the factory default setting. Specify whether the printer captures and transmits content in color. Note: On is the factory default setting. - Lexmark CX417 | User Guide - Page 173
Understanding printer menus 173 Use Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive - Lexmark CX417 | User Guide - Page 174
appears on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Enable shortcut creation for FTP addresses. Note: On is the factory default setting. Adjust the amount of background visible on - Lexmark CX417 | User Guide - Page 175
factory default setting. Correct slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item is supported only in some printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Adjust the amount of - Lexmark CX417 | User Guide - Page 176
Understanding printer menus 176 Flash Drive menu Scan Settings Use Format PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (. document was produced. Note: Color Laser is the factory default setting. Specify whether the printer captures and transmits content in color. Note: On is the factory default setting. - Lexmark CX417 | User Guide - Page 177
Understanding printer menus 177 Use Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive - Lexmark CX417 | User Guide - Page 178
a preview appears on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Adjust the amount of background visible on a copy. Note: 0 is the factory default setting. Enable an equal balance of - Lexmark CX417 | User Guide - Page 179
Understanding printer menus 179 Use Mirror Image Off On Negative Image Off On Shadow each print job. Note: 1 is the factory default setting. Paper Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. Note: Tray 1 is the factory default - Lexmark CX417 | User Guide - Page 180
Understanding printer menus 180 Duplex Binding Long Edge Short Edge Define binding for two-sided pages in relation to page orientation. Notes: • Long Edge is the - Lexmark CX417 | User Guide - Page 181
printed using the PCL XL or PostScript interpreter. Set the printer for a faster print speed or for a higher toner yield. Note: Max Yield is the factory default setting. Set the printer to print text and graphics using only the black toner cartridge. Note: Off is the factory default setting. Set the - Lexmark CX417 | User Guide - Page 182
downloads only until memory is needed. Downloads are deleted in order to process print jobs. • On retains the downloads during language changes and printer resets. If the printer runs out of memory, then Memory Full [38] appears, and downloads are not deleted. Specify the order in which held and con - Lexmark CX417 | User Guide - Page 183
Understanding printer menus 183 Use Separator Sheets Off Between Copies Between Jobs Between Pages are printed on a single sheet. Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Print a border when using Paper Saver. Note: None is the - Lexmark CX417 | User Guide - Page 184
Understanding printer menus 184 Quality menu Use Print Mode Color Black Only Color Correction Auto Off Manual Print Resolution 1200 dpi 4800 CQ Toner Darkness 1-5 Enhance Fine Lines On Off Color Saver On Off RGB Brightness ‑6 to 6 RGB Contrast 0-5 RGB Saturation 0-5 Color Balance Cyan ‑5 to 5 - Lexmark CX417 | User Guide - Page 185
Color RGB Image RGB Text RGB Graphics Manual Color (continued) CMYK Image CMYK Text CMYK Graphics Color Adjust Spot Color Replacement RGB Replacement To Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. Customize the RGB color conversions. Select from - Lexmark CX417 | User Guide - Page 186
Current URL to Post Logs E‑mail to Send Logs To Set if the printer creates a log of the print jobs it receives. Note: Off is the is created. Note: Monthly is the factory default setting. Set how the printer responds when the frequency threshold expires. Note: None is the factory default setting. - Lexmark CX417 | User Guide - Page 187
isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character or deactivate Hex Trace, turn off or reset the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a - Lexmark CX417 | User Guide - Page 188
is the factory default setting. • This menu item appears only when a formatted, non‑defective flash memory option card or printer hard disk is installed. • Make sure the flash memory option or printer hard disk is not read/write‑, write‑, or password‑protected. • Job Buffer Size must not be set to 100 - Lexmark CX417 | User Guide - Page 189
Understanding printer menus PCL Emul menu Use Font Source Resident Disk Download characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown. Change the point size - Lexmark CX417 | User Guide - Page 190
Off None 0-199 Assign Manual Envelope Off None 0-199 190 To Specify the number of lines that print on each page. Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper - Lexmark CX417 | User Guide - Page 191
Understanding printer menus 191 Use Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper - Lexmark CX417 | User Guide - Page 192
Understanding printer menus 192 Use Font Size 1-255 pt Scale 1-400% Orientation Portrait Landscape Margin Size 8-255 mm Backgrounds Do Not Print Print Image menu Use Auto - Lexmark CX417 | User Guide - Page 193
Understanding printer menus 193 Use Orientation Portrait Landscape Reverse Portrait Reverse Landscape Help menu Menu item Print All Guides Copy Guide E‑mail Guide Fax Guide FTP Guide Color Quality Print Defects Guide Information Guide Supplies Guide To Set the image orientation. Note: Portrait is - Lexmark CX417 | User Guide - Page 194
environmental benefit. Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. energy using one printer setting, see "Using Eco‑Mode" on page 194. Using recycled paper As an environmentally conscious company, Lexmark supports the use of - Lexmark CX417 | User Guide - Page 195
To Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until it is ready to print. You may notice a short - Lexmark CX417 | User Guide - Page 196
From the home screen, navigate to: > Settings > General Settings > Timeouts > Sleep Mode 2 In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode. 3 Apply the changes. Using Hibernate mode Hibernate is an ultra‑low‑power saving mode. Notes: • Three days - Lexmark CX417 | User Guide - Page 197
menu, select the time. 5 From the Day(s) menu, select the day or days. 6 Click Add. Adjusting the brightness of the printer display To save energy, or if you have trouble reading from the display, adjust the brightness of the display. Using the Embedded Web Server 1 Open a Web browser, and then type - Lexmark CX417 | User Guide - Page 198
you want to recycle, and then select your country or region from the list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to - Lexmark CX417 | User Guide - Page 199
Saving money and the environment 199 To return Lexmark cartridges for reuse or recycling, do the following: 1 Go to www.lexmark.com/recycle. 2 Select the product that you want to recycle. - Lexmark CX417 | User Guide - Page 200
with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Volatile - Lexmark CX417 | User Guide - Page 201
by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it - Lexmark CX417 | User Guide - Page 202
hard disk installed. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If - Lexmark CX417 | User Guide - Page 203
security Web page. You can also see the Embedded Web Server - Security: Administrator's Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals tab, and then select Embedded Web Server - Security: Administrator - Lexmark CX417 | User Guide - Page 204
Remove paper from the standard bin and multipurpose feeder. 3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum. 4 Wipe the outside of the printer with a damp, soft, lint‑free cloth. Notes: • Do not use household cleaners or detergents, as they may damage the - Lexmark CX417 | User Guide - Page 205
Maintaining the printer 205 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all - Lexmark CX417 | User Guide - Page 206
Device Status > More Details. Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy may vary significantly and is dependent on many factors, such as actual document content, print quality settings, and other - Lexmark CX417 | User Guide - Page 207
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components. Ordering toner cartridges Notes: • The estimated cartridge yield is based on the ISO/IEC 19798 standard. • Extremely low print coverage - Lexmark CX417 | User Guide - Page 208
Maintaining the printer 208 Item United States European and Canada Economic Area (EEA+) Rest of Europe, regular toner cartridges Black 80C0H10 Cyan 80C0H20 Magenta 80C0H30 Yellow 80C0H40 For more information on countries located in each region, go to www.lexmark.com/regions. CX417 - Lexmark CX417 | User Guide - Page 209
replace the maintenance kit, contact customer support at http://support.lexmark.com or your service representative. Part name Type Supply number Maintenance kit 115 V 220 V 100 V 40X7615 40X7616 40X7617 Ordering a waste toner bottle Item Waste toner bottle C540X75G All countries and regions - Lexmark CX417 | User Guide - Page 210
210 Replacing supplies Replacing the waste toner bottle 1 Top door 2 Waste toner bottle 3 Right side cover 4 Front door 1 Unpack the replacement waste toner bottle. 2 Open the front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component - Lexmark CX417 | User Guide - Page 211
Maintaining the printer 211 3 Open the top door. 4 Remove the right side cover. 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. - Lexmark CX417 | User Guide - Page 212
Maintaining the printer 212 6 Seal the used waste toner bottle in the enclosed packaging. For more information, see "Recycling Lexmark products" on page 198. 7 Insert the replacement waste toner bottle. 8 Insert the right side cover. - Lexmark CX417 | User Guide - Page 213
and hold the release latch on the right side of the printer, and then slowly close the top door. 10 Close the front door. Replacing a black and color imaging kit 1 Open the front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from - Lexmark CX417 | User Guide - Page 214
Maintaining the printer 214 2 Open the top door. 3 Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit. - Lexmark CX417 | User Guide - Page 215
Maintaining the printer 215 4 Remove the right side cover. 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. 6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. - Lexmark CX417 | User Guide - Page 216
Maintaining the printer 216 7 Press down the blue lever, and then grasp the green used imaging kit in the bag that the replacement imaging kit came in. For more information, see "Recycling Lexmark products" on page 198. Note: When replacing the black imaging kit, save the cyan, magenta, and yellow - Lexmark CX417 | User Guide - Page 217
Maintaining the printer 217 10 Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side. 11 Remove the red packing strip and the attached fabric - Lexmark CX417 | User Guide - Page 218
Maintaining the printer 218 14 Align and then insert the imaging kit. 15 Gently but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated. - Lexmark CX417 | User Guide - Page 219
Maintaining the printer 219 16 Insert the waste toner bottle. 17 Insert the right side cover. 18 Insert the toner cartridges. - Lexmark CX417 | User Guide - Page 220
Maintaining the printer 220 19 Slide and hold the release latch on the right side of the printer, and then slowly close the top door. 20 Close the front door. - Lexmark CX417 | User Guide - Page 221
Maintaining the printer 221 Replacing toner cartridges Warning-Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under warranty. Note: A reduced print quality may result from using non‑Lexmark toner cartridges. 1 Open the top door. 2 Remove the toner cartridge - Lexmark CX417 | User Guide - Page 222
down until it fits into place. 5 Slide and hold the release latch on the right side of the printer, and then slowly close the top door. 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in. For more information, see "Recycling Lexmark products" on page 198. - Lexmark CX417 | User Guide - Page 223
223 Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer. 1 Open the front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before - Lexmark CX417 | User Guide - Page 224
Maintaining the printer 224 3 Lift the toner cartridge handle, and then gently pull it from the imaging kit. 4 Remove the right side cover. 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. - Lexmark CX417 | User Guide - Page 225
Maintaining the printer 225 6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. 7 Press down the blue lever, and then - Lexmark CX417 | User Guide - Page 226
Maintaining the printer 226 9 Gently shake the replacement developer unit side‑to‑side before removing it from its packaging. 10 Remove the red shipping cover from the developer unit. 11 Insert the developer unit. - Lexmark CX417 | User Guide - Page 227
Maintaining the printer 227 12 Align and then insert the imaging kit. 13 Gently but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated. 14 Replace the waste toner bottle. - Lexmark CX417 | User Guide - Page 228
Maintaining the printer 228 15 Insert the right side cover. 16 Insert the toner cartridges. 17 Slide and hold the release latch on the right side of the printer, and then slowly close the top door. - Lexmark CX417 | User Guide - Page 229
in the bag that the replacement developer unit came in. For more information, see "Recycling Lexmark products" on page 198. Moving the printer Moving the printer to another location CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel - Lexmark CX417 | User Guide - Page 230
Maintaining the printer 230 Shipping the printer When shipping the printer, use the original packaging. - Lexmark CX417 | User Guide - Page 231
CD or the Embedded Web Server - Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in - Lexmark CX417 | User Guide - Page 232
selectable alerts. Notes: • You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle. • All alerts can be set for nearly low a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section - Lexmark CX417 | User Guide - Page 233
, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click the Copy Printer Settings. 3 To change the language, select a language from the drop-down menu, and then click Click here to submit language. 4 Click - Lexmark CX417 | User Guide - Page 234
default settings. For more information, see "Printing a menu settings page" on page 40. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see "Erasing non‑volatile memory" on page 201. Warning - Lexmark CX417 | User Guide - Page 235
sure that the paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. • Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator. - Lexmark CX417 | User Guide - Page 236
tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media - Lexmark CX417 | User Guide - Page 237
Clearing jams 237 Jam location 1 Automatic document feeder (ADF) 2 Standard bin 3 Fuser 4 Front door 5 Duplex area 6 Trays 7 Multipurpose feeder 8 Manual feeder - Lexmark CX417 | User Guide - Page 238
Clearing jams 238 Paper jam in the standard bin 1 Open the top door. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX417 | User Guide - Page 239
door. Paper jam in the front door Paper jam in the fuser 1 Open the front and top doors. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Remove the jammed paper. Note: Make - Lexmark CX417 | User Guide - Page 240
Clearing jams 240 • Below the fuser • In the fuser access door 3 Close the top and front doors. - Lexmark CX417 | User Guide - Page 241
Clearing jams 241 Paper jam in the duplex unit 1 Open the front door. 2 Remove the jammed paper. 3 Close the front door. Paper jam in trays 1 Pull out the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX417 | User Guide - Page 242
Clearing jams 242 3 Insert the tray. Paper jam in the manual feeder 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX417 | User Guide - Page 243
Clearing jams 243 3 Insert the tray. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Flex, fan, and align the paper edges before loading. 4 Reload paper. - Lexmark CX417 | User Guide - Page 244
Clearing jams 244 Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open the ADF cover. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the ADF cover. 5 Flex, fan, and align the paper edges before loading. 6 - Lexmark CX417 | User Guide - Page 245
245 Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Change [paper source] to [custom type name] Try one or more of the following: • Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer - Lexmark CX417 | User Guide - Page 246
Troubleshooting 246 Close flatbed cover and load originals if restarting job [2yy.xx] From the printer control panel, try replace the toner cartridge very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, select Continue on the printer control panel - Lexmark CX417 | User Guide - Page 247
when the hard disk was installed in a different printer model. Note: The printer hard disk and the flash drive are supported only in select printer models. From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm. Defective flash - Lexmark CX417 | User Guide - Page 248
Troubleshooting 248 Fax memory full 1 From the control panel, touch Continue to clear the message and print using a different paper source. For non‑touch‑screen printer models, press to confirm. • Check the length and width guides of the paper source and make sure the paper is loaded properly. • - Lexmark CX417 | User Guide - Page 249
Troubleshooting 249 Insufficient memory to support Resource Save feature [35] Install additional printer memory or select Continue on the printer control panel to disable Resource Save, clear the message, and continue printing. For non‑touch‑screen printer models, press to confirm. Insufficient - Lexmark CX417 | User Guide - Page 250
, touch Prompt each page, paper loaded or press control panel to clear the message and continue printing. • Cancel the current job. on the printer Load Manual Feeder with [custom type name] Try one or more of the following: • Load the feeder with the correct size and type of paper. • Depending - Lexmark CX417 | User Guide - Page 251
replace the maintenance kit very soon. For more information, go to the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch - Lexmark CX417 | User Guide - Page 252
, visit the Lexmark support Web site at http://support.lexmark.com. Non-Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be a toner cartridge or the imaging kit. The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed - Lexmark CX417 | User Guide - Page 253
printer control panel, touch Continue to clear the message and continue printing. For more information, visit http://support.lexmark.com or contact customer support toner cartridge. The cartridge may be defective or a non‑genuine Lexmark supply. For more information, see "Using genuine Lexmark parts - Lexmark CX417 | User Guide - Page 254
For more information, see the instruction sheet that came with the supply. Note: If you do not have a replacement imaging kit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace all originals if restarting job. From the printer control panel, try one or - Lexmark CX417 | User Guide - Page 255
's Guide. Replace missing waste toner bottle [31.xyz] Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet that came with the supply. Replace unsupported [color] cartridge [32.xy] Remove the toner cartridge, and then install a supported one - Lexmark CX417 | User Guide - Page 256
32.58 32.59 For more information, see "Using genuine Lexmark parts and supplies" on page 207. Note: If you do not have a replacement imaging kit, then see the "Ordering supplies" section or go to www.lexmark.com. Replace waste toner bottle [82.xy] Replace the waste toner bottle to clear the message. - Lexmark CX417 | User Guide - Page 257
ADF cover. Scanner disabled by admin [840.01] Print without the scanner, or contact your system support person. Scanner disabled. Contact system administrator if problem persists. [840.02] From the printer control panel, try one or more of the following: • Select Continue with scanner disabled to - Lexmark CX417 | User Guide - Page 258
and then turn it back on. • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen - Lexmark CX417 | User Guide - Page 259
User's Guide. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, replaced. Waste toner bottle nearly full [82.xy] You may need to order a waste toner bottle. If necessary, select Continue on the printer control - Lexmark CX417 | User Guide - Page 260
Troubleshooting 260 Note: If the message appears again, then contact your system support person. Solving printer problems • "Basic printer problems" on page 260 • "Option problems" on page 262 • "Paper feed problems" on page 264 Basic printer problems The printer is not responding Action Step 1 - Lexmark CX417 | User Guide - Page 261
the installed printer driver. Go to step 12. Install the correct printer driver. Is the correct printer driver installed? Step 12 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer back on. Contact customer support. Is the printer working? - Lexmark CX417 | User Guide - Page 262
Troubleshooting 262 Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes The problem is solved. Does Ready appear on the printer display? Step 2 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer - Lexmark CX417 | User Guide - Page 263
Troubleshooting 263 Action Yes Step 4 a Check if the internal option is selected. The problem is solved. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" - Lexmark CX417 | User Guide - Page 264
Step 4 Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 36. The problem is solved. Is the tray available in the - Lexmark CX417 | User Guide - Page 265
? Paper jam message remains after jam is cleared Action Check the entire paper path for jammed paper. a Remove any jammed paper. b From the printer control panel, touch Continue to clear the message. Yes Contact customer support. No The problem is solved. Does the paper jam message remain? - Lexmark CX417 | User Guide - Page 266
Troubleshooting 266 Solving print problems Printing problems Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Yes No Step 1 Open the held jobs - Lexmark CX417 | User Guide - Page 267
Troubleshooting on the printer control panel is blinking green. Note: A green blinking light indicates that the printer is busy. Wait until the printer Go to supported. For more information on tested and approved USB flash drives, see "Supported flash drives and file types" on page 65. The problem - Lexmark CX417 | User Guide - Page 268
Hex Trace mode. No Go to step 2. Is the printer in Hex Trace mode? Step 2 a From the printer control panel, select Standard Network or Network [x], and then set SmartSwitch to On. b Resend the print job. Contact customer support. The problem is solved. Do incorrect characters print? Job prints - Lexmark CX417 | User Guide - Page 269
Troubleshooting 269 Large jobs do not collate Action Step 1 a From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). b Resend the print job. Yes The problem is solved. Did the job print and collate correctly? Step 2 a From the printer Step 1 The problem is a - Lexmark CX417 | User Guide - Page 270
customer support. Print jobs do not print Action Yes Step 1 The problem is a From the document you are trying to print, open the Print dialog solved. and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for - Lexmark CX417 | User Guide - Page 271
jobs print? Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer software" on page 36. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Do the jobs print? Print job takes - Lexmark CX417 | User Guide - Page 272
printer memory, and then resend the print job. The problem is solved. Did the job print? No Go to step 5. Go to step 6. Contact customer support. paper guides are in the correct positions for the size of the paper loaded in each tray. • Check if the paper size indicators on the paper guides are - Lexmark CX417 | User Guide - Page 273
? Print quality problems Characters have jagged or uneven edges No Contact customer support. No Check the original file for manual page breaks. Action Yes Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control panel - Lexmark CX417 | User Guide - Page 274
Troubleshooting 274 Action Yes Step 2 The problem is Check if the fonts installed on the computer are supported by the solved. printer. Are the fonts installed on the computer supported by the printer? Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 a - Lexmark CX417 | User Guide - Page 275
on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Reduce the toner darkness. The problem is solved. a From the Quality menu on the printer control panel, reduce the toner density. Note: 4 is the factory default setting. b Resend the print job. Did the gray - Lexmark CX417 | User Guide - Page 276
Troubleshooting 276 Horizontal voids appear on prints Leading edge Trailing edge Action Yes Step 1 Go to step 2. a Make sure your software program is using a correct fill pattern. b Resend the print job. No The problem job. The problem is solved. quality problems. problem is solved - Lexmark CX417 | User Guide - Page 277
Troubleshooting 277 Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job. Yes The problem is solved. Are the margins correct? Step 2 Go to step 3. From the printer control panel, set the paper size in the Paper - Lexmark CX417 | User Guide - Page 278
Troubleshooting 278 Action Yes Step 3 Go to step 4. a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. b Resend the print job. No The problem print job. Contact customer The problem is support. solved. Is the paper - Lexmark CX417 | User Guide - Page 279
Troubleshooting 279 Action Yes Step 2 Go to step 3. From the printer the tray settings. The problem is solved. Do print irregularities still appear? Step 4 From the printer Go to step 5. print job. Go to step 6. The problem is solved. Do print irregularities still appear? Step - Lexmark CX417 | User Guide - Page 280
is solved. Is the print still too dark? Step 2 Go to step 3. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 4 is the factory default setting. b Resend the print job. The problem is solved. Is the print still too dark? Step 3 Go to step 4. a From the - Lexmark CX417 | User Guide - Page 281
the print job. Is the print still too dark? Yes Go to step 7. No The problem is solved. Contact customer The problem is support. solved. Print is too light Action Step 1 a From the Quality menu on the printer control panel, select Color Adjust. b Resend the print job. Yes Go to step 2. Is - Lexmark CX417 | User Guide - Page 282
Paper menu to match the paper loaded in the tray Go to step 7. The problem is solved. Is the print still too light? Step 7 Replace the imaging kit, and then resend the print job. Contact customer The problem is support. solved. Is the print still too light? Printer is printing blank pages - Lexmark CX417 | User Guide - Page 283
Troubleshooting 283 Action Yes Step 1 Go to step 2. a Check if there is packing imaging kit, and then resend the print job. Contact customer The problem is support. solved. Is the printer still printing blank pages? Printer is printing solid black pages Action Yes Step 1 a Remove, - Lexmark CX417 | User Guide - Page 284
Troubleshooting 284 Repeating defects appear on prints ) ) ) Action Yes No a Check if the following: The problem is solved. • 37.7 mm (1.48 in.) • 78.5 mm (3.09 in.) • 95 mm (3.74 in.) 2 Take note of the distance, and then contact customer support or your service representative. Shadow - Lexmark CX417 | User Guide - Page 285
4 Replace the imaging kit, and then resend the print job. Contact customer The problem is support. solved. Do shadow images still appear on prints? Skewed print AAABBBC)CCDDD)EEE Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper - Lexmark CX417 | User Guide - Page 286
Troubleshooting 286 Action Step 2 a Check if you are printing on a paper that is supported by the tray. b Resend the print job. Yes Contact customer support. No The problem streaked horizontal lines appear on prints? Step 2 From the printer control panel, set the paper type and weight in the - Lexmark CX417 | User Guide - Page 287
Troubleshooting 287 Action Yes Step 4 a Remove, and then reinstall the imaging kit. Go to step 5. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems problem is support the printer control - Lexmark CX417 | User Guide - Page 288
appear on prints? Step 5 Replace the imaging kit, and then resend the print job. Contact customer The problem is support. solved. Do streaked vertical lines appear on prints? Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes Step 1 a Remove, and then reinstall - Lexmark CX417 | User Guide - Page 289
job. Does fog or shading disappear from the prints? Yes The problem is solved. No Contact customer support. Toner rubs off ABC DEF Leading edge Trailing edge Action Yes Step 1 Go to step 2. From the Paper menu on the printer control panel, check the paper type, texture, and weight. Do - Lexmark CX417 | User Guide - Page 290
Troubleshooting 290 Transparency print quality is poor Action Step 1 From the printer control panel, set print density uneven? Vertical voids appear on prints Leading edge Yes Contact customer support. No The problem is solved. Trailing edge Action Yes Step 1 a Check if your software program - Lexmark CX417 | User Guide - Page 291
Troubleshooting 291 Action Yes Step 2 a From the Paper Menu on the printer control panel, check the paper type and paper weight. b Resend the print job. Go to step 3. No The problem problem is support. solved. Do vertical voids appear on prints? Color quality problems inks or toners can be - Lexmark CX417 | User Guide - Page 292
Troubleshooting 292 How photographic images. What is manual color correction? When manual color correction is enabled, the printer employs user‑selected color conversion the colors displayed on a computer monitor. This uses only black toner to create all levels of neutral gray. • sRGB Vivid-Provides - Lexmark CX417 | User Guide - Page 293
Troubleshooting operating system. Note: Manual color correction may be printer control panel, make sure the paper type setting is set to Transparency. Set the paper type to Transparency. Is the paper type setting correct? Step 2 Reduce the toner darkness, and then resend the print job. The problem - Lexmark CX417 | User Guide - Page 294
on the printer control panel, do the following: a Select Color Correction, and then select Manual. b Select Manual Color, and problem is solved. Contact customer support. The print appears tinted Action Yes Adjust the color balance. The problem is a From the Color Balance menu on the printer - Lexmark CX417 | User Guide - Page 295
Troubleshooting 295 Solving copy problems • "Copier does not respond" on page 295 • " problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. it back on. Connect the power cord to the printer and a properly grounded electrical outlet. Contact customer support - Lexmark CX417 | User Guide - Page 296
Troubleshooting c If the print remains faded, then replace the toner cartridge. See "Print quality problems" on page 273. Is the print quality satisfactory? being scanned? Step 7 Check for patterns on print. a From the printer control panel, navigate to: Copy > Sharpness > select a lower setting - Lexmark CX417 | User Guide - Page 297
the current setting. b Resend the copy job. Contact customer The problem is support. solved. Do pages show washed‑out or overexposed prints? Partial size of the paper loaded in the tray. From the Paper menu on the printer control panel, check the Paper Size setting. Go to step 3. Does the - Lexmark CX417 | User Guide - Page 298
Troubleshooting 298 Solving fax problems Caller ID is not shown Action Yes Contact your telephone company to check if your telephone line The problem is is subscribed to the caller ID service. solved. Notes: • If your region supports multiple caller ID patterns, then you may have to change - Lexmark CX417 | User Guide - Page 299
ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, then connect to a DSL filter or router that will support analog - Lexmark CX417 | User Guide - Page 300
Step 10 a Temporarily disable voice mail service. For more information, contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer. b Try sending or receiving a fax. The problem is solved. Can you send or - Lexmark CX417 | User Guide - Page 301
the number of times you want the phone to ring before the printer answers. d Click Submit. Can you receive faxes? Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Can you receive faxes? Can receive but not send - Lexmark CX417 | User Guide - Page 302
been set for the telephone number that you want to dial. • Dial the telephone number manually. The problem is solved. Can you send faxes? Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are connected. • The indicator light is blinking red until - Lexmark CX417 | User Guide - Page 303
then type the printer IP address in the address field. The problem is solved. Notes: • View the printer IP address on the printer home screen. The . The problem is solved. Is the fax print quality satisfactory? No Go to step 2. Go to step 3. Contact customer support. Solving scanner problems • - Lexmark CX417 | User Guide - Page 304
Troubleshooting 304 • "Scanning takes too long or freezes the computer" on page 306 • "Poor scanned image quality" on page 306 • "Partial document or photo scans" on page 307 • "Cannot scan from a computer" on page 307 The scanner does not respond Action Step 1 Check if the printer is turned on. - Lexmark CX417 | User Guide - Page 305
Troubleshooting 305 Action Yes Step 7 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer back on. Are the printer and scanner working? No Contact customer support. Scan job was not successful Action Yes Step 1 Go to step 2. Check the - Lexmark CX417 | User Guide - Page 306
Troubleshooting 306 Scanning takes too long or freezes the computer Action Step 1 Check if other applications are interfering with the scan. Close all applications that are not being used. Yes Go to step 2. No The problem The problem is support. solved , replace the toner cartridge. Is the - Lexmark CX417 | User Guide - Page 307
Troubleshooting being scanned? Step 7 Problem solved. Increase the scan resolution printer back on. Go to step 3. Is there an error message on the printer display? Step 3 Check the cable connections between the printer and the print server to make sure they are secure. Contact customer support - Lexmark CX417 | User Guide - Page 308
application working now? The problem is solved. No Contact customer support. Contact customer support. Embedded Web Server does not open Action Step 1 a Turn on the printer. b Open a Web browser, and then type the printer IP address. c Press Enter. Yes The problem is solved. Does the Embedded - Lexmark CX417 | User Guide - Page 309
Troubleshooting 309 Action Yes Step 2 Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section The problem is solved. Note: An IP - Lexmark CX417 | User Guide - Page 310
the following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is - Lexmark CX417 | User Guide - Page 311
and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www - Lexmark CX417 | User Guide - Page 312
Lexmark, the Lexmark logo, MarkNet, AccuRead, and MarkVision are trademarks or registered trademarks of Lexmark and service marks printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer - Lexmark CX417 | User Guide - Page 313
average sound pressure, dBA Printing 51 Scanning 50 Copying 50 Ready 16 Values are subject to change. See www.lexmark.com for current values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic - Lexmark CX417 | User Guide - Page 314
disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for ) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature Shipping temperature Storage temperature - Lexmark CX417 | User Guide - Page 315
access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid - Lexmark CX417 | User Guide - Page 316
higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an for this product in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified - Lexmark CX417 | User Guide - Page 317
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, - Lexmark CX417 | User Guide - Page 318
from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity. be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this - Lexmark CX417 | User Guide - Page 319
, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party - Lexmark CX417 | User Guide - Page 320
for the Facsimile User Instructions. The grant of a services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service within any 30 minute period for any single manual call initiation, and • The equipment shall Lexmark International, Inc. LEX-M03-002 - Lexmark CX417 | User Guide - Page 321
FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable - Lexmark CX417 | User Guide - Page 322
of any product or the durability or longevity of prints produced by any product. Warranty service does not include repair of failures caused by: -Modification or unauthorized attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance - Lexmark CX417 | User Guide - Page 323
a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications -Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts -Products, supplies, parts, materials (such as toners and - Lexmark CX417 | User Guide - Page 324
of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF - Lexmark CX417 | User Guide - Page 325
driver 36 ADF copying using 70 Adjust ADF Skew copy options 81 e‑mail options 88 fax options 112 scan options 119 adjusting brightness Embedded Web Server 197 printer display 197 Adjusting color 245 adjusting copy quality 75 adjusting Sleep mode 196 adjusting toner quality, troubleshooting print - Lexmark CX417 | User Guide - Page 326
toner cartridge 232 supply notifications, waste toner bottle 232 configuring supply notifications from the Embedded Web Server 232 connecting printer to distinctive ring service 194 contacting customer support 310 content e‑mail Copy Settings menu 153 copy troubleshooting copier does not respond 295 - Lexmark CX417 | User Guide - Page 327
use in this device 247 disk wiping 202 display printer control panel 15 display troubleshooting printer display is blank 262 display, printer control panel adjusting brightness 197 disposing of printer hard disk 200 distinctive ring service, fax connecting to 103 documents, printing from a computer - Lexmark CX417 | User Guide - Page 328
service 97 DSL connection 94 standard telephone line connection 90 VoIP 96 fax troubleshooting printer 10 finding printer IP address 19 Finishing menu 182 firmware card 26 flash drive printing from 64 Flash Drive menu 176 flash drives supported hardware options, adding print driver 36 header inserting 77 - Lexmark CX417 | User Guide - Page 329
kit very low [80.xy] 251 making copies using paper from selected tray 73 manual feeder loading 45 Max Speed and Max Yield using 63 memory types installed on printer 200 memory card 26 installing 29 troubleshooting 263 Memory full [38] 252 Memory full, cannot print faxes 252 menu settings loading - Lexmark CX417 | User Guide - Page 330
Mopria Print Service using 66 moving the printer 11, Guide where to find 231 noise emission levels 313 Non-Lexmark [supply type], see User's Guide maintenance kit 209 toner cartridges 207 waste toner bottle 209 original size paper feed troubleshooting message manual feeder 242 in the multipurpose feeder - Lexmark CX417 | User Guide - Page 331
network 37 print driver hardware options, adding 36 print irregularities 278 print job canceling from the computer 69 print quality cleaning the scanner glass 205 replacing a developer unit 223 replacing imaging kit 213 replacing the waste toner bottle 210 print quality troubleshooting blank pages - Lexmark CX417 | User Guide - Page 332
hub, please remove 247 Waste toner bottle nearly full [82.xy] 259 Weblink server not set up. Contact system administrator. 259 printer options troubleshooting internal option is not detected 262 memory card 263 tray problems 263 printer problems, solving basic 260 printer security information on 203 - Lexmark CX417 | User Guide - Page 333
194 recycling Lexmark packaging 198 Lexmark products 198 toner cartridges 198 reducing imaging kit [32.xy] 256 Replace waste toner bottle [82.xy] 256 reports viewing up 23 using 113 scan troubleshooting cannot scan from a computer 307 partial problem persists. [840.02] 257 scanner glass cleaning - Lexmark CX417 | User Guide - Page 334
service printer Lexmark 207 using recycled paper 194 Supplies menu 121 supplies, ordering imaging kits 209 maintenance kit 209 toner cartridges 207 waste toner bottle 209 Supply needed to complete job 258 supply notifications configuring 232 supported flash drives 65 supported paper types 60 supported - Lexmark CX417 | User Guide - Page 335
on prints 288 toner rubs off 289 toner specks appear on prints 289 transparency print quality is poor 290 uneven print density 290 vertical voids appear on prints 290 troubleshooting, printer options internal option is not detected 262 memory card 263 tray problems 263 troubleshooting, scan cannot - Lexmark CX417 | User Guide - Page 336
130 unlinking trays 49, 50 Unsupported USB hub, please remove 247 USB port 35 printer control panel 15 using a shortcut number scanning to an FTP address 114 using Hibernate 201 volatility statement of 200 W waste toner bottle ordering 209 replacing 210 Waste toner bottle nearly full [82.xy] 259
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 |
 |
CX410 Series and CX417
User's Guide
March 2017
www.lexmark.com
Machine type(s):
7527
Model(s):
415, 436