Lexmark Genesis S815 SmartSolutions User's Guide

Lexmark Genesis S815 Manual

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  • Lexmark Genesis S815 | SmartSolutions User's Guide - Page 1
    SmartSolutions User's Guide 2010 www.lexmark.com
  • Lexmark Genesis S815 | SmartSolutions User's Guide - Page 2
    ...10 Updating your printer 11 Using SmartSolutions on your printer 12 Modifying printer screen saver settings 13 Setting solutions as the printer screen saver 13 Adjusting screen saver settings using the printer control panel 13 FAQ...15 How can I fix network printer problems with the Wireless
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    ...24 Solutions troubleshooting...25 Solutions do not show in the printer ...25 Cannot send a fax ...25 Cannot send e-mail ...26 Cannot display photos ...27 Cannot display RSS feeds ...27 Cannot display Google Calendar...28 Incorrect or no data from Cartridge Finder ...28 Printer solutions not
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    of solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS feeds
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    Scan and save files to a previously selected directory on a computer using pre-defined settings. * You can select one or more of these solutions as your printer screen saver. Examples: • If you are a business owner or supervisor who frequently prints a work schedule, then you could create a Print
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    .lexmark.com. Adobe Flash Player Adobe Flash Player 10 or later Requirements for Print a File Your computer must have a Windows operating system. The printer driver must be installed with a network printer connection. The printer must be on the same subnet as the computer. Requirements for Scan
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    . Using the Solution Library The Solution Library contains the different SmartSolutions that you can customize and add to your printer. To add a solution to your printer, you can do one of the following: • Drag the icon from the Solution Library into the workspace. • Double-click the icon. To view
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    views . To navigate between pages of solutions, click the page numbers . For more information on editing your solutions, click ? on the solution dialog. • Change the order in which the solutions appear on the printer control panel. Click and drag the solution icon to where you want to move
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    each connected to the Internet through an Ethernet or wireless connection. • Your printer is turned on, and at the home screen. Using the printer software Note: Make sure the printer software is installed. 1 Open the printer program folder: For Windows users a Click or Start. b Click All Programs or
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    to create an account. 3 Click the Solution Center tab. 4 At the bottom of the screen, click Add Printer. 5 Follow the instructions to add your printer. Notes: • Make sure you set the Date and Time on the printer correctly. Your printer needs to be set to the current date and time for the Add
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    Sync. Note: Do not close the browser window while the update is going on. 2 From the printer control panel, check to see if the solutions have been sent to the printer. 3 If the solutions do not appear on the printer, manually update the printer from the printer control panel: a From the home screen
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    through an Ethernet or wireless connection. • Your printer is powered on, and at the Home screen. • You have saved the solutions you have created on the Solution Center, and sent them to your printer. 1 If using a copy or print solution, load paper. 2 If using a copy or scan solution, load an
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    can use the Solution Center to choose which solution you want to appear on your printer screen saver. Notes: • The printer screen saver only supports solutions that display Web-based information on the printer control panel. For example, you can customize your screen saver to display headlines from
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    Off will disable screen savers on your printer. 4 Touch Accept. Make the screen saver run longer than the printer's default Power Saver timeout The screen saver runs for a number of minutes before the printer goes into Power Saver mode. The printer default for Power Saver is 60 minutes. To make the
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    or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Printer Home. 4 Select your printer from the list. 5 From the Settings tab, click Wireless setup utility. 6 Follow the instructions on the computer screen. How do I delete a solution? 1 From
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    click Start. 3 Follow the instructions on the computer screen. If you still cannot see your printer, then add it again. For more information, see "Adding a printer" on page 10. How do I replace an existing printer with a new one? 1 On the Printers area, right-click on the printer you want to replace
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    chapter of the printer User's Guide. • For more information on setting up the printer to fax, see the printer Fax Getting Started Guide or the Faxing chapter of the printer User's Guide. • For more information on networking, see the printer Network Getting Started Guide or the Networking chapter
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    the paper guide on the ADF to the width of the original document. • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. Before you troubleshoot SmartSolutions Use this checklist to solve most SmartSolutions problems. Make sure: • Your printer and computer
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    network setup troubleshooting Printer cannot connect to the network • Make sure all switches, hubs, routers, access points, and other connecting devices are turned on. • Make sure the IP address, gateway, and network mask are correct for your network. Print a network setup page from the printer to
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    back on. Wait one minute for the printer to re-establish the connection. • Check the wireless signal quality. Print a network setup page and check the signal you are using MAC address filtering to limit access to your wireless network, then you must add the MAC addresses of your printer, modem,
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    to the network" on page 19. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. 3 Select your printer. A link to important firmware updates is usually posted on
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    it. 3 Plug the power cord into the wall outlet, and then turn on the printer. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. Tips and troubleshooting 22
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    3 Select your printer. A link to important firmware updates is usually posted on the product page. CHECK THE PRINTER CONNECTION Make sure: • The printer is not connected to a computer that hosts printer sharing over a network. • The printer is not connected through Ethernet to a print server on the
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    Started Guide. 1 From the home screen, navigate to Reset Network Settings: > Network Setup > Reset Network Settings 2 Touch Yes. The printer wireless settings are reset to factory default settings. To verify, print a network setup page. Cannot add printer Connection problems prevent communication
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    2 From the Web content area, select Enable Java. Solutions troubleshooting Solutions do not show in the printer MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from your printer: • From the Solution Center, click Save and Sync to
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    printer User's Guide. CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server. MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS Tips and troubleshooting
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    SUPPORTED FILE SIZE Images that are too large are not displayed. Cannot display RSS feeds CHECK THE INTERNET CONNECTION Viewing RSS feeds requires a working Internet connection. For more information on checking the printer Internet connection, see "Printer cannot connect to the Internet" on page
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    "What is a proxy?" on page 35. MAKE SURE TO ENTER A VALID LOCATION The Cartridge Finder displays information on local retailers. Make sure to enter your correct location to get valid information. Printer solutions not updated MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your
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    for your network. Print a network setup page from the printer to check the use a new one. • Make sure one end of the Ethernet cable is securely connected to the printer Ethernet port and Guide. Check if the printer is connected to a wireless network Note: SmartSolutions will not work if your printer
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    -Fi indicator light is lit and is solid green. MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then try reconnecting to a wireless network. • Make sure the SSID is correct. Print a network setup page from the printer to check the network settings. • Make sure your
  • Lexmark Genesis S815 | SmartSolutions User's Guide - Page 31
    UAA: XX XX XX XX XX XX • From the printer control panel, navigate to Print Setup Page: > Network Setup > Print Setup Page This prints a network setup page showing the printer MAC address, IP address and other network settings. Finding the printer IP address Select one of the two ways to find the
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    screen • Make sure to select the correct printer from the printers found in your network. A printer can be identified by its MAC address and IP address. For more information, see "How do I know which printer to select?" on page 30. • Make sure the printer is powered on and at the home screen. When
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    light is lit and is solid green. MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then run the wireless setup again. For Windows users a Click or Start. b Click All Programs or Programs, and then select the printer program folder from the list. c Select
  • Lexmark Genesis S815 | SmartSolutions User's Guide - Page 34
    to the network" on page 19. To use this feature, you must connect to a network. Would you like to connect to a network now? • Reinsert the installation software CD or run the Wireless Setup Utility and configure the printer network settings from your computer. Communication Error. Try Again Later
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    and then reinsert it. c Plug the power cord into the wall outlet, and then turn on the printer. 3 Add the printer again. The printer shows an error For more information, see "Printer shows an error" on page 34. The printer returns to the home screen Check if the printer you are adding has been added
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    control panel, touch SmartSolutions. 2 Touch More Options. 3 Touch Internet Connection Test. If the printer cannot connect to the Internet, then do the following: 1 Turn off the router (access point) and turn it back on again. Wait one minute for the computer to re-establish the connection. 2 Make
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    the Ethernet cable is attached. 3 Check if your printer is connected to a wireless network: Note: SmartSolutions will not work if your printer is connected to a computer via ad hoc connection. • Make sure the Wi-Fi indicator light is lit and is solid green. < < MAC: XX XX XX XX XX XX If the Wi
  • Lexmark Genesis S815 | SmartSolutions User's Guide - Page 38
    SSID is correct. Print a network setup page from the printer to check the network settings. • Make sure your WEP key or WPA passphrase is correct (if your network is secure). Log in to the access point (wireless router) and check the security settings. • Make sure the printer and computer are within
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    9.2 or later Adobe Flash Player 10 or later Adobe Flash Player 10 or later Software downloads Visit these Web sites to download compatible versions of the supported software applications or browsers: • Internet Explorer: http://www.microsoft.com/windows/internet-explorer/ • Safari: http://www
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    a name from the list to add that group in your e-mail or fax. Notes: • You can enter up to 30 contacts for Scan to Email and Scan to Fax solutions. • You can enter only 1 contact for solutions that support e-mailing photos, news articles, and other Web-based information. Using the Solution Center
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    32 Ethernet 29 USB 29 wireless 29 printer network settings solutions troubleshooting 15 printer not showing number entry screen 32 printer search disabling 38 printer solutions 4 adding a printer 10 using 12 printer solutions not updated 28 printers 7 printing tips 18 proxy entering settings
  • Lexmark Genesis S815 | SmartSolutions User's Guide - Page 42
    fax 25 incorrect or no data from Cartridge Finder 28 printer network settings 15 solutions do not show in the printer 25 solutions not updated 28 solutions, troubleshooting incorrect or no data from Cartridge Finder 28 supported browsers 5, 39 supported operating systems 5, 39 cannot send a fax 25
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SmartSolutions User's Guide
2010
www.lexmark.com