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Lexmark MS810 Forms and Bar Code Card User's Guide - Page 1

Lexmark MS810 Manual

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Forms and Bar Code Card 3.3 User's Guide October 2012 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2012 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550

Section	Page
Contents	2
Introduction	4
Overview	4
Supported devices	4
Supported fonts and bar codes	5
Supported bar codes	5
Supported fonts	9
SAP support	10
Installing SAP device types	10
Modifying device types format and default settings	10
Using the Visual Bar Code Designer	12
Supported operating systems	12
Installing the Visual Bar Code Designer	12
Generating bar code data	12
Creating and managing forms	14
Forms overview	14
Forms Composer and Forms Manager	14
Forms Card menu	15
Barcode menu	17
Storing forms on the printer	18
Capturing raw data for mapping	18
Printing forms from a flash drive	18
Identifying the version of forms on the Forms and Bar Code Card	18
Font limitations	19
Troubleshooting	20
The printer does not respond after installation	20
Make sure the option card is installed correctly	20
Forms Manager cannot detect the printer	20
Check printer connections	20
Make sure the printer is connected to the network	20
International fonts do not print as expected	20
Switch to one of the fonts available on the Forms and Bar Code card	20
Mismatched fonts in Forms Composer and on printed forms	21
Check Forms Composer and printer settings	21
Check that font mapping has not been altered in Forms Composer	21
Check that font mapping has not been altered on the printer	21
Change the fonts in Forms Composer	21
Install matching fonts on the Forms and Bar Code Card	22
Form did not merge	22
Remove unnecessary characters from the beginning of the form	22
Form is printed in plain text	22
Review the activation conditions in Forms Composer	22
Make sure the Formsmerge function is not deactivated by Forms Manager	22
Cannot fax or e-mail merged output	22
Check Forms Composer and printer settings	22
Characters appear as boxes in PDFs viewed with Acrobat Reader	22
Use a different program to view PDFs	22
Not all forms are listed	23
Data filters are not working	23
Cannot add new forms	23
Delete unused forms before adding new forms	23
Defragment the flash memory	23
Bar codes do not print as expected	23
Make sure the option card is compatible with the printer on which it is installed	23
Make sure that the option card is installed	23
When using a PCL 5 emulation printer driver, make sure that the escape sequence used to generate the ...	23
Cannot generate bar codes using PCL emulation printer drivers	23
Disable advanced features using a PCL XL emulation printer driver	24
Unexpected results after printing a bar code	24
Make sure the PCL 5 emulation escape sequences are complete	24
Make sure all parameters needed are fully specified	24
Printed bar code is unreadable	24
Make sure Print Quality settings are not too dark or too light	24
Check the paper	24
Notices	25
Edition notice	25
UNITED STATES GOVERNMENT RIGHTS	25
Trademarks	25
Notice to users in the European Union	26