Lexmark MS811 Print Quality Guide - Page 13

Skewed print, Streaked horizontal lines appear on prints, Step 1

Page 13 highlights

Skewed print Print quality Guide Page 13 of 19 Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Step 2 a Check if you are printing on a paper that is supported by the tray. b Resend the print job. Contact customer support. Is the print still skewed? Streaked horizontal lines appear on prints No The problem is solved. The problem is solved. Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3. From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. Do the paper type and weight match the type and weight of the paper in the tray? No The problem is solved. Change the paper type and weight to match the paper loaded in the tray.

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Skewed print
Action
Yes
No
Step 1
a
Move the width and length guides in the tray to the correct positions for the
size of the paper loaded.
b
Resend the print job.
Is the print still skewed?
Go to step 2.
The problem is solved.
Step 2
a
Check if you are printing on a paper that is supported by the tray.
b
Resend the print job.
Is the print still skewed?
Contact
customer
support
.
The problem is solved.
Streaked horizontal lines appear on prints
Action
Yes
No
Step 1
a
Depending on your operating system, specify the tray or feeder from Printing
Preferences or the Print dialog.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 2.
The problem is solved.
Step 2
From the printer control panel, set the paper type and weight in the Paper menu
to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the paper in the
tray?
Go to step 3.
Change the paper type
and weight to match the
paper loaded in the tray.
Print quality Guide
Page 13 of 19