Lexmark Prestige Pro808 SmartSolutions User's Guide - Page 25
Solutions troubleshooting, Solutions do not show in the printer, Cannot send a fax
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For Firefox users 1 From the browser menu, navigate to: Tools > Options > Content tab 2 Select Enable Java. For Safari users 1 From the browser menu, navigate to: Safari > Preferences > Security 2 From the Web content area, select Enable Java. Solutions troubleshooting Solutions do not show in the printer MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from your printer: • From the Solution Center, click Save and Sync to send the solutions you created to the printer. • From the home screen of the printer control panel, navigate to Update Now: SmartSolutions > More Options > Update Now Cannot send a fax CHECK YOUR FAX CONNECTION • Make sure the printer and other devices on the line (if applicable) are set up and configured correctly according to your setup scenario. • Make sure that cables are connected to the correct ports. • Make sure that cables are securely plugged in. MAKE SURE YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER In some countries, you cannot send a fax without entering your fax name or company name. Some fax machines also block unknown faxes or faxes without sender information. Tips and troubleshooting 25