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Lexmark X215 User's Guide - Page 69

Troubleshooting, Preventing document and paper jams

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10 Troubleshooting Preventing document and paper jams Follow these tips to help prevent document and paper jams. • Use only recommended print materials. • Do not mix paper types in the paper tray. • Do not use creased, damp, or curled paper. • Flex, fan, and straighten the paper before loading. • Make sure the adjustable paper guides are positioned correctly. • Make sure the recommended print side has the correct orientation when loading paper in the paper tray and the manual bypass. • Do not overload the paper tray. The paper should be below the max fill line on the inside wall of the paper tray. • Do not remove the paper from the tray while printing. If a document or paper jam occurs, see "Clearing document jams" on page 70 or "Clearing paper jams" on page 73. Troubleshooting 69

Section	Page
Getting started	7
Understanding the parts	8
Front view	8
Rear view	8
Unpacking	9
Installing the toner cartridge	11
Connecting the cables	13
Powering on the machine	14
Understanding the operator panel	15
Setting the date and time	16
Changing the display language	16
Setting the country	17
Setting the station ID	17
Setting the Power Saver mode	18
Installing software	19
Installing the drivers	19
Removing the drivers	20
Loading paper and changing paper size	21
Selecting print materials	21
Guidelines for paper and specialty media	22
Loading the paper tray	24
Loading the manual bypass	28
Setting the paper type and size	29
Using the paper tray	29
Using the manual bypass	29
Selecting an output location	30
Front output tray	30
Rear output slot	30
Printing	31
Printing a document	31
Accessing Print Properties	32
Using your program	32
Using the Printers folder	32
Understanding the print settings	33
Saving favorite print settings	33
Changing the direction information is printed on a page	34
Changing the paper size	34
Printing multiple pages on one sheet of paper	35
Scaling a document	35
Fitting your document to a selected paper size	36
Using watermarks	36
Using overlays	38
Printing on both sides of the paper	40
Accessing the printer driver Help	41
Canceling a print job	41
Using the operator panel	41
Using the printer driver	41
Copying	42
Using the scanning bed	42
Using the ADF	44
Customizing settings	45
Darkness	45
Content	45
Number	46
Scale	46
Advanced	47
Customizing default settings	48
Setting the Timeout option	48
Creating two-sided copies	49
Using the ADF	49
Using the scanning bed	49
Scanning	50
Scanning a document or image	50
Faxing	51
Sending a fax automatically	51
Using the scanning bed	51
Using the ADF	52
Sending a fax manually	52
Using the scanning bed	52
Using the ADF	53
Receiving a fax automatically	53
Receiving a fax manually	53
Customizing settings	54
Using special features	56
Phonebook	56
Broadcast	58
Delay send	58
Clearing display messages	60
Reports	61
Maintenance	62
Cleaning the machine	62
Cleaning the outside of the machine	62
Cleaning the inside of the machine	63
Cleaning the scan unit	64
Maintaining the toner cartridge	64
Redistributing toner	65
Ordering toner cartridges	65
Replacing the toner cartridge	66
Cleaning the photoconductor drum	68
Troubleshooting	69
Preventing document and paper jams	69
Clearing document jams	70
ADF misfeed	70
Output misfeed	72
Roller misfeed	72
Clearing paper jams	73
Paper feed area (PAPER JAM 0)	73
Paper exit area (PAPER JAM 1)	75
Fuser and toner cartridge areas (PAPER JAM 2)	77
Manual bypass area (BYPASS JAM)	78
Clearing display messages	79
Solving problems	79
Paper feeding problems	80
Printing and copying problems	81
Scanning problems	84
Faxing problems	84
Print quality problems	86
Calling for service	89
Notices	90
Safety information	90
Conventions	90
Laser notices	91
Electronic emission notices	91