Lexmark X463 User's Guide
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- Lexmark X463 | User's Guide - Page 1
X46x Series User's Guide March 2012 Machine type(s): 7014, 4569, 4570 Model(s): 431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2 www.lexmark.com - Lexmark X463 | User's Guide - Page 2
Installing a flash memory or firmware card...33 Installing an Internal Solutions Port...35 Installing a printer hard disk ...42 Installing a fax card ...46 Installing hardware options...49 Installing a 250‑ or 550‑sheet drawer ...49 Attaching cables...50 Verifying printer setup...51 Printing a menu - Lexmark X463 | User's Guide - Page 3
products ...72 Recycling Lexmark packaging...72 Returning Lexmark cartridges for reuse or recycling 72 Reducing printer noise...73 Loading paper and specialty media 74 Setting the Paper Size and Paper Type...74 Configuring Universal paper settings...74 Avoiding jams...75 Loading trays...75 Using - Lexmark X463 | User's Guide - Page 4
...99 Printing the print quality test pages ...100 Canceling a print job...100 Canceling a print job from the printer control panel 100 Canceling a print job from the computer ...100 Copying...102 Making copies...102 Making a quick copy ...102 Copying using the ADF ...102 Copying using the scanner - Lexmark X463 | User's Guide - Page 5
and time at the top of each page 109 Placing an overlay message on each page ...109 Canceling a copy job...109 Canceling a copy job while the document is in the ADF 109 Canceling a copy job while copying pages using the scanner glass 110 Canceling a copy job while the pages are being printed 110 - Lexmark X463 | User's Guide - Page 6
Printing an incoming fax on both sides of the paper (duplexing 140 Viewing a fax log ...140 Blocking junk faxes...140 Canceling an outgoing fax...141 Canceling a fax while the original documents are still scanning 141 Canceling a fax after the original documents have been scanned to memory 141 - Lexmark X463 | User's Guide - Page 7
and forwarding faxes...143 Holding faxes ...143 Forwarding a fax ...144 Scanning to an FTP address 145 Scanning to an FTP address...145 Scanning to an FTP address using the keypad 145 Scanning to an FTP address using a shortcut number 145 Scanning to an FTP address using the address book 146 - Lexmark X463 | User's Guide - Page 8
...152 Darkness ...152 Resolution ...152 Advanced Imaging...152 Scanning to a flash drive...153 Improving scan quality...153 Understanding printer menus 154 Menus list...154 Paper menu...155 Default Source menu ...155 Paper Size/Type menu ...155 Configure MP menu...158 Substitute Size menu ...158 - Lexmark X463 | User's Guide - Page 9
233 Ordering supplies...234 Ordering toner cartridges ...234 Ordering a photoconductor kit ...234 Ordering ADF replacement parts...235 Moving the printer to another location 235 Shipping the printer...236 Administrative support 237 Finding advanced networking and administrator information 237 - Lexmark X463 | User's Guide - Page 10
manual feeder with ...258 Memory full, cannot print faxes ...258 Network/Network ...258 No analog phone line connected to modem, fax is disabled 258 No answer...258 No dial tone ...258 Paper Change: Load Tray ...258 Queued for sending ...258 Remove originals from the scanner - Lexmark X463 | User's Guide - Page 11
USB/USB ...260 30 Invalid refill, change toner cartridge...261 31 Replace defective cartridge ...261 32 Cartridge part number unsupported by device 261 34 Short paper ...261 35 Insufficient memory to support Resource Save feature 261 37 Insufficient memory to collate job...261 37 Insufficient - Lexmark X463 | User's Guide - Page 12
Contents 12 80 Routine maintenance needed...266 84 Replace PC Kit ...266 84 PC Kit life warning ...266 88 Cartridge low ...266 88.yy Cartridge nearly low ...266 88.yy Replace cartridge...266 200-282.yy paper jam ...267 290‑295.yy scanner jam...267 293 Replace all originals if restarting job...267 - Lexmark X463 | User's Guide - Page 13
Port...282 Memory card ...282 Solving paper feed problems...282 Paper frequently jams...282 Paper trays...283 Paper jam message remains after jam is cleared 283 Page that jammed does not reprint after you clear the jam 283 Solving print quality problems...284 Isolating print quality problems...284 - Lexmark X463 | User's Guide - Page 14
or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION-POTENTIAL INJURY: This product uses a laser. Use of - Lexmark X463 | User's Guide - Page 15
a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS. - Lexmark X463 | User's Guide - Page 16
maintaining the printer • Troubleshooting and solving problems Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available on the Lexmark Web site at www.lexmark.com/publications/. User's Guide-The User's Guide is available - Lexmark X463 | User's Guide - Page 17
support: • Documentation • Driver downloads • Live chat support • E‑mail support • Telephone support Warranty information Find it here Lexmark Support Web site-support.lexmark.com Note: Select your region, and then select your product to view the appropriate support site. Support telephone numbers - Lexmark X463 | User's Guide - Page 18
Learning about the printer 18 Basic model 3 2 1 8 7 6 4 5 1 Front door release button 2 Printer control panel 3 Automatic Document Feeder (ADF) 4 Standard exit bin with overhead light 5 Paper stop 6 Standard 250‑sheet tray 7 Multipurpose feeder door 8 Front door - Lexmark X463 | User's Guide - Page 19
USB port to connect the printer to the computer. 5 Fax wall connection port Note: The Fax ports are present only when a fax card is installed. 6 Fax telephone connection port Note: The Fax ports are present only when a fax card is installed. 7 Rear door 8 Power switch 9 Printer power cord socket 10 - Lexmark X463 | User's Guide - Page 20
of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations - Lexmark X463 | User's Guide - Page 21
, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. Using the scanner glass The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass: • Place a document facedown - Lexmark X463 | User's Guide - Page 22
WXYZ * 0 # 2 3 4 5 8 76 Item 1 Display 2 Keypad 1 2 ABC 4 5 GHI JKL 7 8 PQRS TUV * 0 Description View scanning, copying, faxing, and printing options as well as status and error messages. Enter numbers or symbols on the display. 3 DEF 6 MNO 9 WXYZ # 3 Dial Pause 4 Back 5 Home - Lexmark X463 | User's Guide - Page 23
display. Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows a basic screen which is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to - Lexmark X463 | User's Guide - Page 24
confidential print jobs • Profile names • Bookmark container or job names • USB container or job names for supported extensions only Opens a screen containing all the held jobs This button appears on the screen when the printer is unlocked and Device Lockout Personal Identification Number (PIN - Lexmark X463 | User's Guide - Page 25
Learning about the printer 25 Sample touch screen Button Home Function Returns to the home screen Down arrow Opens an options screen Left scroll decrease Scrolls to another value - Lexmark X463 | User's Guide - Page 26
Learning about the printer 26 Other touch-screen buttons Button Submit Function Saves The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax • FTP • E-mail send Each heading - Lexmark X463 | User's Guide - Page 27
Learning about the printer 27 Button Cancel Function • Cancels an action or a selection • Cancels out of a screen and returns to the previous screen Select Opens the next related menu or menu item Features Feature Menu trail line: Menus > Settings > Copy Settings > Number of Copies Attendance - Lexmark X463 | User's Guide - Page 28
capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available internal options • Memory cards - Printer memory - Flash memory - Fonts • Firmware cards - Bar Code and Forms - IPDS and - Lexmark X463 | User's Guide - Page 29
a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices - Lexmark X463 | User's Guide - Page 30
easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Flash memory or firmware card connectors 2 Fax card connector 3 Lexmark Internal Solutions Port or printer hard disk connector 4 Memory card connector - Lexmark X463 | User's Guide - Page 31
the printer. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Note: This task requires a flathead screwdriver. An optional memory card can - Lexmark X463 | User's Guide - Page 32
Additional printer setup 32 4 Align the notches on the memory card with the ridges in the connector. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it clicks into place. Note: After the memory card is installed, make sure the memory card connector latches return to - Lexmark X463 | User's Guide - Page 33
printer setup 33 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. the printer. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer - Lexmark X463 | User's Guide - Page 34
Additional printer setup 34 3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system - Lexmark X463 | User's Guide - Page 35
damage to the printer if it is moved. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord - Lexmark X463 | User's Guide - Page 36
36 3 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to - Lexmark X463 | User's Guide - Page 37
Additional printer setup 37 b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to unseat the standoffs. - Lexmark X463 | User's Guide - Page 38
Additional printer setup 38 d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. - Lexmark X463 | User's Guide - Page 39
Additional printer setup 39 5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. the ISP opening in the system board cage. 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. - Lexmark X463 | User's Guide - Page 40
Additional printer setup 40 8 Insert the long thumbscrew, into the hole closest to the white connector, and turn it clockwise enough to hold the ISP in . 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. - Lexmark X463 | User's Guide - Page 41
more information, see "Installing a printer hard disk" on page 42. 13 Release the latch, and then close the system board door by lowering the scanner. 14 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning-Potential Damage: Make sure the - Lexmark X463 | User's Guide - Page 42
with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the - Lexmark X463 | User's Guide - Page 43
the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the - Lexmark X463 | User's Guide - Page 44
Additional printer setup 44 To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. - Lexmark X463 | User's Guide - Page 45
provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Release the latch, and then close the system board door by lowering the scanner. - Lexmark X463 | User's Guide - Page 46
them clockwise a quarter turn to lock the system board into place. Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing a fax card Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION - Lexmark X463 | User's Guide - Page 47
Additional printer setup 47 3 Remove the metal cover from the fax card opening. 2 1 4 Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket. - Lexmark X463 | User's Guide - Page 48
Additional printer setup 48 5 Insert the plug of the fax card interface cable into the receptacle of the system board. 6 Release the latch, and then close the system board door by lowering the scanner. 7 Push in on the screws while rotating them clockwise a quarter turn to lock the system board - Lexmark X463 | User's Guide - Page 49
‑ or 550‑sheet drawer The printer supports one optional drawer; you can install a 250‑ or 550‑sheet drawer. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the - Lexmark X463 | User's Guide - Page 50
50 6 Align the printer with the drawer, and then lower the printer into place. Attaching cables Connect the printer to the computer using a USB cable, or to the network using an Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The - Lexmark X463 | User's Guide - Page 51
aids network printing configuration. Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory - Lexmark X463 | User's Guide - Page 52
printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users - Lexmark X463 | User's Guide - Page 53
setup 53 Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Click , or click Start and then click Run. 2 In - Lexmark X463 | User's Guide - Page 54
. For more information, see the Setup Guide. 2 Follow the instructions for your operating system: • Windows-See "Information you will need to set up the printer on a wireless network" on page 54 and "Installing the printer on a wireless network (Windows)" on page 55. • Macintosh-See "Information - Lexmark X463 | User's Guide - Page 55
802.1X security, see the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • A wireless card is installed in your printer. • Your wireless network is set up and working - Lexmark X463 | User's Guide - Page 56
fax station name and number, see your system support person; or touch Back to go back and deselect Fax. 7 If Fax is enabled, enter the Fax station (phone) number for this printer Software and Documentation CD. 11 Click Install Printer and Software. 12 Click Agree to agree to the License Agreement. 13 - Lexmark X463 | User's Guide - Page 57
on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. b If you plan to set up fax now, then connect the fax cables. See the User's Guide on the Software and Documentation CD - Lexmark X463 | User's Guide - Page 58
setup 58 Installing the printer on a wireless network (Macintosh) Before you install the printer on a wireless network, make sure that: • A wireless card is installed in your printer. • Your wireless network is set up and working properly. • The computer you are using is connected to the same - Lexmark X463 | User's Guide - Page 59
fax station name and number, see your system support person; or touch Back to go back and deselect Fax. 8 If Fax is enabled, enter the Fax station (phone) number for this printer From the toolbar, click AirPort. 2 From the Network pop‑up menu, select print server xxxxxx, where the x's are the last - Lexmark X463 | User's Guide - Page 60
to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility. 1 Install a PPD file on the computer: a Insert the Software and Documentation CD - Lexmark X463 | User's Guide - Page 61
. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows users - Lexmark X463 | User's Guide - Page 62
9 Follow the on‑screen instructions to complete the installation. For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Print the network setup page from the printer. For information on printing a network setup page, see "Printing a network setup page" on page - Lexmark X463 | User's Guide - Page 63
choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click IP. 5 Type in the IP address of your printer in the Address field. 6 printer from the list. 10 Click Add. Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your system support - Lexmark X463 | User's Guide - Page 64
network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer turn the printer back on again. For Windows users 1 Print a network setup page and - Lexmark X463 | User's Guide - Page 65
printer setup 65 For Macintosh users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer - Lexmark X463 | User's Guide - Page 66
Save the new settings. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. It launches window. Click Add Port to finish adding the port. l Make sure the box next to the selected printer model is checked. m Select any other optional software you - Lexmark X463 | User's Guide - Page 67
serial parameters in the printer. Look for the printer settings under the serial heading on the Menu Settings page you printed earlier. f Click OK, and then close all the windows. g Print a test page to verify printer installation. When a test page prints successfully, printer setup is complete. - Lexmark X463 | User's Guide - Page 68
outlines the settings and tasks that may yield a greater environmental benefit. Saving paper and toner Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled - Lexmark X463 | User's Guide - Page 69
the automatic duplex feature • Turn off print log features. Energy/Paper Use all the settings associated with Energy mode and Paper mode. Off Use factory default settings for all settings associated with Eco‑Mode. This setting supports the performance specifications for your printer. To select - Lexmark X463 | User's Guide - Page 70
know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings, and then click General Settings. 3 Click Timeouts. 4 In the Power Saver box, type in the number of minutes you want the printer to wait before it enters Power Saver - Lexmark X463 | User's Guide - Page 71
Normal/Standby Mode is Bright. The factory default setting for Power Saver is Dim. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address - Lexmark X463 | User's Guide - Page 72
and then select your country from the list. 3 Follow the instructions on the computer screen. Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner - Lexmark X463 | User's Guide - Page 73
the first page is printed. • Fans run at a reduced speed or are turned off. • If your printer has faxing capability, fax sounds are reduced or disabled, including those made by the fax speaker and ringer. Use factory default settings. This setting supports the performance specifications for your - Lexmark X463 | User's Guide - Page 74
250 tray and the multipurpose feeder must be set manually from the Paper size menu. The factory default Paper Type setting is Plain Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 On the home screen - Lexmark X463 | User's Guide - Page 75
printer is printing. • Do not load the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the paper tray or the manual - Lexmark X463 | User's Guide - Page 76
Loading paper and specialty media 76 2 Squeeze and slide the guides to the correct position for the paper size you are loading. For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading. - Lexmark X463 | User's Guide - Page 77
the edges on a level surface. 4 Load the paper stack toward the back of the tray as shown with the recommended print side facedown. Note: The maximum fill line on the width guide indicates the maximum height for loading paper. Do not load A6‑size paper to the maximum fill line; the tray holds only - Lexmark X463 | User's Guide - Page 78
Loading paper and specialty media 78 1 1 Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown. LETTERHEAD 5 Squeeze and slide the guides to lightly touch the side of the stack. 1 2 - Lexmark X463 | User's Guide - Page 79
may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media, such as card stock, transparencies, paper labels, and envelopes. You may also want to use the multipurpose feeder for single‑page print jobs on letterhead or on other specialty media you - Lexmark X463 | User's Guide - Page 80
Loading paper and specialty media 80 2 Grasp the raised handle, and pull the extension forward. 3 Grasp the handle, and pull the extension so it flips forward. 4 Guide the extension down gently so the multipurpose feeder is extended fully and open. - Lexmark X463 | User's Guide - Page 81
and specialty media 81 Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or - Lexmark X463 | User's Guide - Page 82
may cause jams. • Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limiters which are located on the guides. • Load paper, transparencies, and card stock with the recommended print side faceup and the top edge entering the printer first. For - Lexmark X463 | User's Guide - Page 83
for loading envelopes. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the - Lexmark X463 | User's Guide - Page 84
feeder and is not bent or wrinkled. 6 From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. The Size and Type - Lexmark X463 | User's Guide - Page 85
IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click Paper Menu. 4 Click Custom Names. 5 Type a name for the paper type in a Custom Name box. Note: This custom name will replace a custom type - Lexmark X463 | User's Guide - Page 86
Loading paper and specialty media 86 8 Select a Paper Type setting from the list next to your custom name. 9 Click Submit. - Lexmark X463 | User's Guide - Page 87
paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Weight The printer - Lexmark X463 | User's Guide - Page 88
use coated papers unless they are specifically designed for electrophotographic printing. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In - Lexmark X463 | User's Guide - Page 89
paper, paper of lower weight ( - Lexmark X463 | User's Guide - Page 90
paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications. Paper sizes supported by the printer Paper - Lexmark X463 | User's Guide - Page 91
250‑ or Multipurpose 550‑sheet tray feeder Manual feeder Duplex path Letterhead Preprinted Colored Paper Card stock Glossy paper X X X X X 1 Single‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of - Lexmark X463 | User's Guide - Page 92
‑ or Multipurpose 550‑sheet tray feeder Manual feeder Duplex path X Transparencies Envelopes (smooth)2 X X X 1 Single‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of paper labels a month. Vinyl, pharmacy, and - Lexmark X463 | User's Guide - Page 93
Printing 93 Printing Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document open, click File > Print. b Click Properties, - Lexmark X463 | User's Guide - Page 94
in weight. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4‑size transparencies and Lexmark part number 70X7240 for letter - Lexmark X463 | User's Guide - Page 95
-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported. When printing on labels: • Use labels designed specifically for laser printers. Check - Lexmark X463 | User's Guide - Page 96
large quantities. When printing on card stock: • Make sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting. • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the - Lexmark X463 | User's Guide - Page 97
or decrease the number of copies, and then touch Print. Printing confidential and other held jobs from a Macintosh computer Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose - Lexmark X463 | User's Guide - Page 98
, or touch the arrows to increase or decrease the number of copies, and then touch Print. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif - Lexmark X463 | User's Guide - Page 99
Touch the down arrow until Print Fonts appears. 5 Touch Print Fonts. 6 Touch PCL Fonts or PostScript Fonts. A font sample list prints. 7 Touch to return to the home screen. Printing a directory list A directory list shows the resources stored in flash memory or on the printer hard disk. 1 Make sure - Lexmark X463 | User's Guide - Page 100
Printing 100 Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and 2 ABC 6 MNO while turning the printer on. 3 Release the buttons when the screen with the progress bar appears. The printer performs - Lexmark X463 | User's Guide - Page 101
press Delete. For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double‑click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top of the window, click the Delete icon - Lexmark X463 | User's Guide - Page 102
document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Copying using the ADF 1 Load an original document faceup, short edge first into the ADF. Note: Do - Lexmark X463 | User's Guide - Page 103
Copy It. 5 Touch Scan the Next Page or Finish the Job. Copying on specialty media Making transparencies 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media - Lexmark X463 | User's Guide - Page 104
items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch Manual Feeder and place letterhead face up, top edge first - Lexmark X463 | User's Guide - Page 105
after setting Scale manually changes the scale value back to Auto. 5 Touch Copy It. Adjusting copy quality 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media - Lexmark X463 | User's Guide - Page 106
paper guides. 3 On the home screen, touch Copy. 4 Use the keypad to enter the number of copies. 5 Touch Off if you do not want your copies collated. 6 Touch Copy It. Placing separator sheets between copies 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner - Lexmark X463 | User's Guide - Page 107
the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Select a duplex setting. 5 Touch Options. 6 Touch Paper Saver. 7 Select the desired output. 8 Touch Print Page Borders if you want a box - Lexmark X463 | User's Guide - Page 108
document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed. Otherwise, touch Finish the job. Pausing the current print job to make copies When the "Allow priority copies" setting is On, the printer pauses the - Lexmark X463 | User's Guide - Page 109
on copies Placing the date and time at the top of each page 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the - Lexmark X463 | User's Guide - Page 110
the scanner glass Touch Cancel Job on the touch screen. A "Canceling scan job" printer automatically adjusts the Scale setting to accommodate the difference. • If the type or size of paper that you want to copy onto is not loaded in one of the trays, touch Manual Feeder, and manually send the paper - Lexmark X463 | User's Guide - Page 111
, Advanced Duplex, and Save as Shortcut settings. Paper Saver This option lets you print two or more sheets of an original document together on the same page. Paper Saver is also called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on a single page - Lexmark X463 | User's Guide - Page 112
printed on that portion of the paper. Header/Footer This option turns on the Date/Time, Page number, Bates number, or Custom text and prints , in large print across each page. Note: A custom overlay can also be created by your system support person. When all printer models. Save as Shortcut This option allows - Lexmark X463 | User's Guide - Page 113
Copying 113 Improving copy quality Question When should I use Text mode? When should I use Text/Photo mode? When should I use Printed Image mode? When graphics, and brochures. Use Printed Image mode when copying halftone photographs, graphics such as documents printed on a laser printer, or pages - Lexmark X463 | User's Guide - Page 114
glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting ready to e-mail Enabling the e‑mail function The e‑mail function must be enabled prior - Lexmark X463 | User's Guide - Page 115
IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E-mail Settings. 5 Click - Lexmark X463 | User's Guide - Page 116
add. 5 Touch E-mail It. Sending an e‑mail using a shortcut number 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF - Lexmark X463 | User's Guide - Page 117
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of the name you are searching for, and then touch Search - Lexmark X463 | User's Guide - Page 118
Sizes, you can scan an original document that contains mixed letter and legal paper sizes. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in - Lexmark X463 | User's Guide - Page 119
quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. • PDF - Lexmark X463 | User's Guide - Page 120
Detail, and Mirror Image before you copy the document • Custom Job (Job Build)-Combines multiple scanning jobs into a single job • Transmission Log-Prints the transmission log or transmission error log • Scan Preview-Displays the first page of the image before it is included in the e-mail. When - Lexmark X463 | User's Guide - Page 121
on all printer models. ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax Note: Fax capabilities may - Lexmark X463 | User's Guide - Page 122
that can interfere with the ability of the printer to fax properly. • You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line to send and receive faxes. Equipment and service options Fax connection setup Connect directly to the telephone line - Lexmark X463 | User's Guide - Page 123
port assignment, you may have to connect to a specific port. • When using a PBX system, make sure the call waiting tone is off. • When using a PBX system, dial the outside line prefix before dialing the fax number. • For more information on using the fax with a PBX system, see the documentation that - Lexmark X463 | User's Guide - Page 124
telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE - Lexmark X463 | User's Guide - Page 125
Faxing 125 3 Remove the plug from the printer EXT port . 4 Connect your telecommunications equipment directly to the printer EXT port . Use one of the following methods: Answering machine Answering machine and telephone - Lexmark X463 | User's Guide - Page 126
Faxing 126 Telephone or a telephone with an integrated answering machine Connecting to an adapter for your country or region The following countries adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer. - Lexmark X463 | User's Guide - Page 127
Faxing 127 There is a plug installed in the printer EXT port . This plug is necessary for the proper functioning of the adapter. Note: Do not remove the plug if you have a serial phone system or wish to connect a phone or answering machine to the adapter. If you remove it, then other - Lexmark X463 | User's Guide - Page 128
Faxing 128 Answering machine Telephone - Lexmark X463 | User's Guide - Page 129
129 Germany There is a special RJ‑11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and of downstream telephones. Connecting to a telephone wall jack in Germany Note: Do not remove the plug. If you remove it, then - Lexmark X463 | User's Guide - Page 130
3 Connect the adapter into the N slot of an active analog telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. 5 If - Lexmark X463 | User's Guide - Page 131
to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending protective plug from the printer EXT port . 5 Connect your telephone to the computer telephone jack. Note: See the manual that came with your - Lexmark X463 | User's Guide - Page 132
enabled prior to use. If you disabled the fax function when setting up the printer for the first time or if the printer has been off for an extended time, then follow these steps: Note: Before completing these instructions, make sure the fax cables are connected. For more information, see "Choosing - Lexmark X463 | User's Guide - Page 133
, and then enter the name to be printed on all outgoing faxes. 6 Click inside the Station Number box, and then enter the printer fax number. 7 Click Submit. Setting the date and time If the date or time that is printed on a fax job is incorrect, then you can reset the date and time. Then the correct - Lexmark X463 | User's Guide - Page 134
line first. 5 Touch Fax It. Getting ready to send a fax using the computer For Windows users 1 Verify that the PostScript driver is installed. 2 Verify that the fax option is installed in the printer driver. 3 From the Print dialog Fax screen, type the name and number of the fax recipient. For Mac - Lexmark X463 | User's Guide - Page 135
or later users 1 With a document open, choose File > Print. 2 From the PDF pop-up menu, choose Fax PDF. 3 Type the fax number in the To field, and enter other information as needed. 4 Click Fax. If you receive an error, "No fax modems were found", follow these directions to add your printer as a fax - Lexmark X463 | User's Guide - Page 136
directly from software programs. For Windows users Notes: • In order to perform this function from your computer, you must use the PostScript printer driver for your printer. • Verify that the fax option is installed in the printer driver. 1 With a file open, click File > Print. 2 Click Properties - Lexmark X463 | User's Guide - Page 137
the Print Using pop-up menu, choose Select a driver to use. d From the list, choose your printer fax model, and then click Add. Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Instead of entering the entire phone number of a fax recipient on the printer control - Lexmark X463 | User's Guide - Page 138
the paper guides. 3 Press # , and then enter the shortcut number using the keypad. Using the address book Note: If the address book feature is not enabled, then contact your system support person. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass - Lexmark X463 | User's Guide - Page 139
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number using the numbers on the touch screen or keypad. 5 Touch Options. 6 Touch Advanced Options - Lexmark X463 | User's Guide - Page 140
is unavailable. 9 Touch Done. 10 Touch Fax it. Note: The document is scanned and then faxed at the scheduled time. Printing an incoming fax on both sides of the paper (duplexing) In order to save paper, you can print all incoming faxes on both sides of the paper. 1 On the home screen, touch Menus - Lexmark X463 | User's Guide - Page 141
Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax while the original documents are still scanning • When using the ADF, touch Cancel Job while Scanning... appears. • When using the scanner glass - Lexmark X463 | User's Guide - Page 142
(Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the fax. Resolution This options increases how closely the scanner examines the document you want - Lexmark X463 | User's Guide - Page 143
business graphics, and brochures. Use Photo mode when faxing photos printed on a laser printer or taken from a magazine or newspaper. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at - Lexmark X463 | User's Guide - Page 144
144 Forwarding a fax This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and - Lexmark X463 | User's Guide - Page 145
into the ADF, then adjust the paper guides. 3 On the home screen, touch FTP. 4 Type the FTP address. 5 Touch Send It. Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards - Lexmark X463 | User's Guide - Page 146
enter the FTP shortcut number. 4 Touch Send It. Scanning to an FTP address using the address book 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such - Lexmark X463 | User's Guide - Page 147
an original document that contains mixed paper sizes. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document. Orientation This option - Lexmark X463 | User's Guide - Page 148
printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices. Content affects the quality -Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes - Lexmark X463 | User's Guide - Page 149
contains a mixture of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. When should I use Photo Use Photo mode when the original document is composed mostly of photos printed on a laser mode? printer or taken from a magazine or newspaper. - Lexmark X463 | User's Guide - Page 150
the instructions on the Scan Profile screen. A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note - Lexmark X463 | User's Guide - Page 151
enter the shortcut number, the scanner scans and sends • Secure PDF-Creates an encrypted PDF file that scanned output file. Default Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Default Content affects the quality and size of your scanned - Lexmark X463 | User's Guide - Page 152
option informs the printer if your original document is printed on a single side or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document. Note: Duplex scanning is not available on selected printer models. JPEG Quality This option adjusts - Lexmark X463 | User's Guide - Page 153
these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. The Held Jobs screen appears. 4 Touch Scan to USB drive. 5 Select the scan settings. 6 Touch Scan It. Note: While the - Lexmark X463 | User's Guide - Page 154
menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types - Lexmark X463 | User's Guide - Page 155
Understanding printer menus 155 Paper menu Default Source menu Menu item Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper - Lexmark X463 | User's Guide - Page 156
Preprinted Colored Paper Light Paper Heavy Paper Rough Paper Recycled Custom Type Specifies the type of paper loaded in each tray Notes: • Plain Paper is the factory default setting for Tray 1. Custom Type is the factory default setting for all other trays. • If available, a user‑defined - Lexmark X463 | User's Guide - Page 157
setting. A4 is the international factory default setting. Manual Paper Type Paper Card Stock Transparencies Glossy paper Heavy Glossy Labels Light Paper Heavy Paper Rough Paper Specifies the type of paper being manually loaded Note: Plain paper is the factory default setting. Note: Only installed - Lexmark X463 | User's Guide - Page 158
when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the multipurpose feeder as an automatic paper source. • When Manual is selected, the multipurpose feeder can be used only for manual feed print jobs. • If - Lexmark X463 | User's Guide - Page 159
Understanding printer menus 159 Paper Texture menu In the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select the texture for a specific type of paper. Menu item Select Type Plain Texture Card Stock Texture Transparency Texture Recycled Texture - Lexmark X463 | User's Guide - Page 160
all jobs that specify Recycled as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh. • If Duplex is selected - Lexmark X463 | User's Guide - Page 161
as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the - Lexmark X463 | User's Guide - Page 162
be supported by the selected tray or feeder in order for you to print from that source. Definition Specify a custom name for a paper type. This name replaces a Custom Type name in the printer menus. Description Specifies a non‑standard scan size Notes: • 4.65 inches is the US factory default - Lexmark X463 | User's Guide - Page 163
height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item Units - Lexmark X463 | User's Guide - Page 164
Network Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E‑mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer control - Lexmark X463 | User's Guide - Page 165
The optional flash memory or printer hard disk must be installed correctly and working properly. Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be scanned into an asset database. Network/Ports menu - Lexmark X463 | User's Guide - Page 166
to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to - Lexmark X463 | User's Guide - Page 167
. Specifies server information. This is a required item. Notes: • The message box has a limitation of 512 characters. • Disabled is the factory default setting for Use SSL. Specifies the type of user authentication required for scan to e‑mail privileges Note: "No authentication required" is the - Lexmark X463 | User's Guide - Page 168
factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail. Network Reports menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > Reports or Network Reports Menu item Print Setup Page Print - Lexmark X463 | User's Guide - Page 169
is the factory default setting. TCP/IP menu Use the following menu items to view or set the TCP/IP information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network - Lexmark X463 | User's Guide - Page 170
Yes is the factory default setting. Lets you view or change the current DNS Server Address IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. This menu - Lexmark X463 | User's Guide - Page 171
Ad hoc Compatibility 802.11n 802.11b/g 802.11b/g/n Choose Network View Signal Quality View Security Mode Description Specifies the network mode Notes: • Infrastructure mode lets the printer access a network using an access point. • Ad hoc is the factory default setting - Lexmark X463 | User's Guide - Page 172
Understanding printer menus 172 Menu item Activate Yes No View Login Name Print Mode Network Number Select IPX Frame Types Ethernet 802.2 Ethernet 802.3 Ethernet Type II Ethernet SNAP Packet Burst Yes No NSQ/GSQ Mode Yes No Description Activates NetWare support Note: No is the factory default - Lexmark X463 | User's Guide - Page 173
173 Standard USB menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting - Lexmark X463 | User's Guide - Page 174
parallel card is installed. Menu item PCL SmartSwitch On Off PS SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes: • On is the factory default - Lexmark X463 | User's Guide - Page 175
of the USB, serial, and network buffers. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The - Lexmark X463 | User's Guide - Page 176
if an optional serial card is installed. Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When - Lexmark X463 | User's Guide - Page 177
emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if - Lexmark X463 | User's Guide - Page 178
number of data bits that are sent in each transmission frame Note: 8 is the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer to print. Select On to prevent stray characters from printing. • This - Lexmark X463 | User's Guide - Page 179
user off. Settings range from 1-900 seconds. 300 seconds is the factory default setting. Confidential Print menu Menu item Max Invalid PIN Off 2-10 Description Limits the number of times an invalid PIN can be entered Notes: • Off is the default setting. • This menu item appears only if a printer - Lexmark X463 | User's Guide - Page 180
can be wiped and returned to service. Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Manual Wiping overwrites all disk space - Lexmark X463 | User's Guide - Page 181
only. • Scheduled wipes are initiated without displaying a user warning or confirmation message. Security Audit Log menu Menu item Export Log Description Enables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached - Lexmark X463 | User's Guide - Page 182
audit log. Description Lets you view the current date and time settings for the printer Note: Date/Time is set in YYYY-MM-DD HH:MM format. Note: GMT is the factory default setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone - Lexmark X463 | User's Guide - Page 183
media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected, but print quality is not. • Paper minimizes the amount of paper and specialty media needed for - Lexmark X463 | User's Guide - Page 184
/Symbols Tab On Off Russian/Polish Tab On Off Korean Tab On Off Paper Sizes U.S. Metric Scan to PC Port Range 184 Description Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country - Lexmark X463 | User's Guide - Page 185
Cartridge levels on status screen On Off Black Toner When to Display Display Do not display Message to Display Default Alternate Default Message Alternate Message Displayed Information (continued) Paper Jam Load Paper Service Errors 185 Description Specifies - Lexmark X463 | User's Guide - Page 186
for each button are: Display Do Not Display Formats the printer date Formats the printer time Specifies the brightness of the printer control panel screen Sets the copies from the scanner glass to only one page at a time Note: Off is the factory default setting. Sets the amount of light from the - Lexmark X463 | User's Guide - Page 187
must be installed in the printer and operating properly for this menu item to be available. • On is the factory default setting. If On is selected, the Allow Custom Job Scans setting can be enabled for specific jobs. Specifies how a scanned job should be reloaded if a paper jam occurs in the ADF - Lexmark X463 | User's Guide - Page 188
setting has no effect on PCL or PPDS emulation print jobs. Sets the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue Notes: • 30 seconds is the factory default setting. • This menu item - Lexmark X463 | User's Guide - Page 189
Restore Now Copy Settings menu Menu item Content Text/Photo Photograph Printed Image Text Description Specifies whether the printer reprints jammed pages Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other - Lexmark X463 | User's Guide - Page 190
sided to 2 sided Paper Saver Off 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Print Page Borders On Off Collate On Off Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal A4 A5 A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 3 x 5 in - Lexmark X463 | User's Guide - Page 191
Tray Manual Feeder Darkness 1-9 Number of Copies Header/Footer Top left Top left Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Description Specifies the paper source for copy jobs Note: Tray 1 is the factory default - Lexmark X463 | User's Guide - Page 192
Understanding printer menus 192 Menu item Header/Footer Top middle Top middle Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Header/Footer Top right Top right Off Date/Time Page number Bates number Custom text Print on All - Lexmark X463 | User's Guide - Page 193
Allows interruption of a print job to copy a page or document Note: On is the factory default setting. Lets you copy in a single copy job a document that contains mixed paper sizes Notes: • Off is the factory default setting. • This menu item appears only if a valid printer hard drive is installed - Lexmark X463 | User's Guide - Page 194
Understanding printer menus 194 Menu item Allow Save as Shortcut On Off Image On Off Shadow Detail ‑4 to +4 Scan edge to edge On Off Sharpness 0-5 Description Lets you save custom copy settings as shortcuts Note: On is the factory default setting. Adjusts the amount of background visible - Lexmark X463 | User's Guide - Page 195
ID Station Name Station Number Enable Manual Fax On Off Memory Use All receive Mostly receive Equal Mostly sent All send Cancel Faxes Allow Don't Allow Description Specifies the name of the fax within the printer Specifies a number associated with the fax Specifies how the fax is identified to - Lexmark X463 | User's Guide - Page 196
ID being used Notes: • FSK is the factory default setting. • This option appears only when the selected country/region supports multiple caller ID patterns. Specifies the direction from which digits are masked in an outgoing fax number Note: The number of characters masked is determined by the - Lexmark X463 | User's Guide - Page 197
B5 ID Card Custom Scan Size Book Original Business Card 4 x 6 in. 3 x 5 in. Duplex Off Long edge Short edge Content Text Text/Photo Photograph Darkness 1-9 Dial Prefix Description Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax - Lexmark X463 | User's Guide - Page 198
setting. Lets you send faxes by scanning at the printer Note: On is the factory default setting. Allows driver to fax jobs to be sent by the printer Note: Yes is the factory default setting. Lets you save fax numbers as shortcuts in the printer Note: On is the factory default setting. Specifies the - Lexmark X463 | User's Guide - Page 199
edge to edge On Off Specifies if the original document is scanned edge-to‑edge prior to faxing Note: Off is the factory default setting. Sharpness 0-5 Adjusts the sharpness of a fax Note: 3 is the factory default setting. Enable Color Fax Scans On by default Never use Always use Off by default - Lexmark X463 | User's Guide - Page 200
to be received by the printer Note: On is the factory default setting. Allows a fax to be held until toner or supplies are replaced Notes: • This menu item appears only if a hard disk is supported and installed. • None is the factory default setting. Specifies the number of rings before answering an - Lexmark X463 | User's Guide - Page 201
error Receive Error Log Print Never Print on Error Auto Print Logs On Off Log Paper Source Tray Manual Feeder Description Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server. Lets you enter the shortcut number - Lexmark X463 | User's Guide - Page 202
Ring On Off Description Specifies whether printed logs display the dialed number or the station name returned Note: Remote Station Name is the factory default setting. Enables access to the Fax Job log Note: On is the factory default setting. Enables access to the Fax Call log Note: On is the - Lexmark X463 | User's Guide - Page 203
keyboard on the printer touch screen Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Specifies the image type for scan to fax Note: PDF (.pdf) is the factory default setting. Specifies - Lexmark X463 | User's Guide - Page 204
A4 A5 A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 4 x 6 in. 3 x 5 in. Use Multi‑Page TIFF On Off Enable Analog Receive On Off Description Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international - Lexmark X463 | User's Guide - Page 205
Specifies the type of content that will be scanned to e‑mail Notes: • Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print. • Text is used when the document is - Lexmark X463 | User's Guide - Page 206
Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes A4 A5 A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge JPEG Quality Best for content 5-90 Text Default 5-90 Description Lightens or darkens the output Note - Lexmark X463 | User's Guide - Page 207
print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder E‑mail Bit Depth 8 bit 1 bit Custom Job scanning On Off Scan Preview On Off Description Sets the quality of a text/photo image in relation to file size and the quality of the image Note: 75 is the factory - Lexmark X463 | User's Guide - Page 208
Understanding printer menus 208 Menu item Allow Save as Shortcut On Off Destination screen. Adjusts the amount of background visible on a scanned image Note: 0 is the factory default setting. Specifies which color to drop during scanning, and how much to increase or decrease the dropout Notes: - Lexmark X463 | User's Guide - Page 209
200 300 400 600 Darkness 1-9 Orientation Portrait Landscape Description Specifies the format of the FTP file Note: PDF (.pdf) is the factory default setting. Sets the version level of the PDF file for FTP Note: 1.5 is the factory default setting. Specifies the type of content that will be scanned - Lexmark X463 | User's Guide - Page 210
Sizes A4 A5 A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge JPEG Quality Best for content 5-90 Text Default 5-90 Text/Photo Default 5-90 Photo Default 5-90 Description Specifies the paper size of the document that is - Lexmark X463 | User's Guide - Page 211
Understanding printer menus 211 Menu item Use Multi‑Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder FTP bit Depth 8 bit 1 bit Base File Name Custom Job Scanning On Off Scan Preview On Off Allow Save as - Lexmark X463 | User's Guide - Page 212
whether the original document is scanned edge-to-edge Note: Off is the factory default setting. Adjusts the sharpness of a scanned image Note: 3 is the factory default setting. Description Specifies the format of the file Sets the version of the PDF file that will be scanned to USB Note: 1.5 is the - Lexmark X463 | User's Guide - Page 213
printer menus 213 Menu item Content Text/Photo Photograph Text Color Gray Color Resolution 75 150 200 300 400 600 Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes A4 A5 A6 JIS B5 ID Card Custom Scan Size Book - Lexmark X463 | User's Guide - Page 214
when Color is set to Off Note: 8 bit is the factory default setting. Lets you enter a base file name Lets you scan a document that contains mixed paper sizes into a single job Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available - Lexmark X463 | User's Guide - Page 215
on a scanned image Note: 0 is the factory default setting. Specifies whether the original document is scanned edge-to-edge Note: Off is the factory default setting. Adjusts the sharpness of a scanned image Note: 3 is the factory default setting. Description Specifies the number of copies to print - Lexmark X463 | User's Guide - Page 216
setting. Specifies that multiple‑page images be printed on one side of a sheet of paper. This is also referred to as Paper Saver. Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. Prints a border around each page image when - Lexmark X463 | User's Guide - Page 217
Source Tray Manual Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation Job Waiting On Off Description Places a sheet of paper between pages, copies, or jobs based on the value selected Note: None is the factory default setting - Lexmark X463 | User's Guide - Page 218
: • Off is the factory default setting. Off means the printer does not store job statistics. • The statistics include a record of print errors, the print time, the job size in bytes, the requested paper size and type, the total number of printed pages, and the total number of copies requested. • Job - Lexmark X463 | User's Guide - Page 219
order on the printer control panel. Description Specifies whether duplex (2‑sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • To set 2‑sided printing from the software program: for Windows users, click File > Print, and then click - Lexmark X463 | User's Guide - Page 220
to appear as a menu setting. Specifies that multiple‑page images be printed on one side of a sheet of paper Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. Specifies the positioning of multiple‑page images when using N‑up - Lexmark X463 | User's Guide - Page 221
page image when using N‑up (pages‑sides) Note: None is the factory default setting. Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. Enhances the printed quality of small fonts and graphics Notes: • Off is the - Lexmark X463 | User's Guide - Page 222
Restored removes all Print and Hold jobs that were not restored from the disk. Formats the flash memory. Flash memory refers to the memory added by installing a flash memory option card in the printer. Warning-Potential Damage: Do not turn off the printer while the flash memory is formatting. Notes - Lexmark X463 | User's Guide - Page 223
in a PDF Note: Do Not Print is the factory default setting. Description Prints a page containing the PostScript error Note: Off is the factory default setting. Establishes the font search order Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard - Lexmark X463 | User's Guide - Page 224
symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown. Specifies the font pitch for scalable monospaced fonts Notes: • 10 is the factory default setting. • Pitch refers to the number of fixed‑space - Lexmark X463 | User's Guide - Page 225
Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 225 Description Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each - Lexmark X463 | User's Guide - Page 226
printer menus 226 Menu item Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Tray Renumber Restore Defaults Yes No Description Lets you view the factory DBCS font card is - Lexmark X463 | User's Guide - Page 227
size can be increased in 1‑mm increments. Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. Description Selects the optimal paper size, scaling, and orientation Notes: • On is the factory default setting. • The On setting overrides scaling and - Lexmark X463 | User's Guide - Page 228
errors Note: Off is the factory default setting. Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print - Lexmark X463 | User's Guide - Page 229
. 5 Make sure all areas of the printer are dry before beginning a new print job. Cleaning the scanner glass If you encounter print quality problems, such as streaks on copied or scanned images, clean the areas shown. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the - Lexmark X463 | User's Guide - Page 230
Maintaining the printer 230 3 Wipe the areas shown and let them dry. 4 Close the scanner cover. Cleaning the ADF separator rollers After you have copied over 50,000 copies using the ADF, clean the ADF separator rollers. 1 Open the ADF cover. 2 Unlock the separator roll. 3 Remove the separator - Lexmark X463 | User's Guide - Page 231
the separator roll. 7 Close the ADF cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and backing material. 3 Hold down and 2 ABC - Lexmark X463 | User's Guide - Page 232
Maintaining the printer 232 To align the scanner glass (flatbed): a Place the Quick Test page facedown on the scanner glass. b Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. c Touch Flatbed. d Use the copy of the Quick Test page to adjust the Left Margin and Top Margin - Lexmark X463 | User's Guide - Page 233
of supply levels. Note: The Black Cartridge gauge is only an estimate of how much toner is left in your cartridge. Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1 Type the printer IP address into the address field of - Lexmark X463 | User's Guide - Page 234
and part numbers Part name Lexmark Return Program Cartridge Toner Cartridge High Yield Toner Cartridge X463A11G X463H11G Extra High Yield Toner Cartridge X463X11G Regular cartridge X463A21G X463H21G X463X21G Ordering a photoconductor kit Depending on your printer model, the printer issues - Lexmark X463 | User's Guide - Page 235
parts Order ADF replacement parts if you experience problems with paper double‑feeding or failing to feed through the Automatic Document Feeder. Part name ADF input tray ADF separator pad ADF separator roll Part number 40X5470 40X5472 40X5471 Moving the printer to another location Warning - Lexmark X463 | User's Guide - Page 236
Maintaining the printer 236 Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. - Lexmark X463 | User's Guide - Page 237
Web Server, it is possible to see paper tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To view the device status: 1 Type the printer IP address in the address field of your - Lexmark X463 | User's Guide - Page 238
. Warning-Potential Damage: Restoring factory defaults returns most printer settings to the original factory default setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory - Lexmark X463 | User's Guide - Page 239
from the entire paper path. Open doors and remove trays to access jam areas. The following illustration shows possible jam areas: 8 1 7 2 3 4 5 6 Access point Description 1 Push the button to open the front door. Inside are the toner cartridge and photoconductor kit. 2 Standard exit bin - Lexmark X463 | User's Guide - Page 240
jams 240 Jam message numbers and how to access each jam Jam number 200‑201 202 231 233 234 To access the jam Try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit 249 250 251 290‑295 Remove the jam from the standard exit bin. Remove Tray - Lexmark X463 | User's Guide - Page 241
Clearing jams 241 200 and 201 paper jams CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Pull the tray completely out. 2 Remove the jam if you see it here. - Lexmark X463 | User's Guide - Page 242
Clearing jams 242 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 4 Lift the flap at the front of the printer, and then remove any jammed sheets. 5 If you do not see any jammed sheets, open the rear door. - Lexmark X463 | User's Guide - Page 243
rear door. 8 Insert the photoconductor kit and toner cartridge. 9 Close the front door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touch Continue. If the paper is not exiting the - Lexmark X463 | User's Guide - Page 244
Clearing jams 244 3 Close the rear door. 4 Touch Continue. 231 paper jam CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Open the front door. 1 2 2 Open the rear door. 3 Remove the jam. - Lexmark X463 | User's Guide - Page 245
Clearing jams 245 4 Close the rear door. 5 Close the front door. 6 Touch Continue. 233 paper jam 1 Remove the tray from the printer. - Lexmark X463 | User's Guide - Page 246
steps in "231 paper jam" on page 244. 234 paper jam A single jam or multiple jams are in the duplex area of the printer. To locate and remove the jammed sheets, complete all the steps in: • "231 paper jam" on page 244 • "233 paper jam" on page 245 235 paper jam 1 Gently pull the jammed sheet out of - Lexmark X463 | User's Guide - Page 247
then pull out any optional trays. 6 Remove the jammed paper, and then insert the trays. 7 Touch Continue. 250 paper jam 1 Touch Status/Supplies to identify the location of the jam. 2 Remove the paper from the multipurpose feeder. 3 Flex the sheets of paper back and forth to loosen them, and then fan - Lexmark X463 | User's Guide - Page 248
Clearing jams 248 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 6 Touch Continue. 251 paper jam A sheet of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out. - Lexmark X463 | User's Guide - Page 249
is not visible, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Lift the flap at the front of the printer, and then remove any jams. 3 Reinsert the photoconductor kit and toner cartridge. 4 Close the front door. 5 Touch Continue. - Lexmark X463 | User's Guide - Page 250
Clearing jams 250 290-294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Unlock the separator roll. - Lexmark X463 | User's Guide - Page 251
Clearing jams 251 4 Remove the separator roll. 5 Remove the jammed paper. 6 Reinstall the separator roll. - Lexmark X463 | User's Guide - Page 252
Clearing jams 252 7 Lock the separator roll. 8 Close the ADF cover. 9 Touch Continue. Clearing ADF jams by lifting the scanner cover 1 Open the scanner cover, and then remove any jammed pages. 2 Touch Continue. - Lexmark X463 | User's Guide - Page 253
253 Clearing ADF duplex jams If you are making a two‑sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: 1 Remove the ADF input tray. 2 Pull out the jammed paper by pulling the sheet on the bottom. 3 Reinstall the ADF input - Lexmark X463 | User's Guide - Page 254
print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Printer - Lexmark X463 | User's Guide - Page 255
error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the tray. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close front door Close the front door of the printer. Close door or insert cartridge The - Lexmark X463 | User's Guide - Page 256
clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator. The printer is in Fax Server mode, but the Fax Server setup has not been completed - Lexmark X463 | User's Guide - Page 257
the tray. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source. • Cancel the current job. - Lexmark X463 | User's Guide - Page 258
the printer to an analog phone line. No answer A fax number is dialed, but no connection is made. Wait for the message to clear. No dial tone The printer does not have a dial tone. Wait for the message to clear. Paper Change: Load Tray The printer is set to print on a paper type - Lexmark X463 | User's Guide - Page 259
Continue to restore all held jobs stored on the printer hard disk. • Touch Do not restore if you do not want any print jobs to be restored. Scan Document Too Long The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message. Scanner ADF Cover Open The ADF cover is open - Lexmark X463 | User's Guide - Page 260
job are available. Some held jobs are deleted to free system memory. Wait for the message to clear. Unsupported disk An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported one. Unsupported USB device, please remove Remove the unrecognized USB - Lexmark X463 | User's Guide - Page 261
toner cartridge. Remove the toner cartridge, and then install a new one. 31 Replace defective cartridge Remove the defective toner cartridge, and then install a new one. 32 Cartridge part number unsupported by device Remove the toner cartridge, and then install a supported one. 34 Short paper - Lexmark X463 | User's Guide - Page 262
for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory. • Upgrade to a larger capacity flash memory card. - Lexmark X463 | User's Guide - Page 263
memory may be defective and require replacing. 54 Network software error is the number of the network connection. Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware - Lexmark X463 | User's Guide - Page 264
the Parallel Buffer menu item is not set to Disabled. 56 Serial port disabled is the number of the serial port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the serial port. • Make sure the Serial Buffer menu item is - Lexmark X463 | User's Guide - Page 265
Troubleshooting 265 57 Configuration change, held jobs were not restored Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input, output, or - Lexmark X463 | User's Guide - Page 266
maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 84 Replace PC Kit The photoconductor kit is exhausted. Install a new photoconductor kit. 84 PC Kit life warning The photoconductor kit - Lexmark X463 | User's Guide - Page 267
Troubleshooting 267 200-282.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue printing. 290‑295.yy scanner jam Clear all original documents from the scanner. 293 Replace all originals if restarting job. The scanner was instructed to scan using the ADF but there is no paper in the - Lexmark X463 | User's Guide - Page 268
in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Solving printing problems Multiple‑language PDFs do not print The documents contain unavailable fonts. 1 Open the - Lexmark X463 | User's Guide - Page 269
using compatible printer software. MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING • Make sure the internal print server is properly installed and that the printer is connected to the network. For more information about installing a network printer, click View User's Guide and - Lexmark X463 | User's Guide - Page 270
, OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again. • For PDF documents, recreate the PDF and then print it again. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the - Lexmark X463 | User's Guide - Page 271
, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. Incorrect characters print MAKE SURE THE PRINTER IS NOT - Lexmark X463 | User's Guide - Page 272
Troubleshooting 272 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch - Lexmark X463 | User's Guide - Page 273
THE DISPLAY FOR ERROR MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. If your printer has an - Lexmark X463 | User's Guide - Page 274
left corner. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from - Lexmark X463 | User's Guide - Page 275
Troubleshooting 275 Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. • The power - Lexmark X463 | User's Guide - Page 276
: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or Print dialog. Cannot scan from - Lexmark X463 | User's Guide - Page 277
Troubleshooting 277 Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings - Lexmark X463 | User's Guide - Page 278
through your local telephone company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls, you may want to consider adding a second telephone line for the printer. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one page at - Lexmark X463 | User's Guide - Page 279
box, enter the number of times you want the phone to ring before answering. 6 Click Submit. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: THE PRINTER IS NOT IN FAX MODE On the home - Lexmark X463 | User's Guide - Page 280
. • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution, if possible. THE TONER MAY BE LOW When 88 Cartridge low appears or when you experience faded print, replace the cartridge. MAKE SURE THE FAX TRANSMISSION SPEED IS - Lexmark X463 | User's Guide - Page 281
out. 2 Check for paper jams or misfeeds. 3 Make sure the guides are aligned against the edges of the paper. 4 Insert the tray. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. Flash memory card Make sure the flash memory card is securely connected to the - Lexmark X463 | User's Guide - Page 282
For information about installing software for network printing, see the Networking Guide on the Software and Documentation CD Memory card Make sure the memory card is securely connected to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions - Lexmark X463 | User's Guide - Page 283
of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and - Lexmark X463 | User's Guide - Page 284
not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter‑ or A4‑size paper in the tray - Lexmark X463 | User's Guide - Page 285
size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from - Lexmark X463 | User's Guide - Page 286
Troubleshooting 286 CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, - Lexmark X463 | User's Guide - Page 287
Troubleshooting 287 CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the - Lexmark X463 | User's Guide - Page 288
DEFECTIVE Replace the fuser. Skewed print These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid - Lexmark X463 | User's Guide - Page 289
setting is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users, change these settings from the Print dialog and pop‑up menus. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH - Lexmark X463 | User's Guide - Page 290
Troubleshooting 290 CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, - Lexmark X463 | User's Guide - Page 291
the printer control panel, select the Default Source from the Paper menu. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus. THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. THE PAPER - Lexmark X463 | User's Guide - Page 292
possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more - Lexmark X463 | User's Guide - Page 293
Troubleshooting 293 Toner specks These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK - Lexmark X463 | User's Guide - Page 294
administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information - Lexmark X463 | User's Guide - Page 295
Lexmark X463de, Lexmark X464de, Lexmark X466dte, Lexmark typographical errors. services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark - Lexmark X463 | User's Guide - Page 296
of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language - Lexmark X463 | User's Guide - Page 297
with the instructions, may cause purchase or service representative for user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number - Lexmark X463 | User's Guide - Page 298
signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number - Lexmark X463 | User's Guide - Page 299
parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service - Lexmark X463 | User's Guide - Page 300
may be affixed to this printer as shown: Power consumption Product . 540 W 560 W Scanning Ready The product is scanning hard‑copy documents. The product is waiting for a print job. 55 W 45 average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product - Lexmark X463 | User's Guide - Page 301
Factory compatibility Support, Lexmark de conformité aux normes de l'industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des users of the US telephone network: FCC requirements This equipment complies with Part - Lexmark X463 | User's Guide - Page 302
is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph - Lexmark X463 | User's Guide - Page 303
des prises de téléphone CA11A. Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic - Lexmark X463 | User's Guide - Page 304
specifications: • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual werden. Die Verwendung des Lexmark Filters ist obligatorisch, Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera. Notice to Users - Lexmark X463 | User's Guide - Page 305
Manufacturing and Technical Support, Lexmark International, S. wireless network cards or proximity card Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb. The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications - Lexmark X463 | User's Guide - Page 306
interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur et loin des fenêtres afin de garantir une protection directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the - Lexmark X463 | User's Guide - Page 307
of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer 1999/5/EC. Por medio de la presente, Lexmark International, Inc. declara - Lexmark X463 | User's Guide - Page 308
, or new and serviceable used parts, which perform like new parts -Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this - Lexmark X463 | User's Guide - Page 309
with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications - Lexmark X463 | User's Guide - Page 310
life of the patented printer. Under this patent license, you agree to: (1) use only genuine Lexmark toner cartridges and developer components with this printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user of this printer. The patented Lexmark toner - Lexmark X463 | User's Guide - Page 311
Software Limited Warranty gives you specific legal Software Program. The term "Use" means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the number of authorized users to the number - Lexmark X463 | User's Guide - Page 312
312 Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has the effect of overriding, modifying, eliminating, obscuring, altering or de-emphasizing - Lexmark X463 | User's Guide - Page 313
Notices 313 13 APPLICABLE LAW. This Software License Agreement is governed by the laws of the collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form - Lexmark X463 | User's Guide - Page 314
80 Routine maintenance needed 266 84 PC Kit life warning 266 84 Replace PC Kit 266 840.01 Scanner Disabled 268 841‑846 Scanner Service Error 268 88 Cartridge low 266 88.yy Cartridge nearly low 266 88.yy Replace cartridge 266 900-999 Service 268 A Active NIC menu 165 address book, fax using - Lexmark X463 | User's Guide - Page 315
mail setup 114 setting up e‑mail function 115 using shortcut numbers 116 using the address book 117 using the touch screen 116 F factory defaults, restoring printer control panel menus 238 fax card installing 46 fax connection connecting the printer to the wall jack 122 connecting to a DSL line 122 - Lexmark X463 | User's Guide - Page 316
network setup 61 finding information 16 publications 16 Web site 16 Finishing menu 219 firmware card installing 33 flash drive 98 Flash Drive menu 212 flash memory card installing 33 troubleshooting 281 font sample list printing 99 forwarding faxes 144 FTP address book 146 FTP quality, improving - Lexmark X463 | User's Guide - Page 317
M Macintosh wireless network installation 58 memory card installing 31 troubleshooting 282 Memory full, cannot print faxes 258 menu settings page printing 51 menus Active NIC 165 AppleTalk 171 Confidential Print 179 Configure MP 158 Copy Settings 189 Custom Names 162 Custom Scan Sizes 162 Custom - Lexmark X463 | User's Guide - Page 318
63 Unformatted disk 266 80 Routine maintenance needed 266 84 PC Kit life warning 266 84 Replace PC Kit 266 840.01 Scanner Disabled 268 841‑846 Scanner Service Error 268 88 Cartridge low 266 88.yy Cartridge nearly low 266 88.yy Replace cartridge 266 900-999 Service 268 Answering 254 Change - Lexmark X463 | User's Guide - Page 319
Port 282 memory card 282 option not working 280 paper trays 283 printer problems, solving basic 254 printing directory list 99 font sample list 99 from flash drive 98 from Macintosh 93 from Windows 93 installing printer software 52, 135 menu settings page 51 network setup page 52 print quality test - Lexmark X463 | User's Guide - Page 320
ID is not shown 277 can receive but not send faxes 279 can send but not receive faxes 279 cannot send or receive a fax 277 received fax has poor print quality 280 troubleshooting, paper feed message remains after jam is cleared 283 troubleshooting, print error reading USB drive 269 held jobs do not - Lexmark X463 | User's Guide - Page 321
321 toner specks 293 troubleshooting, printer options drawers 281 flash memory card 281 hard disk with adapter 281 Internal Solutions Port 282 memory card 282 option not working 280 paper trays 283 troubleshooting, scan cannot scan from a computer 276 partial document or photo scans 276 scan was
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 |
X46x Series
User's Guide
March 2012
www.lexmark.com
Machine type(s):
7014, 4569, 4570
Model(s):
431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2