Lexmark X925 IPDS Printer and Host Setup Guide - Page 36

Problem 12: Disk Protected, Fonts Not Erased, Problem 13: Disk Full or Flash Full

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IPDS Printer and Host Setup Guide Printer Messages and Problems G. If the job prints, you must decide which port to use for receiving jobs. Problem 12: Disk Protected, Fonts Not Erased or Flash Protected, Fonts Not Erased One of the above messages is displayed when I select menu items under the Remove Resources Menu. Solution to Problem 12 The disk or the flash is password protected. Remove the password protection to remove the IPDS fonts and then restore the password protection. Problem 13: Disk Full or Flash Full The printer control panel displays a disk full or flash full message and the printer stops printing. Solution to Problem 13 The hard disk or user flash became full before all resources from the host were captured. Select Continue to resume printing. When the printer returns to Ready, disable capturing of resources. To disable capturing, select MENU/Menus > Option Card Menu > IPDS MENU > RESOURCE CAPTURE > Resources to Capture. Disable capturing of resources. If additional resources must be captured, install a larger user flash or hard disk. You may also choose to capture fewer resources, reformat the user flash or remove resources from the disk and capture the resources again. To remove resources from a disk, select MENU/Menus > Option Card Menu > IPDS MENU > RESOURCE CAPTURE > Remove Resources. Problem 14: The printer prints "smiley faces" or does not print anything When an IPDS job is released, the printer prints "smiley faces" or does not print anything and the job remains on the print queue. Solution to Problem 14 9100 or some other unsupported port number is specified as the IPDS communications port on the host. The printer supports port 5001 and 9600 for IPDS printing. Change the port number on the host to 5001 or 9600. The recommended port number for printing IPDS jobs is 5001. Problem 15: Message "900.40 Firmware error" displays when I power on the printer The printer control panel displays "900.40 Firmware error.. ..256MB required" when I power on the printer with the IPDS card installed. Solution to Problem 15 A minimum of 256 MB of user memory (DRAM) is required to activate IPDS printing. The message indicates there is less than 256 MB of memory in the printer. Add additional DRAM to bring the installed total to 256 MB or more of installed memory. IPDS should function normally with the extra memory. For all other 900.40 Firmware errors, contact technical support. 36

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36
IPDS Printer and Host Setup Guide
Printer Messages and Problems
G.
If the job prints, you must decide which port to use for receiving jobs.
Problem 12: Disk Protected, Fonts Not Erased
or
Flash Protected, Fonts Not Erased
One of the above messages is displayed when I select menu items under the
Remove Resources
Menu.
Solution to Problem
12
The disk or the flash is password protected. Remove the password protection to remove the IPDS fonts and
then restore the password protection.
Problem 13: Disk Full or Flash Full
The printer control panel displays a disk full or flash full message and the printer stops printing.
Solution to Problem
13
The hard disk or user flash became full before all resources from the host were captured. Select
Continue
to
resume printing. When the printer returns to
Ready,
disable capturing of resources. To disable capturing, select
MENU/Menus > Option Card Menu > IPDS MENU > RESOURCE CAPTURE > Resources to Capture
. Dis-
able capturing of resources.
If additional resources must be captured, install a larger user flash or hard disk.
You may also choose to capture fewer resources, reformat the user flash or remove resources from the disk
and capture the resources again.
To remove resources from a disk, select
MENU/Menus > Option Card Menu > IPDS MENU > RESOURCE
CAPTURE > Remove Resources
.
Problem 14: The printer prints "smiley faces" or does not print anything
When an IPDS job is released, the printer prints "smiley faces" or does not print anything and the job remains
on the print queue.
Solution to Problem
14
9100 or some other unsupported port number is specified as the IPDS communications port on the host. The
printer supports port 5001 and 9600 for IPDS printing. Change the port number on the host to 5001 or 9600.
The recommended port number for printing IPDS jobs is 5001.
Problem 15: Message "900.40 Firmware error" displays when I power on the printer
The printer control panel displays "900.40 Firmware error..
..256MB required" when I power on the printer with
the IPDS card installed.
Solution to Problem
15
A minimum of 256 MB of user memory (DRAM) is required to activate IPDS printing. The message indicates
there is less than 256 MB of memory in the printer. Add additional DRAM to bring the installed total to 256 MB
or more of installed memory. IPDS should function normally with the extra memory. For all other 900.40 Firm-
ware errors, contact technical support.