Lexmark Z1520 User's Guide (Mac)
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- Lexmark Z1520 | User's Guide (Mac) - Page 1
Lexmark 1500 Series User Guide June 2007 www.lexmark.com - Lexmark Z1520 | User's Guide (Mac) - Page 2
- Lexmark Z1520 | User's Guide (Mac) - Page 3
Refilling print cartridges...63 Using genuine Lexmark print cartridges 63 Ordering print cartridges...64 Ordering paper and other supplies...64 Finding information about the printer 65 Recycling Lexmark products...67 Contacting Customer Support...68 Troubleshooting...69 Setup troubleshooting...69 - Lexmark Z1520 | User's Guide (Mac) - Page 4
Wireless troubleshooting...79 Print troubleshooting...90 Jams and misfeeds troubleshooting 99 Memory card reader and PictBridge troubleshooting 104 Removing and reinstalling the software 107 Resetting the printer to factory default settings 107 Notices...109 Edition notice...109 Product - Lexmark Z1520 | User's Guide (Mac) - Page 5
in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of - Lexmark Z1520 | User's Guide (Mac) - Page 6
the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks. Wired - Lexmark Z1520 | User's Guide (Mac) - Page 7
to the Internet through a DSL or a cable modem. Internet Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router. • The network is connected to the Internet through a DSL or a cable modem - Lexmark Z1520 | User's Guide (Mac) - Page 8
a unique hardware identification number to distinguish it from other devices on the network. This is called the Media Access Control (MAC) address. If your printer has a factory installed internal wireless print server, the MAC address is a series of letters and numbers located on the back of your - Lexmark Z1520 | User's Guide (Mac) - Page 9
a unique IP address. Most networks use DHCP to assign addresses. Related topics: • "Installing the printer on a network" on page 12 Types of wireless networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the - Lexmark Z1520 | User's Guide (Mac) - Page 10
network security • Increased reliability • Faster performance • Easier setup Finding the signal strength Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being - Lexmark Z1520 | User's Guide (Mac) - Page 11
characters are letters, numbers, and symbols found on a keyboard. Why do I need an installation cable? When you set up the printer on your wireless network, you will need to temporarily connect the printer to a computer using the installation cable. This temporary connection is used to set up the - Lexmark Z1520 | User's Guide (Mac) - Page 12
or remote subnet. 1 Access the Network Selection sheet through the Lexmark Setup Assistant during setup. a Install the printer software. For more information, see "Installing the printer software" on page 47. b Once the Printer Selection screen appears, choose Add Remote from the drop-down menu - Lexmark Z1520 | User's Guide (Mac) - Page 13
supported printers, printer software CD. 2 From the Finder desktop, double-click the Lexmark 1500 Series Installer icon 3 Double-click Install. 4 Click Continue. 5 Follow the instructions on the computer screen. If your printer is already installed but you have not set it up for use on your wireless - Lexmark Z1520 | User's Guide (Mac) - Page 14
last six digits of the printer's MAC address. 6 Run the Wireless Setup Assistant to configure the printer for use on your wireless network. For more information, see "Run the Wireless Setup Assistant" on page 89. Related topics: • "Changing wireless settings after installation" on page 88 Tips for - Lexmark Z1520 | User's Guide (Mac) - Page 15
name and password in a safe place for future reference. Adding a printer to an existing ad hoc wireless network using Mac 1 From the Finder desktop, double-click the Lexmark 1500 Series folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Networking the - Lexmark Z1520 | User's Guide (Mac) - Page 16
used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer. 2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support. You can load up to: • 100 sheets of plain paper • 25 - Lexmark Z1520 | User's Guide (Mac) - Page 17
, or metal folding bars. 1 Load envelopes in the center of the paper support with the stamp location in the upper left corner. 2 Make sure: • envelopes faces you. • The envelopes are designed for use with inkjet printers. • The paper guides rest against the edges of the envelopes. 1 2 Notes: • Do - Lexmark Z1520 | User's Guide (Mac) - Page 18
guides rest against the edges of the cards. 1 2 Note: Photo cards require more drying time. Remove each photo card as it exits, and allow it to dry to avoid ink toward the printer. 2 Make sure: • The transparencies are loaded in the center of the paper support. • The paper guides rest against the - Lexmark Z1520 | User's Guide (Mac) - Page 19
each transparency as it exits, and allow it to dry to avoid ink smudging. Related topics: • "Printing transparencies" on page 25 Loading iron the loading instructions that came with the iron-on transfers. • The transfers are loaded in the center of the paper support. • The paper guides rest against - Lexmark Z1520 | User's Guide (Mac) - Page 20
of the banner paper into the printer first. W I F I PRINTING 5 Make sure: • The paper is loaded in the center of the paper support. • The paper guides rest against the edges of the paper. Related topics: • "Printing a banner" on page 25 Learning about the software print options Choosing a paper size - Lexmark Z1520 | User's Guide (Mac) - Page 21
Using the Print dialog" on page 50 Performing printing and related tasks Printing a document 1 Load paper. 2 With a document open, click File ΠPrint. 3 From the Printer pop-up menu, choose 1500 Series. 4 From the third pop-up menu from the top, select the settings you want to adjust, and adjust the - Lexmark Z1520 | User's Guide (Mac) - Page 22
instructions that came with the paper.) Note: For best results, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges Printer pop-up menu, choose 1500 Series. c For Mac OS Setup dialog. a With a photo open, choose File ΠPage Setup - Lexmark Z1520 | User's Guide (Mac) - Page 23
ΠPage Setup. b From the "Format for" pop-up menu, choose 1500 Series. c From the Paper Size pop-up menu, choose a card size. d Choose an orientation. e Click OK. 3 Customize the settings as needed in the Print dialog. a From the software application, click File ΠPrint. b From the Printer pop-up - Lexmark Z1520 | User's Guide (Mac) - Page 24
2 Customize the settings as needed in the Page Setup dialog. a With a document open, click File ΠPage Setup. b From the "Format for" pop-up settings as needed in the Print dialog. a From the software application, click File ΠPrint. b From the Printer pop-up menu, choose 1500 Series. c From the - Lexmark Z1520 | User's Guide (Mac) - Page 25
(up to 20 sheets). 3 Place the required stack of banner paper on a flat surface behind the printer. 4 Load only the first page of banner paper into the paper support with the leading edge of the banner going into the printer. 5 Adjust the left and right paper guides. W I F I PRINTING Printing 25 - Lexmark Z1520 | User's Guide (Mac) - Page 26
dialog. a With your document open, choose File ΠPage Setup. b From the Settings pop-up menu, choose Page Attributes. c From the "Format for" pop-up menu, choose the printer. d From the Paper Size pop-up menu, choose A4 (Banner) or US Letter (Banner). e Select an orientation. f Click OK. 7 Customize - Lexmark Z1520 | User's Guide (Mac) - Page 27
stored document 1 With a document open, click File ΠPrint. 2 From the Printer pop-up menu, choose 1500 Series. 3 From the third pop-up menu, Print dialog" on page 50 Printing the last page first (reverse page order) For Mac OS X version 10.4.2 or later: 1 With a document open, click File ΠPrint - Lexmark Z1520 | User's Guide (Mac) - Page 28
cartridge installed. 1 Load paper. 2 Customize the settings in the Page Setup dialog as needed. 3 With a document open, click File ΠPrint. 4 From the Printer of the paper (duplexing) manually" on page 29. Printing on both sides of the paper (duplexing) automatically The printer has a built-in duplex - Lexmark Z1520 | User's Guide (Mac) - Page 29
on both sides of the paper (duplexing) manually Note: If you are using letter- or are supported by the programs installed on your computer. • Make sure the printer is wireless connection. 1 Insert a memory card into a card slot or a flash drive into the PictBridge port on the front of the printer - Lexmark Z1520 | User's Guide (Mac) - Page 30
From the queue window, select the job you want to cancel. 3 Click the Delete icon. Related topics: • "Resuming print jobs" on page 30 • "Pausing print jobs" on page 30 Resuming print jobs 1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center or Printer Setup Utility, depending on - Lexmark Z1520 | User's Guide (Mac) - Page 31
Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges memory device to the computer over a wireless network" on page 41. Connecting photo on the card, make sure it points toward the printer. • Make sure you connect the memory card to - Lexmark Z1520 | User's Guide (Mac) - Page 32
installed, this icon to appear before doing anything with the memory card. appears on the Finder desktop. Wait for If the printer does not read the memory card, remove and reinsert it. For more information, see "Memory card reader and PictBridge troubleshooting computer over a wireless network" on - Lexmark Z1520 | User's Guide (Mac) - Page 33
printer. Note: An adapter may be necessary if your flash drive does not fit directly into the port. 2 When the printer recognizes that a flash drive is installed "Transferring photos from a memory device to the computer over a wireless network" on page 41 • "Transferring photos from a memory device - Lexmark Z1520 | User's Guide (Mac) - Page 34
the trash icon on the dock. 2 Remove the memory card or flash drive. If the printer is connected to the computer through a wireless network, and you are using the Network Card Reader to view and download photos from the memory device: 1 Click . 2 Remove the memory card or flash drive. Related - Lexmark Z1520 | User's Guide (Mac) - Page 35
a memory device is installed, this icon to appear before doing anything with the memory device. appears on the Finder desktop. Wait for If the printer does not read the memory device, remove and reinsert it. For more information, see "Memory card reader and PictBridge troubleshooting" on page 104 - Lexmark Z1520 | User's Guide (Mac) - Page 36
instructions that came with the paper.) 2 Insert a memory card into a card slot or a flash drive into the PictBridge port on the front of the printer Setup dialog. a With a photo open, choose File ΠPage Setup the Printer pop-up menu, choose 1500 Series. c For Mac OS over a wireless network" on page - Lexmark Z1520 | User's Guide (Mac) - Page 37
For more information, see the documentation that came with your camera. • The printer recognizes one active media device at a time. If you have a memory card documentation that came with your camera. 4 Follow the instructions in the documentation that came with your camera to select and print photos. - Lexmark Z1520 | User's Guide (Mac) - Page 38
from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), you can use the camera to specify instructions that came with the paper.) 2 Insert one end of the USB cable into the camera. 3 Insert the other end of the cable into the PictBridge port on the front of the printer - Lexmark Z1520 | User's Guide (Mac) - Page 39
instructions that came with the paper.) Note: For best results, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges Printer pop-up menu, choose 1500 Series. c For Mac OS Setup dialog. a With a photo open, choose File ΠPage Setup - Lexmark Z1520 | User's Guide (Mac) - Page 40
ΠPage Setup. b From the "Format for" pop-up menu, choose 1500 Series. c From the Paper Size pop-up menu, choose a card size. d Choose an orientation. e Click OK. 3 Customize the settings as needed in the Print dialog. a From the software application, click File ΠPrint. b From the Printer pop-up - Lexmark Z1520 | User's Guide (Mac) - Page 41
black and white This setting is available only if there is a black print cartridge installed. 1 Load paper. 2 Customize the settings in the Page Setup dialog as needed. 3 With a document open, click File ΠPrint. 4 From the Printer pop-up menu, choose 1500 Series. 5 From the third pop-up menu from - Lexmark Z1520 | User's Guide (Mac) - Page 42
to access until the other user disconnects from it. • You have the option to receive a notification whenever a memory device is inserted into a network printer. To set this notification, see "Using the Network Card Reader" on page 55. The Network Card Reader dialog appears. 3 View the thumbnails of - Lexmark Z1520 | User's Guide (Mac) - Page 43
finished viewing and saving photos, click . Related topics: • "Using the Network Card Reader" on page 55 • "Transferring photos from a memory device to the computer over a wireless network" on page 41 Working with photos 43 - Lexmark Z1520 | User's Guide (Mac) - Page 44
user information (Mac Help or User's Guide: Comprehensive Version) can be found on the installation software CD 5 Quick Setup sheet Initial setup instructions 6 Color print cartridge Cartridge to be installed in the right cartridge carrier 7 Black print cartridge Cartridge to be installed in the - Lexmark Z1520 | User's Guide (Mac) - Page 45
"Power light and duplex light are blinking alternately" on page 70. 4 PictBridge port Connect a PictBridge-enabled digital camera or a flash drive to the printer. 5 Card reader light Check card reader status. The light blinks to indicate a memory card is being accessed. 6 Memory card slots Insert - Lexmark Z1520 | User's Guide (Mac) - Page 46
indicates that the printer is connected to a wireless network. 8 Paper exit tray Stack paper as it exits. 9 Access cover • Install or change the print cartridges. • Clear paper jams. 10 Paper feed guard Prevent items from falling into the paper slot. 11 Paper guides Keep paper straight when - Lexmark Z1520 | User's Guide (Mac) - Page 47
a USB cable or installation cable. 4 Internal wireless print server Connect to a wireless network. Understanding the software Installing the printer software Using the CD that came with the printer: 1 Close all open software applications. 2 Insert the printer software CD. 3 From the Finder - Lexmark Z1520 | User's Guide (Mac) - Page 48
at www.lexmark.com. 2 From the home page, navigate through the menu selection, and then click Drivers & Downloads. 3 Choose the printer and the printer driver for your operating system. 4 Follow the instructions on the computer screen to download the driver and install the printer software. Related - Lexmark Z1520 | User's Guide (Mac) - Page 49
all shared printers appears in the Printer Name window. a From the list of printers, choose the printer that you want to use. b Click Select. 2 Click Continue. Related topics: • "Installing the printer software" on page 47 Using the Printer Setup Complete dialog The Printer Setup Complete dialog - Lexmark Z1520 | User's Guide (Mac) - Page 50
The Page Setup dialog appears. 2 Adjust the settings. From here Choose To Settings Page Attributes Choose a paper size, orientation, or scaling value for a photo. Save as Default Save customized settings as the default settings. Format for The name of your printer Format a page for - Lexmark Z1520 | User's Guide (Mac) - Page 51
The Print dialog appears. • For Mac OS X version 10.3: • For Mac OS X version 10.4 or later: 2 From the Printer pop-up menu, choose 1500 Series. 3 Change the settings as needed. From here Copies • Print all the pages. • Print a range of pages. • Print the current page. Understanding the printer 51 - Lexmark Z1520 | User's Guide (Mac) - Page 52
Save as File Note: This option is Format available only in Mac OS X version 10.3. Note: This is activated only when the choose to print a file immediately, put it on hold, or specify a time for the printer to print. Specify a priority for printing. Choose any of these options: • Automatic • - Lexmark Z1520 | User's Guide (Mac) - Page 53
Printer Services Preview Note: This option is available only if the file opened is a photo. Mirror Automatic Image Sharpening Lexmark 1500 Series Utility Troubleshooting Order Supplies Contact Lexmark Software order printer supplies. Visit our Web site. View the software version on installed files. - Lexmark Z1520 | User's Guide (Mac) - Page 54
Page Setup dialog" on page 49 Using Printer Services Printer Services provides helpful Web links and information. From here you can: • Access the Utility. • Access Troubleshooting. • Order supplies. • Contact Customer Support. • Obtain software version information. To access Printer Services: 1 With - Lexmark Z1520 | User's Guide (Mac) - Page 55
desktop, double-click the Lexmark 1500 Series folder. Double-click the Lexmark Network Card Reader icon. • Go to the Mac OS X drive where the printer software was installed. Choose Library Œ Printers Œ Lexmark Œ 2007 Œ Lexmark 1500 Series folder. Double-click the Lexmark Network Card Reader icon - Lexmark Z1520 | User's Guide (Mac) - Page 56
maintenance and helpful Web links. From here you can: • Install the print cartridges. • Print a test page. • Print an alignment page. • Clean the print cartridge nozzles. • Order ink or supplies. • Register your printer. • Contact Customer Support. • Check for special offers. There are two ways to - Lexmark Z1520 | User's Guide (Mac) - Page 57
3 From the third pop-up menu from the top, choose Printer Services. 4 Click Lexmark 1500 Series Utility. The Utility has two tabs with different links under each tab: - Maintenance Tab - Web Links Tab Related topics: • "Using Printer Services" on page 54 Understanding the printer 57 - Lexmark Z1520 | User's Guide (Mac) - Page 58
the printer Print cartridges Installing print cartridges 1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges. 1 2 1 2 Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges - Lexmark Z1520 | User's Guide (Mac) - Page 59
the access cover. W I F I PRINTING Related topics: • "Aligning the print cartridges" on page 60 • "Removing a used print cartridge" on page 59 Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the access cover. The print cartridge carrier moves and stops at the loading position - Lexmark Z1520 | User's Guide (Mac) - Page 60
"Installing print cartridges" on page 58 Aligning the print cartridges 1 Load plain paper. 2 From the Finder desktop, double-click the Lexmark 1500 Series folder. 3 Double-click the Lexmark 1500 Series Utility icon. 4 From the Maintenance tab, click Print Alignment Page. 5 Follow the instructions on - Lexmark Z1520 | User's Guide (Mac) - Page 61
the print cartridge nozzles" on page 60. 10 Repeat step 9 up to two more times. 11 If print quality is still not satisfactory, replace the print cartridges. Related topics: • "Cleaning the print cartridge nozzles" on page 60 • "Preserving the print cartridges" on page 62 Maintaining the printer 61 - Lexmark Z1520 | User's Guide (Mac) - Page 62
folder. 2 Double-click the Lexmark 1500 Series Utility icon. 3 From the Maintenance tab, check the ink levels of the cartridges. If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information, see "Installing print cartridges" on page 58. For - Lexmark Z1520 | User's Guide (Mac) - Page 63
to the printer. For best results, use Lexmark supplies. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the - Lexmark Z1520 | User's Guide (Mac) - Page 64
and click Close. • If you are using the printer without a computer, press Cancel. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. Ordering print cartridges Lexmark 1500 Series models Item Part number Average cartridge standard page yield is up to1 Black - Lexmark Z1520 | User's Guide (Mac) - Page 65
the printer Quick Setup sheet Description The Quick Setup sheet gives you instructions for setting up hardware and software. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. User's Guide Description Where to find The User's Guide gives - Lexmark Z1520 | User's Guide (Mac) - Page 66
a computer, the Help gives you When you install the printer software, your printer's instructions for using the printer and other information such Help will be installed. as: 1 From the Finder desktop, double-click the • Using the software Lexmark 1500 Series folder. • Loading paper 2 Double - Lexmark Z1520 | User's Guide (Mac) - Page 67
may not be available in some instances. 1 Click CUSTOMER SUPPORT. 2 Click Technical Support. 3 Select your printer family. 4 Select your printer model. 5 From the Support Tools section, click e- Mail Support. Visit our Web site at www.lexmark.com. Select a country or region, and then select the - Lexmark Z1520 | User's Guide (Mac) - Page 68
the instructions on the computer screen. Contacting Customer Support How do I contact Lexmark Customer Support? support times may change without notice. Is contact information available online? Yes. You can access the Lexmark home page on the World Wide Web at www.lexmark.com. Maintaining the printer - Lexmark Z1520 | User's Guide (Mac) - Page 69
a cartridge installed in the printer. If you are using a photo cartridge, make sure there is also a color cartridge installed. If a cartridge is missing, install the missing cartridge. Check the ink level of the color print cartridge The color cartridge may be low on ink or out of ink. Check the ink - Lexmark Z1520 | User's Guide (Mac) - Page 70
to see if the paper jam is in the paper support or in the duplex unit, and then remove the paper jam. For more information, see "Jams and misfeeds troubleshooting" on page 99. Clear the cartridge carrier jam For more information, see "Cartridge carrier jam" on page 103. Duplex light is blinking Note - Lexmark Z1520 | User's Guide (Mac) - Page 71
Make sure the paper size setting on the camera is supported by the printer Use only the following paper sizes when printing photos from your camera: • 3.5 x 5 inches • 4 x 6 inches • 4 x the printer Plug the smaller, more square end of the USB cable into the back of the printer. Troubleshooting 71 - Lexmark Z1520 | User's Guide (Mac) - Page 72
, see the related topic below. Software does not install These are possible solutions. Try one or more of the following: Check your operating system The following operating systems are supported: • Windows Vista • Windows XP • Windows 2000 with Service Pack 3 or later • Mac OS X Check your system - Lexmark Z1520 | User's Guide (Mac) - Page 73
not appear in the Printer Selection dialog The Printer Selection dialog appears in the Lexmark Setup Assistant during installation. If the printer does not appear in the Printer Selection dialog, try one or more of these possible solutions. Is the printer connected to a wireless network? • Make sure - Lexmark Z1520 | User's Guide (Mac) - Page 74
is ready to print Make sure the printer is set as the default printer and is not being held or paused. Printing a test page using the computer 1 Load plain paper. 2 From the Finder desktop, double-click the Lexmark 1500 Series folder. 3 Double-click the Lexmark 1500 Series Utility icon. 4 From the - Lexmark Z1520 | User's Guide (Mac) - Page 75
Make sure the cartridges are properly installed With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge, make sure it is - Lexmark Z1520 | User's Guide (Mac) - Page 76
Check the ink levels Check the ink levels, and install new print cartridges if necessary. Remove tape on cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 1 2 3 Reinstall the cartridges. Make sure the printer is set as the default printer and is - Lexmark Z1520 | User's Guide (Mac) - Page 77
software" on page 107. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a In all countries or regions except the United States, select your country or region. b Click the links for drivers or downloads. c Select your printer - Lexmark Z1520 | User's Guide (Mac) - Page 78
cartridges Are the print cartridges properly installed? For more information, see "Installing print cartridges" on page 58. Are the sticker and tape removed from the cartridges? Lift the access cover. Press down on the cartridge carrier levers to raise the cartridge carrier lids. Troubleshooting - Lexmark Z1520 | User's Guide (Mac) - Page 79
. If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information, see "Installing print cartridges" on page 58. For cartridge ordering information, see "Ordering print cartridges" on page 64. Wireless troubleshooting Check your security keys - Lexmark Z1520 | User's Guide (Mac) - Page 80
printer driver is not installed, insert the printer software CD into your computer. 3 Follow the instructions on the screen. Note: You must install the printer driver on each computer that uses the network printer. Check if printer is connected to the wireless network 1 Print a network setup page - Lexmark Z1520 | User's Guide (Mac) - Page 81
internal wireless print server. Make sure the printer is turned off and the power cord is unplugged from the wall outlet before you proceed. 2 While holding the printer firmly with one hand, hold the internal print server with your other hand and then pull it away from the printer. Troubleshooting - Lexmark Z1520 | User's Guide (Mac) - Page 82
the printer's settings. 3 Insert the CD for Macintosh. 4 From the Finder desktop, double-click the Lexmark 1500 Series Installer icon 5 Double-click Install. 6 Click Continue. 7 Follow the instructions on the computer screen. Note: Store the SSID in a safe place for future reference. Troubleshooting - Lexmark Z1520 | User's Guide (Mac) - Page 83
, see "Ping the printer" for Windows or Mac in the "Wireless troubleshooting" section. Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP - Lexmark Z1520 | User's Guide (Mac) - Page 84
devices before you can see them on the network. For more information, see "Run the Wireless Setup Utility" for Windows or "Run the Wireless Setup Assistant" for Mac. Printer cannot connect to the wireless network These are possible solutions. Try one or more of the following: Make sure your computer - Lexmark Z1520 | User's Guide (Mac) - Page 85
to set a network name. If you set a new network name, you must reset the printer and computer SSID to the same network name. For more information, see "Checking your network name" in the "Wireless troubleshooting" section. Check security keys Make sure security keys are correct. For more information - Lexmark Z1520 | User's Guide (Mac) - Page 86
strength of the network on the network setup page. Check security keys Make sure security keys are correct. Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. Ping the wireless access point (wireless router) to make sure the network - Lexmark Z1520 | User's Guide (Mac) - Page 87
. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Wireless Setup Assistant cannot communicate with the printer during installation These are possible solutions. Try one or more of the following: Check power Make sure the light is on. Troubleshooting 87 - Lexmark Z1520 | User's Guide (Mac) - Page 88
printer. 4 From the Finder desktop, double-click the Lexmark 1500 Series folder. 5 Double-click Wireless Setup Assistant. 6 Follow the instructions on the computer screen. Changing wireless settings after installation Use the Wireless Setup Show pop-up menu, select AirPort. Troubleshooting 88 - Lexmark Z1520 | User's Guide (Mac) - Page 89
Diagnostics to help resolve the problem. • You may need to change the wireless settings of your printer. Run the Wireless Setup Assistant 1 From the Finder desktop, double-click the Lexmark 1500 Series folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen - Lexmark Z1520 | User's Guide (Mac) - Page 90
• "Printing a network setup page" on page 9 Print troubleshooting Checking the ink levels 1 From the Finder desktop, double-click the Lexmark 1500 Series folder. 2 Double-click the Lexmark 1500 Series Utility icon. 3 From the Maintenance tab, check the ink levels of the cartridges. If an exclamation - Lexmark Z1520 | User's Guide (Mac) - Page 91
images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this more of the following: Check ink Check the ink levels, and install new print cartridges if necessary. Troubleshooting 91 - Lexmark Z1520 | User's Guide (Mac) - Page 92
PerfectFinish Photo Paper or Lexmark Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper. Check paper condition Use only new, unwrinkled paper. Removing and reinstalling the software Software may not be installed correctly. For more - Lexmark Z1520 | User's Guide (Mac) - Page 93
Click OK. Make sure paper size matches the printer setting 1 From the software application, click File ΠPage Setup. 2 From the "Format for" pop-up menu, choose 1500 Series. 3 From the Paper Size pop-up menu, check the paper size. Clean print cartridge nozzles For more information, see "Cleaning the - Lexmark Z1520 | User's Guide (Mac) - Page 94
cartridges. Make sure the cartridges are properly installed With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed Most programs do not print a stretched or resized font. Troubleshooting 94 - Lexmark Z1520 | User's Guide (Mac) - Page 95
Lexmark 1500 Series folder. 3 Double-click the Lexmark 1500 Series Utility icon. 4 From the Maintenance tab, click Print Alignment Page. 5 Follow the instructions on the computer screen. Clean the print cartridges exit the printer. Allow them to dry before stacking. It takes longer for the ink to dry - Lexmark Z1520 | User's Guide (Mac) - Page 96
cartridges 1 Load plain paper. 2 From the Finder desktop, double-click the Lexmark 1500 Series folder. 3 Double-click the Lexmark 1500 Series Utility icon. 4 From the Maintenance tab, click Print Alignment Page. 5 Follow the instructions it detects loaded in the paper support. Troubleshooting 96 - Lexmark Z1520 | User's Guide (Mac) - Page 97
desktop, double-click the Lexmark 1500 Series folder. 2 Double-click the Lexmark 1500 Series Utility icon. 3 From the Maintenance tab, check the ink levels of the cartridges. If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. Cannot print from a memory - Lexmark Z1520 | User's Guide (Mac) - Page 98
printer from the computer. Make sure the printer is connected to the computer through a USB cable You cannot print directly from a memory device if you are using a wireless is supported by the printer. If you are using automatic duplexing, use only letter- or A4-size plain paper. Troubleshooting 98 - Lexmark Z1520 | User's Guide (Mac) - Page 99
is the model series number of your printer. b Click Make Default. c Close the window, and try printing again. Jams and misfeeds troubleshooting Paper jam in the printer 1 Firmly grasp the paper, and gently pull it out. 2 Press . Paper jam in the paper support 1 Firmly grasp the paper, and gently - Lexmark Z1520 | User's Guide (Mac) - Page 100
Paper jam in the duplex unit 1 Push down on the duplex latch as you grasp the duplex unit. 2 Pull out the duplex unit. 3 Firmly grasp the paper, and gently pull it out. 4 Push down on the duplex latch as you reinstall the duplex unit. Troubleshooting 100 - Lexmark Z1520 | User's Guide (Mac) - Page 101
Specific loading instructions for supported paper and Printer does not feed paper, envelopes, or specialty media These are possible solutions. Try one or more of the following: Check for paper jams Check for and clear any paper jams. For more information, see "Jams and misfeeds troubleshooting - Lexmark Z1520 | User's Guide (Mac) - Page 102
Printer Setup Utility, depending on the operating system version you are using. 2 From the Printer List dialog, select your printer Printer Setup Utility, depending on the operating system version you are using. 2 From the list of printers, double-click your printer. The printer printer? the printer. - Lexmark Z1520 | User's Guide (Mac) - Page 103
carrier lids are closed. 4 Close the access cover. 5 Press . Remove and reinstall the print cartridges 1 Lift the access cover. 2 Press down on the cartridge carrier levers to raise the cartridge carrier lids. 3 Remove both print cartridges. 4 Reinstall the print cartridges. Troubleshooting 103 - Lexmark Z1520 | User's Guide (Mac) - Page 104
if there is no obvious damage to the memory card. Remove memory cards properly from the printer to avoid corruption of data. Check the file types stored on the memory card Make sure the file types stored on the memory card are supported by the programs installed on your computer. Troubleshooting 104 - Lexmark Z1520 | User's Guide (Mac) - Page 105
USB cable that came with your camera. Check camera connection Make sure you connected the camera to the printer properly. Make sure the camera is properly equipped • If your camera does not have internal memory, information, see the documentation that came with your camera. Troubleshooting 105 - Lexmark Z1520 | User's Guide (Mac) - Page 106
camera is supported by the printer Use wireless network These are possible solutions. Try one or more of the following: Select the printer on your wireless network 1 From the Finder desktop, double-click the Lexmark 1500 Series folder. 2 Double-click the Network Card Reader icon. Troubleshooting - Lexmark Z1520 | User's Guide (Mac) - Page 107
the printer software. 6 Insert the CD, and then follow the instructions on the computer screen to reinstall the software. Related topics: • "Installing the printer software" on page 47 • "Removing the printer software" on page 48 • "Software does not install" on page 72 Resetting the printer to - Lexmark Z1520 | User's Guide (Mac) - Page 108
6 Close the access cover. 7 Wait for the light to stop blinking. The printer is reset to factory default settings. Troubleshooting 108 - Lexmark Z1520 | User's Guide (Mac) - Page 109
in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to - Lexmark Z1520 | User's Guide (Mac) - Page 110
your product hardware or software. CAUTION: A CAUTION installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions purchase or service representative for grounded cable such as Lexmark part number 1021294 for - Lexmark Z1520 | User's Guide (Mac) - Page 111
be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed. The radiated output power - Lexmark Z1520 | User's Guide (Mac) - Page 112
Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. European EC directives conformity statement for radio products The following notices are applicable if your printer has a wireless network - Lexmark Z1520 | User's Guide (Mac) - Page 113
. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. The following restrictions apply: Country/region Restriction All countries/regions This product is for indoor - Lexmark Z1520 | User's Guide (Mac) - Page 114
. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski - Lexmark Z1520 | User's Guide (Mac) - Page 115
of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities - Lexmark Z1520 | User's Guide (Mac) - Page 116
table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is - Lexmark Z1520 | User's Guide (Mac) - Page 117
or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed - Lexmark Z1520 | User's Guide (Mac) - Page 118
of this License Agreement: a Use. You may Use one (1) copy of the Software Program. The term "Use" means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the number of authorized users - Lexmark Z1520 | User's Guide (Mac) - Page 119
, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide - Lexmark Z1520 | User's Guide (Mac) - Page 120
with the terms of this License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement - Lexmark Z1520 | User's Guide (Mac) - Page 121
print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (800) 332-4120, or on the World Wide Web at http://support.lexmark - Lexmark Z1520 | User's Guide (Mac) - Page 122
on memory cards A mechanical device inside the printer that holds the print cartridges A specific radio frequency used by two or more wireless devices to communicate with each other. All devices on the network must use the same channel. A printer software option that lets you automatically print one - Lexmark Z1520 | User's Guide (Mac) - Page 123
See "SSID (Service Set Identifier)" on page 123 A printer made available on a network, not connected directly to your computer A list of printer configuration settings, including the IP address and MAC address of the printer The area of the print cartridge through which ink flows through before - Lexmark Z1520 | User's Guide (Mac) - Page 124
access point wireless router Wi-Fi WPA (Wi-Fi Protected Access) WPA2 A device similar to a network hub that can connect different networks together An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing
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Lexmark 1500 Series
User Guide
June 2007
www.lexmark.com