Linksys SD208 Warranty Information for Cisco Small Business Products - Page 2

Q & A Q. Where can I read the Cisco Small Business limited warranty? A. The Cisco Small Business limited warranty is displayed in the product user guide. For further information, refer to the technical documentation. Cisco warranty information can also be accessed at www.cisco.com/en/US/products/prod_warranties_listing.html#~additional_warranty. Q. What are the warranty and technical support periods for Linksys Business products? A. Table 1 shows warranty periods for former Linksys Business products. For Cisco Small Business Products, refer to your product's technical documentation and the preceding link. Table 1. Covered Products and Warranty Periods Type of Product Covered Models Product Warranty Period Unmanaged switches SD2005, SD205, SD2008, SD208, SD216, SD208P, SR2016, SR216, SR2024, Hardware: limited lifetime Fans and SR2024C, SR224, SR224G, SR224R power supplies: 1 year Smart switches SLM2005, SLM2008, SLM2024, SLM224G, SLM224G4PS SLM224G4S, SLM224P, SLM2048, SLM248G, SLM248G4PS, SLM248G4S, SLM248P 5 years* Fully managed switches SFE1000P, SFE2000, SFE2000P, SGE2000, SGE2000P, SPS208G-G5, SPS224G4-G5, SRW2008, SRW2008MP, SRW2008P, SRW208, SRW208G, SRW208L, SRW208MP, SRW208P, SRW2016, SRW224G4, SRW224G4P, SRW224P, SRW2024, SRW2024P, SRW2048, SRW248G4, SRW248G4P 5 years* Storage NSS2000, NSS2050, NSS3000, NSS3100, NSS4000, NSS4100, NSS6000, NSS6100 3 years* Routers RV016, RV042, RV082, RVL200, RVS4000 3 years* Wireless access points and wireless routers WAP200, WAP200E, WAP2000, WAP4400N, WAP4410N, WET200, WRV200, 3 years* WRV210, WUSB200, WRV54G, WRVS4400N Antennas HGA7S, HGA9N 3 years* Cameras PVC300, PVC2300, WVC200, WVC2300, WVC210 3 years* Wireless adapters WMP200, WPC200, WPC4400N 3 years* Transceivers MFEFX1, MFELX1, MGBLH1, MGBSX1, MGBT1 3 years* Voice systems and phones SPA400, SPA901, SPA921, SPA922, SPA941, SPA942, SPA962, SPA9000, 2 years** Network accessories RPS1000 3 years* * Updated warranty period and coverage are effective on products purchased after September 1, 2007. ** Voice products updated warranty period and coverage are effective on products purchased after September 1, 2007. Q. How do I return my Cisco Small Business product? A. If you purchased your Cisco Small Business product from an authorized Cisco partner, contact the partner from which you purchased your product originally, and that partner will facilitate replacement. If you purchased your Cisco Small Business product from a retail store, you might be able to return it to the place where it was purchased. Every store has a return time period. If you return your Cisco Small Business product within the time period designated by the retail store, online store, or other reseller (typically 30 days), you might receive store credit or reimbursement, depending on that reseller's policy on returns and exchanges. Cisco is not responsible for in-store returns or exchanges. Q. My Cisco Small Business product is not working, and the deadline for the reseller return policy has passed. What should I do? A. Contact the Cisco Small Business Support Center. To see the Cisco Small Business Support Center hours of operation and contact information, click here. © 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 2 of 4