Linksys SPA2002-ER User Guide - Page 76

5.2.8. Attendant Call Transfer Service Description User Action Required to Activate or Use Expected Call and Network Behavior User Action Required to Deactivate or End Attendant Call Transfer lets a customer use their Touchtone phone to send a call to any other phone, inside or outside their business, including a wireless phones. While in a call with the party to be transferred: Press the switch hook or flash button on the phone to place the party on hold Listen for three short tones followed by dial tone Dial the number to which you will transfer the caller Stay on the line until the called number answers Announce the call Press the switch hook or flash button adding the held party to the call Hang up to connect the two parties and transfer the call Note: You can hook flash while the 3rd party is ringing to start an early conference. Then hang up to complete the transfer without waiting for the 3rd party to answer first. When the user presses the switch hook or flash button, the transferee is placed on hold. When the user successfully dials the transfer number and the party answers the transferee can be added to the call by pressing the switch hook or flash button creating a three-way conference. When the user hangs up the phone the transferee and the called party remain in a call. Not applicable. 5.2.9. Unattended or "Blind" Call Transfer Service Description Unattended or "Blind" Call Transfer lets a customer use their Touchtone phone to send a call to any other phone, inside or outside their business, including a wireless phones. User Action Required to Activate or Use While in a call with the party to be transferred: Press the switch hook or flash button on the © 2003 - 2004 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) 76