Marantz RC9200 RC5200 User Manual - Page 54

Troubleshooting - programming software

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Troubleshooting User Guide General Problems The display is blank n Tap the screen to make sure the RC9200/5200 is turned on. n Adjust the contrast dial on the left side. n Make sure the batteries are properly installed. n Install new batteries or recharge the battery pack using the recharging dock. The display is too light or too dark n Adjust the contrast dial on the left side. The RC9200/5200 shuts itself off n This is a feature of the RC9200/5200 to save power. You can change the length the RC9200/5200 stays on in the Settings (see page 13). Devices do not respond to commands from the RC9200/5200 n Make sure the RC9200/5200 is in Use mode (see page 6). n Make sure the RC9200/5200's sending eye is pointed towards the device you're operating. n Check if the Low Battery icon is flashing. If so, replace the batteries or recharge the battery pack. n Check if the button you are trying to use is programmed properly (see page 18). n Check if your device understands these particular Marantz infrared codes. Re-add the device group with the correct model number (see page 36). The RC9200/5200 beeps 4 times after inserting the batteries n Use RCEdit Touch Screen Setup to update the RC9200/5200's software (RCEdit > Tools > Update). Programming Problems Buttons are not sending the correct commands n Check whether the button is programmed globally or per device (see page 31). Macros or Tab Style Jump buttons do not work n Make sure the RC9200/5200's sending eye is pointed towards the device the entire time the macro is being executed. 52

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User Guide
52
Troubleshooting
General Problems
The display is blank
n
Tap the screen to make sure the RC9200/5200 is turned on.
n
Adjust the contrast dial on the left side.
n
Make sure the batteries are properly installed.
n
Install new batteries or recharge the battery pack using the
recharging dock.
The display is too light or too dark
n
Adjust the contrast dial on the left side.
The RC9200/5200 shuts itself off
n
This is a feature of the RC9200/5200 to save power. You can
change the length the RC9200/5200 stays on in the Settings
(see page 13).
Devices do not respond to commands from the RC9200/5200
n
Make sure the RC9200/5200 is in Use mode (see page 6).
n
Make sure the RC9200/5200’s sending eye is pointed towards
the device you’re operating.
n
Check if the Low Battery icon is flashing. If so, replace the
batteries or recharge the battery pack.
n
Check if the button you are trying to use is programmed
properly (see page 18).
n
Check if your device understands these particular Marantz
infrared codes. Re-add the device group with the correct model
number (see page 36).
The RC9200/5200 beeps 4 times after inserting the batteries
n
Use RCEdit Touch Screen Setup to update the RC9200/5200’s
software (RCEdit > Tools > Update).
Programming Problems
Buttons are not sending the correct commands
n
Check whether the button is programmed globally or per device
(see page 31).
Macros or Tab Style Jump buttons do not work
n
Make sure the RC9200/5200’s sending eye is pointed towards
the device the entire time the macro is being executed.