Marantz SA-11S3 SA11S3U_ENG_UG_v00 - Page 29

Troubleshooting

Page 29 highlights

ENGLISH Getting started Basic connections Operation Explanation of terms Troubleshooting If a problem occurs, first check the following: 1. Are the connections correct? 2. Is the unit being operated as described in the owner's manual? If this unit does not operate properly, check the items listed in the table below. If the problem persist there may be a malfunction. In this case, disconnect the power immediately and contact the retail outlet. Problem Cause Corrective action The disc fails to • The power cord is pulled • Insert the power cord plug rotate. out of the socket. into the socket. • Power to this unit is not • Turn the power to this unit ON. ON. • The disc is not placed in the • Place the disc in the disc correct position on the disc tray correctly. tray. • The disc is placed in upside • Place the disc in the disc down. (The disc is placed in tray correctly. with the label facing down). The disc stops rotating • The disc is dirty. in mid-operation. • The disc is scratched. • Clean the disc's surface. • The disc may be unable to be played if it has a lot of scratches. • The disc is warped. • The disc may be unable to be played if it is badly warped. The disc is rotating • The amplifier and speakers • Connect the cables but no sound is heard. are not connected correctly. correctly. (See the instruction manual for the amplifier.) • The amplifier power is not • Turn ON the power to the ON. amplifier. (See the instruction manual for the amplifier.) • The amplifier's function or • Switch the amplifier's selector switch is not set function or selector switch to "CD" or "AUX" or such to "CD" or "AUX" or such (to whatever you have (to whatever you have connected this unit to). connected this unit to). (See the instruction manual for the amplifier.) • The amplifier's control is set minimum level. volume • Adjust the amplifier at the volume. (See the instruction manual for the amplifier.) Page 11 12 3 3 4 - - 8 ,9 - - - Problem Cause Corrective action Remote operation possible. control • This unit is too far away • Move closer to this is not from the remote control. unit, and operate the remote control within the operating range. • There is an obstacle • Remove the obstacle. between this unit and the remote control. • The remote control's • Replace all batteries with batteries are dead. new ones. • A strong light is hitting the • Do not let strong light hit unit's sensor window. the sensor window. • The switch on the back of • When using this unit the REMOTE CONTROL is independently, set the on EXT. switch to INT. • This unit is in the amplifier • Press the MODE CD operation mode. button to switch the operation mode. CD-R/CD-RW disc • The disc is placed in upside • Place the disc in the tray cannot be played. down. correctly. • The information recorded • Record correct information is not in an audio (CD- that is compatible with to DA) format. Or the MP3/ this unit. WMA file was not properly recorded. Cannot switch the • Start Sound Mode is set to • Change Start Sound Mode sound mode of an CD. setting to Super Audio CD. SA-CD hybrid layer disc. Sound is too quiet • The PC volume is turned • Turn the PC volume up. when signals are down. output from a PC. No sound comes out • The headphone output is • Press the PHONES button of the headphone. disabled. to enable the headphone output. Page 4 4 4 4 11 7 3 3 ,16 12 20 14 Troubleshooting Specifications Index 26

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26
Getting started
Basic connections
Operation
Index
Explanation of terms
Troubleshooting
Specifications
ENGLISH
Getting started
Basic connections
Operation
Index
Troubleshooting
Specifications
Explanation of terms
Troubleshooting
If a problem occurs, first check the following:
1. Are the connections correct?
2. Is the unit being operated as described in the owner’s manual?
If this unit does not operate properly, check the items listed in the table below. If the problem
persist there may be a malfunction.
In this case, disconnect the power immediately and contact the retail outlet.
Problem
Cause
Corrective action
Page
The
disc
fails
to
rotate.
The power cord is pulled
out of the socket.
Insert the power cord plug
into the socket.
11
Power to this unit is not
ON.
Turn the power to this unit
ON.
12
The disc is not placed in the
correct position on the disc
tray.
Place the disc in the disc
tray correctly.
3
The disc is placed in upside
down. (The disc is placed in
with the label facing down).
Place the disc in the disc
tray correctly.
3
The disc stops rotating
in mid-operation.
The disc is dirty.
Clean the disc’s surface.
4
The disc is scratched.
The disc may be unable to
be played if it has a lot of
scratches.
The disc is warped.
The disc may be unable
to be played if it is badly
warped.
The disc is rotating
but no sound is heard.
The amplifier and speakers
are not connected correctly.
Connect
the
cables
correctly.
(See
the
instruction
manual for the amplifier.)
8 ,9
The amplifier power is not
ON.
Turn ON the power to the
amplifier.
(See
the
instruction
manual for the amplifier.)
The amplifier’s function or
selector switch is not set
to “CD” or “AUX” or such
(to
whatever
you
have
connected this unit to).
Switch
the
amplifier’s
function or selector switch
to “CD” or “AUX” or such
(to whatever you have
connected this unit to).
(See
the
instruction
manual for the amplifier.)
The
amplifier’s
volume
control
is
set
at
the
minimum level.
Adjust
the
amplifier
volume.
(See
the
instruction
manual for the amplifier.)
Problem
Cause
Corrective action
Page
Remote
control
operation
is
not
possible.
This unit is too far away
from the remote control.
Move
closer
to
this
unit,
and
operate
the
remote control within the
operating range.
4
There
is
an
obstacle
between this unit and the
remote control.
Remove the obstacle.
4
The
remote
control’s
batteries are dead.
Replace all batteries with
new ones.
4
A strong light is hitting the
unit’s sensor window.
Do not let strong light hit
the sensor window.
4
The switch on the back of
the REMOTE CONTROL is
on EXT.
When
using
this
unit
independently,
set
the
switch to INT.
11
This unit is in the amplifier
operation mode.
Press
the
MODE
CD
button
to
switch
the
operation mode.
7
CD-R/CD-RW
disc
cannot be played.
The disc is placed in upside
down.
Place the disc in the tray
correctly.
3
The information recorded
is not in an audio (CD-
DA) format. Or the MP3/
WMA file was not properly
recorded.
Record correct information
that is compatible with to
this unit.
3 ,16
Cannot
switch
the
sound mode of an
SA-CD hybrid layer
disc.
Start Sound Mode is set to
CD.
Change Start Sound Mode
setting to Super Audio CD.
12
Sound is too quiet
when
signals
are
output from a PC.
The PC volume is turned
down.
Turn the PC volume up.
20
No sound comes out
of the headphone.
The headphone output is
disabled.
Press the
PHONES
button
to enable the headphone
output.
14