Maytag MHWE251YL Use & Care Guide - Page 19

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Load not rinsed Not using HE detergent or using too much HE detergent. The suds from regular detergent can cause the washer to operate incorrectly. Washer not loaded as recommended. Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load size and soil level. Avoid tightly packing the washer. The washer will not rinse well if tightly packed. Load with dry items only. See the "Cycle Guide" for load size recommendations for each cycle. Use cycle designed for the fabrics being washed. Load is wrinkled, twisted, or tangled The washer is tightly packed. Add only 1 or 2 additional garments after washer has started. Add load loosely. Items need to move freely to reduce wrinkling and tangling. See the "Cycle Guide" for load size recommendations for each cycle. Wash action and/or spin speed too fast for load. The washer is not unloaded promptly. Not choosing the right cycle for the load being washed. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Select a slower spin speed. Note that items will be wetter than when using a higher speed spin. Unload the washer as soon as it stops or use Fresh Spin™ option if you will not be able to unload the washer at the end of the cycle. Use the Delicate cycle or another cycle with a low spin speed to reduce wrinkling. Not cleaning or removing stains The wash water was not warm enough to relax wrinkles. Washer not loaded as recommended. If safe for load, use warm or hot wash water. Add load loosely. Items need to move freely for best cleaning. See the "Cycle Guide" for load size recommendations for each cycle. Add only 1 or 2 additional garments after washer has started. Not using HE detergent or using too much HE detergent. Use only HE detergent. Always measure detergent and follow manufacture's directions based on load size and soil level. The suds from non-HE detergent can cause a film residue. Hard water or high level of iron (rust) in water. Fabric softener dispensing ball used. Powdered detergent used for low-speed cycle. Not using correct cycle for fabric type. You may need to install a water softener and/or iron filter. Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment. Consider using liquid detergent. If using Rapid Wash cycle, wash only a few items. Use Power Wash, Whites, and Heavy Duty cycle for tough cleaning. Add a 2nd Rinse for heavily soiled loads. Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Avoid overfilling. Do not add products directly to load. 19