Maytag MVWB835DC Warranty Information - Page 1
Maytag MVWB835DC Manual
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MAYTAG® LAUNDRY LIMITED WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: n Name, address, and telephone number n Model number and serial number n A clear, detailed description of the problem n Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://www.maytag.com/product_help. 2. All warranty service is provided exclusively by our authorized Maytag Service Providers. In the U.S. and Canada, direct all requests for warranty service to: Maytag Customer eXperience Center https://www.maytag.com/product_help In the U.S.A. call 1-800-688-9900. In Canada call 1-800-807-6777. If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies. WHAT IS COVERED TEN YEAR LIMITED WARRANTY WHAT IS NOT COVERED FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR) 1. Commercial, non-residential, multiple-family use, or use inconsistent For one year from the date of purchase, when this major appliance with published user, operator, or installation instructions. is installed, operated, and maintained according to instructions 2. In-home instruction on how to use your product. attached to or furnished with the product, Maytag brand of 3. Service to correct improper product maintenance or installation, Whirlpool Corporation or Whirlpool Canada LP (hereafter installation not in accordance with electrical or plumbing codes, "Maytag") will pay for factory specified parts and repair labor to or correction of household electrical or plumbing (i.e. house wiring, correct defects in materials or workmanship that existed when this fuses, or water inlet hoses). major appliance was purchased, or at its sole discretion replace the 4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.). product. In the event of product replacement, your appliance will 5. Conversion of your product from natural gas or L.P. gas or reversal be warranted by the remaining term of the original unit's warranty of appliance doors. period. 6. Damage from accident, misuse, abuse, fire, floods, acts of God, SECOND THROUGH TENTH YEAR LIMITED WARRANTY or use with products not approved by Maytag. (DRIVE MOTOR AND WASH BASKET ONLY - 7. Repairs to parts or systems to correct product damage or defects LABOR NOT INCLUDED) caused by unauthorized service, alteration, or modification of the In the second through tenth years from the date of original appliance. purchase, when this major appliance is installed, operated, and 8. Cosmetic damage including scratches, dents, chips, and other maintained according to instructions attached to or furnished with damage to appliance finishes unless such damage results from the product, Maytag will pay for factory specified parts for the defects in materials and workmanship and is reported to Maytag following components to correct non-cosmetic defects in materials within 30 days. or workmanship in these parts that prevent function of this 9. Discoloration, rust, or oxidation of surfaces resulting from caustic major appliance and that existed when this major appliance was or corrosive environments, including but not limited to, high salt purchased. This is a limited 10 year warranty on the below named concentrations, high moisture or humidity, or exposure to chemicals. parts only and does not include repair labor. 10. Pick-up or delivery. This product is intended for in-home repair. n Drive Motor n Wash Basket (Side Walls Only) 11. Travel or transportation expenses for service in remote locations YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED where an authorized Maytag servicer is not available. WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED 12. Removal or reinstallation of inaccessible appliances or built-in HEREIN. Service must be provided by a Maytag designated fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, service company. This limited warranty is valid only in the United countertops, drywall, etc.) that interfere with servicing, removal, States or Canada and applies only when the major appliance is or replacement of the product. used in the country in which it was purchased. This limited warranty 13. Service or parts for appliances with original model/serial numbers is effective from the date of original consumer purchase. Proof removed, altered, or not easily determined. of original purchase date is required to obtain service under this The cost of repair or replacement under these excluded limited warranty. circumstances shall be borne by the customer. DISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Maytag or your retailer about buying an extended warranty. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. 03/14 19