McAfee SMEFCE-AI-DA Administration Guide

McAfee SMEFCE-AI-DA - Email Security Service Inbound Manual

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  • McAfee SMEFCE-AI-DA | Administration Guide - Page 1
    McAfee SaaS Email Protection Administrator Guide Updated: November 2012 Proprietary and Confidential
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 2
    Email Protection Administrator Guide RESTRICTION ON USE, PUBLICATION, OR DISCLOSURE OF PROPRIETARY INFORMATION. Copyright © 2012 McAfee, Inc. This document contains information that is proprietary and confidential to McAfee. No part of this document may be reproduced, stored in a retrieval system,
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 3
    Email Protection Administrator Guide Contents Overview...1 Differences in Administration for Service Providers 1 Account Management Necessary for Email Protection Utilities ...13 Spam Control for Outlook 13 Disaster Recovery Services 14 Fail Safe ...14 Email Continuity 14 Access Email
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 4
    Protection Service Documents 20 Message Archiving Documents 20 User Guides ...20 Ensure You Can Receive Email from Your Service Inbound Server 30 Add IP Address of Outbound Server, If Necessary 31 Delete an Outbound Server 32 Set up a Smart Host (If Outbound McAfee without written permission iv
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 5
    Email Protection Administrator Guide Enterprise or Service Provider Customer 39 Create a Custom Policy (Enterprise Customer Only 41 Configure a Virus Filter 43 of Content Violation Notifications 83 November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission v
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 6
    Email Protection Administrator Guide Define the Format and Text of Services 101 Set up Spooling for Disaster Recovery 101 Set up Notifications of Disaster Recovery 102 User-Level Policy Configuration 103 System Reports 105 November 2012 Proprietary: Not for use or disclosure outside McAfee
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 7
    Email Protection Administrator Guide Email Protection Reports 105 View an Email Protection Report 106 Traffic Overview 107 Traffic: Enforced TLS Overview 137 Disaster Recovery: Event Log 138 November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission vii
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 8
    Email Protection Administrator Guide Administer MSP Connector 139 Configure the MSP Connection 139 Add Domains to the MSP Connection 141 Turn Asked Questions 153 FAQs ...153 Tips/Techniques 159 November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission viii
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 9
    Email Protection Administrator Guide 1. Overview Differences in Administration for Service McAfee® Saas Email Protection provides security services that safeguard corporations from unsolicited spam email (junk mail), viruses, worms, and unwanted content at the network perimeter before they can
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 10
    For more information, see Account Management Administrator Guide. Auto-creation of Users The Email Protection enabled by default, is a convenient way to add users to your service. However, this capability might also add users who are not real users McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 11
    Email Protection Administrator Guide Email Filtering Policies Types of Inbound Email Filtering Email Protection can filter both inbound and outbound email have appeared in identified spam emails. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 3
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 12
    Administrator Guide Spam spam, using real-time data from your service provider's Threat Center. URL filtering works by emails received from that address in the past. Using up to 31 real-time blackhole lists (RBLs) of known spammers provided by the McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 13
    Email Protection Administrator Guide Email Filtering Policies Anti-Virus Filter Email Protection provides highly effective, organization-wide virus and transparent 1x1 pixel GIF within HTML emails. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 5
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 14
    Policies Email Protection Administrator Guide Content Filter Type Stripping can customize the desired level of protection. This feature supports blocking phishing sites and accidental downloads of viruses and worms for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 15
    Email Protection Administrator Guide Email Filtering Policies Multi-Level denied. This process helps to protect against dictionary harvest and Denial of Service attacks. This process can be disabled at the system level. Sender Deny for use or disclosure outside McAfee without written permission 7
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 16
    Email Filtering Policies Email Protection Administrator Guide Allow/Deny List Type User-level Deny Lists and Allow Lists Recipient Shield List an email violates the specific filter policy. 8 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 17
    Email Protection Administrator Guide Email Filtering Policies Based on the defined policy configuration, each email that violated the specified policy and attachments are sent to the recipient. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 9
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 18
    Email Protection Administrator Guide Notifications for areas with different security accesses to store and support review of suspect email outside of your email are sorted into multiple quarantines to ease email management and support security levels: • Spam Quarantined Messages - Accessible to all
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 19
    Guide spam email sent to users, to support email applications that are not HTML-compatible Branding uses images and addresses provided by your service provider. • Private - You control the images - Branding uses images provided by you and your service provider., and addresses provided by you. • White
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 20
    Your Own in Account Management Administrator Guide. Outbound Disclaimer You can define text that will be appended to the email content to support liability or legal requirements for your licensed. 12 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 21
    Administrator Guide Monitoring and System Reports. Optional Utilities Your service provider provides additional, free tools that provide additional support for your email network. Spam ://www.mxlogic.com/services/spam_blocking/spam_control.html November 2012 Proprietary: Not for use or
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 22
    Disaster Recovery Services Email Protection Administrator Guide Disaster Recovery Services Fail Safe The Fail Safe Disaster Recovery Service provides protection 60 days. For more information, see Administer Disaster Recovery Services. 14 Proprietary: Not for use or disclosure outside McAfee
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 23
    Email Protection Administrator Guide Who Can Access Email Protection Admin- 2. Access Email Protection Administration As a customer of Email of a group in order to have these capabilities. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 15
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 24
    Who Can Access Email Protection Administration windows Email Protection Administrator Guide The following figure summarizes the levels of administrators, plus users, in an Email No Yes No Yes 16 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 25
    Email Protection Administrator Guide Who Can Access Email Protection Admin- Window Access Feature Enablement Required Content: Custom No Content Groups Content: No Yes Yes Yes Yes No No November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 17
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 26
    Guide Window Access Inbound Servers Setup Outbound Servers Setup Outbound Disclaimer Disaster Recovery Setup MX Records Setup User Creation Settings Reports tab Feature Enablement Required No Yes. Depending on your purchased package, this service McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 27
    Email Protection Administrator Guide Other Documents You Might Need Window Access Quarantine: Release Guide • Email Protection Quick Start • Intelligent Routing User Guide • Email Continuity Administrator Quick Start Guide November 2012 Proprietary: Not for use or disclosure outside McAfee
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 28
    Service Provider Email Protection Administrator Guide Web Protection Service Documents • Web Protection Service Quick Start • WDS Connector Installation Guide Message Archiving Documents • Message Archiving Administrator Guide or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 29
    URL should be identified in the Service Activation Guide you received from your provisioner. If you don't have the URL, contact your sales representative or Customer Support. 2 At the Control Console November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 21
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 30
    Control Console Email Protection Administrator Guide • If your email address for your email, your email application receives an email momentarily with further instructions. Continue with Step 5. If you selected the option to email a outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 31
    Email Protection Administrator Guide Log on to the Control Console 7 If you previously had selected a security question, the security question , majordude is invalid, but majordude9 is valid. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 23
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 32
    Log on to the Control Console Email Protection Administrator Guide • Allowed special characters are: left parenthesis ( ( ) right parenthesis ( ) ) apostrophe ( `) tilde ( ~ ) exclamation ( ! ) @ hash ( # ) dollar Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 33
    Email Protection Administrator Guide 3. Check the Status of Email Protection on the Overview The Overview window provides the following high- . The Overview window is displayed with the complete view. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 25
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 34
    Email Protection Administrator Guide The sections on the window provide the following information: Section Inbound 24-Hour Snap Shot Description for any reason, including spam, virus, etc. 26 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 35
    Email Protection Administrator Guide Section Outbound 24-Hour Snap Shot Traffic (Last 24 Hours - {timezone}) Policy Enforcement (Last 24 Hours - { may be blank or may contain different information. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 27
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 36
    Email Protection Administrator Guide 28 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 37
    Email Protection Administrator Guide Confirm Your Inbound Servers Setup 4. Set up Your Servers This section describes how to ensure your inbound be configured on the Inbound Servers Setup window. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 29
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 38
    Set up Additional Inbound Servers Email Protection Administrator Guide Any server addresses designated here must be valid and available to connection from Email you want to delete. 3 Click Save. 30 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 39
    Email Protection Administrator Guide Add IP Address of Outbound Server, If Add IP Address of Outbound Server, If Necessary If your service includes Outbound Message filtering, you must identify . November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 31
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 40
    at the bottom of the Outbound Server Setup window, or you can refer to your Service Activation Guide for more details. Note: This task is performed on your outbound email server or servers Servers. 32 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 41
    for making these changes. The information necessary for your company to make these changes is provided in your Email Protection Activation Guide, which you receive when you first sign up for service. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 33
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 42
    MX Record Check Your MX Record Email Protection Administrator Guide Be aware that because of the nature of the Internet, it may take several days for your MX record redirect to propagate to . 34 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 43
    Administrator Guide Check Your MX Record By default, the window shows the results of a DNS lookup by Email Protection on the IP addresses you submitted to your Internet Service Provider. . November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 35
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 44
    Discovery or Explicit Email Protection Administrator Guide 2 Check the Recommended MX Record Discovery or Explicit Note: This procedure applies only if your service includes Email Protection. Explicit user creation means that you must outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 45
    Email Protection Administrator Guide Set up User Creation Mode - SMTP Dis- 3 Under the User Creation Mode heading, select Explicit. 4 Click Save. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 37
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 46
    Set up User Creation Mode - SMTP Discovery or Explicit Email Protection Administrator Guide 38 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 47
    Email Protection Administrator Guide Enterprise or Service Provider Customer 5. Customize Inbound Mail Filters Email Protection has default inbound and outbound that is assigned to all domains. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 39
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 48
    Enterprise or Service Provider Customer Figure 6: Service Provider Custom Policy Assignment Email Protection Administrator Guide Figure 7: Enterprise Custom Policy Assignment (Groups by Domain) 40 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 49
    Email Protection Administrator Guide Create a Custom Policy (Enterprise Cus- Figure 8: Enterprise Custom Policy Assignment (Groups by Other Attributes) Create New Policy Set fields are displayed. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 41
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 50
    Create a Custom Policy (Enterprise Customer Only) Email Protection Administrator Guide Field Name Owner Description Direction Copy From Copy Sender Allow List Copy Sender meet your business needs. 42 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 51
    Email Protection Administrator Guide Configure a Virus Filter Configure a Virus Filter Email Protection uses multiple virus scanning applications to in the following table. Field Description November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 43
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 52
    Configure a Virus Filter Email Protection Administrator Guide If a Message Contains a Virus Select an action Email Protection should take if an email policy you want to change. 3 Click Virus. 44 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 53
    Email Protection Administrator Guide 4 Click Notifications. Configure a Spam Filter 5 Complete the following fields: Field To the sender when a message is email is normally quarantined for review. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 45
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 54
    Configure a Spam Filter Email Protection Administrator Guide • High likelihood if default settings are used. This email is normally quarantined for Complete the following fields: Field Description 46 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 55
    Email Protection Administrator Guide Configure a Spam Filter If a Message is Probably Spam (Medium likelihood) area Select an action Email group does not analyze the content within attachments. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 47
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 56
    Configure a Spam Filter Email Protection Administrator Guide The action for a content group you define overrides spam actions for Email Protection default content filtering for particular keywords. 48 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 57
    Email Protection Administrator Guide Configure a Spam Filter Note: Emails that match keywords but are allowed will be reported as Other in the a policy's existing spam content group, click Edit. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 49
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 58
    is filtered • What actions users can take on quarantined email See the Email Protection User Guide on how users might manage quarantine reports. To set up quarantine reports for users, perform . 50 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 59
    Guide of the Spam Quarantine Report. This option supports users with email applications that do not support HTML content. Text - New Items Since Report Links drop-down menu, select the number of days after which the links in the Spam Quarantine Report McAfee without written permission 51
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 60
    Configure a Spam Filter Email Protection Administrator Guide Field Restrict user rights when accessing quarantine from spam quarantine report Description Select or disabled at the system level. 52 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 61
    Email Protection Administrator Guide Configure a Content Filter Field Description Allow nonadmin users to sign in directly to the Control Console level administrators. Users cannot view this spam. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 53
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 62
    Content Filter Email Protection Administrator Guide Note: Due to the nature : • Credit Card Number • Social Security Number The Credit Cards that are supported include AMEX, VISA, MC, and DISC. Note: Credit Card Numbers and or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 63
    Email Protection Administrator Guide Configure a Content Filter Note: This option is only available on the Outbound Policy Content Group window groups. 5 Uncheck the Enable checkbox. 6 Click Save. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 55
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 64
    Configure a Content Filter Email Protection Administrator Guide Custom Content Group The Custom Content Groups subtab allows customers to characters, until the designated character is encountered. 56 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 65
    Email Protection Administrator Guide Configure a Content Filter For example, refi*d would catch refinanced, but would also catch refinishing is a automatically disabled by the Email Protection. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 57
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 66
    you want to change. 3 Click Content. 4 Click Notifications. Email Protection Administrator Guide Complete the following fields: Field Description To the sender when a message is HTML Shield. 58 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 67
    Email Protection Administrator Guide Configure a Content Filter 5 Under HTML Shield Protection, select one of the following options: Field Low Medium links to an image with one transparent pixel. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 59
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 68
    Configure a Content Filter Email Protection Administrator Guide Note: This option is available only if you picked the Low or Medium options for HTML to continue with the click-through process. 60 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 69
    Email Protection Administrator Guide Configure a Content Filter 6 If you clicked one of the last two options above, overtype the text in the the ClickProtect window, go to the More Options section. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 61
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 70
    Define an Attachment Filter Additional fields are displayed. Email Protection Administrator Guide 3 To upload the file, click Browse next to the Upload List field and on the allowed file types 62 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 71
    Email Protection Administrator Guide Define an Attachment Filter • The email action that will be used if an email violates any of the Documents Example File Extensions *.doc, *.dot, *.rtf, *.wiz November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 63
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 72
    Define an Attachment Filter Email Protection Administrator Guide File Type Microsoft Powerpoint Documents Microsoft Excel Documents Microsoft Access Files Other denies delivery of the email. 64 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 73
    Email Protection Administrator Guide Define an Attachment Filter • Strip the attachment - Email Protection strips the attachment from the email and postconfig or config.ini, select this option. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 65
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 74
    Define an Attachment Filter Email Protection Administrator Guide • Ends with - Email Protection filters for file names that end with the text The Additional Attachment Policies window is displayed. 66 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 75
    Email Protection Administrator Guide Define an Attachment Filter 5 From the Message contains high-risk attachment drop-down menu, select want to change. 3 Click Attachments. 4 Click Notifications. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 67
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 76
    Allow or Deny Email to or from Specific Addresses Email Protection Administrator Guide 5 Complete the following fields: Field To the sender when a message is ... due to denied receiving email. 68 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 77
    Email Protection Administrator Guide Allow or Deny Email to or from Specific The Sender Allow and Sender Deny lists are used in is not allowed. Each IP address must be designated separately. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 69
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 78
    Allow or Deny Email to or from Specific Addresses Email Protection Administrator Guide 5 Click Add. The address is added to the allowed address box on the right. want to change. 3 Click Allow/Deny. 70 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 79
    Email Protection Administrator Guide The Sender Allow window is displayed. 4 Click Sender Deny. The Sender Deny window is displayed. Allow or Deny a Copy of an Allow, Deny, or Recipient Shield List. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 71
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 80
    Allow or Deny Email to or from Specific Addresses Email Protection Administrator Guide Deny Email to a Specific Recipient You can define a list of recipient but is discarded without notification. 72 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 81
    Email Protection Administrator Guide Email Authentication • Deny delivery - Transport Layer Security Transport Layer Security (TLS) has routinely been supported and is still supported by our Email Protection system. If a TLS connection can or disclosure outside McAfee without written permission 73
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 82
    Email Authentication Email Protection Administrator Guide Note: agent delivers, on at your end to accomodate this transaction. Refer to your MTA software manual on "How to enable/turn-on TLS" to ensure TLS is implemented in disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 83
    Email Protection Administrator Guide Email Authentication NOTE: More Options • Upload Enforced TLS List (appends to existing list): To Upload a file with a owner and ask them to correct the issue. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 75
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 84
    Email Authentication Email Protection Administrator Guide • Nothing prevents spammers and hackers from implementing SPF, so it is not a reliable spam indicator , and then click the « Remove button. 76 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 85
    Email Protection Administrator Guide Email Authentication Note: All entries are removed when clicking the button Remove All. More Options • Regardless protocol called DomainKeys Identified Mail. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 77
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 86
    Email Authentication Email Protection Administrator Guide Create a DKIM Domain Complete the following information to implement a DKIM domain. Add Domain , Tag Subject) for the following criteria: 78 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 87
    Email Protection Administrator Guide • when a DKIM signature is present but is not valid. • when no DKIM signature is present. • when a reflect those changes. Email Authentication Notifications tab November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 79
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 88
    Text of Notifications to Users Email Protection Administrator Guide Send Email Notifications 6 Check the box " If you want to use a different variable, you must manually type the variable as shown below and the variables are disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 89
    Email Protection Administrator Guide Define the Format and Text of Notifica- $(SENDER) Inserts a variable that automatically indicates Notifications. The Notifications: Virus window is displayed. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 81
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 90
    Define the Format and Text of Notifications to Users Email Protection Administrator Guide 4 Click on a notification in the Virus Notifications box. 5 Either double-click on a into this content. 82 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 91
    Email Protection Administrator Guide Define the Format and Text of Notifica- 7 Click Save. Define the Format and Text of Content Violation Notifications insert system information into this content. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 83
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 92
    Define the Format and Text of Notifications to Users Email Protection Administrator Guide Body 8 Click Save. Type the text to be used as the body text for system information into this content. 84 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 93
    Email Protection Administrator Guide Define the Format and Text $(DATE) will insert the date when the notification email was sent. You must manually type the variables as shown below and the variables are case-sensitive. 9 Highlight for use or disclosure outside McAfee without written permission 85
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 94
    Define the Format and Text of Notifications to Users Email Protection Administrator Guide $(DATE) - Inserts a variable that automatically indicates the date when the email was Email Subject Line 86 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 95
    Email Protection Administrator Guide Email Subject Header Disaster Recovery Email Authentication Notification Subject Header Response Disaster Recovery Disaster when email cannot be delivered. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 87
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 96
    users who are to be assigned to the policy. See "Managing Groups" in Account Management Administrator Guide. 1 Click Email Protection | Policies. 2 Select the custom policy to which you want to Add. 88 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 97
    Email Protection Administrator Guide Create a Custom Outbound Policy 6. Customize Outbound Mail Filters You can customize the default outbound policy for Enter a description of the new policy set. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 89
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 98
    Configure a Virus Filter Email Protection Administrator Guide Direction Copy From Copy Sender Allow List Copy Sender Deny List Copy Recipient Shield more information, see Create a Custom Policy. 90 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 99
    Email Protection Administrator Guide Configure a Content Filter Email Encryption for Content Groups Group Names You are able to send | Policies | Outbound (default) | Content |Content Groups. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 91
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 100
    Define an Attachment Filter Email Protection Administrator Guide Define an Attachment Filter You configure an attachment filter for outbound email in the more information, see Disaster Recovery. 92 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 101
    Spam is filtered • What actions users can take on quarantined email See the Email Protection User Guide on how users might manage quarantine reports. To set up quarantine reports for users, see Set November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 93
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 102
    Monitor Users' Quarantined Email Email Protectionr Administrator Guide Primary Email Addresses, Aliases, and Public Domain Addresses Most quarantined emails following fields to define your search: 94 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 103
    Guide Monitor Users' Quarantined Email Note: All fields are used in the search. If your search finds a large number of messages, narrow your search by narrowing the scope within one or more fields. Field From To Threat Day : Not for use or disclosure outside McAfee without written permission 95
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 104
    Monitor Users' Quarantined Email Email Protectionr Administrator Guide Threat Type Selected Virus Spam Column Label Virus Spam Score Attachment Attachment Sort Ascending or Sort Descending. 96 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 105
    Email Protectionr Administrator Guide Monitor Users' Quarantined Email automatically if the messages stays in quarantine for more than seven days. However, you can immediately delete quarantined email listed in the Quarantine for use or disclosure outside McAfee without written permission 97
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 106
    Monitor Users' Quarantined Email Email Protectionr Administrator Guide 2 Check the email for any of the following, depending on the Threat the message as described in Delete Quarantined Messages. 98 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 107
    Email Protectionr Administrator Guide Monitor Users' Quarantined Email • Release the message as described in Release Quarantined Messages. • Release Quarantined Messages • View Quarantines Messages November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 99
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    Monitor Users' Quarantined Email Email Protectionr Administrator Guide 100 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 109
    Guide Administer Disaster Recovery Services 8. Set up Disaster Recovery Services Administer Disaster Recovery Services Disaster Recovery Services consists of one of two services than 5 days. • than 60 days. Set Manual - This option allows you to start and stop Disaster Recovery spooling manually
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 110
    Services Email Protection Administrator Guide 4 If you selected the Manual option, check the Deliver spooled email when connectivity is available box to deliver spooled email when connectivity to the email server(s) is restored. 5 If your service McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 111
    users. For more information, see the following sections in the Account Management Administrator Guide. • Personalize Spam Reporting for a User • Allow or Deny Email to Email Protection User Guide. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 103
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 112
    Email Protection Administrator Guide 104 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 113
    Administrator Guide 10. System Reports Email Protection Reports Email Protection Reports Email Protection provides a large number of reports with which to monitor your service. Report violation. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 105
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 114
    Report Email Protection Administrator Guide Report Description ClickProtect: Overview the disaster recovery service. Included are actions performed automatically by the Email Protection and performed manually by the administrator outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 115
    Guide View an Email Protection Report 3 From the Reports drop-down menu, select the report you want. 4 Click the Period field to display the Calendar selector. 5 From the Calendar selector, do one of the following: A Select Today for data on the current day follow the instructions. Traffic
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 116
    View an Email Protection Report Email Protection Administrator Guide The following table lists the report items in the report. Report Item Traffic • Green - Inbound data • Purple - Outbound data 108 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 117
    Email Protection Administrator Guide View an Email date or date range. . Reporting Period: All report data is viewable on either a day, week, or month basis for the current month, or the previous month. You can use : Not for use or disclosure outside McAfee without written permission 109
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 118
    Traffic: Encryption Email Protection Administrator Guide % Inbound Messages sent via TLS - The percentage of incoming email messages processed via a TLS connection range sent out to be encrypted. 110 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 119
    Email Protection Administrator Guide Traffic: Encryption Selecting the checkbox for Email Encryption on both the Create/Edit Customer window and by policy type for the designated domain. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 111
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 120
    Traffic: Encryption Email Protection Administrator Guide The following table lists the report items in the report. Report Item Inbound that had attachments that violated the attachment policies. 112 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 121
    Email Protection Administrator Guide Traffic: Encryption Report Item Outbound Threat Trends Outbound Threat Summary Description The total number of the virus policies for the designated domain. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 113
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 122
    Administrator Guide The following table lists the report items in the report. Report Item Virus Volume Trends Description The total number of emails that contained known viruses. • Green - Inbound data • Purple - Outbound data 114 Proprietary: Not for use or disclosure outside McAfee without
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 123
    Email Protection Administrator Guide Threats: Spam Report Item Virus Detection Summary Top Inbound Viruses Virus Policy Actions Top Outbound Viruses the spam policies for the designated domain. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 115
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 124
    Administrator Guide The following table lists the report items in the report. Report Item Spam Volume Trends Description The total number of emails that violated spam policies. • Green - Inbound data • Purple - Outbound data 116 Proprietary: Not for use or disclosure outside McAfee without
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 125
    Email Protection Administrator Guide Threats: Content Report Item Spam Detection Summary Spam Policy Actions Description Information about the emails that policies for the designated domain. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 117
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 126
    Threats: Content Email Protection Administrator Guide The following table lists the report items in the report. Report Item Content Policy . • Green - Inbound data • Purple - Outbound data 118 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 127
    Email Protection Administrator Guide Threats: Attachments Report Item Description Top Inbound and Outbound Content Group Violations Content Policy attachment policies for the designated domain. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 119
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 128
    Threats: Attachments Email Protection Administrator Guide The following table lists the report items in the report. Report Item Description • Green - Inbound data • Purple - Outbound data 120 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 129
    Email Protection Administrator Guide Enforced TLS: Details Report Item Description Attachment Summary due to an Enforced TLS Policy violation. Reporting Period: All report data is viewable on either a day, week, or month basis for the current month, or the previous month. You can use the
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 130
    Enforced SPF Report Email Protection Administrator Guide Select your customer to manage. • Field • Description • Customer From the drop-down list select the to an Enforced SPF Policy violation. 122 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 131
    Email Protection Administrator Guide ClickProtect: Overview SPF Report Summary Field Description Top Enforced SPF Denied Domains - The total number on the ClickProtect policy configurations. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 123
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 132
    ClickProtect: Overview Email Protection Administrator Guide The following table lists the report items in the report. Report Item ClickProtect hyperlinks that were clicked by the recipients. 124 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 133
    Email Protection Administrator Guide ClickProtect: Click Log Report Item ClickProtect Statistics Description Information about the emails that contained hyperlinks were clicked by recipients. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 125
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 134
    Quarantine: Release Overview Email Protection Administrator Guide The following table lists the report items in the report. Report Item Timestamp From Email Protection for the designated domain. 126 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 135
    Email Protection Administrator Guide Quarantine: Release Overview The following table lists the report items in the report. Report Item that had emails released from the spam quarantine. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 127
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 136
    Quarantine: Release Log Email Protection Administrator Guide Report Item Description Inbound Virus Release Summary Inbound Content Release Summary Inbound Attachment for the designated domain. 128 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 137
    Email Protection Administrator Guide Quarantine: Release Log The following table lists the report items in the report. Report Item window appears, displaying more information about the item. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 129
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 138
    View Details of Log Items Email Protection Administrator Guide View Details of Log Items You can view detailed information about a log item when the file size of the email, including attachments. 130 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 139
    Email Protection Administrator Guide User Activity Report Item Release Date Quarantine Date Timestamp Details Actions Server Registered on Status Preference emails for the designated domain. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 131
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 140
    User Activity Email Protection Administrator Guide The following table lists the report items in the report. Report Item Description Top , including attachments, sent by each email address. 132 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 141
    Email Protection Administrator Guide Event Log Event Log date range, including actions performed automatically by Email Protection and performed manually by the users. The following table lists the report items in : Not for use or disclosure outside McAfee without written permission 133
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 142
    Audit Trail Email Protection Administrator Guide Report Item Direction Type Timestamp From To Subject Details Action Additional Feature Description including user names and configuration changes. 134 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 143
    Email Protection Administrator Guide Inbound Server Connections The following table lists the report items in the report Report Item useful in determining down times or connection issues. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 135
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 144
    Inbound Server Connections Email Protection Administrator Guide The following table lists the report items in the report. Report Item Display Volume The server address and port being reported. 136 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 145
    Email Protection Administrator Guide Disaster Recovery: Overview Report Item Failure Rate % Success Fail report displays information about emails that were spooled and unspooled by the disaster recovery service, which can be either FailSafe or Email Continuity. November 2012 Proprietary: Not
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 146
    Log Email Protection Administrator Guide The following table lists service, which can be either FailSafe or Email Continuity. Actions include those performed automatically by Email Protection and those performed manually by the users. 138 Proprietary: Not for use or disclosure outside McAfee
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 147
    Email Protection Administrator Guide Administer MSP Connector was manually performed, indicates the role and user account of the person who performed the action. Administer MSP Connector Managed Service Platform Proprietary: Not for use or disclosure outside McAfee without written permission 139
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 148
    Administer MSP Connector Email Protection Administrator Guide 2 Check the box to enable the ConnectWise integration 3 Click the SSL: Enable to ensure your sure the connection works. 10 Click Save. 140 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 149
    Email Protection Administrator Guide Administer MSP Connector Add Domains to the MSP Connection To assign the domain(s) for which should be sent to there is an active filter for available domains. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 141
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 150
    Administer MSP Connector Email Protection Administrator Guide Remove Domains from the MSP Connection To remove domains from the MSP Notifications: Enable checkbox to turn on notifications. 142 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 151
    Email Protection Administrator Guide Administer MSP Connector 4 From the Exception Notification Distribution drop-down menu, select the Click Audit Report. A list of Audit Reports is displayed. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 143
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 152
    Email Protection Administrator Guide The Status column lists the status of attempts to pass data to ConnectWise. 3 Double-click a report to view the details of the report. The details of the audit reports are displayed. 144 Proprietary: Not for use or disclosure outside McAfee without written
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 153
    Email Protection Administrator Guide Administer MSP Connector November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 145
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 154
    MSP Connector Email Protection Administrator Guide The following table lists changed on the ConnectWise side Failed invalid Solution Name Contact Support. Failed rejected Domains failed because they may not have been use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 155
    Guide Service. day of the month at 11:59 p.m. Some of the data within this report is subject to variables such as: • Time zone settings • Message delivery timing (may be briefly queued) • Quarantine releases • Reporting period November 2012 Proprietary: Not for use or disclosure outside McAfee
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 156
    Messages and Performance Reports" in Account Management Administrator Guide. 2 Click Account Management | Customers | month and shows data for the previous month, from the first day through the last day of the month. 6 Click Save. Note: You can also McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 157
    Email Protection Administrator Guide Inbound Messages Report, Weekly or Monthly Administer Performance Reports The Inbound Messages Overview reflects the of all inbound messages counted as SPAM November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 149
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 158
    Administer Performance Reports Email Protection Administrator Guide Field Virus Detected Attachment Violations automatically or manually. The total number of all messages unspooled, either automatically or manually. 150 Proprietary: Not for use or disclosure outside McAfee without written
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 159
    Guide Administer Performance Reports Outbound Messages Overview The Outbound Messages Overview reports on the number of messages processed and successfully delivered. This includes: • Outbound Threats • Outbound Message Actions November 2012 Proprietary: Not for use or disclosure outside McAfee
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 160
    Administer Performance Reports Email Protection Administrator Guide 152 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 161
    Guide of email delivery is known as "proxy service." If the User Creation field is set quarantined or denied have been received within a day for the new email address. • Emails inbound server accepted. You can either manually delete these user accounts or they McAfee without written permission 153
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 162
    Guide Password email in the Sign in window. • An Administrator can manually set the password for the user in the Control Console. day and still be blocked because the sender address does not match the previous entry in the Allow list. 154 Proprietary: Not for use or disclosure outside McAfee
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 163
    Email Protection Administrator Guide To help prevent this situation, you can use wildcards to designate an entire domain or part of an email it without notification to the sender or recipient. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 155
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 164
    Email Protection Administrator Guide Question: I'm receiving spam email from my own email address and I know I didn't send to the redirected MX Record for the first 2-3 days after the redirection. 156 Proprietary: Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 165
    Email Protection Administrator Guide It is also highly recommended that you block the acceptance of recovery by leveraging a secondary MX record set to your internal mail servers. The service is currently configured to deliver your inbound email traffic to the Message November 2012 Proprietary
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 166
    Email Protection Administrator Guide Transfer Agent (MTA) servers for subsequent spamming. It also helps protect against Denial of Service attacks. This feature and its configurations are controlled at the system Not for use or disclosure outside McAfee without written permission. November 2012
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 167
    Email Protection Administrator Guide Question: When I click a command in the Control Console, nothing seems to happen. Answer: If you've set not turn off attachment filtering, you have two options. November 2012 Proprietary: Not for use or disclosure outside McAfee without written permission 159
  • McAfee SMEFCE-AI-DA | Administration Guide - Page 168
    Protection Administrator Guide Option , header information, and attachments to [email protected]. Service personnel will analyze the email information to refine the filtering etc., to support filtering these emails properly. 160 Proprietary: Not for use or disclosure outside McAfee without written
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McAfee SaaS Email
Protection Administrator
Guide
Updated: November 2012
Proprietary and Confidential